Vagary

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a small IT company. We provide IT support for our clients’ software and hardware.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vagary?

We brought them on for website development and social media management.

SOLUTION

What was the scope of their involvement?

We’re currently in the process of building a WordPress website. I’m providing them with content to help them understand my work, and they’ll start working on social media once the website launches. They’ll be working with our Instagram and Facebook pages, and they’ve also mentioned using LinkedIn, but I haven’t used it before. Since COVID hit, they’ve also started doing Google Ads.

They’ll also be developing an e-commerce application in the future that will connect to my website. They offered to build it in parallel with the website, but I preferred them to build the solutions consecutively.

In terms of the collaboration, they’re handling the content, the design, and everything else. I’m just providing my product.

What is the team composition?

They assigned me a content team and a design team, but my main communication is the CEO.

How did you come to work with Vagary?

One of my friends introduced me to the CEO a couple of years ago. He hadn’t created Vagary yet and was working freelance with a small team. A couple of months ago, he told me he was launching his own company. He was already managing my social media accounts and offered to build me a website and an application.

How much have you invested with them?

We spend $100 each month for social media management, and the website is going to be around $500–$1,000.

What is the status of this engagement?

We’ve been working together since January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Vagary has helped me reach more clients through Google Maps and Google Ads. My business has grown. I only imagined family and friends would come to my business but now, people from other regions are coming to ask for help.

How did Vagary perform from a project management standpoint?

They’re great. They’ve helped me understand a lot of things about websites and development, including how to make changes and strategize on content. I don’t know much about social media either, but they’ve taught me.

What did you find most impressive about them?

I trust them. Though the website isn’t finished, it looks amazing.

Are there any areas they could improve?

I don’t really know. I’ve never faced any problems working with them. They always seem to find what I really want. They find alternate ways of doing things that are better than what I suggested.

BACKGROUND

Please describe your company and position.

I am the Founder of BalanGo

Describe what your company does in a single sentence.

Mobile application with buy and sell and other features

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vagary to accomplish?

• Mobile App development
• Website development

SOLUTION

How did you find Vagary?

Referral

Why did you select Vagary over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Vagary were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Mobile app Buy and sell feature
• Movile app Services listing feature
• Movile app Jobs (post and search) feature
• Mobile app Events features (host and attend)
• Emailing service
• Website development and deaign

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All the deliverables were met successfully 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time with small delays sometimes, they responded to all my needs and more

What was your primary form of communication with Vagary?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The owner/founder capabilities 

Are there any areas for improvement or something Vagary could have done differently?

None