Excellence, Reliability, Partnership
Tyflex Investments: Premier Zimbabwe BPO Call Center
Tyflex Investments delivers world-class Business Process Outsourcing from Zimbabwe. Our English-fluent agents provide inbound customer support, outbound sales, and back-office services at 30-40% lower costs than Western markets while matching enterprise quality standards.
Core Services:
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Professional call center operations (3CX/Yeastar/Epygi VoIP)
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Omnichannel messaging (Telerivet/360Dialog/Commcare - WhatsApp/SMS/Email)
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Enterprise integrations (Microsoft 365/Teams, Google Workspace)
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99.9% uptime via solar power + AWS redundancy
Why Choose Tyflex:
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85%+ CSAT target with proven NGO/SME partnerships
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Flexible deployment: Dedicated Zimbabwe facility + secure remote agents
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Rapid scaling: 10-100 agents onboarded within weeks
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Zero CapEx: Fully-managed service eliminates infrastructure costs
Business Packages:
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Basic: Voice calls (8-hour shifts) - $800/agent/month
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Standard: Voice + omnichannel - $1,200/agent/month
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Premium: 24/7 full coverage - $1,800/agent/month
Excellence, Reliability, Partnership
Ready to transform your customer experience?
Contact us for a free pilot program and discover why global companies partner with Tyflex for scalable, cost-effective BPO solutions.
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Min project size
Undisclosed
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Hourly rate
< $25 / hr
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Employees
10 - 49
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Locations
Harare, Zimbabwe
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Year founded
Founded 2017
1 Locations
- Harare , Zimbabwe
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