Telx Computers

BACKGROUND

Please describe your company and your position there.

Hi. We are a jewelry retail store. Telx has been wonderful in managing all of our computers and servers. As well as our website. Their great tech engineers has a lot of knowledge and experience. They also setup our phone system and cameras.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Telx Computers?

Telecom. IT service. Website.

SOLUTION

How did you select this vendor and what were the deciding factors?

They are very well Experienced and competitive price

Describe the project in detail and walk through their service package.

Setup phone system. IT service and website design.

How many resources from the vendor's team worked with you, and what were their positions?

Their IT director and 3 engineers worked full time.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They finished the project and now they manage our system.

How effective was the workflow between your team and theirs?

They worked full time in the store for 3 weeks. And now they manage on a per call basis

What did you find most impressive or unique about this company?

They have a lot of experience and Knowledge about IT and telecom.

Are there any areas for improvement or something they could have done differently?

Morning. They are really great.