Teknergy Packages
San Salvador, El Salvador
View Full ProfileIT Support
Experience reliable IT Support with 24/7 monitoring, fast issue resolution, and proactive maintenance to keep your business running efficiently.
| Features |
Small $109 /moBusinesses looking for remote support and security |
Medium $149 /moSupport & enhanced security |
Large $199 /moSupport & enhanced security + 24/7 coverage |
|---|---|---|---|
|
Remote Support |
Yes |
Yes |
Yes |
|
Managed Workstation (PCs and Macs) |
Yes |
Yes |
Yes |
|
Managed Endpoint Security Detection and Response |
Yes |
Yes |
Yes |
|
Microsoft 365 / Google Workspace Administration |
Yes |
Yes |
Yes |
|
Employee Onboarding and Offboarding |
Yes |
Yes |
Yes |
|
Dedicated Account Manager |
Yes |
Yes |
Yes |
|
Network Monitoring |
No |
Yes |
Yes |
|
Hardware and Software Procurement Service |
No |
Yes |
Yes |
|
Training as a Service (TaaS) |
No |
Yes |
Yes |
|
Enhanced Email Security/Spam Filtering |
No |
Yes |
Yes |
|
SaaS Alerts |
No |
Yes |
Yes |
|
IT Advisor Service |
No |
Yes |
Yes |
|
Support |
Mon to Fri 8am to 5pm Holidays not included |
Mon to Fri 7am 7pm Sat 8am to 12pm Holidays not included |
24 7 including holidays |
|
Small $109 /moBusinesses looking for remote support and security |
|
|---|---|
|
Remote Support |
Yes |
|
Managed Workstation (PCs and Macs) |
Yes |
|
Managed Endpoint Security Detection and Response |
Yes |
|
Microsoft 365 / Google Workspace Administration |
Yes |
|
Employee Onboarding and Offboarding |
Yes |
|
Dedicated Account Manager |
Yes |
|
Network Monitoring |
No |
|
Hardware and Software Procurement Service |
No |
|
Training as a Service (TaaS) |
No |
|
Enhanced Email Security/Spam Filtering |
No |
|
SaaS Alerts |
No |
|
IT Advisor Service |
No |
|
Support |
Mon to Fri 8am to 5pm Holidays not included |
|
Medium $149 /moSupport & enhanced security |
|
|---|---|
|
Remote Support |
Yes |
|
Managed Workstation (PCs and Macs) |
Yes |
|
Managed Endpoint Security Detection and Response |
Yes |
|
Microsoft 365 / Google Workspace Administration |
Yes |
|
Employee Onboarding and Offboarding |
Yes |
|
Dedicated Account Manager |
Yes |
|
Network Monitoring |
Yes |
|
Hardware and Software Procurement Service |
Yes |
|
Training as a Service (TaaS) |
Yes |
|
Enhanced Email Security/Spam Filtering |
Yes |
|
SaaS Alerts |
Yes |
|
IT Advisor Service |
Yes |
|
Support |
Mon to Fri 7am 7pm Sat 8am to 12pm Holidays not included |
|
Large $199 /moSupport & enhanced security + 24/7 coverage |
|
|---|---|
|
Remote Support |
Yes |
|
Managed Workstation (PCs and Macs) |
Yes |
|
Managed Endpoint Security Detection and Response |
Yes |
|
Microsoft 365 / Google Workspace Administration |
Yes |
|
Employee Onboarding and Offboarding |
Yes |
|
Dedicated Account Manager |
Yes |
|
Network Monitoring |
Yes |
|
Hardware and Software Procurement Service |
Yes |
|
Training as a Service (TaaS) |
Yes |
|
Enhanced Email Security/Spam Filtering |
Yes |
|
SaaS Alerts |
Yes |
|
IT Advisor Service |
Yes |
|
Support |
24 7 including holidays |