TECHVIZON PRIVATE LIMITED

BACKGROUND

Please describe your company and position.

I am the CTO

Describe what your company does in a single sentence.

We are a startup that builds and scales digital products by leveraging AI-driven automation and modern software solutions to improve operational efficiency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TECHVIZON PRIVATE LIMITED to accomplish?

• Automate manual workflows using AI
• Implement an LLM-based intelligent assistant
• Improve customer support response time and quality
• Build a scalable and production-ready AI system
• Optimize operational costs and efficiency
• Ensure smooth integration with existing systems

SOLUTION

How did you find TECHVIZON PRIVATE LIMITED?

• Online Search
• Referral

Why did you select TECHVIZON PRIVATE LIMITED over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from TECHVIZON PRIVATE LIMITED were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work covered the end-to-end design, development, and deployment of an AI-powered automation platform tailored to our startup’s operational needs.

Phase 1: Discovery and Planning
Techvizon began with requirement analysis to understand our business workflows, pain points, and automation opportunities. This phase included defining use cases, success metrics, and the overall AI system architecture.

Phase 2: Solution Architecture and Design
The team designed a scalable system architecture focused on LLM-based intelligence and workflow automation. This included data flow design, API strategy, security considerations, and integration planning with our existing systems.

Phase 3: AI & LLM Implementation
Techvizon implemented large language models to handle natural language understanding, knowledge retrieval, and contextual response generation. Prompt engineering, model tuning, and validation were carried out to ensure accuracy and reliability.

Phase 4: Workflow Automation
Automated workflows were developed for customer support queries, internal knowledge access, and document processing. These workflows significantly reduced manual intervention and improved turnaround time.

Phase 5: Backend Development & Integrations
Custom backend services and REST APIs were built to connect the AI components with our internal tools and databases. The system was designed to be secure, modular, and easy to extend.

Phase 6: Testing, Deployment, and Support
The solution went through functional testing, performance testing, and user validation before deployment. Techvizon also provided deployment support, monitoring setup, and post-launch fixes and optimizations.

Key Deliverables Included:

AI-powered LLM-based assistant

Automated workflows for key business processes

Scalable backend services and APIs

System architecture and technical documentation

Deployed, production-ready AI automation platform

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered clear and measurable results that demonstrated both operational and business impact:

• Reduced manual workload by over 40% through AI-driven automation of repetitive workflows
• Faster customer support response times, with many routine queries handled instantly by the LLM-based assistant
• Improved consistency and accuracy in responses by leveraging a centralized AI-powered knowledge system
• Increased team productivity, allowing internal staff to focus on higher-value tasks instead of manual processing
• Scalable AI foundation established, enabling us to easily add new use cases and workflows as the startup grows
  Overall, the solution met our goals of improving efficiency, lowering operational overhead, and building a future-ready AI automation platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Techvizon’s project management was well-structured and reliable. They followed a milestone-based approach with clear timelines, sprint planning, and regular progress updates, which gave us good visibility throughout the project.

All major deliverables were completed on time, and in some cases ahead of schedule. When requirements evolved—as is common in a startup environment—they were flexible and quick to adapt without disrupting the overall timeline.

They were highly responsive to our needs, proactively addressing questions, incorporating feedback, and suggesting improvements when they identified better solutions. Communication was clear and consistent, making collaboration smooth and efficient throughout the engagement.

What was your primary form of communication with TECHVIZON PRIVATE LIMITED?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impresses us most is their practical and production-focused approach to AI and LLMs. Instead of just implementing AI for the sake of it, they clearly understood real-world limitations and designed solutions that were reliable, scalable, and cost-efficient.

Their ability to translate complex AI concepts into business-ready automation was particularly unique. They were proactive in suggesting improvements beyond our initial requirements and demonstrated strong ownership of the project, which is especially valuable when working with a fast-moving startup.

Are there any areas for improvement or something TECHVIZON PRIVATE LIMITED could have done differently?

There were no major areas of concern. As with most AI and LLM-based projects, some initial fine-tuning was required after the first rollout, but Techvizon handled these iterations quickly and effectively.

Overall the collaboration was smooth and the team was responsive in addressing feedback.

BACKGROUND

Please describe your company and position.

I am the Founder/ CEO of AppViz Technologies Private Limited

Describe what your company does in a single sentence.

Cognitia turns scattered info into organized, smart insights with an intuitive AI experience

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TECHVIZON PRIVATE LIMITED to accomplish?

• Web App Development
• Mobile App Development
• AI Development
• ML Custom Modal Training & Development
• Cloud Deployment

SOLUTION

How did you find TECHVIZON PRIVATE LIMITED?

• Online Search
• Referral

Why did you select TECHVIZON PRIVATE LIMITED over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from TECHVIZON PRIVATE LIMITED were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Overview:

Cognitia is an AI-powered personal knowledge assistant designed to help users manage, search, and derive insights from their digital notes, documents, and online research. The system leverages NLP and machine learning models to understand natural language queries, summarize content, and make intelligent recommendations.

Scope of Work

1. Data Ingestion & Integration

Develop pipelines to import and index user documents, PDFs, notes, web clippings, and emails.

Support integration with cloud storage services (e.g., Google Drive, Dropbox, Notion, Evernote).

2. Natural Language Query Interface

Build a conversational UI that allows users to ask questions in natural language.

Implement semantic search to fetch relevant content based on context, not just keywords.

3. AI-Powered Summarization & Insights

Generate concise summaries of lengthy documents using state-of-the-art summarization models.

Highlight key takeaways, themes, or action points from large content collections.

4. Knowledge Graph Construction

Automatically extract entities, concepts, and relationships to build a visual knowledge graph.

Enable linkages between notes and documents for better context discovery.

5. Personalization & Learning

Continuously refine recommendations based on user behavior and preferences.

Allow tagging, note linking, and custom knowledge categorization.

6. Security & Privacy

Ensure end-to-end encryption for all personal data.

Implement access control and data retention policies.

7. Cross-Platform Support

Develop responsive web and mobile interfaces.

Ensure synchronization across devices.

Key Deliverables

• ✅ Fully functional AI knowledge assistant (web-based MVP)
• ✅ Data ingestion and indexing engine with third-party app integrations
• ✅ Conversational search interface with NLP capabilities
• ✅ Document summarization and insight extraction features
• ✅ Auto-generated knowledge graph for contextual linking
• ✅ User dashboard with saved searches, topics, and customization options
• ✅ Security framework with encryption and access controls
• ✅ Comprehensive user documentation and onboarding tutorial

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. 80% Reduction in Search Time

Users reported a significant drop in time spent locating specific information across their documents and notes—from an average of 10 minutes to under 2 minutes per query.

2. 95% Query Accuracy Rate

The AI's ability to understand and return relevant responses to natural language queries achieved a 95% accuracy rate in internal and user testing.

3. 70% Increase in User Productivity

Based on user feedback and usage analytics, most users noted a substantial boost in workflow efficiency when researching or summarizing content.

4. Over 1,000 Documents Processed per User (on average)

The system successfully indexed and parsed large volumes of user content without performance degradation, demonstrating robust scalability.

5. 60% Engagement Growth Month-over-Month (MoM)

After launch, the platform saw a rapid rise in returning users and session lengths, reflecting strong user adoption and satisfaction.

6. 4.8/5 Average User Satisfaction Score

Based on post-onboarding surveys and support ticket ratings, users rated Cognitia highly for usability, speed, and relevance of insights.

7. 99.9% System Uptime Post-Deployment

Demonstrating the platform’s reliability, system uptime remained nearly perfect across all environments after launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Techvizon team demonstrated excellent project management throughout the engagement. Deliverables were consistently met on or ahead of schedule, with clear milestone tracking and regular updates. They followed an agile workflow with well-defined sprints, making it easy to monitor progress and provide timely feedback.

Communication was proactive and transparent—they held weekly check-ins, shared sprint summaries, and were always receptive to change requests or shifting priorities. More importantly, they responded quickly and effectively to feedback, often implementing improvements within the same sprint cycle.

Their ability to adapt to evolving needs without compromising timelines or quality was a standout aspect of their performance. Overall, their professionalism, organization, and responsiveness greatly contributed to the project’s success.

What was your primary form of communication with TECHVIZON PRIVATE LIMITED?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about the Techvizon team was their deep understanding of both AI technology/ user experience/ and Web & Mobile Development.

They didn’t just build a technically sound product—they built something intuitive, elegant, and truly useful. Their ability to translate complex AI models into a seamless, conversational interface was particularly impressive.

Equally noteworthy was their proactive mindset. Instead of simply executing requirements, they brought creative ideas to the table, challenged assumptions when necessary, and continually pushed for the best possible outcome. This blend of technical excellence, user-first thinking, and collaborative spirit made them truly exceptional.

Are there any areas for improvement or something TECHVIZON PRIVATE LIMITED could have done differently?

Not Applicable For My Product

BACKGROUND

Please describe your company and position.

I am an executive of (a/an) Energy & natural resources

Describe what your company does in a single sentence.

We are an Energy Supply & Distribution Company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TECHVIZON PRIVATE LIMITED to accomplish?

• Develop New Custom CRM Solution
• Redesign Our Infrastructure
• Cloud Solutions
• Web Application Development
• IT Consultancy

SOLUTION

How did you find TECHVIZON PRIVATE LIMITED?

• Online Search
• Referral

Why did you select TECHVIZON PRIVATE LIMITED over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Other

What was the size of TECHVIZON PRIVATE LIMITED’s team?

16

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted them to build a new Custom CRM Platform for us. 

1. User interface design: The custom CRM software solution should have a user-friendly interface that makes it easy for users to navigate and access the necessary features. 
2. Contact management: A custom CRM software solution should allow users to store and manage customer and prospect contact information, including names, addresses, phone numbers, email addresses, and other relevant data. 
3. Sales management: The CRM solution should provide tools to manage the sales process, including lead tracking, opportunity management, and sales forecasting. 
4. Marketing automation: The custom CRM software solution should enable users to automate marketing campaigns and track the results of those campaigns. 
5. Customer service: The CRM solution should provide tools for managing customer service inquiries, including ticket management, email integration, and chat support. 
6. Analytics and reporting: The custom CRM software solution should provide robust reporting and analytics features to help users track and analyze their sales, marketing, and customer service performance. 
7. Integration with other systems: The CRM solution should integrate with other systems, such as email clients, accounting software, and other business applications. 
8. Mobile access: The custom CRM software solution should be accessible from mobile devices, such as smartphones and tablets, so that users can access their data on the go. 
9. Customization: The CRM solution should be highly customizable to meet the specific needs of the organization. 
10. Security: The custom CRM software solution should have robust security features, such as user authentication, data encryption, and access controls, to protect sensitive customer information.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increase in sales revenue 
2. Improved customer retention 
3. Improved sales pipeline management 
4. Improved customer service 
5. Increased marketing effectiveness 
6. Reduced administrative overhead 
7. Improved data quality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They and their team were able to deliver items on time by using Agile project management. They were able to set clear project objectives, develop a detailed project plan, allocate resources, and track progress using JIRA project management software. 

They were proactive in communicating with stakeholders and responding to their needs in a timely and efficient manner. They were efficiently and quickly able to prioritize risk management by identifying potential risks and developing contingency plans to mitigate them. 

They were able to deliver items on time and respond to stakeholders' needs by following best practices, communicating effectively, and managing risks proactively. They were quick in responding and incorporating our needs, moreover they suggest more better ways to do things.

What did you find most impressive or unique about this company?

1. Technical expertise: They had a team of highly skilled developers, architects, and engineers with deep expertise in a range of technologies that were impressive. Their ability to design and develop software solutions that met complex business requirements and deliver cutting-edge solutions. 
2. Innovation 
3. Client focus: They prioritized client satisfaction by delivering high-quality, custom solutions that met specific business requirements. They took the time to understand our needs and work closely with our team to develop solutions that met our goals. 
4. Agility: They were flexible and adaptable in responding to changes in requirements, market conditions, and emerging technologies . They used Agile methodologies and other modern approaches to deliver solutions in a fast-paced manner. 
5. Domain expertise: They had a deep domain expertise in various industries, such as healthcare, finance, government bodies. They understood the unique challenges and requirements of these industries and were able to design & deliver custom solutions that met specific needs.

What was your primary form of communication with TECHVIZON PRIVATE LIMITED?

• Virtual Meeting
• Email or Messaging App

Are there any areas for improvement or something TECHVIZON PRIVATE LIMITED could have done differently?

Not Applicable