Techuz InfoWeb Pvt. Ltd.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and managing partner of a marketing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Techuz?

We are a marketing agency but don’t have an in-house team of developers. We needed to outsource a few development projects to Techuz.

SOLUTION

What was the scope of their involvement?

Techuz is responsible for developing websites for our end clients. Our internal team designs the sites, and Techuz is responsible for development. Some sites require static UI/UX design, and others have more complex requirements with a WordPress dynamic backend. Techuz has also developed e-commerce sites using WooCommerce and Shopify. We've worked with Techuz on 10–15 projects so far.

What is the team composition?

I've worked with around 10 teammates from Techuz, including Vaibhav (CEO), with whom I manage financial decisions. I also work with Mayank (Senior Web Designer), Ankush (Project Manager), Yashika (Frontend Developer), Chirag K. (PHP Developer), Chirad C. (Frontend Developer), Joy (PHP Developer), and Twinkle (Senior Frontend Developer).

How did you come to work with Techuz?

We contacted three different development agencies and chose Techuz. We had a parameter checklist to go over when interviewing vendors. My team found Techuz on Clutch and read their reviews. We also requested samples of their recent work and evaluated those websites' performance using inspect elements and speed test pages. We also evaluated the sites' coding standards.
How much have you invested with them?

We've spent $25,000–$30,000 on this project.

What is the status of this engagement?

We've been working with Techuz since September 2021, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're happy with Techuz's team. For instance, the global average time users spend on a website was 45 seconds in 2021, and in 2023, I believe it was down to 9 seconds. Every website Techuz has delivered crosses the global average by over a minute. The minimum time users spend on all sites we've built with Techuz is over a minute. Regarding work quality, Techuz delivers pixel-perfect websites, and their development work consistently achieves to match exactly with our designs.

How did Techuz perform from a project management standpoint?

Techuz doesn't meet deadlines at times but stays within reasonable limits. Our team has sometimes been accountable for the delays, and Techuz has been responsible other times. However, the longest time the team has been delayed is two weeks, and always with a good reason.

For project management, we work in Google Workspace. We use Google Spaces and Google Sheets and define the dependencies at the start of each project. We constantly monitor Techuz's project management and communicate via phone calls, Zoom, and email.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
I want to highlight Mayank and Ankur's phenomenal work. 

What did you find most impressive about them?

I'm mostly impressed by Techuz's attitude. The team is good at prioritizing the resolution of challenges and providing continuity to grow our business. When the attitude comes from the top-level teammates, it's shared by the entire organization, leading to a long-lasting business relationship. 

Are there any areas they could improve?

Project planning can improve in certain instances, although every engagement is a work in progress. When two teams work together, there are always different understanding levels. There's room for improvement regarding project management, but I don't consider the team to be bad, and it doesn't happen with every project. 

Do you have any advice for future clients of theirs?

I recommend communicating clearly your requirements to Techuz and documenting them if needed. I also suggest ensuring expectations are clear on both sides and defining timelines; discuss the project's dependencies with each other and how that'll impact your business to move forward with things. 

BACKGROUND

Introduce your business and what you do there.

I'm the senior architect at a market research company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Techuz?

We needed support with our application's frontend development. 

SOLUTION

What was the scope of their involvement?

Techuz developed our web application from scratch using Angular. Our product was for market research and worked like a social network platform where users could perform market research on certain groups.

What is the team composition?
We worked with three teammates from Techuz, including Ketan (Software Engineer).

How did you come to work with Techuz?
We contacted Techuz through a referral from another agency we had previously worked with. 

How much have you invested with them?
We spent around $4 million INR (approximately $48,000 USD) on this project.
 
What is the status of this engagement?
We engaged Techuz between 2018–2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
Techuz delivered a functional application that worked without any issues, and we had good traffic of users using the platform. Techuz delivered work to high standards with moderate quality. 

How did Techuz perform from a project management standpoint?

Techuz delivered work on time and on budget. We used Jira for project management and communicated via Skype and Microsoft Teams.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I was impressed by Ketan's expertise. He worked with us since the beginning of the project.

Are there any areas they could improve?

Techuz's overall work quality could improve. 

Do you have any advice for future clients of theirs?

I definitely recommend working with Techuz.

BACKGROUND

Please describe your company and position.

I am the Engagement Manager of a product strategy and design firm.

Describe what your company does in a single sentence.

We do Product Strategy and Design for Enterprise Software Businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Techuz to accomplish?

We partnered with Techuz to develop an internal product of our own, requiring a full range of engineering services, including front-end, back-end, and database management.

SOLUTION

How did you find Techuz?

• Online Search
• Clutch Site

Why did you select Techuz over others?

• High ratings
• Pricing fit our budget

How many teammates from Techuz were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Scope of work encompasses front-end, back-end, and database management of the product, along with its testing and final alpha version of the product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• User Feedback and Satisfaction
• Performance Metrics
• Scalability and Future-Proofing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Techuz's Team provided us with clear timelines from the beginning, ensuring transparency and predictability in the project's progress. Whenever we had queries or required updates, they were quick to respond, keeping the communication channels open and effective. 

A notable mention must be made of one of their leads, Ashish. He was particularly diligent and played a pivotal role in keeping us in the loop. His attention to detail and commitment to keeping us informed was commendable. Their proactive communication fostered a sense of trust and collaboration throughout the project.

What was your primary form of communication with Techuz?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Proactive Communication and Expertise Team

Are there any areas for improvement or something Techuz could have done differently?

While Techuz provided a generally positive experience, areas for improvement include addressing project delays more proactively, increasing flexibility for small changes during development, and enhancing the thoroughness of the QA process to ensure higher-quality outcomes.

BACKGROUND

Introduce your business and what you do there.

I am the founder of a digital marketing agency. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Techuz?

We’ve hired Techuz for website design and development. 

SOLUTION

What was the scope of their involvement?

We’ve discussed our requirements with them, and they have been responsible for UX/UI design and developing our website from scratch. In addition to this website development, Techuz has acted as our technological partner in the past. Key technologies have included AngularJS, Node.js, and Figma. 

What is the team composition?

We primarily work with the CEO of Techuz and one other individual. 

How did you come to work with Techuz?

Techuz was a referral. 

How much have you invested with them?

We’ve spent around $13,000. 

What is the status of this engagement?

We started working together in January 2021, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since we launched the website, we have seen a 15% increase in traffic. 

How did Techuz perform from a project management standpoint?

We communicate via email and Skype. The team is transparent and delivers everything on time. 

What did you find most impressive about them?

We’ve been very impressed with the team we work with. We appreciate their overall process and how organized Techuz is. They set themselves up for success with the way they conduct themselves. 

Are there any areas they could improve?

There’s nothing we can come up with at this point. 

Do you have any advice for potential customers?

We recommend anyone work with Techuz. Know your requirements ahead of time and ensure that you are communicating them to Techuz. 

BACKGROUND

Please describe your company and your position there.

Head of Digital Marketing. Our company helps education institutions manage admissions via our Sales & Marketing CRM software

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Techuz, and what were your goals?

We hired the Techuz team to revamp our whole website. They helped us in designing and developing the entire website. Our goal was to create a website that meets SaaS standard and increase overall user experience of the visitors with proper structure to the website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and got to know about them. We chose them because they had developed a few websites in the SaaS domain.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a meeting with them, where we exchanged our requirements and ideas. Post that the team came up with design wireframes for the website, we had few iterations post which the website was built by them. There were few issues at the start, but the team took care of all the issues.

How many people from the vendor's team worked with you, and what were their positions?

1 person from the design them and 1 person from the development team with one project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

None so far. However, we have received positive response for the design for the website.

Describe their project management style, including communication tools and timeliness.

Most of the collaboration was on invision for design and WhatsApp group for any changes on the website or addressing issue. They had video recordings sent to us to train us on how to make edits

What did you find most impressive or unique about this company?

They understood our requirements and what we were trying to achieve. The project at times got delayed by us but they were patient enough to understand that we needed time.

Are there any areas for improvement or something they could have done differently?

There were a few bugs or minor fixes on the website which took time to be resolved due to unavailability of resources.

BACKGROUND

Introduce your business and what you do there.

I’m an executive for a clothing manufacturer based in the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Techuz?

We needed help with building a custom app to supplant our old ERP system.

SOLUTION

What was the scope of their involvement?

Techuz has helped us build a custom app for our operations. On it, we’re able to collect order information from our customers and sync the relevant data to our accounting, sales, shipping, and production departments.

Initially, we worked with Techuz’s CEO and another member to find the best developers with the skill set that fit our current system. Then, their developers joined our current developers and started working on our project. Since then, their scope has included software development and design using various languages and technologies, including React, Java, Laravel, PHP, SQL, MongoDB, Ruby, and Microsoft Azure.

What is the team composition?

We work with two full-time developers from Techuz, although their CEO and an admin person help us out occasionally.

How did you come to work with Techuz?

We found them on Google.

How much have you invested with them?

We’ve spent around $35,000.

What is the status of this engagement?

We started working together in March 2021, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The biggest impact of the app that Techuz has helped us build is our order efficiency. Prior to having this app, it took us over 24 hours to process an order. Now, we can process an order within 15 minutes. As with any other software development project, we’ve found bugs in our app. Still, Techuz always solves those issues quickly.

How did Techuz perform from a project management standpoint?

Techuz’s project management has exceeded our expectations; we’ve been very happy with the deliverables, and they’ve been delivered in a timely manner. Techuz’s communication is also great. They provide us with constant feedback, and whenever they need to clarify something, they ask. Additionally, the onboarding process was seamless. We use Microsoft Teams and Azure to collaborate.

What did you find most impressive about them?

Techuz’s communication and speed of delivery are outstanding.

Are there any areas they could improve?

I don’t have any constructive feedback for Techuz; they’ve been great.

Do you have any advice for potential customers?

Ensure that your project is properly laid out to make your collaboration more efficient.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a fintech company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Techuz?

We wanted to add more features to our website, but we didn’t have the internal team to make it happen, so we were looking for a partner that could help us.

SOLUTION

What was the scope of their involvement?

Techuz developed from scratch a new feature for our existing fintech software platform. Their work also included UI/UX design additions to the screens based on the ideas we gave them. In terms of technologies, they used Laravel.

What was the team composition? 

We worked with 7–8  members of Techuz’s team, including a product manager, a UI/UX specialist, and their development crew.

How did you come to work with Techuz?

We saw their portfolio, and consequently, we arranged a call and a site visit with them.

What is the status of this engagement?

We worked together From June–November 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The product worked as intended, and whatever we expected, Techuz delivered it.

How did Techuz perform from a project management standpoint?

Techuz was great in staying within budget and communicating consistently with us. Regarding tools, we had a Slack channel.

What did you find most impressive about them?

Compared to other providers, Techuz could match our expectations no matter what they were.

Are there any areas they could improve?

I didn’t think there was anything they could improve on.

Do you have any advice for potential customers?

Be clear with your requirements to avoid going through unnecessary scope changes.

BACKGROUND

Please describe your company and your position there.

We are design and development studio. Worked with techuz as product owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Techuz, and what were your goals?

We hired techuz for Promo, it is an platform for influencers and business. Goal was to create beta app and we were able to achieve it. Link : https://usepromo.io/

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and got reference from clutch. Team asked lot many question before committing project delivery which gave us confidence that they understood the project compare to others we got direct estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had kick off discussions then SOW finalisation. Team started working on design and development simultaneously . Regular sprint calls and updates helped to track the progress.

How many people from the vendor's team worked with you, and what were their positions?

A project manager, one Nodejs developer, one Angular developer, one designer and one QA.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Product is in beta so can comment on measurable outcome yet.

Describe their project management style, including communication tools and timeliness.

Team followed agile as project management style. We used JIRA to track things. The team's approach to project management made them achieve their goals.

What did you find most impressive or unique about this company?

Team was helpful a lot. Few hiccups but project went well.

Are there any areas for improvement or something they could have done differently?

Testing of software need to focus. Team worked tirelessly but testing as process team need to focus. May be due to expected timeline agreed by both product and engineering it missed but can be improved.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and technical lead of a fintech startup. We’re working to launch our product in India.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Techuz?

We had an idea that we wanted to conceptualize, but we needed assistance in executing it. They have focused on this project for us while our internal team continues to develop our backend systems.

SOLUTION

What was the scope of their involvement?

They provided software development services to help us develop the client-facing and administrative components of our web application. The app is a user-onboarding solution for Indian government agencies. There were some legal challenges that required us to interface with government APIs. On the administrative side, we used serverless AWS services to implement the APIs. Based on the response the end-user provides within these APIs, the app will proceed to more complex workflows. These were built within the AWS infrastructure as well. We did our frontend work with Angular. We’ve also developed a web portal that supports the application.

What is the team composition?

I’ve worked directly with four of their engineers, their CEO and founder, and their product manager.

How did you come to work with Techuz?

We originally sought out Indian software development companies via Upwork. We liked their work and reached out to them for several rounds of interviews. After speaking with them and talking them through our goals for the engagement, we were confident they would be a good fit. Their frontend development experience with Angular also helped them stand out.

How much have you invested with them?

We spent somewhere between $20,000–$25,000 with them.

What is the status of this engagement?

We’ve worked together from July–December 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve done extensive testing of their solution. Because the app was so complex, we were sure to take the proper care in conducting QA. Their work has stood up to all our tests. We were also very sensitive about cost, and they delivered a great value. Their team did well with documentation as well.

How did Techuz perform from a project management standpoint?

Their team did well. We had a standard weekly cadence. They always met deadlines and communicated well. Even their CEO was available when needed. We used Github for project management purposes.

What did you find most impressive about them?

Their direct communication throughout the process was really important to me. With early-stage startup work, it can take time to define parameters. Their team remained patient and communicative. They did well from both a management and technical perspective.

Are there any areas they could improve?

As far as the actual project, I can’t think of anything. Their prices were a little more expensive than what we had initially had in mind for the work, but they were flexible with their pricing model and delivered what we needed.

Do you have any advice for potential customers?

Make sure you know what your end goal for the project is. If you spell out your goal to them clearly, they’ll do great in helping you meet that goal.