SOTATEK JSC

BACKGROUND

Please describe your company and position.

I am the product manager of VTI

Describe what your company does in a single sentence.

VTI Group is a leading technology corporation based in Vietnam and Japan that accommodates one-stop solutions for customers of all sizes and from various industries, such as Manufacturing, Retail, Finance, Internet Service, Transportation and Construction, assisting in business growth through digital transformation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SOTATEK JSC to accomplish?

• We needed to develop a cross-border payment.

SOLUTION

How did you find SOTATEK JSC?

• Online Search
• Referral
• Other

Why did you select SOTATEK JSC over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from SOTATEK JSC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

After briefting through phone, we received the estimated quote and deadline. SotaTek team was in charge of building a FinTech mobile app, from designing, coding to launching and maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This system is a global, decentralized, and interoperable payments network that allows partners — businesses and individuals alike — to instantly transfer value across the globe, via an easy-to-use, secure and compliant system.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I am impressed with their project management capabilities and their ability to deliver the items promptly. Their responsiveness and willingness to cater to my needs added value to the entire experience, making it a positive one.

What was your primary form of communication with SOTATEK JSC?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

As mentioned before, I highly appreciated their responsiveness and willingness. Besides, their development skill is also a bonus point.

Are there any areas for improvement or something SOTATEK JSC could have done differently?

Honestly, no. We are happy to work with SotaTek team

BACKGROUND

Please describe your company and your position there.

I am a Software Project Management at a globally leading technology and IT services & solutions provider headquartered in Vietnam.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SOTATEK JSC?

The number of our clients looking for a Blockchain Services Provider has been increasing significantly, therfore, we refer them to SotaTek. SotaTek will support my clients in the Blockchain development phases.

SOLUTION

How did you select this vendor and what were the deciding factors?

Honestly, we do not need to put lots of efforts because we knew much about SotaTek before. They had a good reputation with countless positive feedbacks and successful projects. Also, their development team has a strong base in Blockchain. That explains why we choose SotaTek.

Describe the project in detail and walk through the stages of the project.

We refer SotaTek to our clients. Then, my clients will brief some requirements before receiving consultances, quotes and timeframe from SotaTek.

How many resources from the vendor's team worked with you, and what were their positions?

We discussed with the Project Manager and Technical Team Lead, but my clients also discussed with QC/QA as well Front End/Back-end developers to get more in depth of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My clients were so satisfied with the final product. The Blockchain platform released received many postive reviews from their end-users. SotaTek team finished the platform 1 month ahead of schedule.

How effective was the workflow between your team and theirs?

From the beginning SotaTek team's working process seems to be in the right direction.

What did you find most impressive or unique about this company?

Their technical skills and professional working attitude exceeded my expectations.

Are there any areas for improvement or something they could have done differently?

Nothing to disappoint

BACKGROUND

Please describe your company and your position there.

I am a General Accountant at a Fashion Brand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SOTATEK JSC, and what were your goals?

Our company hired SotaTek to develop an SAP platform for easy management and effective workflow.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did online research and found out 5 outstanding IT Services Providers. Then, we connected, discussed, and briefed shortly with all of them, before reaching a decision. We were impressed by SotaTek's dedication, enthusiasm, and, most importantly, the reasonable price. That's why we chose them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

SotaTek deployed the system and ensured smooth operation with the best quality. We also provided additional services such as customizing more functions, screens, reports, and staff training programs on user interfaces, procedures, and processes on the system and control system problems and user requirements.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a development team, including a PM, SAP consultants, developers, and a tester.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to the SAP system, our workflow is more effective and efficient. Human errors can be reduced by 35% while the procedure is improved by 27%.

Describe their project management style, including communication tools and timeliness.

We communicated daily through Skype and called video to discuss more about projects through GG Meet.

What did you find most impressive or unique about this company?

We were impressed with their timeliness, technical capabilities, and willingness to adapt to our needs.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I work in a company that specializes in offering financial and health protection solutions for the lives of thousands of Vietnamese.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SOTATEK JSC, and what were your goals?

We wanted SotaTek to build a fast payment platform that facilitates our customers to proceed electronic payments tailored to technology and lifestyle trends.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found out SotaTek through a Google search. We were interested in contacting them after conducting extensive research on their firm and previous projects. SotaTek impressed us from the beginning due to their friendliness and politeness.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

SotaTek helped us to build the core payment platform and to integrate with other payment provider like ShopeePay, Visa as well as local payment provider in Vietnam, Indonesia, Malaysia, Singapore, Hongkong to adapt with local payment complexities. S Technologies: Java 11, AWS, SQLServer,...

How many people from the vendor's team worked with you, and what were their positions?

We worked with a dedicated team of 10+ members, including FinTech consultants, backend & frontend developers, testers, QC, QA,...

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This FinTech app facilitates our payment process, reducing the hassle of paper documentation. Besides, in this digital age, most customers are interested in cashless payment so this platform satisfies our customers and helps us expand our customer base.

Describe their project management style, including communication tools and timeliness.

Their management is extremely lean and agile. We received weekly reports via email and communicated via Skype. SotaTek development team responded quickly to any concerns we had within a few hours.

What did you find most impressive or unique about this company?

I am particularly impressed by their dedication to on-time delivery and quality control. We received the finished product earlier than expected and without any errors.

Are there any areas for improvement or something they could have done differently?

No, absolutely.

BACKGROUND

Please describe your company and your position there.

We are martech company and we want to develop an app supporting marketing professionals in measurement.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SOTATEK JSC?

Our company already has a web platform for advertising agencies to track performance across platforms and we want to develop an app version

SOLUTION

How did you select this vendor and what were the deciding factors?

We got good referrals for Sotatek. After discussion, Sotatek shared an insightful proposal and a knowledgeable team. Therefore, we decided to work with Sotatek for this project

Describe the project in detail and walk through the stages of the project.

After briefing, Sotatek team start their research from the market and propose to us 3 options with pros and cons. And after 3 months, we got the beta to test. Sotatek has a dedicated team to commit the timeline and the quality

How many resources from the vendor's team worked with you, and what were their positions?

Their project manager, the CTO and their IT team

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app experience is smooth and has good UX. We share the demo to test internally and the feedback is positive, after 2 months of testing, we have launch our app to our clients and the Sotatek team has supported us dedicatedly to keep on improving the app

How effective was the workflow between your team and theirs?

Everything is smooth, professional and on time. They understand the brief and solve it quickly so the project went well

What did you find most impressive or unique about this company?

Their team is dedicated, hard working and insightful to look beyond. They didn't just follow our brief but also advised us how to improve the experience.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I'm a Project Manager at a Global Software company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SOTATEK JSC, and what were your goals?

As the number of employees, documentation, and clients had been increasing, we were in need of an ERP system for management and administration. Therefore, we reached SotaTek to support us.

SOLUTION

How did you select this vendor and what were the deciding factors?

We also worked in the IT industry, therefore, we knew almost all the Technology companies in the market. Among them, SotaTek had an excellent reputation and expertise in implementing ERP.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

SotaTek implemented an ERP system for management and administration, ensuring the system works smoothly with the best quality and providing additional services such as add-on customization, forms, and reports according to the unit's specific requirements.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a team of 5 ERP developers. We didn't need a PM because I was directly in charge of this position.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to countless features integrated into this ERP system, we can manage work efficiently, enhancing productivity by 40% and reducing useless time by 27%.

Describe their project management style, including communication tools and timeliness.

The communication and support were excellent, compared to other vendors we had ever worked with. They were always available whenever we needed them, and they were willing to work overtime to meet the deadlines.

What did you find most impressive or unique about this company?

Everything from SOTATEK JSC impressed us, from their working style, timeliness, and significantly, the cost optimization they offered.

Are there any areas for improvement or something they could have done differently?

Honestly, there are no problems till now. A reliable Tech Partner!

BACKGROUND

Please describe your company and your position there.

I am a CMO at an educational online platform

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SOTATEK JSC, and what were your goals?

As an educational online platform, we had to manage thousands of students' accounts each month, which makes the recording and tracking processes difficult. Therefore, SotaTek helped us to build a management system on Blockchain.

SOLUTION

How did you select this vendor and what were the deciding factors?

Blockchain is a quite new technology and at that time, hardly any business specialized in this technology. SotaTek can be considered as a "pioneer" so we decided to place trust in this Tech Partner.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As a Tech Partner, SotaTek planned, designed and deployed the Blockchain management system, which would record and protect the data of all recognized certificates on the Blockchain. It can store many awards, recognitioins and degrees of our students, eliminate fake & sharing account problems, and all authorized people can easily access this decentralized database.

How many people from the vendor's team worked with you, and what were their positions?

We were interacted with the project manager and Technical Team Lead, but haft way through the project we also discussed with QC/QA as well Front End and back-end developers to get more in depth of the system.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This Blockchain system allows us to manage all accounts of online students. Besides, the staffs and teachers can reduce the hassle of paperwork, hence decreasing by roughly 20% time/ day to find, manage or check such documents.

Describe their project management style, including communication tools and timeliness.

The SotaTek team is very proactive in communicating with us every day through chat, video call, emails,... They were good and quick problem solvers.

What did you find most impressive or unique about this company?

• They are always available for our questions
• Their expertise in Blockchain
• Their customer services during and even after the project is done
• They took my reviews/feedback to ensure we were really satisfied as well as to improve if needed

Are there any areas for improvement or something they could have done differently?

No. I am really happy when working with them.

BACKGROUND

Please describe your company and your position there.

I am a Product Owner at an IT Services & Consulting supporting digital transformation for enterprises.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SOTATEK JSC, and what were your goals?

We realized that we needed a platform to easily manage our clients' data and serve them better as the number of our global clients increased. Therefore, we reached SotaTek, a Salesforce Registered Partner, for CRM development.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did an online research and discussed with some providers. Among 3-4 IT services at that time, SotaTek stood out for its transparent features, specific solutions, and clear development plan. So, we decided to reach an MOU signing stage and built a long-term relationship with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We kicked off by a meeting to discuss about the requirements: must-have features, time frame and budget. Following that, the SotaTek team analyzed and developed a custom CRM platform. They created using HMTL/ CSS, LWC, and Aura.

How many people from the vendor's team worked with you, and what were their positions?

We hired a team of 5 members, including CRM consultants, developers and testers. We didn't need a PM as I was responsible for this role.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The CRM platform was launched one month ahead of schedule. It is simple to use and includes numerous functionalities to assist Sales, Marketing, and other staff in tracking and caring for customers. We can reduce paperwork by 60% and improve performance by 45%.

Describe their project management style, including communication tools and timeliness.

I was very impressed with their communication; they always responded quickly and briefly, and they always tried to complete the task as soon as possible. We used Telegram, Email, and GG Meet for weekly meetings during the development phases.

What did you find most impressive or unique about this company?

Their technical skills and professionalism were exceptional. Besides, they attempted to consult and support us as much as possible so that we could launch the best solutions while minimizing costs. That means a lot to me.

Are there any areas for improvement or something they could have done differently?

Nothing to complain. They did a great job!

BACKGROUND

Please describe your company and your position there.

I am a Product Manager at Authentic Asia - a reliable and comprehensive destination management company (DMC) specializing in parts of South East Asia including Vietnam, Laos, Cambodia, Thailand, and Myanmar.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SOTATEK JSC, and what were your goals?

Our company specializes in offering e-commerce websites for clients. After delivering the finished product, my client wanted to apply Blockchain into their web. Therefore, we acted as a "bridge" to connect our client with the Top Blockchain Development Company in APAC - SotaTek.

SOLUTION

How did you select this vendor and what were the deciding factors?

Actually, I had a good impression with SotaTek due to their prestigious awards, their experiences, and their strong network. Therefore, when client asked us, the SotaTek brand name immediately pop up in my mind.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We handed the vendor team a list of requirements early in the project, and they gave us an estimated completion time and budget. After that, they kicked off project and finished it within 3 months.

How many people from the vendor's team worked with you, and what were their positions?

A team of 7 members, including Blockchain developers, Project Manager and testers, joined the project. In addition, we had one account manager assigned for the communications & handling.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

When the e-commerce website was launched, client left so much positive feedback. Thanks to the tracing and tracking ability of Blockchain technology, our client can easliy follow their goods and their shipment process, which boosts 135% work efficiency.

Describe their project management style, including communication tools and timeliness.

They managed the project tasks well. We can keep track of every stage on Jira. About the communication tools, Telegram is what we choose.

What did you find most impressive or unique about this company?

We were strongly impressed by their ability to come up with innovative project ideas. Besides, their timely manner and high responsibility is also a plus.

Are there any areas for improvement or something they could have done differently?

True professionals, so, nothing to comment. SotaTek is still the Top IT services in my mind as before.

BACKGROUND

Please describe your company and your position there.

I am a Digital Ads Manager at a Marketing Agency partnering with Google.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SOTATEK JSC, and what were your goals?

In addition to providing Marketing campaigns on Google platform, we hope to build far more sustainable relationship with our customers. That's why we came to partner with SotaTek to create a CRM platform for the Marketing industry.

SOLUTION

How did you select this vendor and what were the deciding factors?

We met a SotaTek's manager at an IT talkshow where they introduced their strength and strategic plan for apply Blockchain in Education. We were so impressed by their dedication, so we made the first move and asked if they felt free for a partnership with us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

SotaTek and we began by joining a meeting and disscussing about the expectations of the 2 companies. Then SotaTek's team carried out the plan as being discussed, they did so well in every step from conceptualizing ideas to coding, testing and lauching the final service.

How many people from the vendor's team worked with you, and what were their positions?

SotaTek's team had 6 engineers including CRM consultants, frontend & backend developers and testers to carry out this project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project gained far more than we had exptected with 200+ customers per week and an increase by 80% in managing the website. We are so satisfied with the result and hope to keep the long-term partnership with SotaTek.

Describe their project management style, including communication tools and timeliness.

SotaTek team was absolutely professional and caring. They not only keep good track of all details but also gave us technical advice afterwards.

What did you find most impressive or unique about this company?

SotaTek's engineers strongly impressed us by their deep knowledge about the industry, though, they have to work with a lot of companies varying different industries at the same time. I was always grateful for choosing such a right partner.

Are there any areas for improvement or something they could have done differently?

No. Sotatek did deliver us a success beyond all of our expectation.