Scuti JSC

BACKGROUND

Please describe your company and position.

I am the COO of CM

Describe what your company does in a single sentence.

We offer a wide range of high-quality beauty products, including cosmetics, skincare, haircare, and fragrance items.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scuti JSC to accomplish?

• Develop a e-commcer system ( web and mobile app)

SOLUTION

How did you find Scuti JSC?

Referral

Why did you select Scuti JSC over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Scuti JSC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scuti has been instrumental in helping us develop an e-commerce web and mobile app project. With Scuti's expertise and experience in software development, we were able to create a robust and user-friendly e-commerce platform that caters to our specific needs. Their team worked closely with us to understand our requirements and provided innovative solutions to enhance the overall user experience. 

Scuti's technical proficiency ensured the seamless integration of essential features such as product catalog management, secure payment gateways, order tracking, and customer support. They also implemented responsive design principles, enabling our customers to access our platform conveniently from both web and mobile devices. 

Their expertise and dedication have enabled us to establish a robust online presence and provide our customers with a seamless shopping experience. We highly recommend Scuti to any business in need of top-notch software development services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The measurable outcomes from Scuti's assistance in developing our e-commerce web and mobile app project include: 
  • Increased Online Sales: Following the launch of the platform, we observed a significant boost in online sales, indicating the success of the project in attracting and engaging customers. 
  • Enhanced User Engagement: The user-friendly interface and seamless functionality of the platform led to increased user engagement metrics, such as longer average session durations, higher page views per visit, and decreased bounce rates. 
  • Improved Conversion Rates: The optimized design and streamlined checkout process resulted in improved conversion rates, with a higher percentage of visitors completing purchases on the platform. 
  • Positive Customer Feedback: We received positive feedback from our customers regarding the user experience, ease of navigation, and overall satisfaction with the e-commerce platform, indicating a successful implementation of the project. 
  • Mobile App Downloads and Usage: If a mobile app was developed, the number of downloads and active users can be measured, indicating the success of the app in reaching and retaining customers. These measurable outcomes demonstrate the progress and success achieved through Scuti's involvement in the development of our e-commerce web and mobile app project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Scuti demonstrated excellent project management throughout the development process. They consistently delivered items on time, adhering to the agreed-upon schedule. Their commitment to meeting deadlines was commendable and helped ensure the smooth progression of the project. In terms of responsiveness to our needs, Scuti was highly attentive and responsive. They actively listened to our requirements, concerns, and feedback, and promptly addressed any issues or requests that arose during the project. 

Their team was proactive in providing solutions and suggestions to enhance the functionality and user experience of the e-commerce platform. Communication with Scuti was effective and efficient. They maintained regular and clear lines of communication, keeping us informed about the progress of the project, discussing any potential challenges, and seeking our input when necessary. Their professionalism and willingness to collaborate made the entire process collaborative and enjoyable. 

Overall, Scuti's project management approach was commendable. They demonstrated a strong commitment to delivering items on time, effectively addressed our needs and concerns, and maintained open lines of communication throughout the project. Their responsiveness and proactive attitude contributed to the success of the collaboration.

What was your primary form of communication with Scuti JSC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the most impressive and unique aspects of Scuti is their ability to provide comprehensive and tailored solutions for our specific needs. They took the time to truly understand our requirements, goals, and challenges, and then leveraged their expertise to create a customized e-commerce web and mobile app project that perfectly aligned with our vision. Additionally, Scuti's responsiveness and proactive approach to communication were highly commendable. 

They were always available to address any queries or concerns promptly, keeping us informed about the project's progress and seeking our input along the way. Their ability to maintain effective and transparent communication fostered a strong sense of trust and collaboration throughout the entire development process.

Are there any areas for improvement or something Scuti JSC could have done differently?

Testing and Quality Assurance: While the final product met our expectations, there were a few minor bugs and issues that required post-launch fixes. Enhancing the testing and quality assurance process could have minimized these issues, ensuring a smoother and more seamless user experience from the start.