SAPPHIRE SOFTWARE SOLUTIONS

BACKGROUND

Please describe your company and your position there.

MobiSoft Solutions provides Complete Solution of Bulk SMS Service Provide in All Over India. MobiSoft Solutions Started Since 2002. Mobisoft Solutions – Reliable Services, Safety of Database, Multiple SMS Gateway. All type of Support & Facility, Technical Experience with Professional. Now a day’s competition is more and more increased.

So communication with your Customers should be easy, reliable, as well as cheaper. Bulk SMS help to send the Tips Calls / SMS to your clients / Members / Students / Distributor / Agents / Brokers / Others etc. in his Mobile, without wasting time in calling up the client as well as cost cutting. SMS Software – its implementation day to day in our business activities. In short Main Goal is: Reduce time gap between an investment idea & it’s conversion into an order.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Our company needed a custom developed software solution that could deliver SMS alerts and notifications to its users, and we discovered Sapphire to be the right match for our needs and expectations.

SOLUTION

How did you select this vendor and what were the deciding factors?

We discovered them when looking for the one of the best website building business in Ahmedabad. Our employees questioned about their price, service, client alignment, and other considerations. We also had a brief meeting to see what they have to offer.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As We offer a bulk SMS gateway that allows you to send SMS from your computer to your mobile device through the internet. We needed a programme that could send different notifications and SMS alerts in bulk to its customers.

Bulk SMS Services are utilised by:

• numerous Corporate
• Stock Brokers
• Financial Institutes
• Hotels & Resorts
• Marketing Agencies
• others that need quick delivery via SMS

How many people from the vendor's team worked with you, and what were their positions?

We contacted Sapphire's marketing team with our concept, and after a few meetings with engineers and designers, we were able to get our software on track.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our company required a software that could send numerous alerts and messages to users, and Sapphire delivered exactly what we wanted with the use of a unique software.

Describe their project management style, including communication tools and timeliness.

Our team and their team spoke often via phone and email to verify that the software was progressing well, and we also met on occasionally for the same.

What did you find most impressive or unique about this company?

Following the first conversation, the project was well documented and demonstrated. They also used to reply rapidly to questions and ideas.

Are there any areas for improvement or something they could have done differently?

They have presented a solution that is not the cheapest but makes sense with the quality and assistance they provide.

BACKGROUND

Please describe your company and your position there.

ShethInfo is a highly reliable old laptops dealer located in Ahmadabad , India. We help you to purchase or sell used laptops, second hand laptops, preowned laptops, refurbished laptops and optimized laptops not only in Ahmadabad but all over India. We deal with preowned, secondhand and refurbished laptops of all brands.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Sapphire's pragmatic approach was excellent for our requirements, as we needed unique software that could be effectively and conveniently coupled with our online payment concerns.

SOLUTION

How did you select this vendor and what were the deciding factors?

When we were looking for software providers with positive customer evaluations, and sapphire met all of our criteria for a company with highly skilled personnel who could help with software deployment and support, and we found them to be a great match!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We approached Sapphire to design a one-of-a-kind software solution that would integrate with our payment gateway and allow our current users, primarily and institutions, to manage their accounts and payment data. The software also allows payment online from the comfort of their own home or from any remote location, which reduces payment time by eliminating the need for a customer to come to organization to do payment.

How many people from the vendor's team worked with you, and what were their positions?

After pitching our idea to the marketing team, we worked with a handful of developers and a designer to make our program a reality.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our firm had a specific goal in mind, and sapphire delivered a solution that exceeded our expectations while keeping under budget and on schedule.

Describe their project management style, including communication tools and timeliness.

We first described the goals to the project managers, and if any issues arose, our team and theirs had private meetings to work out the issues. It had been a pleasant experience overall.

What did you find most impressive or unique about this company?

Employees at Sapphire are passionate about their jobs and demonstrate cutting-edge skills throughout their commitment to the product.

Are there any areas for improvement or something they could have done differently?

The facilities provided have left a great and incredibly beneficial effect on us.

BACKGROUND

Please describe your company and your position there.

As a community, we would like to inspire our clients. We believe that insurance is the most important priority, and that all of our clients should have the ability to fulfil their full potential. We offer the possibility to realize one's dreams as well as a consistent supply of multiple type of insurances with good or better performance.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Sapphire Software Solutions was hired to offer software that would allow us to manage our client insurance & finance while also generating reports, sending alerts and other tasks.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

On Google, I identified a number of companies who I felt would be able to help us with this project. We wanted to start a collaboration with a company that was young, energetic, and hungry to succeed in their careers. I also wanted a company that had worked on projects of a similar scale before.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The software automatically updates our company's clients with predefined and custom messages and templates, supports one-to-one communication and all multiple types of attachments for insurance management , sending alerts and notifications, and using auto generating reports with accurate results.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

Their team consists of a sales manager, a project manager, technical architects, two designers, and a few testers. Our projects had three to four full-time developers working on them.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As a result of the project, we have saved a significant amount of time. It has significantly sped up our operations by reducing our workflow from 20 to about five phases. The platform's design is one of the most frequently mentioned comments we receive from our staff. It's quite easy to use.

Describe their project management style, including communication tools and timeliness.

They have the kindest employees. They're incredibly communicative and resourceful. They'd come back with a solution after we'd approached them with a concept but no idea how to put it into action.

As many cross-team dependencies as possible were eliminated by the project manager. He was quite proactive, and I felt confident in his abilities.

What did you find most impressive or unique about this company?

Their unique powers are pretty impressive. We've always had strong and competent developers on our team. We're impressed with their ability to keep and hire good people.

Are there any areas for improvement or something they could have done differently?

No. There are always some ways to improve, but they are largely contingent on the circumstances at the time.

BACKGROUND

Please describe your company and your position there.

BillDesk is an Indian online payment gateway company. The company provides an online payment platform for its clients which enables banking and merchant website transactions. I serve as an Business Development Manager in this organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We needed unique software that could be effectively and conveniently connected with our payment gateway solution, and Sapphire's pragmatic approach was ideal for our requirements.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

We were looking for software suppliers with good customer reviews, and sapphire satisfied all of our considerations for a firm with highly skilled people that could assist with software deployment and support, and we found them to be a fantastic match.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We engaged Sapphire to create a unique software system that could be connected with our payment gateway, allowing our existing users, primarily schools and organizations, to manage their accounts and fee data.

The software also allows students/parents to pay their fees online from the comfort of their own home or from any distant place, which cuts down on payment time because a parent does not have to come to school to pay if they pay online.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

We presented our concept to the marketing team, and then worked with a couple of developers and a designer to bring our software to life.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our company had a clear agenda, and sapphire came through with a solution that exceeded our expectations while staying within our project cost and meeting our timeframe.

Describe their project management style, including communication tools and timeliness.

We initially explained the objectives to the project managers, and if any problems arose, our team and theirs engaged in private discussions to get the best results. Overall, it had been a pleasant experience.

What did you find most impressive or unique about this company?

They are dedicated to their professions and have exemplified cutting-edge talents throughout the workflow.

Are there any areas for improvement or something they could have done differently?

Our overall impression of the facilities supplied has been excellent and extremely beneficial.

BACKGROUND

Please describe your company and your position there.

We are a team of IT buffs all set to revolutionise the way you seeked out for IT solution. With our expertise now you won't find yourself lost into a set of irrelevant IT terminology.We walk down the lane of your requirements with you after analyzing your requirements provide you solutions in various fields like Managed Services, Remote Infrastructure Management, Database Administration, Systems Integrator, IT Consulting, IT Outsourcing. I serve as CEO in this company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Our company was searching for a unique software that could handle all of our clients' records and data management.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were seeking for a firm that had a good name in the industry and could effectively manage all of our demands within our budget, and we got a recommendation for Sapphire from a friend.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our company needed a custom customer relationship management system that could efficiently and digitally manage all of our customers' information, minimising human effort and saving us a lot of time.

How many people from the vendor's team worked with you, and what were their positions?

After sharing our needs with the marketing team, one of the project leads contacted us, and one software was created with the assistance of a few engineers and a designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our company can now manage and handle client data with ease, and we can keep track of every engagement we have with them, saving time and resources. Sapphire's software is to thank for everything.

Describe their project management style, including communication tools and timeliness.

Because our offices are located same city, we were able to meet for project meetings and connect by e-mail and phone conversations on a regular basis.

What did you find most impressive or unique about this company?

Sapphire's representatives consistently exceeded our expectations in terms of performance and dedication, and their commitment to their jobs is admirable.

Are there any areas for improvement or something they could have done differently?

Sapphire presented us with the best software. The app suits our requirements, and we are extremely happy with it.

BACKGROUND

Please describe your company and your position there.

I am the Manging Director of Softecsol located in the North-East region of India. And I provide my product services to the states like Assam, Guwahati, Meghalaya, Manipur, Mizoram, Tripura, Nagaland.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Sapphire Software Solutions was acquired to offer software that would allow us to manage our organization data with all the best features like generating reports and I-card with Customizable templates.

SOLUTION

How did you select this vendor and what were the deciding factors?

On Google, I identified a number of companies that I felt would be able to help us with this project. We wanted to start a collaboration with a company that was young, energetic, and hungry to succeed in their careers. I also wanted a company that had worked on projects of a similar scale before.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The software automatically updates our company's clients with predefined and custom messages and templates, supports one-to-one communication and all types of attachments (img, docs, or pdf), student management module, sends alerts and notifications, and using auto-generates reports with accurate results.

How many people from the vendor's team worked with you, and what were their positions?

Their team consists of a sales manager, a project manager, technical architects, two designers, and a few testers. Our projects had three to four full-time developers working on them.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As a result of the project, we have saved a significant amount of time. It has significantly sped up our operations by reducing our workflow from 20 to about five phases. The platform's design is one of the most frequently mentioned comments we receive from our staff. It's quite easy to use.

Describe their project management style, including communication tools and timeliness.

We have the friendliest employees. They're incredibly communicative and resourceful. They'd come back with a solution after we'd approached them with a concept but no idea how to put it into action. As many cross-team dependencies as possible were eliminated by the project manager. He was quite proactive, and I felt confident in his abilities.

What did you find most impressive or unique about this company?

Their own unique powers are pretty impressive. We've always had strong and competent developers on our team. We're impressed with their ability to keep and hire good people.

Are there any areas for improvement or something they could have done differently?

No. There are indeed opportunities to strengthen, but they are largely contingent on the circumstances at the time.

BACKGROUND

Please describe your company and your position there.

I am working as an Administrator at Vedant International School which is located in Dindoli, Surat. The year of establishment is 1990.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We believe its very inevitable for any educational institution and management to upgrade from the traditional and orthodox administration model to more compact, sophisticated and easily accessible manageable platform, and we hired Sapphire Software Solutions to develop that platform for us.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sapphire Software Solutions had a strong reputation and were located in close geographic proximity. We figured this would allow for better communication and ultimately less hiccups in the process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The software was intended to be an effective two-way interaction between colleges teaching staff and the parents.

It must include student- parent login so that parents can actively track down their child activities and can receive and send notifications frequently to the college regarding any query or information with respect to their children’s academic progress.

Teachers and parents can track student and child attendance online respectively and also, they can monitor their performance manifold. It provides an online availability accessibility of exam schedule and exam results for parents.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 5 members of the team Sapphire:

• a senior software engineer
• two junior developers
• a frontend designer
• a business development manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This project’s success is measured by how carefully they listen to what we’re working on which is something that Sapphire is tremendously good at. They have been good at understanding what we want and recognizing how far off we are from that, especially during the early stages, which was hugely critical. Talking about the development process. we haven’t drifted too far from the calendar, either, which is phenomenal.

Describe their project management style, including communication tools and timeliness.

They have been very solid when it comes to project management methods. The documentation prepared by the team with detailed scope of work was very much helpful for our understanding. We’re also impressed with their methodology and how organized they are.

What did you find most impressive or unique about this company?

Sapphire's ability to listen to their clients and have that development ear during meetings is impressive. It is not an easy project, but they have done a great job meeting our requirements.

Are there any areas for improvement or something they could have done differently?

Based on my personal experience, there’s nothing that I would say Sapphire Software Solutions needs to change.

BACKGROUND

Please describe your company and your position there.

I am working with the “Bank Note Paper Mill Pvt Ltd” with designation Assistant Manger (IT). I am responsible for digital transformation, Information System & security. This company is a joint venture between Security Printing & Minting Corporation of India Limited (SPMCIL - a wholly owned Public Sector Undertaking of the Government of India under the Ministry of Finance) and Bharatiya Reserve Bank Note Mudran Private Limited (BRBNMPL - a wholly owned subsidiary of the Reserve Bank of India (RBI) in Mysuru, Karnataka.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

In the age of digitization, our company was looking to transform OHC operation from manual to digital platform. We wanted to implement a software which is easy to adopt to our existing business processes and also could customize our requirements w.r.t all kind of compliance reports.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were comparing several products, since we needed the suitable product, and then a Sapphire's business development manager approached us with this project. We set up a meeting with Sapphire to learn more about how they produce software for Occupational Health Centers. We had several meetings with marketing managers as well as engineers. We chose this one after carefully considering all aspects of the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This project contains more than everything which our firm needs, it contains all types of compliance forms (ISO, State regulatory body), Daily OPDs management, Periodic or pre-employment health examination, HR data management. As we have seen there is everything which is related to health management. Stock management, safety management, appointment booking for OPDs, and examination are all included in this project.

How many people from the vendor's team worked with you, and what were their positions?

As far as I recall, At first, manager from the Business Department was present, followed by one business analyst. Developers and Support/Testing engineers were present at every sessions after gathering requirements.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I can see that the HR department has become much more efficient as a result of this project, and the OHC department, which used to maintain data on paper, has begun to manage data more efficiently as well. Overall, this project benefited us and made us become more digital, efficient, and audit-ready.

Describe their project management style, including communication tools and timeliness.

As I told above, we followed the proper SDLC method to develop the software. Our IT team worked with Sapphire team throughout the development. Each time we held meeting online for requirement gathering and changes. After development there was one physical visit from Sapphire as well. One Technical Support engineer visited our firm for training purposes.

What did you find most impressive or unique about this company?

I personally consider the Sapphire team to be a highly enthusiastic group that is always willing to help us and generate additional reports or project flows within a reasonable time-frame. Both the Support and Development teams are quite efficient.

Are there any areas for improvement or something they could have done differently?

Any software may always be improved, but the most important aspect is that the Sapphire constantly improving the software as and when needed.

BACKGROUND

Please describe your company and your position there.

My position in GFL is “Assistant General Manager (IT)”. Gujarat Fluorochemicals Limited (GFL) is an Indian chemical company with a fluorine chemistry background dating back over 30 years. GFL specializes in fluoropolymers, fluoro specialties, refrigerants, and chemicals, meeting the modern world's material requirements.

Through product innovation and client relationships in a variety of end-use areas, we use our fluorine-based product expertise. We are continually challenging ourselves to discover solutions to some of the most demanding applications in mobility, telecommunications, healthcare, and architecture.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Our company used to handle everything by manual paperwork for OHC and Medical examinations. So our team wanted to have everything digitalized. We needed a perfect software that could manage our health data properly and the Sapphire team had assured us about the same, hence we decide to choose their project.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our IT head and the team analyzed every flow in the project at first and asked the Sapphire team to develop software as per our requirements. Then our team had constant follow-ups and meetings to analyze the project. After providing them with all the requirements and the software flow, we were confident enough that this software shall serve our purpose.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project is based on the health management of the company’s employees. We can also have all the reports which need for audit / compliance purposes. It contains first-aid inspection, ambulance inspection, Medical examination management, and a lot of many things. OPDs which we do on daily basis can be digitized. We went for the project step by step involving the business head from Sapphire.

How many people from the vendor's team worked with you, and what were their positions?

There were 5 to 6 Engineers involved and among them, there was 1 marketing manager, 2 support and testing engineers, and 2 developers. All the engineers performed the assigned tasks accordingly.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The outcome of this project was, that everything became very easy to manage in the software such as doctors started managing the health data of employees very smoothly. HR department’s job became easy to manage the employee's personal data. Overall data management became very easy for us.

Describe their project management style, including communication tools and timeliness.

Our team also has an IT department that was constantly involved with the Sapphire technical team. Sapphire support team was involved with our doctors for the workflow in the company. Whenever our staff needed any support, it was provided by the sapphire team. Sapphire team was always there to assist our staff on the issues/requirements faced by them, and they made sure to resolve them quickly.

What did you find most impressive or unique about this company?

The most impressive about Sapphire was they were very energetic and knowledgeable. They took any requirement as a new thing to learn and perfectly developed it on a given timeline. Their software support is available all the time, even on week offs.

Are there any areas for improvement or something they could have done differently?

There are constantly providing fresh upgrades in the software, we are satisfied for the time being. Based on the new compliances, the team should release new upgrades of the software.

BACKGROUND

Please describe your company and your position there.

It was becoming increasingly difficult to keep the data on paper, so I proposed to my administrator team and the school's principal that we create a few must-have modules that would reduce our workload and allow us to focus on other things. My name is Mikin, and I work in administration. I'm in charge of this software.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

They were hired for their expertise in designing software for the educational sector.

SOLUTION

How did you select this vendor and what were the deciding factors?

You are aware that they are well-known. I performed some research on Google for what I needed and utilized certain keywords to find Sapphire choices. And when I contacted them, they answered, and the most influencing factor was that they persuaded me since they understand what I want and how quickly I want the work completed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Student Management Software has made the procedure easier; the data is saved and structured on cloud-based servers, and it can be accessed, edited, and updated as needed. The data is also safe. We can now have a digital record of student information, which helps us cut down on paperwork. All of this in a user-friendly interface that our administrative team can grasp. The Sapphire team is putting all of this together in phases.

How many people from the vendor's team worked with you, and what were their positions?

Because I wanted to get to know everyone involved in my project, I asked them to give me a quick call to introduce the complete team, and the main point of contact was their lead developer. And, of course, if I have any concerns, the support crew will contact me.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We tried many different ways to shorten things manually, but none of them worked, so now, if you look at our environment, you'll notice that we're assisting parents in getting a discount on campus, particularly for online payments. As their ability to work has risen, my crew is now offering me greater appreciation every day.

Describe their project management style, including communication tools and timeliness.

We're always in touch to discuss fixes and industry standards. The crew responds quickly to difficulties and provides upfront estimates as well as the final cost, which works well for us. We primarily connect via email, but we also talk on the phone.

What did you find most impressive or unique about this company?

Their crew is dependable and productive, in addition to their fair price structure and technical understanding. They have a high level of integrity when it comes to the project.

Are there any areas for improvement or something they could have done differently?

No, they've been fantastic.