Redefine Web

BACKGROUND

Please describe your company and position.

I am the Founder of Peace, Hope & Harmony, Inc.

Describe what your company does in a single sentence.

We provide counseling and wellness support services for the people and families we serve.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redefine Web to accomplish?

• Create a more professional and supportive website
• Improve the user experience
• Strengthen calls to action
• Increase online visibility through SEO

SOLUTION

How did you find Redefine Web?

Online Search

Why did you select Redefine Web over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Redefine Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redefine Web handled our website redesign, web development, and SEO efforts. The scope of work focused on creating a more professional, supportive, and user-friendly website for our counseling and wellness services while also improving our online visibility. Their team revised and reorganized our service pages to make our offerings clearer, strengthened our calls to action so visitors could more easily reach out for help, and improved the overall design and functionality of the site. In addition, they implemented local SEO strategies tailored to counseling, wellness, and clinic-related searches to help more people find us online. The key deliverables included updated website design and development, clearer site structure and messaging, enhanced service pages, stronger inquiry pathways, and SEO improvements aimed at increasing visibility and attracting more qualified inquiries.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new site led to a noticeable increase in inquiries, improved user engagement, and better local search visibility. Visitors were able to navigate the site more easily, and we saw stronger interest in our counseling and support services after launch. Overall, the combination of improved usability and SEO helped generate more qualified leads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was steady and thoughtful. They met deadlines and were attentive to our feedback.

What was your primary form of communication with Redefine Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were easy to work with and kept the process approachable. We always felt that the founder was personally involved with his clients, which is pretty rare for marketing agencies.

Are there any areas for improvement or something Redefine Web could have done differently?

I do not have any major suggestions. The experience was positive.

BACKGROUND

Please describe your company and position.

I am the Founder of Adhesion Freedom

Describe what your company does in a single sentence.

I’m Laura Chrast, the Founder of Adhesion Freedom. I lead a specialized health and wellness practice that focuses on Adhesion Release Therapy and helps clients reduce pain, improve mobility, and restore function.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redefine Web to accomplish?

• Build a WordPress Website
• Provide SEO
• Healthcare marketing service

SOLUTION

How did you find Redefine Web?

Referral

Why did you select Redefine Web over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Redefine Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redefine Web handled the full website strategy, design, and development process for Adhesion Freedom. They started by learning about my practice, target audience, and the educational challenges that come with explaining Adhesion Release Therapy. From there, they created a site structure that made the service easier to understand and easier to navigate. Their team designed and developed key pages, including the homepage, service pages, about page, FAQ content, and contact page. They also improved the booking journey, organized the messaging, optimized the site for mobile users, and built a strong on-page SEO foundation. Their deliverables included a custom website, conversion-focused page layouts, SEO-friendly content structure, and a polished online presence that reflects the quality of my therapy practice.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website improved the quality of our inbound leads and helped more prospective clients understand our work before reaching out. I saw stronger engagement on the main service pages, an increase in consultation inquiries, and more confidence from visitors who found us online. The site also gave Adhesion Freedom a much stronger foundation for SEO and local visibility for people searching for pain relief, mobility therapy, and Adhesion Release Therapy services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project well from start to finish. They communicated clearly, kept the timeline organized, and delivered items on time. They listened closely to my feedback, responded quickly to questions, and adjusted details when I needed changes. I always felt that they understood my goals and kept the project moving forward.

What was your primary form of communication with Redefine Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Redefine Web stood out because they didn’t just build a good-looking website — they helped me communicate a highly specialized therapy service in a way that felt clear, professional, and trustworthy. They understood both branding and SEO, and they translated a complex hands-on treatment into a website that speaks directly to people looking for pain relief and better mobility.

Are there any areas for improvement or something Redefine Web could have done differently?

I had a very positive experience overall. They delivered a strong website and gave my business a much better digital foundation.

BACKGROUND

Please describe your company and position.

I am the Owner of a fitness company 

Describe what your company does in a single sentence.

We provide sports performance and fitness training for athletes and adults looking to improve strength and conditioning.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redefine Web to accomplish?

• Improve our visibility in search results
• Manage Google Ads to reach more potential clients
• Generate more evaluations, inquiries, and training signups
• Clarify the messaging around our programs and services
• Make it easier for visitors to take action on the website
• Create a more professional website for our business

SOLUTION

How did you find Redefine Web?

• Online Search
• Referral

Why did you select Redefine Web over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Redefine Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redefine Web handled our website improvements, local SEO, and Google Ads management. The work included improving service pages, creating stronger calls to action, and building a better path for people to request evaluations or sign up for training.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The site is more professional, and we have seen more inquiries, evaluations, and training signups.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were organized, met deadlines, and responded quickly when we needed updates.

What was your primary form of communication with Redefine Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to keep everything aligned across the website and ads stood out.

Are there any areas for improvement or something Redefine Web could have done differently?

Had a very positive experience overall. I'd recommend them.

BACKGROUND

Please describe your company and position.

I am the Founder of Wakefield Custom Dental

Describe what your company does in a single sentence.

We provide dental care and treatment for patients seeking both routine and more advanced services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redefine Web to accomplish?

• We wanted a stronger website
• Better search presence
• Support from paid ads to increase patient appointments.

SOLUTION

How did you find Redefine Web?

Online Search

Why did you select Redefine Web over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Redefine Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted a complete digital presence upgrade for Wakefield Custom Dental, covering website design and development, local SEO optimization, and ongoing Google Ads management to improve patient acquisition. Key deliverables included a fully redesigned and modernized website optimized for user experience and conversions, improved local search visibility through targeted SEO strategies for dental services, and structured Google Ads campaigns designed to attract high-intent local patients. In addition, the project ensured consistent tracking, performance monitoring, and ongoing refinements across all channels to maximize appointment bookings and overall marketing efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have seen stronger visibility, more patient calls, and a better flow of appointment inquiries through the site and ads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was extremely reliable throughout the project. They stayed on schedule and were responsive to our feedback. 

What was your primary form of communication with Redefine Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They combined design, search, and paid ads in a way that felt very coordinated. Overall, they were extremely patient and always provided valuable insights to help my practice grow.

Are there any areas for improvement or something Redefine Web could have done differently?

No major changes come to mind. We were happy with the outcome.

BACKGROUND

Please describe your company and position.

I am the Owner of a fitness company 

Describe what your company does in a single sentence.

A performance, recovery, and longevity studio built for people who want to move better, feel stronger, and stay active in the life they love.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redefine Web to accomplish?

• Website Design
• Website Development
• Search Engine Optimization

SOLUTION

How did you find Redefine Web?

Online Search

Why did you select Redefine Web over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Redefine Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Redefine Web to create and improve our WordPress website. Our main goal was to have a site that looked professional, was easy to navigate, reflected our brand well, and made it easier for potential customers to learn about our services and get in touch with us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website gave us a much more professional online presence and better reflects the quality of our business. It’s cleaner, easier to navigate, and more aligned with what we wanted people to experience when they found us online. Overall, we were very happy with the final product and how smoothly the process went.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We chose Redefine Web because they were easy to communicate with, understood what we were looking for, and gave us confidence that they could deliver the right solution. They took the time to understand our business and built a website that felt tailored to our needs rather than generic.

Their work included planning the site structure, designing the pages, building the website in WordPress, organizing content in a user-friendly way, and making sure the site performed well across devices.

The final result was a polished website that gave us a much more professional online presence. We were very happy with the quality of the work and the overall process.

From a project management standpoint, they were responsive, organized, and easy to work with. Communication was clear throughout the project, and they kept everything moving on schedule.

What impressed me most was their combination of technical skill and customer service. They listened well, communicated clearly, and delivered a website that met our needs.

Overall, we had a great experience with Redefine Web and would recommend them.

What was your primary form of communication with Redefine Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was how easy they were to work with. They combined technical know-how with a practical understanding of what a business owner actually needs from a website. They listened well, communicated clearly, and delivered something that felt tailored instead of generic.

Are there any areas for improvement or something Redefine Web could have done differently?

We had a very positive experience overall and were happy with the outcome. I don’t have any major suggestions for improvement.

BACKGROUND

Please describe your company and position.

I am the Owner of Vibrant Living in Grace

Describe what your company does in a single sentence.

We provide wellness coaching and holistic support for individuals looking to improve their overall well being.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redefine Web to accomplish?

• Create a WordPress website
• Provide ongoing SEO Service
• Better visibility

SOLUTION

How did you find Redefine Web?

Online Search

Why did you select Redefine Web over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Redefine Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They completed small business web design, web development, and local SEO. Deliverables included updated pages, clearer messaging, and a better contact flow.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The site now reflects the business much better, and inquiries from people looking for support have been more steady.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time, were responsive, and made the process easy to follow.

What was your primary form of communication with Redefine Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to keep things clear and manageable was what stood out most. Given I'm a senior citizen with not a lot of technical expertise, the founder of the agency was extremely patient in understanding my requirements.

Are there any areas for improvement or something Redefine Web could have done differently?

I was happy with how the project was handled.

BACKGROUND

Please describe your company and position.

I am the V.P. and Wellness Officer of Atlanta Ketamine Clinic

Describe what your company does in a single sentence.

We provide ketamine therapy and mental health care for patients looking for another treatment option.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redefine Web to accomplish?

• Build a more professional, high-performing website
• Improve search visibility and rankings
• Create a clear and simple appointment request process

SOLUTION

How did you find Redefine Web?

Online Search

Why did you select Redefine Web over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Redefine Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The deliverables included a HIPAA-compliant medical website redesign supported by secure, custom healthcare web development. This covered optimized treatment and service pages designed for patient clarity, along with full mobile responsiveness across devices. The project also included local SEO setup to improve clinic visibility and map rankings, on-page SEO enhancements such as metadata, headings, and internal linking, and technical SEO improvements for speed, indexing, and overall performance. In addition, a streamlined appointment request system was implemented to create a clear and effective patient conversion path.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They did a great job with our healthcare website. Their team handled the design, development, and SEO with a clear focus on HIPAA-conscious practices. They redesigned the site, improved service pages with clear, patient-friendly content, made it easier to use on mobile, and built a smart local SEO plan for our clinic.

We saw better results across the board within months of launch. Patient engagement increased, appointment requests went up, and we received more click-to-call leads. Our site also performed better in organic search and local listings, which helped us reach more patients. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were organized, stayed on schedule, and responded quickly whenever we had input or questions.

What was your primary form of communication with Redefine Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They balanced strong design with a clear understanding of how patients search for care, compare providers, and make decisions. The founder of the agency took a very hands-on approach throughout the project, and we spoke with him regularly, which made communication easy and the process feel personal. His involvement gave us confidence that the work stayed aligned with our goals while improving both the look of the website and the overall patient journey.

Are there any areas for improvement or something Redefine Web could have done differently?

It was a smooth and positive experience.