OPTISOFT BUSINESS SOLUTIONS is an IT solution-providing company founded in the year 2016 that specializes in offering a range of services including
Software development
Website development
Web application development
Mobile app development
Cloud computing
Digital marketing.
Our team of experienced professionals is dedicated to delivering customized IT solutions that meet the unique needs of our clients.
At our company, we prioritize client satisfaction and are committed to providing exceptional customer service. We work closely with our clients to understand their business goals and objectives, and to develop innovative solutions that help them achieve success. Our expertise in the latest technologies allows us to deliver high-quality, cost-effective solutions that drive business growth and improve operational efficiency.
We have a proven track record of delivering successful IT solutions for businesses across a range of industries, including healthcare, finance, education, real estate, and e-commerce. Our commitment to staying at the forefront of emerging technologies enables us to provide cutting-edge solutions that help our clients stay ahead of the competition.
Overall, our IT solutions providing company is dedicated to delivering top-quality services that help businesses achieve their goals and maximize their potential.
$10,000+
< $25 / hr
10 - 49
Jaipur, India
Founded 2016
1 Locations
Jaipur , India
Total Reviews
7
Average Referral Rating
4.4
/5
Most Common Project Size
$10,000 to $49,000
$XX,XXX – $XXX,XXX
Focus
No data have been added yet...
Highly Rated Similar Providers
OPTISOFT BUSINESS SOLUTIONS PVT. LTD. Review Insights
Overall Review Rating
4.4
Quality
4.4
Schedule
4.4
Cost
4.4
Willing to Refer
4.4
Top Mentions
Review Highlights
Creative Solutions and Technical Understanding
The company's ability to understand specific business requirements and offer creative, innovative solutions was frequently highlighted as impressive by clients.
Commendable Project Management Skills
Several reviews commended the company's project management skills, highlighting their ability to deliver milestones on time, maintain open communication, and respond promptly to client needs.
Unprofessional and Unqualified Team Members
One review highlighted significant issues with the professionalism and qualifications of the team members, leading to unsatisfactory project outcomes and a lack of responsiveness from the project manager.
Expertise in Mobile App Development
Reviews highlight OPTISOFT BUSINESS SOLUTIONS PVT. LTD.’s proficiency in developing custom mobile apps tailored to specific business needs. Clients from diverse industries like travel and healthcare appreciated the personalized solutions and innovative features.
Positive Feedback on E-commerce Solutions
OPTISOFT BUSINESS SOLUTIONS PVT. LTD. received praise for developing comprehensive and user-friendly e-commerce websites that led to increased traffic and sales, with clients noting their technical expertise and attention to detail.
Successful Cloud Transition Projects
Clients praised OPTISOFT BUSINESS SOLUTIONS PVT. LTD. for successfully transitioning business processes to the cloud, noting significant improvements in operations and the team's technical expertise and responsiveness.
Mobile App, Website & Admin Panel for Health-Checking Firm
Mobile App Development
$10,000 to $49,999
Jan. - Apr. 2023
1.0
Quality
0.5
Schedule
0.5
Cost
0.5
Willing to Refer
0.5
“I have nothing good to say about them.”
Jan 26, 2024
Co-Founder, Medichecks
Helen Marsden
Wellness & Fitness
Nottingham, England
51-200 Employees
Online Review
Verified
A health-checking company hired OPTISOFT BUSINESS SOLUTIONS PVT. LTD. to develop mobile apps. The team also built a website and an admin panel for the client.
OPTISOFT BUSINESS SOLUTIONS PVT. LTD. delivered an unsatisfactory product, which the client declined to accept. The website and the admin panel were also not finished. The team failed to communicate effectively with the client, which experienced delays and income loss due to the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-founder of Medichecks
Describe what your company does in a single sentence.
We provide a rapid, simple, and cost-effective method to learn more about your health.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire OPTISOFT BUSINESS SOLUTIONS PVT. LTD. to accomplish?
We were searching for a company that might help us with the creation of mobile apps.
SOLUTION
How did you find OPTISOFT BUSINESS SOLUTIONS PVT. LTD.?
Online Search
Why did you select OPTISOFT BUSINESS SOLUTIONS PVT. LTD. over others?
Pricing fit our budget
How many teammates from OPTISOFT BUSINESS SOLUTIONS PVT. LTD. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
After hearing about our needs and goals, OPTISOFT BUSINESS SOLUTIONS PVT. decided to develop the mobile applications for our sector. They also decided to create a website and admin panel.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We have declined to accept their work because of its unsatisfactory quality. After a few months, we started having problems, and I met with their project manager multiple times. The project manager ignored my concerns in spite of that, and by February he had stopped talking to me altogether.
We ended up signing a new contract in April after talking with the VP, and development got underway, but the admin panel and mobile apps are still unfinished. Their team members lack professionalism and qualifications in general.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They don't have any project management experience. When we contacted the CEO, he didn't appear to be aware of the situation. Furthermore, they declined to return our money or provide us with the work they had completed so we could take the project to another company to be completed.
Our company has experienced delays and income loss as a result of this, and we are currently seeking legal guidance on how to proceed. All in all, they are unresponsive and failed to complete the task at hand in the allotted time.
What was your primary form of communication with OPTISOFT BUSINESS SOLUTIONS PVT. LTD.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I have nothing good to say about them.
Are there any areas for improvement or something OPTISOFT BUSINESS SOLUTIONS PVT. LTD. could have done differently?
In order to guarantee that customers are happy, the CEO needs to be informed about what is going on within the organization and capable of handling management tasks more effectively.
RATINGS
1.0
Quality
0.5
Service & Deliverables
Schedule
0.5
On time / deadlines
Cost
0.5
Value / within estimates
Willing to Refer
0.5
NPS
Mobile App Development for Travel Publishing Company
Mobile App Development
$10,000 to $49,999
Apr. - Oct. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They offered creative solutions and innovative features that set our app apart from competitors."
Jul 30, 2023
Founder & EIC, TravelPulse Canada
Anonymous
Publishing
Canada
51-200 Employees
Online Review
Verified
OPTISOFT BUSINESS SOLUTIONS PVT. LTD. developed a mobile app for a travel publishing company. The team implemented booking functionalities, design the UI/UX, and performed testing services on the platform.
OPTISOFT BUSINESS SOLUTIONS PVT. LTD. was able to help the client increase customer engagement, conversion, and bookings by 30%. The team was highly responsive, and internal stakeholders were particularly impressed with the vendor's creative solutions and technical understanding.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder & Editor in Chief at TravelPulse Canada of a publishing company
Describe what your company does in a single sentence.
TravelPulse.com has been the go-to travel news source for travel agents, suppliers and travelers.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire OPTISOFT BUSINESS SOLUTIONS PVT. LTD. to accomplish?
We hired OPTISOFT BUSINESS SOLUTIONS PVT. LTD to develop a user-friendly and feature-rich mobile app for our travel company, TravelPulse. The primary objective was to enhance our customers' experience, streamline booking processes, and provide real-time travel information and updates.
SOLUTION
How did you find OPTISOFT BUSINESS SOLUTIONS PVT. LTD.?
Referral
Clutch Site
Why did you select OPTISOFT BUSINESS SOLUTIONS PVT. LTD. over others?
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from OPTISOFT BUSINESS SOLUTIONS PVT. LTD. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work for the project encompassed a comprehensive mobile app development process, which included designing an intuitive and visually appealing user interface, implementing seamless booking functionalities for flights, hotels, and travel packages, integrating real-time travel information like flight status, weather updates, and local events, incorporating secure payment gateways for smooth transactions, and conducting extensive app testing to ensure high performance, security, and compatibility across various devices and platforms.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project's outcomes were outstanding and demonstrated significant progress and success. After the app's launch, we noticed a substantial increase in customer engagement and a rise in bookings. The user-friendly interface and efficient booking process contributed to a 30% boost in conversions within the first quarter.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
OPTISOFT BUSINESS SOLUTIONS PVT. LTD's project management was commendable. They diligently adhered to the agreed-upon timeline and delivered all milestones on schedule. Their response to our needs was prompt, and they accommodated changes and feedback efficiently without compromising the app's quality.
What was your primary form of communication with OPTISOFT BUSINESS SOLUTIONS PVT. LTD.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What impressed us the most was OPTISOFT BUSINESS SOLUTIONS PVT. LTD's commitment to understanding our specific business requirements and tailoring the mobile app accordingly. They offered creative solutions and innovative features that set our app apart from competitors.
Are there any areas for improvement or something OPTISOFT BUSINESS SOLUTIONS PVT. LTD. could have done differently?
Frankly, there are no major areas for improvement that come to mind. However, continuous updates and enhancements to the app's features and performance would be appreciated in the long run to keep TravelPulse at the forefront of the travel industry.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cloud Migration for Commercial Kitchen Supplier
Cloud Consulting & SI
$10,000 to $49,999
Dec. 2022 - July 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were satisfied with the services provided by OPTISOFT BUSINESS SOLUTIONS PVT. LTD."
Jul 21, 2023
IT Manager, Bent Brandt A/S
Jakob Andersen
Retail
Arhus, Denmark
51-200 Employees
Online Review
Verified
A commercial kitchen supplier hired OPTISOFT BUSINESS SOLUTIONS PVT. LTD. to migrate their data and internal systems to the cloud. The team also provided support throughout the migration process.
To the client's delight, the migration was a success — they faced no major issues during the entire process. OPTISOFT BUSINESS SOLUTIONS PVT. LTD. impressed with their technical expertise and ability to create tailored solutions that matched the client's requirements. The team was also professional.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the IT Manager of Bent Brandt A/S
Describe what your company does in a single sentence.
BENT BRANDT is Denmark's leading supplier for commercial kitchens. High quality, beautiful and functional design is, and has always been, the focal point for all our products as well as our level of service
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire OPTISOFT BUSINESS SOLUTIONS PVT. LTD. to accomplish?
We were looking to transition our business processes to the cloud in order to take advantage of the increased scalability, flexibility, and efficiency that cloud computing offers. We hired OPTISOFT BUSINESS SOLUTIONS PVT. LTD to help us achieve this goal.
SOLUTION
How did you find OPTISOFT BUSINESS SOLUTIONS PVT. LTD.?
Clutch Site
Why did you select OPTISOFT BUSINESS SOLUTIONS PVT. LTD. over others?
Pricing fit our budget
How many teammates from OPTISOFT BUSINESS SOLUTIONS PVT. LTD. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
OPTISOFT BUSINESS SOLUTIONS PVT. LTD developed a comprehensive plan for transitioning our business processes to the cloud.They implemented a phased approach that allowed us to migrate our data and systems gradually, while minimizing disruption to our operations. They also provided training and support to our staff throughout the process.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project was a success, and we were able to transition our business processes to the cloud without any major issues. The results were very impressive, and we have seen significant improvements in our business operations.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We found the OPTISOFT BUSINESS SOLUTIONS PVT. LTD team to be very professional and responsive throughout the project. They were always available to answer our questions and help us troubleshoot any issues that arose.
What was your primary form of communication with OPTISOFT BUSINESS SOLUTIONS PVT. LTD.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were especially impressed with their technical expertise and their ability to customize the solution to meet our specific needs.
Are there any areas for improvement or something OPTISOFT BUSINESS SOLUTIONS PVT. LTD. could have done differently?
We were satisfied with the services provided by OPTISOFT BUSINESS SOLUTIONS PVT. LTD.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Dev & UI/UX Design for Wholesale & Retail Company
E-Commerce Development
$10,000 to $49,999
Feb. - June 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team delivered the project beautifully."
Jul 1, 2023
HR Manager, Wholesale & Retail Company
Doreen Pizura
Retail
Braintree, Massachusetts
11-50 Employees
Online Review
Verified
OPTISOFT BUSINESS SOLUTIONS PVT. LTD. developed an e-commerce website for a wholesale and retail company. The team designed the UI, set up a payment gateway, and implemented an inventory management system.
Thanks to OPTISOFT BUSINESS SOLUTIONS PVT. LTD., the client witnessed a notable boost in website traffic and online sales and received positive acclaim from end users. The service provider's open communication, expertise, meticulousness, proactive approach, and after-sale support were commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the HR Manager of a Wholesale & Retail Company
Describe what your company does in a single sentence.
We are a new internet candy retailer
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire OPTISOFT BUSINESS SOLUTIONS PVT. LTD. to accomplish?
We hired OPTISOFT BUSINESS SOLUTIONS PVT. LTD. to develop a comprehensive E-commerce website for our Wholesale & Retail Company. Our main goal was to create a user-friendly and visually appealing platform that would facilitate seamless online shopping experiences for our customers.
SOLUTION
How did you find OPTISOFT BUSINESS SOLUTIONS PVT. LTD.?
Online Search
Google
Why did you select OPTISOFT BUSINESS SOLUTIONS PVT. LTD. over others?
Pricing fit our budget
Good value for cost
How many teammates from OPTISOFT BUSINESS SOLUTIONS PVT. LTD. were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
OPTISOFT BUSINESS SOLUTIONS PVT. LTD. delivered an outstanding scope of work that surpassed our expectations. They developed a fully customized E-commerce website tailored to the specific needs of our candy business.
The project involved designing an intuitive and attractive user interface, integrating a wide range of products with multiple variations, setting up a secure payment gateway, implementing a sophisticated inventory management system, and creating an easy-to-use shopping cart and checkout process. They also provided a responsive design, ensuring that the website functioned seamlessly across various devices.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project delivered remarkable results that demonstrated significant progress and success. After the E-commerce website went live, we experienced a substantial increase in website traffic and online sales. Our customers provided positive feedback, highlighting the website's ease of use, attractive design, and efficient checkout process.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team promptly addressed our needs and concerns, maintaining open lines of communication at all times. Even during the testing phase, they were highly responsive and attentive to fixing any issues that arose. Their proactive approach to project management helped us feel confident that our project was in good hands.
What was your primary form of communication with OPTISOFT BUSINESS SOLUTIONS PVT. LTD.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their technical expertise and attention to detail were exceptional, leading to a flawless and seamless website launch. Moreover, their after-sales support and willingness to assist with any post-launch queries were commendable.
Are there any areas for improvement or something OPTISOFT BUSINESS SOLUTIONS PVT. LTD. could have done differently?
None. The team delivered the project beautifully.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I recommend you work with them. Feel the comfort in their professionalism.
Web Dev for Car Sharing Company
Web Development
$10,000 to $49,999
Sep. - Dec. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their commitment to providing exceptional customer service and their professionalism were remarkable."
Jul 1, 2023
Lead DevOps, Getaround
Anonymous
Automotive
San Francisco, California
201-500 Employees
Online Review
Verified
OPTISOFT BUSINESS SOLUTIONS PVT. LTD. developed a website for a car-sharing company. The team implemented a secure online booking system, integrated payment gateways, and optimized the site for search engines.
OPTISOFT BUSINESS SOLUTIONS PVT. LTD.'s efforts resulted in positive outcomes, meeting expectations. The client lauded their excellent project management, communication, and customer service skills. The team collaborated efficiently via virtual meetings and email updates.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Lead DevOps of an automotive company
Describe what your company does in a single sentence.
car sharing company
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire OPTISOFT BUSINESS SOLUTIONS PVT. LTD. to accomplish?
We hired OPTISOFT BUSINESS SOLUTIONS PVT. LTD. with the specific goals of enhancing our online presence and developing a robust web platform for our carsharing company. We wanted to provide a seamless user experience and attract more customers to our service.
SOLUTION
How did you find OPTISOFT BUSINESS SOLUTIONS PVT. LTD.?
Referral
Other
Why did you select OPTISOFT BUSINESS SOLUTIONS PVT. LTD. over others?
Pricing fit our budget
Great culture fit
Referred to me
Company values aligned
How many teammates from OPTISOFT BUSINESS SOLUTIONS PVT. LTD. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
he scope of work undertaken by OPTISOFT BUSINESS SOLUTIONS PVT. LTD. was extensive and comprehensive. They developed a highly functional and visually appealing website that showcased our carsharing services, enabling users to easily navigate and access relevant information. Additionally, they implemented a secure online booking system, integrated payment gateways, and optimized the website for search engines to improve our online visibility.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
he project delivered by OPTISOFT BUSINESS SOLUTIONS PVT. LTD. yielded significant measurable outcomes.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
OPTISOFT BUSINESS SOLUTIONS PVT. LTD. demonstrated excellent project management throughout the engagement. They consistently delivered items on time, ensuring that deadlines were met without compromising the quality of their work.
What was your primary form of communication with OPTISOFT BUSINESS SOLUTIONS PVT. LTD.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their commitment to providing exceptional customer service and their professionalism were remarkable.
Are there any areas for improvement or something OPTISOFT BUSINESS SOLUTIONS PVT. LTD. could have done differently?
we are extremely satisfied with the web development services provided by OPTISOFT BUSINESS SOLUTIONS PVT. LTD. Their expertise, professionalism, and dedication resulted in a successful project, which significantly contributed to the growth and success of our carsharing company.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Will recommend to business looking for a good fit for their budgect
UI/UX Design & Mobile App Development for Medical Company
Mobile App Development
$50,000 to $199,999
Sep. 2022 - Apr. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They demonstrated exceptional technical expertise in integrating our medical devices with the app."
Jul 5, 2023
Senior Manager, Medical Company
Anonymous
Healthcare
Irvine, California
1,001-5,000 Employees
Online Review
OPTISOFT BUSINESS SOLUTIONS PVT. LTD. developed a mobile application for a medical company. The team designed the app's UI/UX, integrated medical devices through Bluetooth, and implemented security measures.
OPTISOFT BUSINESS SOLUTIONS PVT. LTD. delivered a functional application that helped improve efficiency in commercial medical device operations. The app also increased accuracy in monitoring patient data. The team's attention to detail was impressive — they delivered work on time and met milestones.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Senior Manager of a medical company
Describe what your company does in a single sentence.
We are a commercial-stage medical device company focused on developing products to treat and transform the lives of patients suffering from venous diseases.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire OPTISOFT BUSINESS SOLUTIONS PVT. LTD. to accomplish?
We engaged OPTISOFT BUSINESS SOLUTIONS PVT. LTD. to develop a custom mobile application for our commercial medical device company. Our primary goal was to create a user-friendly and secure app that would enable healthcare professionals to remotely monitor and manage patient data. We aimed to enhance the functionality of our medical devices by integrating them with the app, allowing real-time data tracking and analysis.
Additionally, we sought to streamline communication between healthcare providers and patients, facilitating seamless data exchange and ensuring efficient patient care.
SOLUTION
How did you find OPTISOFT BUSINESS SOLUTIONS PVT. LTD.?
Referral
Why did you select OPTISOFT BUSINESS SOLUTIONS PVT. LTD. over others?
Good value for cost
Referred to me
How many teammates from OPTISOFT BUSINESS SOLUTIONS PVT. LTD. were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They developed a feature-rich mobile application that revolutionized our commercial medical device capabilities. The project involved designing an intuitive user interface, integrating our medical devices with the app through Bluetooth connectivity, implementing robust data encryption and security measures, and creating a comprehensive dashboard for healthcare professionals to monitor patient data.
The app also included features such as real-time alerts, remote patient data access, and seamless communication channels.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project delivered measurable outcomes that demonstrated significant progress and success. With the mobile app developed by OPTISOFT BUSINESS SOLUTIONS PVT. LTD., we witnessed improved efficiency in our commercial medical device operations.
Healthcare professionals reported increased convenience and accuracy in monitoring patient data, leading to enhanced patient care and timely interventions. The app's real-time alerts and remote access capabilities significantly reduced response times and improved overall patient outcomes.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They exhibited exemplary project management throughout the development process. They consistently delivered items on time, adhering to the agreed-upon milestones and deadlines. Their team was responsive, actively addressing our needs and concerns promptly.
What was your primary form of communication with OPTISOFT BUSINESS SOLUTIONS PVT. LTD.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They demonstrated exceptional technical expertise in integrating our medical devices with the app, ensuring seamless connectivity and accurate data transmission. Their attention to detail, coupled with their commitment to security and privacy, showcased their dedication to delivering a reliable and trustworthy solution.
Are there any areas for improvement or something OPTISOFT BUSINESS SOLUTIONS PVT. LTD. could have done differently?
They exceeded our expectations
RATINGS
5.0
"We highly recommend OPTISOFT BUSINESS SOLUTIONS PVT. LTD. for their exceptional app development services."
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Development for Hospitality & Leisure Company
Mobile App Development
$50,000 to $199,999
Jan. - June 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
''They were knowledgeable about the latest mobile technologies.''
Jul 5, 2023
Department Manager, Hospitality & Leisure Co
Anonymous
Hospitality & leisure
Macungie, Pennsylvania
201-500 Employees
Online Review
OPTISOFT BUSINESS SOLUTIONS PVT. LTD. developed a mobile app for a hospitality and leisure company. The app allows users to book rooms, make reservations at restaurants, and access other hotel amenities.
Optisoft's app increased bookings by 15% and improved guest satisfaction by 20%. They were responsive to the client's needs and made sure to incorporate feedback into the app. The client was most impressed by the experience of the team's developers.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am a department Manager of a hospitality & leisure company
Describe what your company does in a single sentence.
We are Hospitality Resort that offer premium hospitality infrastructure to guests.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire OPTISOFT BUSINESS SOLUTIONS PVT. LTD. to accomplish?
We hired Optisoft to develop a mobile app for our hotel chain. The app would allow guests to book rooms, make reservations at restaurants, and access other hotel amenities.
SOLUTION
How did you find OPTISOFT BUSINESS SOLUTIONS PVT. LTD.?
Referral
Why did you select OPTISOFT BUSINESS SOLUTIONS PVT. LTD. over others?
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from OPTISOFT BUSINESS SOLUTIONS PVT. LTD. were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work for the project included: Designing and developing the app for both iOS and Android devices. Integrating the app with our hotel's booking system and restaurant reservations system. Developing a user-friendly interface that was easy for guests to use. Gathering data about guest preferences and usage patterns.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The app was a success. It increased bookings by 15% and improved guest satisfaction by 20%.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Optisoft delivered the app on time and within budget. They were responsive to our needs and made sure to incorporate our feedback into the app.
What was your primary form of communication with OPTISOFT BUSINESS SOLUTIONS PVT. LTD.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were most impressed by Optisoft's team of experienced developers. They were knowledgeable about the latest mobile technologies and were able to develop an app that was both functional and visually appealing.
Are there any areas for improvement or something OPTISOFT BUSINESS SOLUTIONS PVT. LTD. could have done differently?
None
RATINGS
5.0
"They exceeded our expectations and delivered a high-quality app that has helped to improve our business."
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