OneEach Technologies

BACKGROUND

Please describe your company and your position there.

We are a United Way that raises funds for our community. I am the Assistant Director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OneEach Technologies?

To do our website and to help with applications inside the website.

What were your goals for this project?

To get our annual pledge card online for individuals working from home during this pandemic.

SOLUTION

How did you select OneEach Technologies?

We chose them because other colleagues of ours in New Mexico use One Each for their websites.

Describe the project in detail.

To create and publish an online pledge card for our United Way website for the community to use from wherever they may be.

What was the team composition?

Just one, Jordan Huseman.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was a success and is getting used daily by individuals.

How effective was the workflow between your team and theirs?

It was smooth and flawless.

What did you find most impressive about this company?

The knowledge and expertise Jordan had for any and all of our questions.

Are there any areas for improvement?

There's always room for improvement but Jordan seems to be at the top of her game.

BACKGROUND

Please describe your company and your position there.

United Way of Kitsap County is a community/collective impact organization working to break the cycle of inter-generational poverty. My title is Director or Resource Development & VolunteerKitsap. As a smaller United Way with a staff of 4, my role includes: fundraising, donor engagement, marketing (print-social media-email), outreach & awareness, special events management, keeping website updated...

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OneEach Technologies?

To develop a new website that would be easier to update.

What were your goals for this project?

To have a new website, easy to view and update.

SOLUTION

How did you select this vendor?

My Executive Director met with them at a conference where they were a vendor. They had several conversations and were recommended by other United Ways.

Describe the project in detail.

Create a new website. Make it easy for a non-tech person to update.

What was the team composition?

Not sure what you are asking here.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

New website was created, they were very responsive to tweaks needed. My point person, Allyson, is very responsive and patient with me and understands my non-tech language. She is always helpful when I can't figure out how to update/format something.

How effective was the workflow between your team and theirs?

They delivered work in a very timely fashion.

What did you find most impressive about this company?

That they made adjustments to have dedicated account management/customer service point of contact so that we can have a relationship & better understanding of how we each "speak" so that any issues needing resolved are done some in a timely manner.

Are there any areas for improvement?

They are continuously working on improving opportunities to communicate. They also have mini-trainings.