NWM Canada

BACKGROUND

Introduce your business and what you do there.

 I’m an accountant at Les Portes et Fenêtres Charland, a family-owned construction company specializing in the sale and installation of residential windows and doors. We serve Montreal and Laval with over 25 years of experience and two showroom locations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NWM Canada?

 We needed help with website development and online marketing.

SOLUTION

What was the scope of their involvement?

 NWM Canada has recreated our website and developed an online marketing campaign. The team also manages and creates social media posts, implements SEO strategies, and manages our Google Business page.

What is the team composition?

 We work with three teammates from NWM Canada.

How did you come to work with NWM Canada?

 Someone referred NWM Canada to me. I chose them because of their exceptional customer service; they’re always available to resolve our issues and are super responsive.

What is the status of this engagement?

 We started working together in September 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

 NWM Canada’s work is effective. Every month, we receive a detailed report showing measurable increases in our Facebook and Instagram following and views, along with more traffic on our website thanks to their SEO work. We’ve noticed a significant difference in the first 3–4 months of our engagement.

How did NWM Canada perform from a project management standpoint?

 NWM Canada always delivers on time. We communicate via phone and email.

What did you find most impressive about them?

 I really love the ease and efficiency with which NWM Canada does everything.

Are there any areas they could improve?

 I don’t think there’s anything they can improve on.

BACKGROUND

Please describe your company and position.

I am the general director of La Table ronde de Saint-Léonard

Describe what your company does in a single sentence.

We are a non-profit organization working in food safety.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NWM Canada to accomplish?

• Fully understand our Mission and context

SOLUTION

How did you find NWM Canada?

Referral

Why did you select NWM Canada over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from NWM Canada were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Logo Design Website Design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The visibility of our organization is measured by the number of customers who come to the restaurant after visiting our site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was efficient, items delivered on time and our needs were fully addressed.

What was your primary form of communication with NWM Canada?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most was the professionalism that emanated from the company and the way in which its values ​​are translated into concrete practices. The manager perfectly embodies this culture of excellence by combining rigor, integrity and human sense.

Are there any areas for improvement or something NWM Canada could have done differently?

No, we are very proud of the work.