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Your dedicated sales & support team

Nexus-Tel runs dedicated outbound sales, appointment-setting and customer-support teams for US and European companies from Lahore. 50+ agents, named team leads, weekly QA scoring and daily reporting. Clients in insurance, real estate, solar, roofing and SaaS; Top Rated Plus on Upwork with a 100% Job Success Score across 376 engagements and $700K+ earned. Engagements begin with a paid pilot and an agreed definition of a qualified lead.

  • Min project size
    $5,000+
  • Hourly rate
    < $25 / hr
  • Employees
    50 - 249
  • Year founded
    Founded 2022

Overview by:

Reviewer avatar
Muhammad Salman Ishtiaq

Industries
Financial services
20%
Real estate
20%
Business services
15%
Energy & natural resources
15%
Hospitality & leisure
15%
Information technology
15%
Clients
Small Business (<$10M)
65%
Midmarket ($10M - $1B)
30%
Enterprise (>$1B)
5%

Pricing Snapshot

Min. project size $5,000+
Avg. hourly rate < $25 /hr
Rating for cost 5 /5

Most Common Project Size

Confidential based on 1 review
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Overall Review Rating

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  • Quality

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  • Schedule

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  • Cost

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  • Willing to Refer

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See all 1 Reviews

Nexus-Tel Reviews

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Sales Outsourcing Services for Telecommunications Company

  • Sales Outsourcing
  • B2C Telemarketing & telesales Inbound appointment scheduling
  • Confidential
  • July 2025 - May 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their communication was impressive."

Sep 22, 2026
Marketing Director, JMGK
Chelsey
  • Telecommunications
  • Springfield, Missouri
  • 51-200 Employees
  • Online Review

Nexus-Tel provided sales outsourcing services for a telecommunications company. The team was responsible for generating cold calling leads and scheduling appointments for the client.

Showing 1-1 of 1 Reviews

Our Story

Given how the other fields have counted, that's almost certainly 500 characters. Here's one at about 480: Nexus-Tel was founded in Lahore in 2021 by Muhammad Salman Ishtiaq, who started on the phones as a CSR and grew a two-agent operation into a 50-plus floor serving US and European clients. We believe outsourcing only works when the client can see everything: named agents who don't rotate, weekly QA scores, daily reporting and honest numbers. And we believe great calls come from agents who 

Meet the Team

Muhammad Salman Ishtiaq

Muhammad Salman IshtiaqCEI

Founder & CEO of Nexus-Tel. Started as a CSR, ran a 60-agent floor at Call Center, then built Nexus-Tel from two agents to 50+ serving US and European clients. MPhil in English Literature. Believes good calls come from well-treated agents.

What Sets Us Apart

You can see everything.

Named agents who don't rotate, weekly QA scores on real calls, daily reporting, and a client-facing view of the numbers. Our clients never have to ask how it's going.

We own the outcome, not the hours.

Every engagement starts with a written definition of a qualified lead, appointment, or resolved ticket, and we measure ourselves against it. Nine of one insurance client's ten top-performing agents company-wide came from our floor.

Agents who stay and grow

Our founder started as a CSR. We train, recognise and promote from within, so the team on your account is experienced, motivated and still there next year.

Contact Nexus-Tel

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