Next Big Technology

BACKGROUND

Please describe your company and your position there.

E-commerce Manager and Digital Marketer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Next Big Technology?

E-commerce development, fixing bugs and sorting out website issues.

What were your goals for this project?

To get a well-working E-commerce platform.

SOLUTION

How did you select this vendor?

Mutual Client.

Describe the project and the services they provided in detail.

Web development, Ecomm Development Payment processing Custom features.

What was the team composition?

5 people

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Great work. We are fully satisfied and highly recommended their team.

How was project management arranged and how effective was it?

Great!

What did you find most impressive about this company?

Problem-solving attitude.

Are there any areas for improvement?

Time

BACKGROUND

Please describe your company and your position there.

I am the owner of Mindsight Venture. The company works in Construction Consulting and IT Domain. We have about 10 clients to 20 clients, and team size is about 30 people.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Next Big Technology?

We wanted to develop an ERP/ Data Analytics platform for our clients based on predictive analytics/ Pattern Matching. That took over an existing running software solution in PHP. The project means, we need to install a new system, without hurting the current operations.

What were your goals for this project?

The goals of the project were to deploy and develop new software package over the old one, ensuring no operation problems to the existing clients. Also, we need to ensure the new software to be tested religiously, so there won't be any problem during the implementation stage. Remember, we were deploying the software over existing running software.

SOLUTION

How did you select this vendor?

We needed a strong technical team; who can understand the old software database architects and navigation; And also the current requirement based on analytics and BI we needed. NBT not only helped us to feel comfortable; but also ensure hassle-free implementation; and ensure us no downtime when the new software would be implemented over old.

Describe the project in detail.

Once the project started; we created the database schema of the old running software; Developed the requirement of database schema of new. Also, The team helped us to discover ways to implement our BI and Analytics through various add ons and frameworks in PHP. The team also educated us what problems we may face during implementing new software over old. There thorough risk analysis and the solution helped us taking the project forward.

What was the team composition?

The team consists of a Project Manager, 3 developers, and one app developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The new software was given to us within 3 months, and deployed within 2 months. All the risk were covered; and we were ensured a team of 5 developers working for 2 weeks; for any errors which may arise during deployment.

How effective was the workflow between your team and theirs?

The Project manager and team we were working were comfortable, and more importantly kept us and our client on comfort while deploying the new solution over the old. Minor hassle/errors were quickly resolved; and for major the timeline were given ; which they adhered to.

What did you find most impressive about this company?

Comfort with the PHP environment and able to diffuse the pressure situation. We were impressed by their positive attitude and solution orientation during rapid changes (after agreeing on the scope of work). They charged us a nominal fee over the extra work they did. that was good and helped us kept our work under budget.

Are there any areas for improvement?

Speed and Quality of work were important, and we were supplied. So no areas to improve.

BACKGROUND

Please describe your company and your position there.

I’m an IT consultant and am collaborating with an apparel and home décor manufacturer based in India since 2002.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Next Big Technology?

We hired them to build an e-commerce portal and to design and develop an Android and iPhone app.

What were your goals for this project?

We wanted to promote the company’s products online since we’re only operating at the local market level at the moment. We also wanted to reach into the international market by being online and giving our products global exposure.

SOLUTION

How did you select this vendor?

We found them online and were impressed during our meetings together.

Describe the project and the services they provided in detail.

Next Big Technology’s services include web and app design and development as well as SEO and a few other things.

What was the team composition?

They’ve assigned two designers and three developers to our project. We’re in touch with Anand, one of their developers, who handles all communication with us.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’re still waiting to go live with our deliverables but are hoping for the best.

How was project management arranged and how effective was it?

Project management has been good overall. Anand handles all our concerns and questions quickly, and we’re happy with the team assigned to us. Communication is wonderful, and they always give their suggestions whenever we need them to.

What did you find most impressive about this company?

Next Big Technology has skilled people that listen carefully and do their best to provide perfect results.

Are there any areas for improvement?

We haven’t found any issues yet.

BACKGROUND

Please describe your company and your position there.

Our company focuses on large-scale e-commerce backend services, media, security, networking and hardware.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Next Big Technology?

We engaged Next Big Technology to build a CMS platform and develop e-commerce functionality.

What were your goals for this project?

Our engagement centered on updating all our e-commerce systems, including the payment gateways, designs, plug-ins, and security.

SOLUTION

How did you select this vendor?

They were recommended to us by another agency.

Describe the project and the services they provided in detail.

The team updated our systems by adding all the latest security features and payment integrations. They redesigned everything from scratch to make our platform look more appealing.

What was the team composition?

They assigned network engineers and designers to take care of different tasks for us.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Next Big Technology maintains quality no matter how challenging the work we need. I experienced this firsthand when I recently had the chance to engage them to develop my website. 

The team’s creativity and expertise in PHP, CMS, e-commerce, and many other web platforms ensured quality results. I had a very nice experience working with them.

How was project management arranged and how effective was it?

Next Big Technology has outstanding project management skills. Compared to other vendors and service providers, they were much better.

What did you find most impressive about this company?

I was most impressed by the quality of work they produced. Their flexibility always made it feasible to finish tasks on deadline.

Are there any areas for improvement?

I think they already have a very strong team.

BACKGROUND

Please describe your company and your position there.

I am the director of Passive Lead Consultancy Services, a digital marketing company that fulfills SEO, SEM, and SMM needs, especially for engineering companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Next Big Technology?

We hired Next Big Technology to develop our website.

What were your goals for this project?

We wanted to have a more legitimate website presence so that we could reach more customers.

SOLUTION

How did you select this vendor?

We learned of Next Big Technology through a referral from another company.

Describe the project and the services they provided in detail.

Next Big Technology developed our website quickly and within our budget.

What was the team composition?

We worked with three people from Next Big Technology.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They delivered our website on time. It has helped our business having a site that is so modern.

How was project management arranged and how effective was it?

We worked very well together.

What did you find most impressive about this company?

Next Big Technology is affordable and willing to support our website even after it has been delivered.

Are there any areas for improvement?

Their team should continue to provide recommendations for new functions.

UPDATED REVIEW

This review was updated by the client on May 5, 2020. The original star ratings were: Overall - 4.5, Quality - 4, Schedule - 4, Cost - 5, NPS - 4.5. New content is below:

BACKGROUND

Please describe your company and your position there.

www.passivelead.com is an Mechanical Design Engineering Services and Marketing services company.I am Operations Manager.

OPPORTUNITY/CHALLENGE

For what projects/services did your company hire Next Big Technology?

Training portals for Oil & Gas Common Platform for Manufacturing companies

What were your goals for this project?

Best Solutions in terms of technology and cost.

SOLUTION

How did you select this vendor?

Received best options/services and the budget is as per expectations.

Describe the project and the services they provided in detail.

Portal with user friendly features. Day to Day progress updations.

What was the team composition?

3

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Cost and quality met as discussed

How was project management arranged and how effective was it?

Received day to day progress in a document with completed and pending activities details.

What did you find most impressive about this company?

Cost, Time and Quality

Are there any areas for improvement?

There will be always a room for improvement for any company. Hence for this company too. May be they can have support system in their website as well.

BACKGROUND

Please describe your company and your position there.

I’m the founder & director of a coach training organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Next Big Technology?

We needed help to build a WordPress site using X Theme from the ground up.

What were your goals for this project?

We wanted to better showcase our training courses, community, and services.

SOLUTION

How did you select this vendor?

We’d worked with them in the past on another project.

Describe the project in detail.

Next Big Technology first created a visual look for the website based on the customer's ideas and current branding. A number of ideas were submitted. They worked with us until a final concept was selected. They then constructed each page on the site based on wireframes. Finally, they completed all the remaining details such as contact forms, integration with autoresponders, plugins, and security.

What was the team composition?

We worked with Amit (Developer, Next Big Technology).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website met our customer's specifications and demands in all areas.

How effective was the workflow between your team and theirs?

Communication was fairly good, especially given the language barrier. The project progressed at a good pace because Next Big Technology was responsive to ideas, open to making changes, and able to follow directions.

What did you find most impressive about this company?

Their team was both highly customer-service oriented and very knowledgeable about WordPress.

Are there any areas for improvement?

The project didn't meet our initial time frame because their estimate of time needed was too low. The delay could have been avoided by making sure they fully understood the scope of the project in advance.

BACKGROUND

Please describe your company and your position there.

I’m a partner at an e-commerce site for grocery items. We sell all kinds of grocery items and we provide door-to-door service. We provide customers items directly from wholesalers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Next Big Technology?

We needed them to develop our website and Android app.

What were your goals for this project?

We wanted a smooth, functional, and fast mobile app that would attract users in our local market.

SOLUTION

How did you select this vendor?

Some of my friends referred me.

Describe the project in detail.

They built e-commerce web and mobile portals for grocery stores.

What was the team composition?

We were assigned one designer, one app developer, and one web and backend developer. They were all overseen by a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They were very helpful throughout the process. They listened carefully and came up with the right solution. We were very pleased with the quality of work and speedy results.

How effective was the workflow between your team and theirs?

Everything went smoothly and we didn't face any larger issues, just small things here and there. They were sorted out after discussion. Amit (Director, Next Big Technology) was helpful throughout.

What did you find most impressive about this company?

Their communication, speedy response, and quality of work all stood out. But what I found most impressive was their availability and willingness to help. We asked for many changes which were outside the initial scope, but they were always keen to help and did everything we asked.

Are there any areas for improvement?

There were some small errors at first, which they fixed after we pointed them out.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of a stealth mode startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Next Big Technology?

We needed development of an interactive website.

What were your goals for this project?

We wanted to establish an initial presence in the market we're planning to tap into.

SOLUTION

How did you select this vendor?

We’ve had a relationship with them for many years.

Describe the project and the services they provided in detail.

They designed, developed, configured, and launched a new backend business management solution. They started with a discovery workshop, which helped us reach a mutual understanding of the business challenges and goals.

Once we approved the workflows, wireframes, and mockups, the actual production began with two-week sprints. They prepared functional versions that were ready for user testing and feedback every two weeks. Their developers made improvements each cycle.

What was the team composition?

The project team had about five people, but certain individuals would come and go depending on the skills needed.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They developed our solution and they continue to provide assistance.

How was project management arranged and how effective was it?

Their management has been very impressive.

What did you find most impressive about this company?

They’ve offered direct access to both project managers and the team behind them at any time.

Are there any areas for improvement?

There is very little they could improve upon. Clients should document as much as possible before brainstorming.

BACKGROUND

Introduce your business and what you do there.

I’m the director of an agency that works as a design team for companies, doing graphic design, web design, web applications, and a whole range of things.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Next Big Technology?

With the range of projects that we have, we can’t specialize in all jobs. We were looking for a partner to take on some of the work.

SOLUTION

What was the scope of their involvement?

They worked on a client’s web application, based in WordPress, with custom PHP, HTML, and JavaScript coding. It took about six months to develop—I gave them the requirements, which we discussed to give them an idea of the designs we wanted. I worked with their engineers on an almost daily basis.

The app matches makeup artists with clients. Users register on the app and enter the categories they’re interested in, their geographical locations, and price ranges. A client can search the makeup artists, and the matching will begin.

What is the team composition?

I believe they assigned two senior engineers and various junior engineers. I had a primary point of contact.

How did you come to work with Next Big Technology?

I found them on Elance (now Upwork) 2–3 years ago.

How much have you invested with them?

In 2018, I spent up to $10,000 with them.

What is the status of this engagement?

We started working with them three years ago, around 2016, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I assign them any project that I can’t take on myself because I’m too busy. Because of that, the collaboration has allowed me to take on additional work.

The functionality and reliability of their deliverables are good, but those depend on the engineer I’m working with, some of whom require close supervision. Some of their members are really capable.

How did Next Big Technology perform from a project management standpoint?

They performed well. It’s easy to get in touch with their team, and we speak daily during more complex projects. We’ve used Slack and Trello for that.

What did you find most impressive about them?

I appreciate their communication. They respond to me really well, and we work well together as a team.

Are there any areas they could improve?

It all depends on the level of engineer that I’m assigned. Some can be fantastic, while others don’t perform at as high a standard.

Do you have any advice for future clients of theirs?

Make sure the requirements are clear. I’ve worked with clients whose conditions were ambiguous, which extends the development time.

BACKGROUND

Please describe your company and your position there.

I’m the marketing director for ArtDesign, a furniture company based in Israel.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Next Big Technology?

We engaged Next Big Technology to help us launch a new company website.

What were your goals for this project?

We wanted to release a new website that implements best practices and showcases our 5,000 products.

SOLUTION

How did you select this vendor?

We were familiar with Next Big Technology, but this project was our first business engagement together. I selected their team because they showed a clear and thorough understanding of the project and tasks in our interview.

Describe the project and the services they provided in detail.

Next Big Technology wrote custom PHP and CSS code to help us finish the website. They also ran some MySQL commands to ensure that the site was ready to launch.

What was the team composition?

I worked with a single developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The website launched a few weeks ago; we already see a lift in our revenue.

How was project management arranged and how effective was it?

The project ran smoothly from start to finish. Next Big Technology addressed any issues quickly and communicated well using Skype.

What did you find most impressive about this company?

Next Big Technology demonstrated a deep level of knowledge and a penchant for quick problem-solving. 

Are there any areas for improvement?

No, I’m very happy with their work.