Neo Vision

BACKGROUND

Introduce your business and what you do there.

During this project, I was the sales manager for Forbes Romania, which is a franchise of Fobes International. I was in charge of editing the Forbes Romania and Forbes Life magazines as well as the annual top Fortune 500 publication.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neo Vision?

We had an outdated custom WordPress website. It was built way back when the company launched in 2016, so we feared that some of its outdated and phased-out plug-ins would lead to a fatal crash. We needed a new website built with some custom features but we didn’t have any technical expertise in-house, so we hired Neo Vision.

SOLUTION

What was the scope of their involvement?

While Neo Vision was building a new WordPress website from scratch, they were doing a bit of maintenance on our existing site because it was crashing a lot. That was during the first month of our collaboration. Their team then contacted our hosting provider to update our plan and migrated all of the content from the old site to the new one.

The migration left us with plenty of spaces for custom ads, so their team created a feature where ads and article links change as the user scrolls further down. Apart from the new plug-ins that they built, we carried over some designs and features from the old website such as the infinite scroll option. Neo Vision also put a new structure in place to help editors map posted articles. 

The ads initially made the website load very slowly, but they were able to rectify that right away. Neo Vision also worked with another agency that did the keyword research. At the end of that collaboration, they were provided with a whole document of tasks to implement.

What is the team composition?

We’ve worked with 3–4 people from their team. Our main contact is the CEO, with whom we discuss all administrative details and main project goals. Their CTO is also involved with customer service-related matters.

How did you come to work with Neo Vision?

In our latest edition of 30 under 30, one of the people involved had partnered with Neo Vision on a specific platform. This person recommended the agency to us. At that point, I had also done a project with someone from Neo Vision, so I had an idea of how they worked. We saw that Neo Vision had experience with other news websites similar to ours, so we decided to meet with them to further discuss the details of the project. 

How much have you invested with them?

We spent about €10,000–€15,000 (approximately $11,000–$17,000 USD) for the website.

What is the status of this engagement?

We started working together around April–May 2021, and their team is still providing monthly support and maintenance services. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since launching the new website, our page views have grown month-over-month. Neo Vision’s implementation has received really good feedback from our editors and from our SEO service provider. Each time they tested the new site, the results were good, and we now rank well for four different keywords.

Despite issues and delays, the overall outcome has been excellent. Our new website has a better loading speed than the last one, and articles on the homepage automatically update on their own. Uploading new media has also become easier thanks to our WordPress edition being up to date. We used to have huge problems when it came to image and article-sharing, but thanks to Neo Vision’s development work and customized features, we barely experience these issues now.

How did Neo Vision perform from a project management standpoint?

Neo Vision collaborated well with our SEO provider to tackle the huge amount of work. Most of the delays were due to some issues on our end; they created schedules and met all deadlines, but we had difficulty getting on the same page internally. 

Despite that, though, they upheld really good communications. When something didn’t work right or needed more attention, they informed us immediately. Whenever we asked for changes or new features, they tried to see what they could do.

I don’t know what internal project management tools they used, but we communicated over email and spoke via phone calls or WhatsApp for more time-sensitive matters.

What did you find most impressive about them?

I was really astonished by how they put us first even though I pushed their buttons and wasn’t an easy client. I didn’t have any technical background, but the team helped me through the process. They were very kind, did their job well, and never made me feel like I was asking stupid questions. It was very collaborative in that they understood my goals, translated our needs into a technical brief, and discussed more efficient ways of doing things with us to help us make a decision.

Are there any areas they could improve?

Transparently speaking, they should charge more or say no sometimes. There were a lot of late nights and instances when we both worked over hours, but they really didn’t have to do that. Also, I feel like if they had sent us the staging version of the website to test it while it was under development, it maybe would’ve saved some time.

Do you have any advice for potential customers?

Use all of their knowledge and experience. The knew more about what could be done than I did as the client, so make sure to have collaborative conversations and a transparent, friendly approach. They are sure to make the best out of your project.

BACKGROUND

Please describe your company and your position there.

During that period of time I was working for Forbes Romania as Sales Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Neo Vision, and what were your goals?

Our website was so old, and so outdated that was extremely vulnerable to online attacks... and even just a plugin update was enough to turn it off for a couple of hours/days. Moreover, the advertisers were not attracted by our mobile view, decreasing numbers of visitors and outdated design and advertising functionalities.

SOLUTION

How did you select this vendor and what were the deciding factors?

When searching for a potential supplier, they had great recommandations coming from our partners and community. An after the first discussion we found out that they have strong experience working for companies from our industry.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The key deliverables: 

• brand new UX/UI based on Forbes guidelines
• specific advertising spaces and functionalities
• user friendly frameworks for our editors on Wordpress
• special templates with specific designs, buttons, diplay modes depending on the content and editor's goals

How many people from the vendor's team worked with you, and what were their positions?

I do not know how many unseen heroes are behind the scenes, for us the CEO was the main point of contact, and depending on the situation a senior developer and the CTO showed up.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the site we received a great number of positive feedbacks coming from our community ( readers and partners), and in terms of traffic we saw a clear growth rate.

Describe their project management style, including communication tools and timeliness.

The communication was really effective. We used email for setting the schedules and main goas and Whatsapp/ Google Meet to get everyone on the same page for smaller tasks and details.

What did you find most impressive or unique about this company?

The feeling of being comrades fighting for the same objectives coming from a supplier was definitely unique. It was nevers about an extra feauture that was not initially took into consideration, working after hours or the need of renegociating the whole deal.It was always about the final successful result.

Are there any areas for improvement or something they could have done differently?

They can make a lot more noise about their work and achievements within the market.

BACKGROUND

Please describe your company and your position there.

We are a creative agency focused on branding, UX/UI and online identity. We build and grow local and international brands in industries such as art & culture, IT, HR, fashion, ecommerce or NGOs. I'm the CEO of the agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Neo Vision, and what were your goals?

Neo Vision is our partner when it comes to web development. After we develop a brand, we get work on its online presence and there is where Neo Vision comes in. We trusted them with showcase websites, ecommerce, landing pages and also custom platforms. Our goal is to deliver a complete product to our clients and we couldn't do it without this partnership.

SOLUTION

How did you select Neo Vision and what were the deciding factors?

We met Neo Vision at a tech fair while we were looking for dev partners and we liked their energy and passion. We checked their portfolio, we had several technical meetings and discovered that we offer complementary services. We chose the because of their know how, but also because we share the same values and we have similar internal culture.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We work with Neo Vision on showcase websites (mostly WordPress), ecommerce and custom development (PHP). We do the project analysis and estimate together, then we involve them in the UX/UI project for advice. When the design is ready, we have a meeting for debriefing, Q&A and project scheduling. We communicate during the development process on Slack and make sure we have the best possible option at the end.

How many people from the vendor's team worked with you, and what were their positions?

We work with the management team and with 3 of their developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We always receive ready to launch, responsive websites. Our expectations are high (pixel perfect), but they manage to do great work. Our clients are also satisfied with the results, their websites are usually standing out in their sector.

Describe their project management style, including communication tools and timelines.

We have Slack channels for each project and we talk directly with the project manager and the developer in charge. Our designers have a good communication with the development team and they work together to find the best solution for great projects. We do Skype calls for meetings and share content on Google Drive.

What did you find most impressive or unique about this company?

We appreciate their flexibility, as a team of designers, we know we are not an easy client. We like their input on the UX/UI projects. We can't do a great design without their technical mind involved.

Are there any areas for improvement or something they could have done differently?

We both have to work on scheduling, but it's getting better and better.

BACKGROUND

Please describe your company and your position there.

I am the administrator of Curentul, a Romanian national newspaper.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Neo Vision?

Neo Vision developed our website in 2017 and has been maintaining it since. They have been supporting with troubleshooting and solving any technical issues.

What were your goals for this project?

Between 2000 and 2017, Curentul website had three different versions. During this period we have tried to transform the old archive into the newer version and we failed. In 2017 Neo Vision managed to do it successfully.

SOLUTION

How did you select Neo Vision?

Neo Vison were recommended by someone working in the banking sector.

Describe the project in detail.

Neo Vision permanently maintain CURENTUL website. Our articles have tens of thousands of readers on a daily basis.

What was the team composition?

We were assigned a project manager and one developer for maintenance, implementing tasks and solving bugs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After the first year when our new website was launched we saw a 42,77% increase in pageviews with 33,13% more new readers comparing to the previous year. In the second year the increase was 20,76% for pageviews and 13,26% for new readers and in the third year we had 59,97% more pageviews and 40,32% more new readers.

How effective was the workflow between your team and theirs?

We are very pleased with the team's promptitude. They are very easy to reach all the time.

What did you find most impressive about this company?

Team members are prompt, creative and intelligent. Solve technical problems with a lot of imagination.

Are there any areas for improvement?

Honestly, no. They should keep up the good work.

BACKGROUND

Please describe your company and your position there.

I am the Business Development Manager for an international security company operating at global level.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Neo Vision, and what were your goals?

We've worked by now on several projects, mostly consisting of web development and IT consultancy. An interesting project was the one from which our website Global Travel Monitor emerged.

Our goal was to have the world map with all the countries having assigned a certain risk level and the appropriate recommendations for each. Moreover, once the crisis emerged in the first period of 2020, we adapted our map by adding the current situation updates. NVTech managed to capture these goals.

SOLUTION

How did you select Neo Vision and what were the deciding factors?

I previously worked with them on other projects for another entity and they were recommended by a former colleague that was happy about their work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Building a global risk map that gathers both the security risk level as well as the travel and movement restrictions that emerged during the COVID19 crisis. An interactive global map with two different layers of information and a search option for each country.

How many people from the vendor's team worked with you, and what were their positions?

I kept the communication with Teo, Co-founder and CLO.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are happy with the solution provided both because of the easy way of keeping the control and updates on the map that is subject to fast-changes and because of the overall experience with the team.

Describe their project management style, including communication tools and timelines.

I like to write a lot and this comes handy when operating on global premises as I can constantly update my team via e-mail and have them answer in the proper time zone. In the project, we worked both via email and phone, when particular details were to be shared and cleared.

What did you find most impressive or unique about this company?

We like the team and how we manage to communicate while performing on our common projects.

Are there any areas for improvement or something they could have done differently?

Promote themselves better as they are quite humble in their approach.

BACKGROUND

Please describe your company and your position there.

CD Advertising Consultancy is since 2014, a Project Management Company for Advertising and Marketing Programs on the Romanian Market. It is a Consultancy and Project Management Company mainly for the Construction Business and a few important Cultural Events. Myself, Calin Diaconu am the Project Manager and Owner of this entity.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Neo Vision?

Starting back in 2018, Neo Vision is my first option for different jobs and tasks related to WEB Development and Technological upgrades. They have strategic skills (Client Service - Mr Teo Bara) as well as programming and technical skills (CTO - Mr Andrei Manea).

What were your goals for this project?

Safety first - the user generated data base of the main Romanian Forum dedicated to the construction business, needed an upgrade and we decided to relocate on a new server & a new version (mobile responsive). Timing and fast reaction were also key-success factors.

SOLUTION

How did you select this vendor?

They pro-actively contact us and offered their services.

Describe the project and the services they provided in detail.

Following tasks and services were provided

1. the reconfiguration of a new, upgraded server (hosting machine)
2. detailed explanation of the necessary steps (Client Service)
3. Technical SEO activities
4. Google Analytics upgrades for a better reporting
5. redifining goals and events in Google Tag Manager

What was the team composition?

I interacted mainly with Teo Bara - a Client Service that uderstands online marketing strategy.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Basically we had a double digit growth in terms of traffic which contributed to the consolidation of our market position in the niche of Home & Deco publishing sector.

How was project management arranged and how effective was it?

Excel - Gant Charts

What did you find most impressive about this company?

The whole team is young, fresh, alive and pro-active.

Are there any areas for improvement?

I did not verified their English skills (no need to this, since we understand each other in Romanian) ... but this you will find out for yourselves!

BACKGROUND

Please describe your company and your position there.

It's a newly founded company, in Romania, we are focusing on online elearning websites, offering quality content for medstudents, future medstudent and future residents. We are planning to extend on other educational branches. I am the CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Neo Vision?

After we had a design for our first project, Mingo Academy, we needed to start the web developement, front end and back end, and this is when we found Neo Vision.

What were your goals for this project?

The goals were to create a fresh, innovative, and retro platform, to make studying fun and competitive, and to offer quality content from medical professionals.

SOLUTION

How did you select this vendor?

They were recommended to us by our graphic designer's team. I knew right from he start they were the only vendor to go to. When they saw the project they knew exactly what to do, and how to do it, and everything went really smooth. The prices were really afforadble also.

Describe the project and the services they provided in detail.

They basically did everything, from developing to configuring and launching the platform. There were about 300 hours of developement, they planned each step really well, the communication went great and they were done just in time. They also allowed extra free hours for bug fixing on the release date and we had recieved of help from them ever since.

What was the team composition?

The whole team had about 8 people, including me, the graphic designers and the guys from Neo Vision. I think their team consists of 4 developers, they were all available to us during almost every hour of the day and night. The communication was as expected, they were quick and prompt and every bug or problem related to developement was fixed almost instant.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We actually started our business with this project, we wanted to deliver a great and fun platform for the medical community in Romania, to help improve the education level and help the future doctors and the future medstudents. We launched it at a great time, and we currently have around 3000 users activly using the platform.

How was project management arranged and how effective was it?

Project management was really great. I could see it since the beggining. They had a plan for everything, they had a timeline for every aspect of the project, it was really effective, there were no delays and we had everything on time.

What did you find most impressive about this company?

The most impressive I think is how they can communicate with the buyer. They were all available throughout the day and night, i had direct contact with them, we had instant replies, and they had a solution right away for every problem. Most of the bugs were fixed in the same hour that i reported them.

Are there any areas for improvement?

I honestly dont have any remarks for them. Everything went really great and i dont know where they should improve. I'd rate my experience with them 10/10.

BACKGROUND

Introduce your business and what you do there.

My name is Eduard Burghelia. I’m the CEO of Confidas, an online platform that provides credit reports to companies. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neo Vision Technologies?

We were looking for software development services.

SOLUTION

What was the scope of their involvement?

Neo Vision Technologies built the platform and website. They did everything in the project; UX, processes, architecture, data mining, and scraping. The team provided wireframes and documented the codes. Additionally, they created another webpage that helps our users find new customers.

What is the team composition?

At the beginning of the project, there were 4-5 people working with us. However we have since scaled down, and there are currently 2-3 people on the team.

How did you come to work with Neo Vision Technologies?

I met them about 3 years ago and knew nothing about technology at that time. They were able to clearly explain what needed to be done for the project in a professional manner, so we decided to work with them

How much have you invested with them?

We have invested between $70,000- $100,000.

What is the status of this engagement?

We began the project in November 2017, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Neo Vision Technologies met our expectations.

How did Neo Vision Technologies perform from a project management standpoint?

They have delivered results on time, except for some cases where I was at fault. In the first year, we had some communication issues, but they have since been resolved.

What did you find most impressive about them?

Neo Vision Technologies cares about the business and their customers. We can see it in how they pay attention to how we do things. The team gives great feedback and delivers what they promise.

Are there any areas they could improve?

No, everything has been great.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of IC-Direct Gmbh

Describe what your company does in a single sentence.

Distribuitor for electronic components 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neo Vision to accomplish?

• Custom Multi-Page Websites
• Custom Software & AI Integration
• Design & Development

SOLUTION

How did you find Neo Vision?

Online Search

Why did you select Neo Vision over others?

• Great culture fit
• Good value for cost

How many teammates from Neo Vision were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Product Design & Development 

Business Software & Automation

Custom Multi-Page Website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Very good Feedback from our Customer

News Customer 

Good Revenue

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They cover very good our dead times plus another requirement issue what coming durring our process from external site . Just cover  our back more than 6 months and make us to feel safe .

What was your primary form of communication with Neo Vision?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are available all the time doesn't matter if is early morning or late evening and also in the weekend . 100% professional and great people that educate us what is really going in Online.

Are there any areas for improvement or something Neo Vision could have done differently?

We are more than satisfied and are already planning the next project.

BACKGROUND

Please describe your company and position.

I am the Public Relations Specialist of a nonprofit

Describe what your company does in a single sentence.

It is in charge with the afforestation of unproductive land in the south of the country.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neo Vision to accomplish?

• Creating two pages dedicated to specific projects.
• Implementation of an interactive map to list environmental projects.
• Realization of a page dedicated to display the logos of the companies involved in afforestation actions.

SOLUTION

How did you find Neo Vision?

Online Search

Why did you select Neo Vision over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Neo Vision were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The aim of the project is to promote companies with environmentally sustainable policies and practices in an innovative and interactive way. The deliverables were the two pages incorporating two tools necessary for this purpose:

• the map
• the display of the companies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable results were:

• the successful implementation of the two projects in the set time
• the realization of periodic meetings to find out the progress

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is professional, always there to answer our questions and to align all the requirements in order to achieve the success of the two projects. The projects were completed on time. The regular meetings with the team helped us to figure out how we want to shape our ideas into the best shape. The team was always available to help us and show us the progress made.

What was your primary form of communication with Neo Vision?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed by their professionalism, good organization, involvement, and understanding.

Are there any areas for improvement or something Neo Vision could have done differently?

No, we consider them to be professional and very good in their field.