mobitouch

BACKGROUND

Please describe your company and your position there.

When I worked with mobitouch, I worked as a Key Account Manager at a medical company. This company dealt with the delivery of advanced medical equipment for disabled people and their carers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire mobitouch?

A modern mobile app for carers of the disabled, which would allow real-time monitoring of the patient's condition and remote control of the medical bed.

What were your goals for this project?

Our goal was to create a mobile app for carers of the disabled, which would allow real-time monitoring of the patient's condition and remote control of the rehabilitation bed. The priority was to improve communication between the patient and caregiver while maintaining very high intuitiveness of the application.

SOLUTION

How did you select this vendor?

I heard many positive opinions about the company, which I obtained from trusted people who previously also cooperated with the mobitouch company. In addition, the project we wanted to implement required the employment of experts in the field of IoT, so the competence of the mobitouch team was crucial for me in this respect.

Describe the project in detail.

The mobitouch team has provided us with a modern and functional mobile application that is part of the IoT system for carers of the disabled. The solution enables remote control of the rehabilitation bed and preview of the current monitoring device indications.

Thanks to the possibility of contact via text and voice messages, as well as video calls, patients gain a direct and reliable communication channel with the carer, which allows for quick response in crisis situations.

On the technical side, the mobitouch team was responsible for the native iOS / Android code, integration with medical devices, remote API cooperation with, push notifications as well as support and security of the application.

What was the team composition?

The mobitouch team consisted of a UX designer, Android programmer, iOS programmer, PHP programmer and front-end programmer. The project manager supervised all activities.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The application prepared by mobitouch is great in real conditions. Carers of the disabled have received a functional and very convenient tool, thanks to which the comfort of the disabled has also been improved.

The app receives excellent feedback from people who use this solution and we already have further extensions and additional functions planned. The application works perfectly with other devices within the IOT infrastructure and is very stable.

How effective was the workflow between your team and theirs?

Cooperation with mobitouch went very smoothly. Communication with the team was open and very smooth. Specialists from mobitouch explained to us the whole process of creating applications and how the individual stages will be carried out. We were in constant contact with the project manager, and programmers also participated in the communication if necessary.

What did you find most impressive about this company?

Throughout the cooperation, we were convinced that the team really cares about the application is a real improvement for disabled people and their carers. This impressed us very much. However, this was not one thing that impressed us.

First of all, it is worth emphasizing that mobitouch has specialists who really know what they are doing and know the latest technologies, and most importantly - they can talk about them in such a way that they are understandable even to people who are not very technical. We have learned a lot thanks to this cooperation.

Are there any areas for improvement?

It's really hard to find such an area. Mobitouch team are absolute professionals.

BACKGROUND

Please describe your company and your position there.

I am a co-owner and co-founder of The Mad Ad advertising agency, which implements marketing projects for clients from many different industries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire mobitouch?

We engaged Mobitouch in a project developed for our client, BOZ Development, and its new investment Osiedle Mila. The project consisted of building a modern-looking, responsible, and user-friendly website that would attract potential property buyers and offer them a fantastic user experience while browsing the website.

What were your goals for this project?

We wanted to create a transparent and easy-to-navigate website that would appeal to a varied target audience. The primary goal of the site was supporting the sales of the new BOZ Development investment. An important part of the project was the integration of the site with an external client system.

SOLUTION

How did you select this vendor?

We were looking for a company that had experience in delivering similar projects. We reviewed several offers and decided to hire Mobitouch - they had the right amount of experience, their skills were a good match to the project, and their portfolio was very impressive.

Describe the project and the services they provided in detail.

The project consisted of building a modern, responsive website that presented the key advantages of the new investment to potential buyers. We were looking to create a slightly more complex site that would display a wide range of services offered by the developer accurately. The idea was to provide potential buyers with the option of browsing the available flats in an intuitive and attractive 3D search engine, enhancing the user experience on the site.

What was the team composition?

The mobitouch team consisted of UX and UI designer, front-end developer and project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

By using the excellent UX, the website achieves very high conversions just after the first few months of implementation, which is undoubtedly a great success. In addition, we get great feedback from the developer's clients who praise the easy-to-use and intuitive 3d apartment search engine.

How was project management arranged and how effective was it?

Mobitouch team kept the communication lines open, promptly responded to our questions, and reported on the project's progress on a regular basis. The company has solid processes in place that streamlined the collaboration between our team and theirs.

What did you find most impressive about this company?

We particularly appreciated their design skills, especially the eye for detail and focus on usability. Creating a 3D search engine was a challenging task, but Mobitouch managed to deliver a user-friendly and functional tool.

Are there any areas for improvement?

We were very pleased with our collaboration with Mobitouch and have nothing to add here.

BACKGROUND

Please describe your company and your position there.

I am Natalia Ciosek, I am a co-founder of the image4you startup, i.e. a mobile application that allows you to capture memories in a photo that can be ordered as a high-quality print.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire mobitouch?

The mobitouch team has implemented mobile apps for Android and iOS platforms. As part of the project, a web-based order processing system was also implemented that allows the processing of orders from the moment the order is accepted until the invoice issue stage.

What were your goals for this project?

Launch of a modern photographic product sales channel.

SOLUTION

How did you select this vendor?

We had the opportunity to work with mobitouch on earlier projects. After their finalization, we were convinced that this was just the beginning of our cooperation. So, when the idea for the implementation of Image4you appeared, we had no doubts as to which company we would like to commission its implementation with.

Describe the project in detail.

Mobitouch has prepared for us: native iOS / Android code, PHP backend, google playservices: analytics, push notification, singin GPU-Image, facebook SDK.

What was the team composition?

The mobitouch team consisted of an Android dev, iOS dev, PHP dev and front-end programmer. The project manager supervised all activities.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In the first weeks after launching the application, we noticed a considerable number of registers of new users.

How effective was the workflow between your team and theirs?

The company has implemented mobile applications for Android and iOS platforms. As people with little experience related to mobile applications, we could count on professional help. The mobitouch team skillfully translated our ideas into a product that allowed us to expand our offer and use new opportunities.

The company responds quickly to all comments and answers all questions in detail. Efficient communication is one of mobitouch's greatest strengths. The project manager was always at our disposal to discuss the details of the project and to make sure that he was developing in the right direction.

What did you find most impressive about this company?

Although the application has already been published, we can still count on their help, which makes it easier for me to understand the processes taking place as part of our venture. I recommend mobitouch to anyone who wants to implement a mobile application with a reliable, effective partner.

Are there any areas for improvement?

Cooperation with mobitouch we rate very highly. It is a team of specialists thanks to which the idea took shape and transformed into a perfectly designed application. The company responds quickly to all comments and answers all questions in detail.

Efficient communication is one of the biggest advantages of mobitouch. I recommend cooperation to anyone looking for a reliable and effective partner. In a word ... we have no improvements comments!

BACKGROUND

Introduce your business and what you do there.

We are developing an application for guided meditation for people who are practicing yoga or want to generally have a healthy lifestyle. We also organize workshops teaching breathing techniques, meditation, and yoga exercises.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with mobitouch?

We were building one of the tools for our business.

SOLUTION

What was the scope of their involvement?

mobitouch developed our solution based on our idea and roadmap. We supplied them information on our target group and content, and, in general, on how we wanted the app to look, without actually supplying and graphics guidance. mobitouch prepared a few graphic designs which we could approve and modify. Based on this, they prepared a demo version of our main app and the landing page which provides a short description of the application, along with links to the Apple Store and Google Play. We made a number of changes to the demo version and iterated to a final one.

mobitouch supplied a lot of ideas throughout the process, implementing track records of the subscribers’ meditation practices, calendars and so on. We also implemented an alarm clock featuring voice narration intended to wake up users in a pleasant way. There were also implementations made to allow us to change content within the app. I specifically wanted the option to download a spreadsheet containing all our subscriber information and be able to filter and sort the data by premium and ordinary members, along with subscription dates.

How did you come to work with mobitouch?

I researched around 10 companies through Google and sent them RFPs. Around 6 of them replied, and I compared their price offers and references. I met with 3 companies, out of which mobitouch seemed to be the most responsive. They also had a young team, which indicated that they’d have a good understanding of our project, and would be flexible around and open to our ideas. Their price was somewhere in the middle, relative to the other offers.

What is the status of this engagement?

We started working with mobitouch at the beginning of 2016. The project ended in the beginning of 2017. We had some breaks caused by our side.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We don’t have any metrics yet. The application is still new, and we haven’t invested in its promotion. We have some subscribers, but I wouldn’t call it successful. Users have said that the application is easy to navigate and use. Most of the comments were focused on the content, rather than the app itself.

How did mobitouch perform from a project management standpoint?

We had a single contact from mobitouch’s side, our account manager. I know that there were other people involved, including lawyers who drafted our privacy policy and other legal items. I also met the graphic designers and other resources during meetings.

Depending on the phase of the project, we would communicate more or less frequently. In the beginning, we had meetings once every 1-2 weeks, but we also exchanged emails and talked on Skype and phone.   

mobitouch was professional and responsive. I could call them at any time, and the team was patient with the changes we made on the preliminary brief. They charged us more only when we added new features. The project took more time than we expected to complete, but we were not in a hurry.

What did you find most impressive about mobitouch?

They were creative, and I could see that mobitouch had worked on a number of applications. Their comments were useful and specific to our product.

Are there any areas mobitouch could improve?

When the project ended, mobitouch became less responsive than they were earlier.

What tips or recommendations could you share that might increase the likelihood of success with mobitouch?

In general, I would recommend that anyone looking to start such a project should have well-prepared and detailed briefs so that there’s less of a need to change things afterward.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of iWisher, a gift-funding app. Our application lets users who want to receive specific gifts for their birthdays or other occasions to create an iWish, which can be shared with friends and family. Users enter a bank account number and have their friends chip in for that gift. The app includes an internal product catalog, but external web pages can also be used. iWisher offers the lowest possible prices. The app also allows users to withdraw the money and buy the item from physical stores.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with mobitouch?

We don’t have mobile developers, so we started looking for a partner who could collaborate with our own backend team.

SOLUTION

What was the scope of their involvement?

mobitouch developed iOS and Android apps based on our web application. We built the web application in-house. After we set up initial specifications for the app’s functionalities, an in-house UX [user experience] designer created mock-ups of the app’s crucial screens. We set low and high prices for specific functionalities on each platform and had an agreement with mobitouch based on those figures.

After everything was settled, mobitouch started the development process based on our designs and existing code. mobitouch also gave suggestions for user flows. I believe that the iOS version was started first. Many of the mobile features require communication with our backend system.

They also helped with the publishing processes and the technical issues around them. mobitouch offered me marketing support after the launch, but I chose to do this myself. I think that I would’ve had more success had they helped me with this process.

I acted as project manager. We also involved our internal development team and UX designer. I worked with 3 people from their side during the sales process. For development, we had 1 account manager as a contact point, as well as 1–2 iOS developers and 1 Android resource. Since mobitouch was a growing company, I asked them how many developers they had on board when we started working together. In 2016, they had a 15-person team, but I don’t know how many are on board currently.

How did you come to work with mobitouch?

We performed market research and talked to 4–5 mobile development companies. We gathered client references for the 3 that answered our proposal.  I met mobitouch’s team at a conference 6–7 months before I started the mobile development project, and I gave them a brief.

I based my decision on several parameters, including price and the impressions given by previous customers. While mobitouch wasn’t the cheapest company, they had the best price-to-quality ratio. One of the other companies I looked at was cheaper, but I had trouble finding good referrals. Another vendor was charging higher prices compared to mobitouch.

The communication during the proposal stage was very good, spanning several phone calls. Ultimately, we chose mobitouch.

How much have you invested with mobitouch?

The cost of their work was around 13,000 zloty per application, which is around $7,000–$8,000.

What is the status of this engagement?

We started working with mobitouch in December 2015. After the initial consultation process, development started in January 2016. The project duration was 7–8 weeks for iOS, and 6–7 weeks for the initial API phase of the Android application. The whole process took 3 months, from starting the development to the publication on the app stores on April 1, 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’ve received some good reviews for the mobile app, but the project as a whole hasn’t been very successful. However, the work on mobitouch’s side was done well. I would recommend them to companies looking for quality mobile development.

How did mobitouch perform from a project management standpoint?

We had 2-week development sprints. During the testing and development process, we emailed each other almost every day for project management issues. We used Redmine as a task-management system, where developers communicated daily. We also used Skype and email. During the project, I was kept informed about every issue.

Everything was made clear at every stage of the project. They followed our specifications. While there were some unexpected cases, working with mobitouch was a good experience.

When I recommended mobitouch to several friends, I was told that their pricing went much higher after our collaboration. The quality has also gone much higher. mobitouch is working with larger brands today.

What did you find most impressive about mobitouch?

Their communication process made me feel safe, which was important when working with remote partners. We only met mobitouch’s team face-to-face after the project ended, when they came to thank us for the collaboration.

I know that mobitouch is making an effort to go global. They are a relatively young company, around 4–5 years old, but the processes they’ve developed are of high quality. I recommend them to companies looking for remote partners in the mobile area.

Are there any areas mobitouch could improve?

I don’t have any criticisms for mobitouch.

BACKGROUND

Introduce your business and what you do there.

I’m an IT director at a leading travel agency in Poland. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mobitouch?

The goal was to replicate our web app process on a mobile device in order to use the full potential of this new platform. We wanted to make the application as good as our original solution but with additional features. We were looking for a native application using the resources of the mobile operating system, hoping to give customers a better user experience and faster response time. We also wanted to make the booking process simple.

Mobitouch responsibility was to design and develop the first version of the app based on our APIs, so most of the business logic was implemented through the backend systems. Mobitouch quickly learned a lot about our business, and we didn’t have to explain everything that’s specific to our sector. 

SOLUTION

What was the scope of their involvement?

Mobitouch designed the mobile version of the application according to our specifications and integrated it with our backend systems. It has all the features we’d want from a booking application. Users can search for offers using different parameters like destination, departure date, and standards of the accommodation. On the results page, they can filter the listings using traditional criteria such as destination, departure, departure date, price, or budget. Each travel package has a description that includes text, pictures, customer reviews, presentation on maps, etc. Mobitouch executed these features very well.

We mostly dealt with a project manager from their side, but we also interacted with their iOS developer and Android developers.

The project wasn’t very large, but we needed to build the product fast. For other projects, we’ve had a bigger team from Mobitouch—4 or 5 people. Itaka’s team interacted with them on a daily basis. We used Agile methodologies, which requires a lot of interaction.

How did you come to work with Mobitouch?

We researched companies with experience in building successful mobile applications. We interviewed our 4 top choices and decided that Mobitouch was the best fit for this project. They quickly understood our needs and our sector. We didn’t have to spend much time on teaching them the specifics of the travel business.

During our interviews, Mobitouch seemed professional and had great technical expertise, and we were able to discuss our ideas with them easily. They could meet our timelines at a good price.

How much have you invested with Mobitouch?

Altogether, I think we spent around $50,000.

What is the status of this engagement?

The first phase of the project ran from July to August of 2016. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our application quickly achieved rankings in the top 5 and top 10 mobile travel applications in Poland, and we’ve kept this position. Mobitouch’s version was always in the top 10 of that category.

The application was nominated in the mCommerce category during MOBILE TRENDS AWARDS 2016 that honors the best mobile solutions created in Poland.

How did Mobitouch perform from a project management standpoint?

In this project, our priority was to build high-quality software in a short time, based on our requirements. For this kind of a project, Mobitouch really excelled.

What did you find most impressive about Mobitouch?

It was easy to communicate with them, and they’re true professionals on the technology side. They really understood our ideas.

Are there any areas Mobitouch could improve?

I don’t have anything to suggest.

Do you have any advice or recommendations for potential clients?

It is important to have good-quality requirements for the project. That always makes it easier to work with providers.

BACKGROUND

Introduce your business and what you do there.

I’m representing the University of Information Technology, and Management (UITM) in Poland. I am responsible for the admission process and project management. We are acquiring candidates all around the world but are developing a dedicated application for Polish students and candidates.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mobitouch?

We tried to find a new type of media to catch the attention of our candidates, especially when inviting them to the university’s premises to showcase our technology. This motivated our selection of AR [augmented reality] and the vision for the application. We want to surprise our candidates. We decided to do this project in cooperation with Mobitouch.

SOLUTION

What was the scope of their involvement?

We defined the range of functions in terms of what we would like to see and how the application should work. Then, we chose the technologies. Mobitouch provided us with information about possible solutions. We defined the vision of the application and prepared all the documents, terms of the agreement, and specifications. We worked on the mockups together, and they provided 4 or 5 variations of the project. During the phases, we had the opportunity to verify how the product works and confirm that it met our expectations.

After choosing the technology and implementing the AR functions, we received the prototype. We checked it and gave feedback to Mobitouch about what should be improved. In the next stage, they provided us with a version of the application with new and corrected functions. In the last 2 or 3 weeks, we got a tool for testing. The tests were conducted on our Android devices, and reports were sent to Mobitouch. The third version of the app should be ready soon. We decided to move some functions to the Mac version of the software, and there is a third main version available on Google Play.

Our priorities included stability and a high-speed connection. One important movie was prepared, tested, and embedded into the application. We also had other expectations from our side. For instance, our marketing department wanted a special effect for image scanning. That was done very well.          

There were 4 guys from our side, and we provided 3 or 4 more people to test and verify how it looks and works on different Android devices. We didn’t select the people we wanted to work with from Mobitouch. Their team was selected by their president, Pawel. He was our primary contact. During the implementation process, the database and web services were located in our premises on our server, and we were in contact with the guy who was responsible for these activities like the installation of the web server, database, and so on. During the setup process, we spoke to Pawel about 4 times a week to verify the progress and confirm delivery dates.  

How did you come to work with Mobitouch?

At least 2 members of their team were students at UITM, which is how we knew about them. We were so impressed that we included a note to Mobitouch on our homepage. At the bottom of the page, there’s a small note about Mobitouch and a movie prepared by UITM and Mobitouch about their role in this project. We are very proud of the result.

How much have you invested with Mobitouch?

The complete project cost us between $10,000 and $15,000. We paid for the product but also for service and licenses.

What is the status of this engagement?

We started working with them in February of 2016, and the first version became available in September of 2016. The last update happened in February of 2017. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

We are the only university in Poland that offers applications for our candidates. We still hope to profit from this product. After the admission season ends in September, we count on receiving a small grant from the Polish education ministry. Last time, we received a grant for mailing contact activities, so we’re hopeful about this year. We believe it’s an attractive means of reaching younger people.

How did Mobitouch perform from a project management standpoint?

The project was completed on time and at the agreed cost.

What did you find most impressive about Mobitouch?

I appreciated being able to discuss challenges while knowing that they’d find great solutions. We defined our expectations for how the application should look and work, and we got exactly what we wanted from Mobitouch. They explained what technology we should use and the optimum integration cost. They steered us in the right direction.

Are there any areas Mobitouch could improve?

They could improve their testing process by having more devices. Our university tested the product at later stages of production. But, that wasn’t a big issue.

What tips or recommendations could you share that might increase the likelihood of success with Mobitouch?

We prepared the specifications, and they created a vision and proposed a solution. We really relied on Mobitouch’s experience. 

BACKGROUND

OPPORTUNITY / CHALLENGE

• App development in Flutter for an existing application
• Bug fixing and improving the app
• Creating new functionalities
• Support and maintenance

SOLUTION

• Online Search
• Referral

• High ratings
• Good value for cost
• Referred to me

RESULTS & FEEDBACK

• Virtual Meeting
• Email or Messaging App

BACKGROUND

Please describe your company and position.

I am the Resource Manager of Soflab Technology

Describe what your company does in a single sentence.

Software testing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire mobitouch to accomplish?

code review

SOLUTION

How did you find mobitouch?

Referral

Why did you select mobitouch over others?

• Close to my geographic location
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

The task was to verify the code quality of a large .net application.

RESULTS & FEEDBACK

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The results of the work were delivered on schedule and in high quality.

What was your primary form of communication with mobitouch?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Good communication

Are there any areas for improvement or something mobitouch could have done differently?

everything ok

BACKGROUND

Please describe your company and position.

I am the CEO of Codema

Describe what your company does in a single sentence.

Codema is a professional software house with a diligent approach to its projects. We reap the satisfaction of a well-executed job and the contentment of our clients. We boast extensive experience in designing and implementing dedicated IT systems, web and mobile applications, ERP, CRM and CMS systems, as well as IT outsourcing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire mobitouch to accomplish?

Staff augmentation

SOLUTION

How did you find mobitouch?

Software House network

Why did you select mobitouch over others?

Good value for cost

How many teammates from mobitouch were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have used Mobitouch's staff to augment our development team with their skillful programmers. We have cooperated for quite a long time and we are confident about recommending this company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project was finished before its' deadline and that is the biggest success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great communication was the key to this cooperation. mobitouch was very flexible about working hours and communication types. They also responded fast, and their pieces of advice were on point.

What was your primary form of communication with mobitouch?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Their management team
• Great and experienced people

Are there any areas for improvement or something mobitouch could have done differently?

Nothing comes to my mind at this point.