MOBIKASA

BACKGROUND

Please describe your company.

The company is a major floral arrangement online retailer, which is the category leader in the gifting space. It's a publicly traded company.

What is your role and responsibilities?

I’m the senior manager of mobile and marketing.

OPPORTUNITY / CHALLENGE

What was your goal for working with Mobikasa?

Mobikasa helped us on a variety of initiatives, one of which is a site called Florists.com that we run. Mobikasa championed our effort on not only the design, but also the development of the sponsor site for Web, mobile, and tablet. They have three strengths that come to mind: Speed, quality, and innovation. They’ve been able to get us up and running in an efficient manner to do all our changes on the different platforms. They keep an eye on quality and doing things the right way and in an innovative way.

SOLUTION

Please describe the scope of their work.

For this eCommerce site project, Mobikasa's scope was to create a responsive design. They had to understand our business since e-commerce is a complicated space. They created designs in line with the correct user experience and feature set. They did the mocks and wireframes, and they worked with us toward the implementation. Of course, they train us on the back end and perform post-go-live support for us as well as future development.

What was your process for selecting Mobikasa?

We looked at a variety of different development shops. We started off with a different developer and were originally working with two other development shops. They were either very expensive, slow, or the quality of the work wasn’t there. Out of frustration, I had to change the development firms. Now, we're extremely happy with Mobikasa.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

The cost range was between $50,000 and $100,000.

When was the latest milestone completed for that work?

The work is ongoing. E-commerce is never-ending. Phase 1 was completed last month, and we're in Phase 2 right now, which will be another month. It will continue as long as we need.

RESULTS & FEEDBACK

Do you have any statistics or metrics to track improvement from the project?

The work had a positive effect on the company in many ways. We spent a lot of money on search-and-display marketing as well as the design aspects. We had decreased bounce rates and decreased cart abandonment. We implemented a number of different optimizations, which increased our ROI [return on investment]. If I had to quantify our ad spend, our KPI [key performance indicator] is ad spend over revenue. That has been coming down. We have been able to test new concepts rapidly. The speed of execution is so fast that in a week, we can test multiple concepts.

How did they perform as a company?

They performed very well. We are very pleased and continue to give them more work, even in different areas. One of Mobikasa's key strengths is their large team size with a variety of skill sets. No matter what the requirement is, they are able to help correctly fulfill the project to completion.

Is there anything unique about Mobikasa that makes them stand out, compared to other companies?

We work with many companies and spend millions of dollars. Overall, we are very pleased because of the speed, quality, and innovation that Mobikasa offers. An example is their willingness to service the client and get the job done. They use a custom methodology that is based on Scrum method. Once a team is dedicated, they are able to turn it around very quickly.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

There is always room for improvement but, so far, it's been good.

BACKGROUND

Please describe your company and position.

I am the Co-founder and CEO of a SaaS platform.

Describe what your company does in a single sentence.

A SaaS Platform for pipeline and forecast management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MOBIKASA to accomplish?

• Design the platform
• Build the platform
• Integrate into SalesForce.com

SOLUTION

How did you find MOBIKASA?

Referral

Why did you select MOBIKASA over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from MOBIKASA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Designed and built a revenue operations platform focused on pipeline and forecast management. Integrated into SalesForce.com and built a backend to handle large datasets for the use of predictive and trending analytics. Built all aspects of the platform including a self-serve signup flow, admin/user management, team and hierarchy management, custom configuration options for users, etc. Next phase is plugging in AI into the large datasets. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Weekly checkpoints of development milestones set each week.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they worked on time and were very focused on the project. 

What was your primary form of communication with MOBIKASA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to adapt to what we needed. We needed design, application development, salesforce experts etc and they were able to get the right person involved or learn what was needed.

Are there any areas for improvement or something MOBIKASA could have done differently?

It has been a great experience working with the Mobikasa team.

BACKGROUND

Please describe your company and position.

I am an Executive of Touchstone Home Products

Describe what your company does in a single sentence.

Online sales of Electric Fireplace, TV Lift Mechanisms and TV Lift Cabinets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MOBIKASA to accomplish?

• ADA Compliance Review
• ADA Compliance Issue Mitigation

SOLUTION

How did you find MOBIKASA?

Referral

Why did you select MOBIKASA over others?

• Pricing fit our budget
• Referred to me

How many teammates from MOBIKASA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mobikasa worked with us on our first mitigation of ADA issues last year. They helped this year on a review of our site and helped us update our compliance to new ADA standards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Getting our website to acceptable ADA compliance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Worked with our 3rd party application developers, internal team and marketing advisors to complete the project. They responded in a helpful and timely manner.

What was your primary form of communication with MOBIKASA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

MOBIKASA's knowledge of the processes required within Shopify and for ADA compliance was impressive.

Are there any areas for improvement or something MOBIKASA could have done differently?

No

BACKGROUND

Please describe your company and position.

 I am the Director of a manufacturing company 

Describe what your company does in a single sentence.

Jewellery Manufacurers since 1992. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MOBIKASA to accomplish?

E commerce website development

SOLUTION

How did you find MOBIKASA?

Clutch Site

Why did you select MOBIKASA over others?

Company values aligned

How many teammates from MOBIKASA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of fully optimised and functional e-commerce website for a new brand. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A fully optimised and aesthetic e-commerce website for the brand with all the required features, plug ins, personalisation etc.. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were great at understanding the requirements and really quick at execution. The team is great and very talented. Once they understand the design ideology, they make sure to follow it and suggest better options at each step. The team was highly educated technically, and it was one of the finest works of e-commerce development I had seen.

What was your primary form of communication with MOBIKASA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The technical intelligence and thourough communication. 

Are there any areas for improvement or something MOBIKASA could have done differently?

nothing as such. 

BACKGROUND

Please describe your company and position.

I am the Founder of Vyver Consulting LLC

Describe what your company does in a single sentence.

Go to market enterprise saas consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MOBIKASA to accomplish?

• Build a brand website
• List services and offerings
• Capture leads

SOLUTION

How did you find MOBIKASA?

Referral

Why did you select MOBIKASA over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from MOBIKASA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mobikasa developed Vyver Consulting's website, with design and logo reviews for branding and end-end web development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Consistent communication
• Iterative process to define the brand

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes 100% on time and with 100% satisfaction

What was your primary form of communication with MOBIKASA?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

• Creative team for brand design and development
• Consultative approach to help me steer the brand in the right direction
• Overall program management and communication

Are there any areas for improvement or something MOBIKASA could have done differently?

None come to mind it was overall a great experience 

BACKGROUND

Introduce your business and what you do there.

I'm the managing director of a new startup that offers meet-and-greet services for users who travel by train. Our goal is to provide a similar experience to the one users who prefer private facilities in airports have. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOBIKASA?

We needed support designing and developing our website in WordPress. Our main purpose was to improve our online presence and moving forward; we'll require MOBIKASA to provide PPC and SEO services.

SOLUTION

What was the scope of their involvement?

MOBIKASA has designed our site using Figma and developed it using WordPress. The website's core functionality is fetching users' ticket IDs when they book a railway ticket. The site uses the Indian Railway Personnel Service's API to fetch booking information. The API sinks reservations into our website so users have the same features for that particular time interval of the railway ticket.

What is the team composition?

We work with around 6–8 teammates from MOBIKASA, including Chirag (IT Project Manager), Tushar (CEO), Prateek (Managing Partner), two team leads, and backend developers.

How much have you invested with them?

We've spent around $500,000 INR (approximately $6,000 USD) on the project.

How did you come to work with MOBIKASA?

We contacted MOBIKASA through a referral and also found them on Google.

What is the status of this engagement?

We started working with MOBIKASA in February 2023, and the project is ongoing. The team is assisting us with government-related approvals.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website hasn't been launched to the public yet, but I have good expectations about MOBIKASA's work. The team has exceeded my expectations regarding the site's design and development.  

How did MOBIKASA perform from a project management standpoint?

MOBIKASA communicates well with me. Since the team's offices are located in India, we have virtual and in-person meetings. I've had the opportunity to meet the team in their office 3–4 times. MOBIKASA's project management skills are excellent, and Chirag is certified in Scrum methodology, highlighted in their work. We collaborate via Trello and Google Docs and communicate via phone calls and emails.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to highlight Chirag's work. He's the main face of the project and understands our goals. Chirag ensures work is implemented at the right time and place and is very supportive.

What did you find most impressive about them?

MOBIKASA's main strengths are their design and development skills and their understanding of client requirements. The team meets the project's goals and budget in the proper manner.

Are there any areas they could improve?

MOBIKASA can improve by adding AI development skills to their services. I've seen AI emerging recently, and these skills would benefit my business. 

Do you have any advice for future clients of theirs?

I suggest having a good understanding of your project's requirements when engaging with MOBIKASA. The team can be trusted regarding the project's understanding and execution.

BACKGROUND

Introduce your business and what you do there.

I’m a system administrator at Flychem, a cosmetics ingredients company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOBIKASA?

We hired them for Shopify development.

SOLUTION

What was the scope of their involvement?

MOBIKASA provided us with custom e-commerce development. We gave the team our requirements and some references, and they built a Shopify website from scratch for us. On the site, users can request a sample of our ingredients to make an inquiry for a bulk order. MOBIKASA built a customized sing-in feature for our customers and a dedicated section for customers to find the ingredients they want.

What is the team composition?

We worked with Mohd (Project Manager) and a consultant.

How much have you invested with them?

We spent around ₹1,000,000 (approximately $13,000 USD). 

How did you come to work with MOBIKASA?

We had already worked with MOBIKASA on another one of our projects, so we went straight to them without looking at any other providers. We felt comfortable with MOBIKASA, especially since Mohd already knew our company and how we worked. 

What is the status of this engagement?

We worked together from March–June 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

MOBIKASA was excellent. We appreciated the quality of their work and process — they were amazing. Moreover, they had highly qualified developers and a great testing team. Our project manager helped us make changes to our project and provided improvement ideas. 

How did MOBIKASA perform from a project management standpoint?

We had a set schedule with overall updates every Tuesday. Between these sessions, we communicated via WhatsApp and had a daily call to check the project’s status and make modifications as needed. MOBIKASA executed our requests immediately. 

What did you find most impressive about them?

MOBIKASA’s talented team was impressive. They understood our custom requirements as a chemicals company and executed the project very well. 

Are there any areas they could improve?

I didn't think there was anything they needed to improve.

Do you have any advice for future clients of theirs?

MOBIKASA is a very good company. 

BACKGROUND

Please describe your company and position.

 I am the Ecommerce Marketing Manager of a retail company 

Describe what your company does in a single sentence.

Furniture Ecommerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MOBIKASA to accomplish?

• Website management
• Web Development

SOLUTION

How did you find MOBIKASA?

Online Search

Why did you select MOBIKASA over others?

Good value for cost

How many teammates from MOBIKASA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Management of a develoment roadmap to improve UX / UI and our business KPIs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved core pages, ATC and CR. Improved checkout, imrpoved platform

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very efficient, well communicated and well managed.

What was your primary form of communication with MOBIKASA?

Virtual Meeting

What did you find most impressive or unique about this company?

We are impressed by the speed at which they work at but maintaining a good quality standard

Are there any areas for improvement or something MOBIKASA could have done differently?

na

BACKGROUND

Please describe your company and position.

I am an executive of Love Urns

Describe what your company does in a single sentence.

LoveUrns offer an unparalleled selection of cremation urns and cremation jewelry. Our products are beautiful, made with lot of love and care. We have designed urns in an assortment of colors, finishes, and themes, which captures the unique life, values, and personality of a cherished family member, friend, or beloved pet.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MOBIKASA to accomplish?

• Graphics
• Development

SOLUTION

How did you find MOBIKASA?

Online Search

Why did you select MOBIKASA over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from MOBIKASA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The projet was simple we wanted a catalogue website and Mobikasa team made seemless designs, which were later turned into a fucntiojnal website which is running smoothly

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

MOBIKASA has shown a very high level of professionalism. They consistently demonstrate competence in everything they do, and they offer answers to any questions we have.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mobikasa made it a point to deliver all tasks on time, till date we have not faced late delivery dates

What was your primary form of communication with MOBIKASA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The company focusses on delivering value, they stand true to their Moto.

Are there any areas for improvement or something MOBIKASA could have done differently?

There’s nothing we can come up with at this point.

BACKGROUND

Please describe your company and position.

I am the Product Owner of an ecommerce company 

Describe what your company does in a single sentence.

Retail

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MOBIKASA to accomplish?

• Website development

SOLUTION

How did you find MOBIKASA?

• Online Search
• Clutch Site

Why did you select MOBIKASA over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from MOBIKASA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.¿

Ongoing ecom site development primarily focused on frontend with some fullstack tasks. Key deliverables include new site features, underlying tech stack upgrade, and more.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mobikasa has delivered key site features which were critical to a variety of our strategies and initiatives this year, and played a huge role in upgrading our tech stack which ensures our site is stable and supported.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mobikasa has been a great and dependable partner, they have been very accommodating and flexible. They communicate well, make great efforts to deliver items on time, and take active steps to ensure all is going well.

What was your primary form of communication with MOBIKASA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

MOBIKASA's honesty, flexibility, and technical experience are impressive.

Are there any areas for improvement or something MOBIKASA could have done differently?

Generally speaking Mobikasa is great at delivering projects on time and on budget. In some very rare cases a more thorough initial estimation could help to anticipate time delays, but I would like to emphasize this is rarely the case. Furthermore, in these scenarios, their transparency and hard work are evident, which further demonstrates why they're a dependable partner.