Mavyn Global Solutions

BACKGROUND

Please describe your company and position.

I am the Founder & Chairmen of Just In Time Logistics LLC

Describe what your company does in a single sentence.

Just in Time Logistics is an Amazon Delivery Service Partner Located in Long Island, NY
We are a people business
In June of 2018 Amazon has created a branded delivery network across the country to deliver Amazon Prime packages (smiles in Amazon terms) on the last mile of their journey and we are proud to be among the pioneer partners to Amazon.

We need you – you bring yourself we provide all the necessary equipment.
New and fully equipped Prime vans
Drive our new custom design vans to deliver Prime packages to customer’s homes and businesses throughout Long Island and NYC.

New technology
Utilizing a powerful Amazon Flex App, you will be guided by turn by turn navigation accompanied with all the necessary information to performa precise delivery.

Flexible schedules
A typical work week includes 4 days of 10 hours, we try to meet your schedule needs while meeting the job requirements.

Be part of the future
Amazon is growing and so are we.
We have an ongoing need for dedicated delivery Associates, come and grow with us into the future.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mavyn Global Solutions to accomplish?

• Grow the Business

SOLUTION

How did you find Mavyn Global Solutions?

Referral

Why did you select Mavyn Global Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Mavyn Global Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mavyn Global Solutions has been providing end-to-end operational support for us at Just In Time Logistics, and their involvement has made a real difference in how smoothly our operations run.

Scope of Work:

They handle a wide range of core functions including dispatch coordination, real-time route monitoring, escalation and dispute management, and backend documentation. The team stays actively on top of daily performance, flags potential issues early, and takes proactive steps to avoid disruptions. They also help streamline communication between drivers, dispatch, and management, which keeps everything aligned on a day-to-day basis.

On top of that, they’ve supported us with HR recruitment for Amazon DSP drivers — managing sourcing, screening, and coordination — which has helped us onboard the right people at the right time.

Key Deliverables:

Timely and well-coordinated dispatch operations
Continuous live monitoring and performance tracking
Quick and proactive handling of escalations and disputes
Organized backend documentation and reporting
Consistent support in maintaining scorecard and KPIs
Strong and reliable pipeline for DSP driver recruitment
Overall improvement in operational efficiency and reduced downtime
Overall, they’ve been consistent, proactive, and easy to work with. Their support has played a key role in helping us maintain performance standards and scale operations without unnecessary friction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Mavyn Global Solutions has delivered consistent and measurable improvements across our operations at Just In Time Logistics.

We’ve been able to maintain a stable and strong scorecard over time, with fewer performance dips due to their proactive monitoring and quick issue resolution. Escalations and disputes are now handled much faster, which has reduced turnaround time and minimized operational disruptions.

Their live monitoring and dispatch support have improved overall route efficiency and on-time performance, while also reducing daily operational gaps. On the hiring side, their recruitment support has helped us scale our driver base on time, avoiding delays during peak demand.

Overall, we’ve seen better consistency in performance, improved response times, smoother day-to-day operations, and the ability to scale without compromising on quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been solid and well-structured throughout. Tasks are clearly organized, and they stay on top of daily operations without needing constant follow-ups.

They consistently deliver on time, especially when it comes to dispatch coordination, reporting, and issue resolution. Even in high-pressure situations, they manage to stay responsive and keep things moving without delays.

What stands out is how quickly they respond to our needs. Whether it’s an escalation, a last-minute requirement, or support with staffing, their team is prompt, solution-focused, and easy to work with. They adapt quickly and make sure nothing falls through the cracks.

Overall, they’ve been reliable, responsive, and proactive in managing everything on the operations side.

What was your primary form of communication with Mavyn Global Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

What I found most impressive is that they actually delivered on what they promised. A lot of companies say the right things, but Mavyn Global Solutions followed through with consistent results.

Their proactive approach and the way they handle day-to-day operations without needing constant follow-ups really stood out. It made things much easier on our end.

Overall, just very reliable and true to their word, which is rare to find.

Are there any areas for improvement or something Mavyn Global Solutions could have done differently?

Yes they should focus on growing their team to grow their business