For almost two decades, Matrix Media has been a trusted partner for high-growth agencies and brands looking to expand their digital footprint. With over 1,000 projects successfully delivered and a team of 150+ experts, Matrix Media offers a wide range of digital services, including:
Web development: We create high-quality, user-friendly websites that help you engage with your customers and grow your business.
Mobile app development: We develop native and hybrid mobile apps that are tailored to your specific needs.
Programming: We provide custom programming solutions for a variety of business needs.
Design: Our team of designers can create stunning visual content for your website, app, or marketing materials.
Digital marketing: We use a variety of digital marketing channels to help you reach your target audience and grow your business.
AI/ML: We use AI/ML to automate tasks, improve efficiency, personalize content, and optimize your marketing campaigns.
IoT: We use IoT to connect your devices and collect data that can be used to improve your business operations.
Matrix Media is committed to providing customer-centric services that impact the bottom line of our clients. We offer quality, stellar communication, and timely deliveries. We also evolve with the changing demands of the digital ecosystem.
Our clients' successes are our successes. We are proud to be a part of their growth and we are committed to helping you achieve your business goals.
With digital being a massive business driver for the next decade, you are likely to find all your digital requirements easily serviced by Matrix Media's competent team.
Contact us today to learn more about how we can help you grow your business with digital.
Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
50 - 249
Locations
Kolkata, India
Year founded
Founded 2003
Languages
Timezones
3 Languages that we service
English
Bengali
Hindi
1 Timezone that we service
IST
India Standard Time (IST)
1 Locations
Kolkata , India
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
< $25
/hr
Rating for cost
4.7
/5
What Clients Have Said
Matrix Media Solutions (P) Ltd. offers competitive pricing and good value for cost, with project costs ranging from ₹150,000 to $21,000. Clients appreciate their affordability, transparency, and quality of work, often citing successful outcomes within budget constraints.
The team at Matrix Media Solutions (P) Ltd. is noted for their responsiveness and clear communication. Clients appreciate their regular updates, availability for discussions, and proactive approach to problem-solving, contributing to smooth collaborations.
Strong Technical Expertise
The technical proficiency of Matrix Media Solutions (P) Ltd.'s team is a recurring theme in reviews. Clients value their expertise in various programming languages and platforms, which enables the delivery of high-quality and innovative solutions.
High Client Satisfaction
Overall, clients express high satisfaction with Matrix Media Solutions (P) Ltd., noting successful project outcomes and effective partnerships. Many clients highlight their intention to continue collaborations due to positive experiences.
Custom Software and Web Development
Matrix Media Solutions (P) Ltd. excels in custom software and web development, providing tailored solutions that meet specific client needs. Their work spans multiple industries, delivering functional and aesthetically pleasing websites and platforms.
Challenges with Time Management
While generally timely, some clients mention that Matrix Media Solutions (P) Ltd. could improve their time management, as project timelines are not always clear. This suggests a need for clearer communication regarding project schedules.
Effective Project Management
Clients frequently commend Matrix Media Solutions (P) Ltd. for their project management skills, including meeting deadlines, maintaining budgets, and using tools like Jira and Trello for tracking tasks. Their structured approach ensures efficient workflow.
"The level of their communication and flexibility was impressive."
Feb 28, 2025
Director, Construction Company
Anonymous
Verified
Other industries
Dubai, United Arab Emirates
1-10 Employees
Online Review
Verified
Matrix Media Solutions (P) Ltd. designed and developed a website for a construction company. The goal was to deliver an eye-catching platform that aligned with the client's company values.
Matrix Media Solutions (P) Ltd. went above and beyond to accommodate the client's requirements and deliver a website that aligned with their values. The team was proactive, flexible, and communicative throughout the project. Moreover, the client was impressed with their regular progress updates.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of a construction company
Describe what your company does in a single sentence.
Quantity Surveying and Cost Management Consultancy
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Matrix Media Solutions (P) Ltd. to accomplish?
Build an eye-catching website
SOLUTION
How did you find Matrix Media Solutions (P) Ltd.?
Online Search
Clutch Site
Why did you select Matrix Media Solutions (P) Ltd. over others?
High ratings
Pricing fit our budget
Great culture fit
How many teammates from Matrix Media Solutions (P) Ltd. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
To build and develop a new website that was eye catching, and in keeping with our company values
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Matrix Media went above and beyond to accommodate my requirements, which was appreciated
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were proactive and always kept my informed as to their progress
What was your primary form of communication with Matrix Media Solutions (P) Ltd.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The level of their communication and flexibility was impressive.
Are there any areas for improvement or something Matrix Media Solutions (P) Ltd. could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Website & ERP System Dev for Escape Room Company
Custom Software DevelopmentWeb Development
$200,000 to $999,999
May 2020 - Nov. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The solutions they developed work very well and are exactly what we were looking for."
Nov 17, 2024
CEO, QUEST ROOM
Ivan Petrushin
Verified
Arts, entertainment & music
Los Angeles, California
51-200 Employees
Online Review
Verified
Matrix Media Solutions (P) Ltd. developed a website for an escape room company. The team also built a custom ERP system that included a booking system, customer feedback aggregation, and statistical analysis.
Matrix Media Solutions (P) Ltd. successfully delivered the website and ERP system, meeting the client's expectations. The team was organized and communicative, responding promptly to questions and requests. They also had a support ticketing system that allowed the client to set up and track tasks.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of QUEST ROOM
Describe what your company does in a single sentence.
Questroom is an immersive escape room and entertainment company based in Los Angeles. At Questroom, we believe in rich storytelling, extreme attention to detail, and high production value and quality. We strive to create not just an escape room but a fully immersive, multi-sensory experience.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Matrix Media Solutions (P) Ltd. to accomplish?
We worked with Matrix Media Solutions to develop a website together with a custom ERP platform, which included a booking system, customer feedback aggregation, business process automation, and statistical analysis. The goal was to create an exciting and memorable website with an attractive and emotional design, which would express the client's experience in our quest rooms. We also needed a custom ERP platform. The platform had to perform all our business processes, from the booking interface for users to orders and room management system with statistics and business metrics monitoring.
SOLUTION
How did you find Matrix Media Solutions (P) Ltd.?
Referral
Why did you select Matrix Media Solutions (P) Ltd. over others?
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from Matrix Media Solutions (P) Ltd. were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Matrix Media Solutions developed a website for us with a custom design for all escape rooms. It was a significant design work as we needed a memorable and emotional design for each specific room and unique corporate identity. When the website was successfully launched, they started engineering and development of our custom ERP system.
We had many valuable discussions with the Matrix Media Solutions team about the engineering of the product and all the tiny details and aspects of ERP. As a result, they developed a detailed technical specification document, which was extremely helpful and played a critical role in creating a great product.
The first version of the platform was successfully released in 3 months and integrated into the business processes. This helped us to optimize the processes, increase our business activity, and attract more clients.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The developed website and ERP platform have been working successfully for the last 4 years. We continually update them and release new versions together with Matrix Media Solutions. Developed products totally satisfy our needs and help us in everyday business operations.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The collaboration between their team and us was easy and effective. We had regular meetings to discuss project updates, as well as on-demand calls and meetings when needed. Matrix Media Solutions also has a support ticketing system where we could set up tasks and track updates.
What was your primary form of communication with Matrix Media Solutions (P) Ltd.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I was impressed by how good the development and communication processes were organized. They replied very fast to all questions and requests. The solutions they developed work very well and are exactly what we were looking for.
Are there any areas for improvement or something Matrix Media Solutions (P) Ltd. could have done differently?
All Great
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev for Legal Firm
Web Development
Less than $10,000
Apr. - June 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The Matrix team was always professional and quick to respond."
Jun 24, 2024
Owner, Nader Law Group, PC
Rana Nader
Verified
Legal
Los Angeles, California
1-10 Employees
Online Review
Verified
Matrix Media Solutions (P) Ltd. designed and developed a website for a law firm.
Matrix Media Solutions (P) Ltd. completed the project on time. They were professional, friendly, and easy to work with.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of Nader Law Group, PC
Describe what your company does in a single sentence.
Employment Law Firm
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Matrix Media Solutions (P) Ltd. to accomplish?
Create a Website
SOLUTION
How did you find Matrix Media Solutions (P) Ltd.?
Referral
Why did you select Matrix Media Solutions (P) Ltd. over others?
Pricing fit our budget
Referred to me
How many teammates from Matrix Media Solutions (P) Ltd. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
I hired Matrix to create a website for my new law firm
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Matrix created the website
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The Matrix team were always professional and quick to respond.
What was your primary form of communication with Matrix Media Solutions (P) Ltd.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The Matrix team is professional, nice, and easy to work with.
Are there any areas for improvement or something Matrix Media Solutions (P) Ltd. could have done differently?
Ask more questions before completing tasks to better understand customer needs.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development for Control Equipment Manufacturer
Digital StrategyE-Commerce DevelopmentMobile App DevelopmentUX/UI DesignWeb Development
Less than $10,000
July - Sep. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"The revamped site is excellent."
Oct 12, 2023
Partner, Industries Syndicate
Biswaroop Deb
Verified
Manufacturing
Kolkata, India
11-50 Employees
Online Review
Verified
Matrix Media Solutions (P) Ltd. was hired by a control equipment manufacturer to redesign their website, making it more SEO-friendly and digital marketing-ready.
Matrix Media Solutions (P) Ltd. successfully revamped the client’s website and digital marketing assets. The team responsively addressed all needs and delivered the project on time. Above all, their customer friendliness was the hallmark of their work, which impressed the client immensely.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the PARTNER of INDUSTRIES SYNDICATE
Describe what your company does in a single sentence.
Manufacturer of Crane Control Conveyor Control Equipments
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Matrix Media Solutions (P) Ltd. to accomplish?
Redevelopment of Website
Making SEO friendly website
SOLUTION
How did you find Matrix Media Solutions (P) Ltd.?
Referral
Other
Why did you select Matrix Media Solutions (P) Ltd. over others?
High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Matrix Media Solutions (P) Ltd. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Redevelopment, Redesigning, Revamping of our existing website, www.indusynd.com Making the new website to be SEO-friendly and ready for digital marketing.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The revamped site is excellent. and its digital marketing ready.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project team of Matrix Media was excellent and they did deliver the same on time.
What was your primary form of communication with Matrix Media Solutions (P) Ltd.?
Email or Messaging App
What did you find most impressive or unique about this company?
Customer Friendly
Are there any areas for improvement or something Matrix Media Solutions (P) Ltd. could have done differently?
No suggestions. Only advice to Matrix team is to keep up the good work.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Website & Mobile App Development for Radio Station
Mobile App DevelopmentWeb Development
$10,000 to $49,999
Feb. - Aug. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were impressed with their skills and affordable cost."
Sep 27, 2023
Station Manager, Radio Milan 90.4 FM
Anonymous
Media
India
1-10 Employees
Online Review
Matrix Media Solutions (P) Ltd. developed a website and a mobile app for a radio station.
Matrix Media Solutions (P) Ltd. launched the website and delivered the mobile app ready to be uploaded to the Google Play Store. Their team impressed the client with their development skills, affordable costs, and work speed. Moreover, they communicated via virtual and in-person meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Station Manager of Radio Milan 90.4 FM
Describe what your company does in a single sentence.
FM Radio Station
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Matrix Media Solutions (P) Ltd. to accomplish?
To develop website and mobile app
SOLUTION
How did you find Matrix Media Solutions (P) Ltd.?
Online Search
Why did you select Matrix Media Solutions (P) Ltd. over others?
High ratings
Good value for cost
How many teammates from Matrix Media Solutions (P) Ltd. were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
to develop a website
to develop a mobile app
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
live running website and mobile app to be uploaded to Google Play Store
Describe their project management. Did they deliver items on time? How did they respond to your needs?
yes, quick
What was your primary form of communication with Matrix Media Solutions (P) Ltd.?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
We were impressed with their skills and affordable cost.
Are there any areas for improvement or something Matrix Media Solutions (P) Ltd. could have done differently?
no
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev & Design for Dairy Farm
UX/UI DesignWeb DesignWeb Development
Less than $10,000
Mar. - July 2023
5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"They delivered the project within our strict timeline."
Sep 27, 2023
System Manager, Mother Dairy Calcutta
Anonymous
Other industries
India
11-50 Employees
Online Review
Matrix Media Solutions (P) Ltd. designed and developed a website for a dairy farm.
Matrix Media Solutions (P) Ltd. delivered a fast, bug-free website within the client’s tight deadline. The team was responsive and receptive to feedback. Further, they demonstrated excellent communication through in-person meetings and emails.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the System Manager of Mother Dairy Calcutta
Describe what your company does in a single sentence.
We are a Dairy Farm
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Matrix Media Solutions (P) Ltd. to accomplish?
to develop the website
SOLUTION
How did you find Matrix Media Solutions (P) Ltd.?
Online Search
Why did you select Matrix Media Solutions (P) Ltd. over others?
High ratings
Good value for cost
How many teammates from Matrix Media Solutions (P) Ltd. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
we wanted to have an attractive and fresh website design and develop our website within a fixed timeline.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
attractive design and bug free smooth and fast website
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, as promised, they delivered the project within our strict timeline. Their representative responded to each of my calls and understood my feedback every time I needed to convey anything to them.
What was your primary form of communication with Matrix Media Solutions (P) Ltd.?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
nothing wrong.
Are there any areas for improvement or something Matrix Media Solutions (P) Ltd. could have done differently?
none
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Website Design & Dev for Group of Hotels
Web DesignWeb Development
Less than $10,000
Jan. - Mar. 2023
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"Their design skills and project understanding were impressive."
Sep 25, 2023
Marketing Manager, Gourp of Hotels
Anonymous
Hospitality & leisure
Kolkata, India
1-10 Employees
Online Review
Matrix Media Solutions (P) Ltd. designed and developed a website for a group of hotels. The main requirement was developing a booking management feature within the website.
Matrix Media Solutions (P) Ltd. delivered a good and functional website, marking the project's success. The team was very responsive and had outstanding design skills. Moreover, their project understanding was impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Manager of a hospitality & leisure company
Describe what your company does in a single sentence.
We are a group of Hotels
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Matrix Media Solutions (P) Ltd. to accomplish?
website development
SOLUTION
How did you find Matrix Media Solutions (P) Ltd.?
Online Search
Why did you select Matrix Media Solutions (P) Ltd. over others?
High ratings
Close to my geographic location
Good value for cost
How many teammates from Matrix Media Solutions (P) Ltd. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
develop our website with booking management facility.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
good website, features working fine
Describe their project management. Did they deliver items on time? How did they respond to your needs?
yes, good response time.
What was your primary form of communication with Matrix Media Solutions (P) Ltd.?
In-Person Meeting
What did you find most impressive or unique about this company?
Their design skills and project understanding were impressive
Are there any areas for improvement or something Matrix Media Solutions (P) Ltd. could have done differently?
time management
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web App Dev for IT Startup
Custom Software DevelopmentWeb Development
$10,000 to $49,999
Aug. 2022 - Ongoing
4.5
Quality
4.5
Schedule
3.5
Cost
4.5
Willing to Refer
4.5
"Their flexibility and communication during development were second to none."
Sep 21, 2023
IT Project Manager, Ramla Technologies
Haithmm Labyadhi
Other industries
Saudi Arabia
1-10 Employees
Online Review
Matrix Media Solutions (P) Ltd. has developed a web app that serves as a laboratory information management system for an IT startup. They've built an MVP, devised features, and integrated tools on AWS cloud.
Thanks to Matrix Media Solutions (P) Ltd., the client has achieved a low operating cost for their system, a higher flexibility in building forms and templates, and International Organization for Standardization (ISO) compliance. The service provider's timeliness and communication are commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the IT Project Manager of Ramla Technologies
Describe what your company does in a single sentence.
Ramla Technologies is an IT start up responsible for building multiple web apps such as ERP, LIMS, and Buisness Directory within the GCC countries.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Matrix Media Solutions (P) Ltd. to accomplish?
Developing a laboratory information management system (LIMS)
Developing a laboratory information management system (LIMS)
Implementing a new UI design to website
SOLUTION
How did you find Matrix Media Solutions (P) Ltd.?
Referral
Why did you select Matrix Media Solutions (P) Ltd. over others?
High ratings
Pricing fits our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from Matrix Media Solutions (P) Ltd. were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The goal of the project is to build a simple, easy to use SAAS based Laboratory Information Management System (LIMS) web app that will help laboratories comply with ISO 17025 requirements. The work scope had been split into two phases:
Phase 1: To build the mvp of the project and ensure that the technology stack and the integrated tools such as dynamic form builder, report builder are working well together to achieve the business modules requirements. All working on AWS cloud services. Status: Completed, Tested and Approved
Phase 2: To develop the SAAS management, additional features to be added to the system in addition to a quality management module. In this ongoing phase, we had 6 milestones in which 5 hade been completed successfully.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Measurable outcomes:
Achieve higher flexibility in building forms wihtout code changes by successfully integrating a dynamic form builder.
Achieve higher flexibility in building report templates wihtout code changes by successfully integrating a report buildeing tool.
Utilises the services of AWS and MongoDB's Atlas to have an easy to manage and low operating cost for the system.
Successfully developing the main features that helps the labs in conducting tests and generating reports for clients as per ISO requirements.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Delivery on time: Most milestones have been delivered on time, except for minor delays in a couple milestones due to issues in fully utilising other third- party services that have been used in the development.
Responding to our needs: Their project management have been very understanding and flexible with our changing requirements.
What was your primary form of communication with Matrix Media Solutions (P) Ltd.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their flexibility and communication during development were second to none.
Are there any areas for improvement or something Matrix Media Solutions (P) Ltd. could have done differently?
To ensure on going through all the little details of the scope, fully understanding the requirements before heading into development.
RATINGS
4.5
"We have worked on three projects with Matrix Media Solutions (P) Ltd. Through our experience with them we never faced any major issue. Their flexibility and good work deliverability will always make us come back and work again with them."
Quality
4.5
Service & Deliverables
"The team is flexible and eager to deliver work as required."
Schedule
3.5
On time / deadlines
"Some milestones suffered from some delays."
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
"Working with Matrix Media Solutions will result in a gentle, very understanding and communicative experience that will lead to achieving the required goals.
Web Design & Development for Home Decor Company
Web DesignWeb Development
$10,000 to $49,999
July - Oct. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They could have delivered a much more detailed proposal.”
Sep 19, 2023
Marketing Director, Home Decor Company
Anonymous
Other industries
India
1-10 Employees
Phone Interview
Matrix Media Solutions (P) Ltd. provided web design and development services for a home decor company. Using a template provided by the client, the team built a WordPress website.
Although Matrix Media Solutions (P) Ltd. delivered on time, the client’s desired outcomes weren't achieved, including web traffic increase. Moreover, the team went over the agreed-upon budget. Despite the point of contact's good job, Matrix Media Solutions (P) Ltd. didn’t meet expectations.
This review is an update by the client company. The original content is located below the new review.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the marketing director at a home decor company that works through online channels and a network of wholesalers and retailers in India.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Matrix Media Solutions (P) Ltd.?
We wanted to build a website.
SOLUTION
What was the scope of their involvement?
Matrix Media Solutions (P) Ltd. developed our website. I provided them with a template, and the team built the site using WordPress.
What is the team composition?
I worked with around five teammates from Matrix Media Solutions (P) Ltd. Our main point of contact was a marketing team member.
How did you come to work with Matrix Media Solutions (P) Ltd.?
We found them online.
How much have you invested with them?
We spent around ₹500,000 (approximately $6,000 USD).
What is the status of this engagement?
We worked together from July–October 2022.
RESULTS & FEEDBACK
Describe the impact this engagement has had on your business.
Although Matrix Media Solutions (P) Ltd. delivered the website, the impact I hoped for didn’t happen. We wanted more traffic on our website, among other things, which wasn’t achieved.
How did Matrix Media Solutions (P) Ltd. perform from a project management standpoint?
They went over budget. Although we had an internal delay, there was no delay from Matrix Media Solutions (P) Ltd.’s side.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
I want to highlight our main point of contact's work.
In what specific areas can they improve?
They could have delivered a much more detailed proposal.
What advice do you have for clients with similar needs to yours?
Request a detailed proposal and have someone from your IT team discuss it with Matrix Media Solutions (P) Ltd.
UPDATED REVIEW
This review was published on September 11, 2023.
Marketing Executive, Home Decor Store
eCommerce
11-50 Employees
India
Confidential
Jun 2022 - Dec 2022
Project summary
Matrix Media Solutions (P) Ltd. has developed an e-commerce store for a home decor company, including accounting and statistical record-keeping features. They also provide the client with SMM and SEO services.
Feedback summary
Matrix Media Solutions (P) Ltd. is still working on developing the e-commerce store. Although they have provided poor-quality digital marketing services, they are highly responsive to the client's needs. Their creativity and pricing strategies are hallmarks of their work.
BACKGROUND
Please describe your company and position.
I am the Marketing executive of an ecommerce company
Describe what your company does in a single sentence.
A online luxury home decor store
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Matrix Media Solutions (P) Ltd. to accomplish?
Website
SOLUTION
How did you find Matrix Media Solutions (P) Ltd.?
Online Search
Why did you select Matrix Media Solutions (P) Ltd. over others?
High ratings
How many teammates from Matrix Media Solutions (P) Ltd. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
it started with making an Ecom store with all accounting, statistical records, processing of sales & tax. Then we hired them for social media & SEO
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
A working Ecom store. Digital marketing front was not good
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were highly responsive to our needs.
What was your primary form of communication with Matrix Media Solutions (P) Ltd.?
Email or Messaging App
What did you find most impressive or unique about this company?
Pricing strategies
Are there any areas for improvement or something Matrix Media Solutions (P) Ltd. could have done differently?
crativity
Star Ratings
Overall rating: 3
Quality: 3
Cost: 2
Schedule: 3.5
Willing to refer: 3
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Server, Email, Web Dev & Mgmt for Financial Services Co
Web Development
$10,000 to $49,999
Jan. 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I am impressed by their commitment, expertise level, and communication."
Sep 13, 2023
MD, Financial Services Company
Anonymous
Verified
Financial services
Kolkata, India
201-500 Employees
Online Review
Verified
Matrix Media Solutions (P) Ltd. has developed and now manages a corporate website for a financial services company. The team has also set up the client's server and official emails and now provides maintenance.
The client is happy with Matrix Media Solutions (P) Ltd.'s work. The team excels at project management by delivering items on time and communicating effectively through in-person meetings, emails, and messages. Moreover, they're committed to the project, and their expertise stands out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the MD of a financial services company
Describe what your company does in a single sentence.
We provide Banking service based on latest technology not only in Cities and Towns but also in Rural Bengal.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Matrix Media Solutions (P) Ltd. to accomplish?
develop and manage website, server and official emails
SOLUTION
How did you find Matrix Media Solutions (P) Ltd.?
tender
Why did you select Matrix Media Solutions (P) Ltd. over others?
High ratings
Pricing fit our budget
How many teammates from Matrix Media Solutions (P) Ltd. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
to develop our corporate website, maintain, manage, upload tenders, manage server and corporate emails.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
to develop the website and do regular maintanance.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
yes on time.
What was your primary form of communication with Matrix Media Solutions (P) Ltd.?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I am impressed by their commitment, expertise level, and communication.
Are there any areas for improvement or something Matrix Media Solutions (P) Ltd. could have done differently?
no
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 21-30 of
41 Reviews
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