Masu Business Software Outsourcing, 29 Reviews, Address, Data & More

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We develop software for your business

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We partner with businesses to create solutions that help them grow. Whether you’re launching a new startup or managing a large company, we develop software tailored to your needs, ensuring longterm success.

Why Work With Us?

$5,000+
$50 - $99 / hr
2 - 9
Ankara, Türkiye
Founded 2023

Focus

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Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate $50 - $99 /hr

Rating for cost 4.9 /5

What Clients Have Said

Masu Business Software Outsourcing offers competitive pricing and good value for cost, with project investments averaging around $15,000. Clients highlight their effective communication, timely delivery, and the ability to adapt to project needs, ensuring satisfaction and operational efficiency.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 13 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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IT Managed Services Packages

starting at $4,000/month

Masu Business Software Outsourcing Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.8
Cost 4.9
Willing to Refer 4.9

Top Mentions

Review Highlights

Positive Impact on Business Performance

Clients reported improved business performance, including increased website traffic, higher customer satisfaction, and enhanced operational efficiency, as a result of Masu's solutions.
Efficiency in Custom Tool Development

Masu Business Software Outsourcing developed a marketing tool that significantly reduced time spent on lead list preparation, showcasing their ability to create efficient, time-saving solutions for businesses.
Areas for Improvement in Resource Allocation

Some feedback suggested that Masu could improve by allocating more resources during peak times to enhance project delivery and client support.
Successful Digital Transformation Projects

Masu Business Software Outsourcing effectively led digital transformation projects, enhancing clients' digital presence through website development, IT consultancy, and managed IT services.
Effective Communication and Support

Clients praised Masu Business Software Outsourcing for their excellent communication skills and support. They are always available to address issues, providing a seamless experience for clients.
Professionalism and Technical Expertise

The company's professionalism and technical knowledge impressed clients, with projects delivered on time and within budget. Their expertise in software development and digital transformation is highly regarded.

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Masu Business Software Outsourcing Reviews

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AI Consulting AI Development API Development Application Management & Support Custom Software Development DevOps Managed Services Enterprise App Modernization IT Managed Services IT Staff Augmentation Mobile App Development Web Development
$10,000 to $49,999
Jan. 2025 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“The quality of their work is very good.”

Mar 2, 2025

Founder, Royal Genix

Benny Phan

Advertising & marketing
Alberta, Canada
1-10 Employees
Phone Interview
Verified

Masu Business Software Outsourcing has developed a custom marketing tool for a lead generation firm. They've also helped the client build out their website, including its content.

The new tool has allowed the client to save more time when preparing their lead lists. Masu Business Software Outsourcing consistently delivers on time and within budget, and their excellent communication has made them seamless to work with. They're also always willing to lend a helping hand.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Royal Genix, a lead generation and email marketing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Masu Business Software Outsourcing?

It took me too much time to do my lead list manually.

SOLUTION

What was the scope of their involvement?

When I get my lead list, it’s on Google Sheets, and I have to change the job titles and clean it up because it’s all messy. Masu Business Software Outsourcing created a marketing tool that does it all for me in one go. It does the same with company names, cities, and names, and it’s an extension that I can enable on Google Sheets. They've also helped me with my website and created all the content quickly.

What is the team composition?

We work with three people from their team: Ferhat, Ramazan, and Paul.

How did you come to work with Masu Business Software Outsourcing?

I found them in a community on Aura. We started talking and bouncing ideas off each other. They were software developers and said they could help me with time management, so we started discussing the marketing tool.

How much have you invested with them?

We've spent around $15,000.

What is the status of this engagement?

We started working together in January 2025, and our engagement is ongoing,

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m extremely satisfied with the tool because it’s helped me so much. For every customer I get, I have to do at least 3–4 lead lists every week. The tool has helped me cut down an hour and 15 minutes for every lead I do, which has been tremendous. Overall, the tool is running perfectly.

How did Masu Business Software Outsourcing perform from a project management standpoint?

They've delivered the project on time and within our budget. We usually communicate via WhatsApp and have calls every week.

What did you find most impressive about them?

They’re great at communicating and always there to fix problems. Whenever I need help, I can always reach out to them. Also, the quality of their work is very good, which I'm very satisfied with.

Are there any areas they could improve?

I have no complaints about anything. They've been doing great.

Do you have any advice for potential customers?

Always communicate with them. Communication is essential when developing software. Once you have it, your product will be in the right hands.

RATINGS

5.0

"I love my experience working with them. They're very knowledgeable about everything and always answer my questions."

IT Managed Services IT Strategy Consulting Web Development
Confidential
Jan. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"They communicated clearly, adapted to feedback quickly, and ensured the process was smooth."

Jan 10, 2025

Executive, e-bonh

Anonymous

Consulting
Ankara, Türkiye
11-50 Employees
Online Review
Verified

Masu Software Solutions has led a digital transformation project for a project management company. The team has created digital assets, built a website, and offered IT consultancy and managed IT services.

Masu Software Solutions has delivered a website with a 99% uptime, ensuring reliable access and smooth operations. The new website and digital assets feature a modern, user-friendly design that improves engagement. The team manages the project efficiently and understands the client's needs.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive at e-bonh

Describe what your company does in a single sentence.

We provide international project management services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Masu Software Solutions to accomplish?

Website Development
Managed IT Services
IT Consultancy

SOLUTION

How did you find Masu Software Solutions?

Referral

Why did you select Masu Software Solutions over others?

Close to my geographic location
Pricing fit our budget
Great culture fit
Referred to me

How many teammates from Masu Software Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

This project focuses on guiding your organization through a seamless digital transformation by creating a clear roadmap, developing engaging digital assets, designing professional printables, and building a modern, user-friendly website. We’ll craft branded digital content for online campaigns, design print-ready materials like brochures and business cards, and deliver a fully functional website optimized for performance, security, and scalability. With a focus on your goals, this transformation ensures a stronger digital presence and the tools to support long-term growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered 99% uptime, ensuring reliable access and smooth operations. The new website and digital assets feature a modern, user-friendly design that improves engagement. Ongoing support and security measures were also put in place, making the system reliable and ready for future growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team managed the project efficiently, delivering all items on time and staying responsive to our needs throughout. They communicated clearly, adapted to feedback quickly, and ensured the process was smooth and aligned with our goals.

What was your primary form of communication with Masu Software Solutions?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about this company was their excellent communication and ability to truly understand my needs. They made the entire process smooth by keeping me informed and ensuring their solutions were aligned with my goals.

Are there any areas for improvement or something Masu Software Solutions could have done differently?

While they delivered great results, there’s always room for improvement. There were times i needed more resources dedicated at busy time tho they were doing what they promised that could have leaned more into more project slightly often.

RATINGS

5.0

IT Managed Services UX/UI Design Web Development
Less than $10,000
July - Aug. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They did their best to understand my demands and quickly responded."

Aug 5, 2024

Founder, Tamay Energy Consulting

Kutlu Tamay

Energy & natural resources
Ankara, Türkiye
1-10 Employees
Online Review
Verified

Masu Software Solutions developed a website for an energy consulting company. The team also provided UI/UX design, IT consulting, SEO & SMM integration, and management support.

Masu Software Solutions increased website traffic and search engine rankings, resulting in more organic visits and better engagement metrics. The team was consistently adaptable to feedback, and internal stakeholders praised the service provider's detail-oriented approach.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder of Tamay Energy Consulting

Describe what your company does in a single sentence.

Tamay Energy Consulting is an energy consulting company, helping companies get cheaper electricity we also conduct buying and selling of power plants.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Masu Software Solutions to accomplish?

Managed Services
New Web UI/UX
IT consulting and optimizing related it platforms like search console and ad platform

SOLUTION

How did you find Masu Software Solutions?

Referral
Clutch Site

Why did you select Masu Software Solutions over others?

High ratings
Great culture fit
Good value for cost

How many teammates from Masu Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Website Deployment:

Develop and launch a modern, responsive website that accurately reflects Company Tamay’s brand identity and values.
Ensure the website is optimized for performance across all devices, providing a seamless user experience.

2. Social Media and Search Engine Optimization:

Optimize Google profiles and social media accounts to increase visibility and engagement with the target audience.
Implement strategies to enhance search engine rankings and improve discoverability.

3. Activation and Ongoing Management:

Provide continuous monitoring and updates to keep the online presence dynamic and competitive.
Analyze performance data to refine strategies and ensure the digital footprint remains relevant and impactful.

Key Deliverables:

1. Responsive Website:

A fully functional, visually appealing website launched successfully, optimized for desktop and mobile devices.

2. Optimized Profiles:

Enhanced Google and social media profiles with improved content and SEO strategies to boost engagement.

3. Regular Updates and Reporting:

Monthly reports detailing performance metrics and optimization efforts.
Ongoing adjustments based on data analysis to maintain and improve digital presence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project for Company Tamay successfully increased website traffic and improved search engine rankings, resulting in more organic visits and better engagement metrics. Enhanced social media strategies led to higher follower counts and interactions. The redesigned UI/UX improved user satisfaction, while migration to a cheaper, optimized server reduced costs and enhanced performance.
These changes led to more inquiries, higher conversion rates, and positive customer feedback, strengthening brand recognition and credibility. Regular performance reports ensured ongoing optimization and adaptation to market trends, demonstrating clear progress and success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have delivered everything on time plus were flexible with revissions and my demands. They did their best to understand my demands and quickly responded.

What was your primary form of communication with Masu Software Solutions?

In-Person Meeting
Virtual Meeting

What did you find most impressive or unique about this company?

Firstly it was their attention to detail, secondly they suggested changes that were free to help with lowering my costs as well delivering more that requested.

Are there any areas for improvement or something Masu Software Solutions could have done differently?

I am happy with the process

RATINGS

5.0

Custom Software Development IT Strategy Consulting Web Development
$10,000 to $49,999
Nov. 2023 - June 2024

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"Their technical abilities, solution-oriented approach, and dynamism impressed me a lot."

Jun 27, 2024

Founder, Sigorta Birimi Sigorta Aracılık Hizmetleri

Süleyman Sururi ÇİFTÇİOĞLU

Insurance
Turkey
11-50 Employees
Online Review
Verified

Masu Software Solutions provided custom software development services for an insurance agency. The team revamped the client's outdated WordPress-based CRM system and established a centralized data management system.

Masu Software Solutions’ solution-oriented approach resulted in a 14% increase in customer satisfaction and fewer security problems. The system was always running, saving up to 7 hours per staff weekly.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder of Sigorta Birimi Sigorta Aracılık Hizmetleri

Describe what your company does in a single sentence.

Sigorta Birimi is an insurance agency specializing in health insurance and has served over 20,000 customers in the past 10 years. With a customer satisfaction-focused approach and experienced teams, they provide reliable and comprehensive insurance services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Masu Software Solutions to accomplish?

Increasing Operational Efficiency and Improving Customer Satisfaction
Modernizing Technological Infrastructure
Providing Tools for Digital Transformation and Remote Work
Increasing Employee Productivity and Business Intelegence

SOLUTION

How did you find Masu Software Solutions?

Referral

Why did you select Masu Software Solutions over others?

High ratings
Pricing fit our budget
Good value for cost
Company values aligned

How many teammates from Masu Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Improvement of Insurance Services:

Review and enhance existing services in the field of health insurance.
Maintain and improve the customer satisfaction-focused approach.
Customer Management and Tracking Systems:

Enhance customer tracking and reporting systems for greater efficiency.
Develop a new CRM system to improve customer communication and staff productivity.
Updating Technological Infrastructure:

Modernize the outdated WordPress-based system with a new user interface and advanced security measures.
Organize scattered and disorganized data and establish a centralized data management system.
Employee Training and Support Programs:

Provide comprehensive training programs and supporting materials to increase technological literacy among staff.
Offer continuous training and support to help employees adapt to new systems.
Digital Transformation and Remote Work Tools:

Provide necessary tools to improve remote work and communication systems.
Introduce new technological infrastructures and ideas to support Sigorta Birimi’s digital transformation, enhancing staff capacity and creating growth opportunities.
Data Security and Compliance:

Ensure customer data complies with GDPR and other legal regulations.
Implement advanced security measures to enhance data security.
Automation and Improvement of Business Processes:

Analyze and streamline existing business processes for greater efficiency.
Automate reporting and monitoring processes to save time and reduce costs.
Digitize operational processes to minimize manual interventions and reduce error rates.
Image Processing:

Implement image processing capabilities to handle and analyze visual data.
Android Voice Call Recording:

Develop and integrate a system for recording voice calls on Android devices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Efficiency:

Claims and requests handled much faster.
System always up and running.
Saved up to 7 hours per staff every week.
Customer Satisfaction:

14% increase in customer satisfaction.
Fewer complaints.
Tech Infrastructure:

All our data is safe and in one place.
Fewer security problems.
Employee Productivity:

Everyone trained on new systems.
Employees working more efficiently.
Digital Transformation:

All staff can work from home.
Most staff using new tools easily.
Data Security:

We follow all legal rules.
Passed all security checks.
Process Automation:

Reporting is mostly automated.
Saved money with automation.
Image Processing:

Accurate image tasks.
Faster image handling.
Voice Call Recording:

Clear call recordings.
Lower storage costs.
Saved $7000 annually on on call recordings.
Can record and list all call records.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they have and process was flawless

What was your primary form of communication with Masu Software Solutions?

In-Person Meeting
Virtual Meeting

What did you find most impressive or unique about this company?

Their technical abilities, solution-oriented approach, and dynamism impressed me a lot. For every problem I have, I can get a clear roadmap and solution.

Are there any areas for improvement or something Masu Software Solutions could have done differently?

They did a great job overall, but they could have increased the number of physical meetings.

RATINGS

5.0

Custom Software Development Web Design Web Development
Less than $10,000
Dec. 2024 - Feb. 2025

4.5

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I thank them for their great effort and patience."

Feb 12, 2025

Managing Partner, Istanblue Travel

Aykut Bagioglu

Hospitality & leisure
Turkey
1-10 Employees
Online Review
Verified

Masu Business Software Solutions designed and developed a website for a travel agency. The team was also responsible for custom software development and data management.

Masu Business Software Solutions' cutting-edge work exceeded the client's expectations. The team delivered within a month, followed up on tasks excellently, and communicated primarily through virtual meetings. Their professionalism and technical knowledge impressed the client.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Istanblue Travel

Describe what your company does in a single sentence.

Istanblue Travel organizes daily tours and multi-day cultural tours all year around in Turkey.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Masu Business Software Solutions to accomplish?

Building company web site
Digital transformassion and harmony
software development, data management, website design and development

SOLUTION

How did you find Masu Business Software Solutions?

Referral

Why did you select Masu Business Software Solutions over others?

High ratings
Pricing fit our budget
Referred to me
Company values aligned

How many teammates from Masu Business Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Very pleased to know more about MASU and their great people Ramazan and Ferhat, two indiviuals did a great job in one month period transformming our company into the cutting edge technology.
I thank them for their great effort and patience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The professionalism and their knowledge of tech skills

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were the ones chasing us to complete some tasks that needed to be done on our side before they could take further action. I think they did a wonderful job by even observing or following up on things on our side and working in great harmony and speed over the course of time.

What was your primary form of communication with Masu Business Software Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

Professionalism and knowledge

Are there any areas for improvement or something Masu Business Software Solutions could have done differently?

Not sure

RATINGS

4.5

Custom Software Development Microservices Architecture Services Web Development
Confidential
Jan. 2024 - Sep. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We were impressed by their professionalism, dedication, and ability to deliver a high-quality software solution."

Sep 4, 2024

Software Engineer, Design Company

Anonymous

Design
London, Texas
11-50 Employees
Online Review

A design company has hired Masu Software Solutions to integrate different software systems. The team also works on data analytics and reporting, software code and documentation, technical analysis, and QA.

Masu Software Solutions has been instrumental in transforming the client's operations. The team delivers quality software solutions on time, communicates clearly, and proactively solves problems. They are committed to quality, innovation, and client satisfaction. Their holistic approach stands out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Software Engineer of a design company

Describe what your company does in a single sentence.

We're innovating and engineering software solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Masu Software Solutions to accomplish?

Integrate different software systems
To address our clients' challenges
Create a more efficient working environment

SOLUTION

How did you find Masu Software Solutions?

Online Search
Referral

Why did you select Masu Software Solutions over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from Masu Software Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Data Analytics & Reporting
Software Code & Documentation
Code Quality & Testing
Technical Feasibility Analysis

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are thrilled with the measurable outcomes achieved through our partnership with Masu Software Solutions. Their expertise in data analytics, software development, and technical feasibility analysis has been instrumental in transforming our operations and achieving our key objectives. Their commitment to quality, innovation, and client satisfaction has resulted in significant improvements in our operations, employee productivity, and overall business performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently demonstrated a strong commitment to clear communication, proactive problem-solving, and delivering high-quality results on time. We were impressed by their professionalism, dedication, and ability to deliver a high-quality software solution that met our needs and exceeded our expectations.

What was your primary form of communication with Masu Software Solutions?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Masu Software Solutions was their holistic approach to problem-solving. They didn't just focus on delivering code; they truly understood our business challenges and worked collaboratively to find innovative solutions that addressed our specific needs.

Are there any areas for improvement or something Masu Software Solutions could have done differently?

None.

RATINGS

5.0

Custom Software Development
Confidential
Jan. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We're impressed with their exceptional ability to deliver custom, high-quality software solutions while being highly responsive to our needs."

Sep 4, 2024

Junior Developer, Software Development Company

Anonymous

Advertising & marketing
Manila, Philippines
11-50 Employees
Online Review

Masu Software Solutions works with a software development company to design and implement a software system to optimize their workflow automation. It also features data analytics and reporting capabilities.

Masu Software Solutions' work has boosted the client's productivity, cost savings, and system reliability and reduced bugs and downtime. The team delivers on time and maintains clear communication. Their ability to deliver custom solutions and proactive approach are impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Junior Developer

Describe what your company does in a single sentence.

We specialize in creating innovative, custom software solutions that drive efficiency and growth for businesses across various industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Masu Software Solutions to accomplish?

We engaged Masu Software Solutions to design and implement a robust, scalable software system to optimize our workflow automation, enhance data integration across departments, and provide actionable insights through advanced analytics, all aimed at improving operational efficiency and decision-making.

SOLUTION

How did you find Masu Software Solutions?

Referral

Why did you select Masu Software Solutions over others?

High ratings
Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

A fully functional custom software solution tailored to our business processes.
Successful integration with existing systems and databases.
Automated workflows that enhance operational efficiency.
Advanced data analytics and reporting capabilities.
Comprehensive support and maintenance plan to ensure software performance and adaptability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project that demonstrate progress or success include a significant improvement in productivity, evidenced by a reduction in process time and increased task completion rates. The project led to notable cost savings and enhanced system reliability, with fewer reported bugs and reduced downtime. User adoption rates saw a marked increase, contributing to higher user engagement and retention. These improvements resulted in faster time to market, revenue growth, and strengthened competitive positioning, ultimately driving business growth and operational efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Masu's project management is highly efficient, delivering items on time and maintaining strong communication. They are responsive to client needs, adapting to changes and providing regular updates. Their proactive approach ensures challenges are addressed, consistently meeting or exceeding client expectations.

What was your primary form of communication with Masu Software Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their exceptional ability to deliver custom, high-quality software solutions while being highly responsive to our needs.

Are there any areas for improvement or something Masu Software Solutions could have done differently?

Masu could improve by offering more proactive suggestions for optimization and innovation during the project to further enhance outcomes.

RATINGS

5.0

Business Consulting
Confidential
Jan. 2020 - Dec. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their offerings and services impressed me the most."

Sep 4, 2024

Channel Manager, Beauty & Cosmetics Company

Abigaille Marin

Beauty & Cosmetics
Canada
1-10 Employees
Online Review

Masu Software Solutions has analyzed data for a beauty and cosmetics company. The team is responsible for forecasting demands in the client's company.

Masu Software Solutions's progress has exceeded the client's expectations. The team delivers on time and communicates primarily through virtual meetings, showcasing solid project management. Their offerings and services have impressed the client, resulting in a positive engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Channel Manager of a beauty and cosmetics company

Describe what your company does in a single sentence.

Gives the customer wants and needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Masu Software Solutions to accomplish?

to analyze some data
to forecast the demands in my company

SOLUTION

How did you find Masu Software Solutions?

Online Search
Referral

Why did you select Masu Software Solutions over others?

High ratings

How many teammates from Masu Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We need to analyze some data, to create something valuable in it that can be used on the inside job of our company

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I wanted to see some progress within it

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on time and never late

What was your primary form of communication with Masu Software Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

Their offerings and services impressed me the most.

Are there any areas for improvement or something Masu Software Solutions could have done differently?

None as far as i think of.

RATINGS

5.0

"Masu Software Solutions has a clear vision and mission to consistently surpass their clients' expectations and meet their demands."

E-Commerce Development Marketing Strategy Product Design
Confidential
Sep. 2010 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team's innovative approach to integrating advanced technology with user-friendly design is most impressive."

Sep 3, 2024

CEO, Beauty Products Company

Jessi

Beauty & Cosmetics
South Korea
501-1,000 Employees
Online Review

Masu Software Solutions has been hired by a beauty products company to develop their product, design its packaging, and build an e-commerce website. The team also provides branding and marketing services.

Masu Software Solutions' work has reduced customer service response times by 50% and boosted product sales by 25%, customer engagement by 40%, and inventory management efficiency by 30%. The team has great management by meeting deadlines and providing prompt responses and proactive communication.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of a beauty products company

Describe what your company does in a single sentence.

Our company creates high-quality beauty products designed to enhance natural beauty while promoting skin health and confidence.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Masu Software Solutions to accomplish?

develop and implement a custom software platform that streamlines our product inventory management
enhances our customer engagement through a personalized beauty recommendation system
integrates seamlessly with our e-commerce and marketing tools.

SOLUTION

How did you find Masu Software Solutions?

Clutch Site

Why did you select Masu Software Solutions over others?

High ratings
Great culture fit
Company values aligned

How many teammates from Masu Software Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work for Beauty Products

Product Development:

Formulation: Develop and refine beauty product formulations to ensure efficacy, safety, and alignment with market trends. This includes skincare, makeup, and haircare products.
Testing: Conduct thorough testing (e.g., dermatological, clinical, and stability tests) to ensure product safety and effectiveness.

Packaging Design:

Concept Design: Create innovative and appealing packaging designs that reflect the brand’s identity and enhance product appeal.
Sustainability: Incorporate eco-friendly materials and practices where possible, including recyclable or biodegradable packaging options.

Branding and Marketing:

Brand Identity: Develop and refine brand identity, including logo, color schemes, and visual elements to create a cohesive brand image.
Marketing Strategy: Create a comprehensive marketing plan that includes digital marketing, social media campaigns, influencer partnerships, and traditional advertising.
Product Launches: Plan and execute product launch events, promotions, and campaigns to generate buzz and drive sales.

E-Commerce and Sales Channels:

Online Store: Develop and maintain a user-friendly e-commerce platform for online sales, including features for product browsing, reviews, and secure payment processing.
Retail Partnerships: Establish and manage relationships with retail partners for distribution and in-store presence.

Customer Experience:

Personalization: Implement systems to offer personalized product recommendations and customer service.
Feedback and Support: Create channels for customer feedback and provide responsive support to address inquiries and resolve issues.

Compliance and Quality Assurance:

Regulatory Compliance: Ensure all products meet regulatory requirements in all markets where they are sold, including ingredient safety and labeling laws.
Quality Control: Maintain rigorous quality control processes to ensure consistency and high standards across all products.

Summary of Key Deliverables:

Product Formulations: Finalized and tested beauty product formulations ready for production.
Packaging Designs: Complete packaging concepts, prototypes, and final designs.
Branding Materials: Developed brand identity elements and marketing collateral.
Marketing Plan: Comprehensive strategy and execution plan for product launches and promotions.
E-Commerce Platform: Fully functional online store with seamless shopping experience.
Retail Distribution: Established retail partnerships and distribution channels.
Customer Support Systems: Implemented systems for personalized service and feedback management.
Compliance Documentation: Documentation proving adherence to regulatory and quality standards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project include:

Increased product sales by 25%
A 40% rise in customer engagement metrics
Successful launch of three new products
A 30% improvement in inventory management efficiency
A 50% reduction in customer service response times

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They demonstrated effective project management by:

Consistently delivering items on time
Responding promptly to our needs with flexible solutions and proactive communication.

What was your primary form of communication with Masu Software Solutions?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The team's innovative approach to integrating advanced technology with user-friendly design is most impressive. This has significantly enhanced both functionality and customer experience.

Are there any areas for improvement or something Masu Software Solutions could have done differently?

While their work was strong overall, there could have been improved initial alignment on project scope to minimize adjustments and streamline the development process.

RATINGS

5.0

Custom Software Development Mobile App Development
$10,000 to $49,999
Feb. 2022 - Ongoing

4.0

Quality: 3.5

Schedule: 3.0

Cost: 3.5

Willing to Refer: 3.0

"Masu Software Solutions' location and conversational skills are valuable."

Sep 3, 2024

CEO, Service App Company

Kaila Celestine

Consumer products & services
Osaka, Japan
51-200 Employees
Online Review

Masu Software Solutions has been hired by a service app company to provide assistance to the client's users through marketing services. The team is also tasked with helping people with disabilities shop online.

Masu Software Solutions is still working on the project, but their solution promises to be a valuable addition to the client. The team maintains excellent communication through email and messaging apps.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of a service app company

Describe what your company does in a single sentence.

Focused on serving people through our app

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Masu Software Solutions to accomplish?

Communication

SOLUTION

How did you find Masu Software Solutions?

Referral

Why did you select Masu Software Solutions over others?

Close to my geographic location

How many teammates from Masu Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Help people online through marketing
Shopping with those with disability

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We can discuss this further in the project

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, I believe it'll be an efficient addition

What was your primary form of communication with Masu Software Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

Masu Software Solutions' location and conversational skills are valuable.

Are there any areas for improvement or something Masu Software Solutions could have done differently?

The response

RATINGS

4.0

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More

Verified Client Reviews: 5

Overall Review Rating: 4.9

Source: Clutch

Last Updated: March 2, 2025

Business Entity

Business Entity Name	Masu Yazılım Bilgi Teknolojileri Ticaret Limited Şirketi
Source	Turkiye Odalar ve Borsalar Birligi
Jurisdiction of Formation	Turkey
Date of Formation	November 3, 2023
Status	Active
Last Updated	February 12, 2025
ID	501571

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	February 19, 2025

Learn More About The Clutch Verification Process

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Successful Digital Transformation Projects

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Professionalism and Technical Expertise

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