Makura Creations

BACKGROUND

Please describe your company and position.

I am the CEO of IME Travels

Describe what your company does in a single sentence.

IME Travels is a trusted travel and tour company offering customized travel experiences, holiday packages, ticketing services, and travel assistance for both domestic and international destinations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Makura Creations to accomplish?

• To design and develop a professional, user-friendly website that represents the IME Travels brand and helps customers easily access our services.
• To strengthen our online presence through SEO, social media management, and digital marketing to reach a wider audience.
• To handle complete 360° marketing—including website redesign, graphics, and content—to support our business growth and customer engagement.

SOLUTION

How did you find Makura Creations?

• Online Search
• Referral

Why did you select Makura Creations over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Makura Creations were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work:

Makura Creations has been working closely with IME Travels to support our digital and marketing needs. The partnership started with the development of our company website and has grown into a full-scale digital marketing collaboration.

Key Deliverables:

1. Website Design & Development: 
   • Initial design and launch of the IME Travels website.
   • Ongoing updates and a full redesign to improve user experience and align with modern design trends.
   • Mobile responsiveness and performance optimization.
2. Graphic Design: 
   • Creation of promotional graphics, banners, social media creatives, and marketing materials to support our campaigns.
   • Consistent branding across all digital platforms.
3. SEO (Search Engine Optimization): 
   • On-page and off-page optimization.
   • Keyword research, content suggestions, and technical improvements to boost search engine rankings and visibility.
   • Regular performance tracking and SEO reporting.
4. Social Media Management: 
   • Content creation, scheduling, and posting across major platforms like Facebook, Instagram, and others.
   • Community engagement and follower growth strategies.
   • Analytics tracking and performance improvement.
5. 360° Digital Marketing: 
   • Complete marketing support across platforms to ensure brand consistency and visibility.
   • Strategy development and execution for online promotions, campaigns, and customer engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Improved Website Traffic:
 After the website redesign and SEO implementation, we saw a significant increase in organic traffic, with more visitors finding us through search engines.

2. Better Online Engagement:
 Our social media platforms experienced steady growth in followers, reach, and engagement rates, thanks to consistent branding and content creation by Makura.

3. Higher Customer Inquiries and Conversions:
 We noticed an increase in travel inquiries and bookings coming through the website and social channels, showing that our online presence is converting into real business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Makura Creations has been excellent in terms of project management. They deliver work on time and always keep us updated on progress. Their team is easy to communicate with, quick to respond to our requests, and open to feedback. Whether it's a last-minute change or a new idea, they handle everything professionally and with a positive attitude. We’ve always felt supported and valued throughout the collaboration.

There were a few minor delays during longer projects, but nothing that impacted the overall progress significantly. The team is responsive and always works hard to keep things on track.

What was your primary form of communication with Makura Creations?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Makura Creations is their ability to understand our brand and adapt to our evolving needs over time. They don’t just deliver what’s asked—they come up with creative ideas, suggest improvements, and truly care about helping our business grow. Their commitment, consistency, and the personal attention they give to each project really make them stand out.

Their creative approach, attention to detail, and understanding of our brand have made a real difference in how we present ourselves online. The deliverables always meet or exceed our expectations.

They offer a wide range of professional services under one roof, and their quality of work easily justifies the cost. It's been a cost-effective solution for our complete digital marketing needs.
Over nearly a decade, they’ve proven to be a reliable and creative partner who has supported the growth of IME Travels through consistent digital efforts. We’re happy with the results and look forward to continuing the collaboration.

Are there any areas for improvement or something Makura Creations could have done differently?

Overall, we’re very satisfied with Makura Creations and the work they’ve done for us. If there’s one area for improvement, it would be to sometimes provide more proactive updates without us having to follow up—especially during longer or ongoing tasks. That said, whenever we’ve shared feedback, they’ve been very responsive and quick to adjust. Their willingness to improve and collaborate is one of their strong points.

BACKGROUND

Please describe your company and position.

I am the Media Manager of Cricket Association of Nepal (CAN)

Describe what your company does in a single sentence.

The Cricket Association of Nepal (CAN) is the official governing body for cricket in Nepal, responsible for promoting, organizing, and developing the sport nationwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Makura Creations to accomplish?

• To manage and enhance the digital presence of CAN through professional handling of social media, website, and mobile app.
• To ensure timely and engaging communication of cricket-related updates, events, and announcements to fans and stakeholders.
• To develop strong branding and visual identity for major cricket events, including the Nepal Premier League (NPL).

SOLUTION

How did you find Makura Creations?

• Online Search
• Referral

Why did you select Makura Creations over others?

• Great culture fit
• Referred to me
• Company values aligned
• Agile and dynamic team

How many teammates from Makura Creations were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Makura Creations was responsible for the complete digital media management of the Cricket Association of Nepal (CAN). The scope included:

1. Social Media Management: Daily content creation, match updates, graphics, videos, and community engagement across platforms like Facebook, Instagram, Twitter, and TikTok.
2. Website Development & Maintenance: Design, development, and regular updates of the official CAN website with features like news, fixtures, results, player stats, and announcements.
3. Mobile App Management: Continuous updates and improvements of the CAN mobile app to deliver live scores, news, and exclusive content.
4. Branding Support: Visual branding and creative direction for the Nepal Premier League (NPL), including logos, event designs, and promotional assets.
5. Live Coverage Support: Providing creative and media assets during tournaments and official events to ensure real-time, high-quality communication.
    

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Makura Creations' work led to significant and measurable outcomes for CAN’s digital presence. Social media platforms experienced substantial growth in followers, reach, and engagement, especially during major tournaments. The official website saw a surge in traffic, with improved user experience and timely content updates. The mobile app became a reliable hub for fans, with increased downloads and active usage for live scores and news. Consistent branding across all platforms elevated CAN’s professional image and helped create a unified digital identity. Most notably, this collaborative digital transformation was recognized internationally when CAN won the ICC Digital Fan Engagement Award in 2024, highlighting the global impact of the strategy executed by Makura Creations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Makura Creations has consistently demonstrated strong communication, ownership, credibility, and flexibility throughout our collaboration. Their team maintained clear and timely communication, ensuring we were always in the loop and informed. They took full ownership of every aspect of the project, from social media management to branding, and showed great credibility in delivering high-quality work that aligned with our vision. Their flexibility was also a key strength—they quickly adapted to changes and provided innovative solutions whenever adjustments were needed, ensuring that all deadlines and expectations were met without compromise.

What was your primary form of communication with Makura Creations?

Email or Messaging App

What did you find most impressive or unique about this company?

1. Creativity and Efficiency: Makura Creations successfully blended creative content with efficient execution, ensuring high-quality deliverables within tight timelines.
2. Understanding of Audience: They demonstrated a deep understanding of the cricketing audience, tailoring content and branding to resonate well with fans and stakeholders.
3. Proactive Approach: They consistently anticipated needs and provided innovative solutions, often addressing issues before they became problems.
4. Flexibility and Responsiveness: Their ability to adapt quickly to changes and respond effectively, especially during live events, was highly impressive.
5. Value Added to NPL Branding: Makura’s involvement in the branding of the Nepal Premier League (NPL) significantly enhanced the league's professional image and appeal.
6. High-Pressure Management: They effectively managed high-pressure situations, delivering results on time without compromising quality.

Are there any areas for improvement or something Makura Creations could have done differently?

While Makura Creations performed exceptionally well, there are a few areas for improvement:

• Advanced Analytics: More in-depth performance reports could help track long-term trends.
• Proactive Suggestions: Offering more proactive content ideas could keep us ahead of digital trends.
• Collaborative Sessions: More frequent brainstorming sessions could lead to even more innovative campaigns.
• Streamlined Urgent Requests: A clearer process for handling high-priority tasks could improve communication during critical moments.

BACKGROUND

Please describe your company and position.

I am the Manager of a Trekking & Tour Co

Describe what your company does in a single sentence.

The company is a premium travel company specializing in personalized trekking, tours, and adventure experiences across Nepal, Tibet, and Bhutan. With a team of experienced guides and travel experts, we offer meticulously crafted itineraries that balance adventure, cultural exploration, and comfort. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Makura Creations to accomplish?

• To create an effective travel website
• To implement effective SEO and achieve a high ranking.
• To update social media regularly.

SOLUTION

How did you find Makura Creations?

• Online Search
• Other

Why did you select Makura Creations over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from Makura Creations were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

By developing a website using the latest technology, we can achieve high rankings through regular SEO and effective digital marketing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes include responsive web pages, increased bookings, and overall website growth and high ranking.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Makura delivered my project on time and responded to all my needs positively, successfully implementing my ideas.

What was your primary form of communication with Makura Creations?

In-Person Meeting

What did you find most impressive or unique about this company?

Their acceptance of new challenges and regular coordination impressed us. Their positive implementation of our requirements and dedicated team stood out.

Are there any areas for improvement or something Makura Creations could have done differently?

A 24-hour Seven days response team, working in different languages would be beneficial, as this could be more useful in the future.

BACKGROUND

Please describe your company and position.

I am the Founder/CPO of Varicon

Describe what your company does in a single sentence.

Varicon is civil construction cost management platform for civil construction company in Australia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Makura Creations to accomplish?

• Design and build our new website
• Staff Augmentation for mobile app development

SOLUTION

How did you find Makura Creations?

Referral

Why did you select Makura Creations over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Makura Creations were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Makura Creations provided comprehensive design and development services for our website as well as staff augmentation for our mobile app development. The project involved the following key areas:

• Website Design and Development:
  • Initial consultation to understand our brand, target audience, and functionality requirements.
  • Custom design creation, ensuring the website reflected our brand identity and provided an intuitive user experience.
  • Full-stack development, integrating content management systems (CMS) for easy updates and scalability.
  • Optimization for speed, SEO, and mobile responsiveness.
  • Testing, deployment, and post-launch support
• Mobile App Development:
  • Staff augmentation with highly skilled developers to support the existing team.
  • Close collaboration to integrate new features, resolve issues, and ensure seamless performance.
  • Agile development methodology, providing flexibility and fast iterations during the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered significant improvements across both the website and mobile app development. For the website, we saw a marked enhancement in user experience, with streamlined navigation, faster load times, and a fully mobile-responsive design that increased mobile traffic by 40%.

SEO performance also improved, leading to a 30% boost in organic traffic within the first three months post-launch, while our bounce rate dropped by 25%, signaling better engagement and relevance for our target audience.

On the app development side, the staff augmentation provided by Makura Creations helped reduce development costs by 20%, saving us from the expenses associated with hiring and training in-house developers. Most importantly, we were able to deliver our MVP within just 6 months, cutting the time to market by nearly 30%. 

This accelerated timeline allowed us to launch faster and gather crucial user feedback early, giving us a clear competitive advantage.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly efficient and well-organized. They consistently delivered items on time, maintaining clear communication throughout the process. Whenever we had specific needs or adjustments, they were quick to respond and accommodate changes, ensuring that our requirements were met without delays.

Overall, their proactive approach and reliability made the entire experience smooth and stress-free.

What was your primary form of communication with Makura Creations?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Makura Creations was their deep focus on truly understanding our challenges and objectives. From the very start, they took the time to thoroughly grasp the problem we were trying to solve, ensuring that every solution was aligned with our specific needs.

What truly set them apart was their culture of going above and beyond when it mattered most. When certain deadlines were critical, their team didn’t hesitate to step up, putting in extra effort to ensure we stayed on track. Their dedication to delivering results, even under pressure, was remarkable and reflected their commitment to our success.

Are there any areas for improvement or something Makura Creations could have done differently?

As a growing company, Makura Creations has been exceptional in many areas, but there’s always room for growth. One area for potential improvement could be streamlining their processes. That said, as they continue to scale, implementing more structured practices could help them manage larger, more complex projects with ease. 

Overall, their willingness to learn and adapt gives us full confidence that they’ll continue to evolve and improve.

BACKGROUND

Please describe your company and position.

I am the Operations Associate

Describe what your company does in a single sentence.

Facilitates DFI Investments into Nepal's financial institutions and PEVC Funds.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Makura Creations to accomplish?

• To develop an investment forum's website.

SOLUTION

How did you find Makura Creations?

Referral

Why did you select Makura Creations over others?

Referred to me

How many teammates from Makura Creations were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Designing and development of a visually appealing impact investment forum's website

• Figma design and approval
• Development of a website
• Incorporation of feedback from the team and updates
• Finalisation of website and LIVE.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• An appealing forum's webiste
• Updates where/when required from Makura

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Perfectly.

What was your primary form of communication with Makura Creations?

Virtual Meeting

What did you find most impressive or unique about this company?

Their patience to listen and incorporate the comments shared by the team was impressive.

Are there any areas for improvement or something Makura Creations could have done differently?

Structurally, the website is well-organized and solid. However, there’s room for improvement in terms of visual appeal, some additional design elements could have enhanced the overall look and feel.

BACKGROUND

Please describe your company and position.

I am the Deputy Director of Himalayan Holidays.

Describe what your company does in a single sentence.

Organizing trekking, peak summiting, mountain expeditions, adventure sports, heritage and cultural tours across Nepal and other Asian countries. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Makura Creations to accomplish?

• To design and develop a new travel and tour website for our company
• To help in Search Engine Optimization of our website and improving web based presence globally.

SOLUTION

How did you find Makura Creations?

Referral

Why did you select Makura Creations over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Makura Creations were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Website User Interface(UI) Development
2. Backend Development
3. Web Hosting
4. Content migration from the existing site
5. Search Engine Optimization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The finished product, our official travel and tours website, is exactly the way we wanted it. Follows our design, structure, with advanced features like interactive map designs, customer enquiry forms, more effective response time of website pages, smoother graphics and designs. Good content writing. etc. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the project's management is very professional, they have always responded to our requests, immediately. Including for after delivery maintenance services, or last minute change request. The management has been very quick and responsive. 

What was your primary form of communication with Makura Creations?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their technical services are top-notch. The project's overall management, team are very pleasant and hard working. 

Are there any areas for improvement or something Makura Creations could have done differently?

So far, there are no complaints, we hope to see Makura Creations expand and add more technologically advanced services to their clients in the future.

BACKGROUND

Please describe your company and position.

I am the Director of Anitya llc

Describe what your company does in a single sentence.

we are a craft retailer, involved in the e-commerce business. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Makura Creations to accomplish?

• Ecommerce website
• set up marketing channel
• Digital marketing

SOLUTION

How did you find Makura Creations?

Online Search

Why did you select Makura Creations over others?

• High ratings
• Pricing fit our budget

How many teammates from Makura Creations were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They developed a WordPress website for our newly launched store, set up a marketing strategy, and delivered results through generative SEO in less than a month."

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Amazing team, highly dedicated, professional, and skilled. I shared my idea, and they brought it to life perfectly. They were clear, communicative, and delivered beyond my expectations. Thrilled with the results. Highly recommended. Thank you, team! Thank you!!!"

Describe their project management. Did they deliver items on time? How did they respond to your needs?

everything before I wanted to know, they were very clear about what they doing.

What was your primary form of communication with Makura Creations?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

clear about what they doing and what I should expect. honest and good communication.

Are there any areas for improvement or something Makura Creations could have done differently?

everything was as expected, perfect for me.

BACKGROUND

Please describe your company and position.

I am a department lead at UWS Nepal

Describe what your company does in a single sentence.

Not for profit organization 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Makura Creations to accomplish?

• Website development

SOLUTION

How did you find Makura Creations?

Referral

Why did you select Makura Creations over others?

• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Website development 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Functional website 

good user interface 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes professional and helpful 

What was your primary form of communication with Makura Creations?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their willingness to help was impressive 

Are there any areas for improvement or something Makura Creations could have done differently?

Not really 

BACKGROUND

Please describe your company and position.

I am the Investment Analyst of Team Partners Fund Limited

Describe what your company does in a single sentence.

Private Equity and Venture Capital Firm 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Makura Creations to accomplish?

• To develop website for Team Partners Fund Limited

SOLUTION

How did you find Makura Creations?

Referral

Why did you select Makura Creations over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Makura Creations were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating a dynamic and customer-focused website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Seamless website launch with full functionality, improved SEO rankings, and successful live accessibility across all platforms.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was efficient, development on time and responding promptly and effectively to our needs.

What was your primary form of communication with Makura Creations?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their blend of creativity and technical expertise was truly impressive.

Are there any areas for improvement or something Makura Creations could have done differently?

Makura Creations could improve by focusing more on custom designs than relying on existing templates.

BACKGROUND

Please describe your company and position.

I am the Director of Doko Tours

Describe what your company does in a single sentence.

Tours and Ticketing 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Makura Creations to accomplish?

• UX Oriented Website Development
• Location based Search Engine optimization
• graphics and social media management

SOLUTION

How did you find Makura Creations?

Referral

Why did you select Makura Creations over others?

• Referred to me
• Company values aligned

How many teammates from Makura Creations were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have had the pleasure of working with Makura from the very beginning. They have been instrumental in assisting us with SEO, Google marketing, and social media campaigns on TikTok and Facebook, providing creative graphics to enhance our online presence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 Their support has been invaluable in building and continuously refining our website to meet our evolving needs. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always prompt in their responses and strive to resolve any issues as quickly as possible.

What was your primary form of communication with Makura Creations?

Virtual Meeting

Are there any areas for improvement or something Makura Creations could have done differently?

We are happy till now on what we are getting.