Custom Software Development for Luxury Watch Retailer
- Custom Software Development
- $10,000 to $49,999
- May - Dec. 2023
- Retail
- United Kingdom
- 1-10 Employees
- Online Review
- Verified
A luxury watch retailer hired KDG to help develop an existing CRM system. The team was responsible for building the platform using Zoho.
KDG failed to deliver the project; the team wasn't able to update the system and create a functional returns process. Their project management wasn't effective, and their communication was poor. Overall, they didn't deliver what they promised, and the client was disappointed with this engagement.
This review includes the vendor’s response.