Jappware

BACKGROUND

Please describe your company and position.

I am an executive at SecurityScorecard

Describe what your company does in a single sentence.

SecurityScorecard is the global leader in cybersecurity ratings, continuously rating over two million companies. Our mission is to enhance cybersecurity awareness and communication among organizations, boards, employees, and vendors. Utilized by over 1,000 organizations, our patented technology supports enterprise cyber risk management, third-party risk management, board reporting, and cyber insurance underwriting. This helps organizations identify and address cybersecurity risks effectively. We also provide instant risk ratings that align with vendor cybersecurity questionnaire responses, delivering a comprehensive view of risk.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jappware to accomplish?

• Rebuild existing solution to fix major issues within a tight timeframe, strong deadline, and high commitments.
• Integration of emerging technologies to remain at the forefront of the industry.
• Assistance with handling increasingly complex security environments while maintaining intuitive workflows and high performance.

SOLUTION

How did you find Jappware?

Referral

Why did you select Jappware over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Jappware were assigned to this project?

27

Describe the scope of work in detail. Please include a summary of key deliverables.

In the first six months of the project, the Jappware team has developed and is continuously refining the following features:

- User Service: Centralizes user data management. 
- Notification Service: Keeps users informed about critical changes. 
- User Management: Simplifies administration and access control. 
- Contact Manager: Organizes and manages business relationships. 
- File Vault: Securely stores and manages documents. 
- Dashboards and Reports: Provide visibility into key data and insights. 
- Exchange Hub: Facilitates data sharing and interaction between systems. 

Currently, this functionality is available to a limited group of private beta users, who can test the platform and provide initial feedback.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project is currently in active development, with several key milestones already achieved. The primary outcome was the rapid assembly and ramp-up of two full-scale engineering teams. This successful team formation allowed for the immediate launch of the product development cycle. We defined a clear technical vision that now serves as the architectural foundation for the entire project. Another significant success was the delivery of the core platform and workflows within a condensed timeframe. This rapid progress enabled the release of the initial version to private beta users for testing. We have successfully established a feedback loop with early testers to guide ongoing iterations. 

The collaboration has provided us with the necessary technical velocity to maintain our development schedule and prepare for a full market launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jappware provided effective project management during the engagement. They established two engineering teams to ensure the timely delivery of core components. Their communication was clear, and they were responsive to technical requirements, which supported integration with existing workflows. They defined a technical roadmap that helped maintain focus on key development milestones. Overall, the collaboration was consistent and reliable.

What was your primary form of communication with Jappware?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect was the rapid assembly of a senior-level engineering team. We quickly integrated 27 engineers, including 4 very experienced technical experts, into our operations, executing a complex platform rebuild without the usual onboarding challenges. Their high level of technical leadership helped define our architectural vision, delivering a functional core platform in an exceptional timeframe. This partnership stands out for its combination of speedy recruitment and deep architectural expertise.

Are there any areas for improvement or something Jappware could have done differently?

There are no significant areas for improvement at this stage of the project. 

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Vestlane, an IT company that streamlines subscriptions and onboarding for private funds and asset maangers with automated KYC/AML and document generation. We enable fund managers and asset managers to raise capital and close funds faster and more efficiently across 100 jurisdictions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jappware?

We needed to augment our engineering team.

SOLUTION

What was the scope of their involvement?

Jappware stepped in with a highly reliable and deeply experienced engineering team that immediately made an impact. Our team from Jappware took charge across backend development, project management, and frontend work, seamlessly collaborating with our in-house engineers to maintain continuous delivery and achieve a much higher development velocity. Their contributions spanned across all essential components that elevated our product and accelerated our progress.

What is the team composition?

We worked with 2–5 teammates from Jappware.

How did you come to work with Jappware?

Jappware was referred to me. I chose them over other options because they had high ratings and a great culture fit.

What is the status of this engagement?

We worked together from January 2022–October 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Jappware supercharged the IT company’s engineering capabilities, seamlessly integrating with the internal team. They delivered high-impact backend and frontend development, enhanced our frontend framework, built a powerful set of fintech modules, and crafted an intuitive workflow configurator — all while expertly driving project management.

Thanks to Jappware’s strong technical contribution and steady collaboration, we successfully completed a full system rewrite and continuously shipped new features and improvements using an agile approach. Even more importantly, our end clients noticed — and appreciated — the enhanced capabilities and smoother experience delivered by the revamped system.

How did Jappware perform from a project management standpoint?

Jappware kept everything running smoothly through consistent, clear communication across virtual meetings, email, and messaging channels. Their structured yet flexible approach made coordination effortless.

What did you find most impressive about them?

Jappware truly stood out. Despite being an external partner, they operated like trusted colleagues right next door, professional, thoughtful, and deeply collaborative. The team demonstrated sharp critical thinking and genuine kindness throughout the engagement. Their level of commitment was remarkable, especially given the severe challenge of living and working in a country at war.

Are there any areas they could improve?

If anything, we would have welcomed even more proactive pushback when requirements from our business team lacked clarity. A bit more assertiveness in those moments could have made the process even smoother, but this is just the cherry-cherry on the cake. We thank Jappware and their whole team a ton for what they've brought to the table!

UPDATED REVIEW

This review was published on April 22, 2022.

Ivo Schmiedt
Product Manager, VestlaneLegal

Berlin, Germany

51-200

Jan 2022 - Ongoing

Project summary
Jappware is doing back- and frontend web-based platform development for a law firm to run KYC and AML checks. They use Java Spring Boot and Angular to develop a smart flow and document builders system.

Feedback summary
So far, the client is very satisfied with Jappware's work. Jappware's team thinks critically and asks relevant questions to ensure their deliverables match the client's project goals. They're excellent partners and dedicate one developer to each project so they can fully address the client's needs.

BACKGROUND

Introduce your business and what you do there.

I'm the product manager and legal associate at Vestlane, a law firm. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jappware?

We hired Jappware for their IT services.

SOLUTION

What was the scope of their involvement?

Jappware is providing us with web-based platform development services. The platform will help run know-your-customer (KYC) checks of investors on private equity funds — the software generates documents based on user inputs. It will help other regulated entities that need to run KYC and Anti-Money Laundering (AML) checks. 

Jappware handles all of the back- and frontend system development but isn't designing the new platform. The current platform uses Python and Angular, but Jappware is developing the new backend in Java Spring Boot and the frontend in Angular. They're developing smart flow and form builders that will help create documents. Once development is complete, Jappware will take over platform maintenance. 

What is the team composition?

We work with about six teammates from Jappware, including a QA teammate and senior, mid-level, and junior back- and frontend developers. 

How did you come to work with Jappware?

We found Jappware through an acquaintance who was working with them on another project. 

How much have you invested with them?

We've invested around €60,000 (approximately $64,000 USD) with Jappware. 

What is the status of this engagement?

Our engagement with Jappware began in January 2022, and it's ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Jappware is still working on the project, and so far, we're really satisfied with their work. They think critically and question the project specifications and requirements to ensure their deliverables match our overall project goals. Jappware has exceeded my expectations — I'm 100% satisfied with their work so far. 

How did Jappware perform from a project management standpoint?

Jappware stays within our budget and timeline. We primarily communicate through Trello, a shared Slack channel, and Jira. 

What did you find most impressive about them?

Jappware is an exceptional external service provider because they dedicate specific teammates to our project — the developers we're working with aren't working on three other projects, just ours. This allows their developers to concentrate on our needs and understand exactly what they need to build. In comparison to other vendors, Jappware communicates well and acts as part of our in-house team. 

Are there any areas they could improve?

I have nothing specific for Jappware to improve. 

Do you have any advice for potential customers?

I'd advise customers to ensure that the developer they're working with from Jappware is only working on their project. Other than that, I'd advise customers to thoroughly onboard Jappware's teammates and lay out their project goals.

STAR RATINGS
Overall rating: 5

Quality: 5

Cost: 4

Schedule: 5

Willing to refer: 5

BACKGROUND

Please describe your company and position.

 I am the Co-Founder of a supply chain, logistics, and transport company 

Describe what your company does in a single sentence.

Digitizing Freight Documents.-

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jappware to accomplish?

• Create UX and UI Designs

SOLUTION

How did you find Jappware?

Referral

Why did you select Jappware over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Jappware were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Jappware has provided comprehensive UX design and development services to create intuitive and user-friendly digital solutions. Initially, they conducted thorough research to gain insights into user needs and behaviors. Based on this, they developed user-centric designs, created wireframes, and prototypes that were refined through iterative testing.

After completing the UX design phase, Jappware took on the programming stage, during which they transformed the designs into functional software. Throughout this process, they ensured that the final products were both aesthetically pleasing and technically sound.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Defined work packages were successfully completed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jappware demonstrated exemplary project management throughout the duration of our UX and UI design project. They consistently delivered all items on schedule, showcasing their commitment to timeliness and project timelines. Their response to our needs was highly proactive and customer-focused.

Communication was clear and frequent, ensuring that all parties were aligned and any adjustments were smoothly integrated without affecting the project's progress. Their ability to adapt to changing requirements and provide timely solutions was particularly impressive, reinforcing their reputation as a reliable and client-oriented service provider.

What was your primary form of communication with Jappware?

Virtual Meeting

What did you find most impressive or unique about this company?

What's most impressive about Jappware is their ability to seamlessly integrate feedback into the development process, ensuring that the final product is finely tuned to user needs. Their commitment to clear communication and collaborative problem-solving sets them apart.

Are there any areas for improvement or something Jappware could have done differently?

Not really

BACKGROUND

Please describe your company and position.

I am the CEO and Co-Founder of Engenai, Inc

Describe what your company does in a single sentence.

Engenai, Inc is a Generative AI company that helps e-commerce companies unleash the power of AII/Large Language models with their LLM Ops platform and Generative AI Search

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jappware to accomplish?

• help with delivering an MVP of our product
• scale our Engineering team
• increase time to market for new features

SOLUTION

How did you find Jappware?

Referral

Why did you select Jappware over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Jappware were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Jappware has been a reliable partner in our startup journey. We hired Jappware to help us build an MVP of our product and to increase time to market of the new features and they didn't disappointed. They were a reliable partner from day 1 and have scaled up and down with us, closely responding to our needs and delivering excellent service. Jappware team is a very talented and skilled team of Engineers and we treat them as our own team. We are very grateful to have these guys on our journey!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Jappware has delivered every spring and we have measured every deliverable closely by doing spring demos/reviews. We are very serious about quality and timelines and they have been able to meet our expectations every time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had a dedicated Delivery Manager on Jappwareside who was very closely involved in planning and spring reviews. They responded to our changing needs and were able to impress us with their delivery results.

What was your primary form of communication with Jappware?

Virtual Meeting

What did you find most impressive or unique about this company?

Three things make them stand out: 

1. Strong Engineering culture - which is very closely aligned with our Engineering culture so the Jappware team became an extension of our team 

2. High quality standards - it was very important for us that they could meet our high bar and they did 

3. Extremely intelligent and strong Engineers - they are basically Silicon Valley level engineers, who were able to work on par with our team And on top of this, sinceit's a boutique company, the CEO is extremely involved and CARES about every client - regular check ins, staying on top of delivery etc. Excellent Customer Service is a huge bonus!

Are there any areas for improvement or something Jappware could have done differently?

The only downside is timezone but we were able to work around it by maximizing the time overlap

BACKGROUND

Please describe your company and position.

I am the COO of Betts Recruiting

Describe what your company does in a single sentence.

We are the leading go-to-marketing recruiting platform in the United States.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jappware to accomplish?

• Build our chrome exstension
• Build our Connect talent acquisition platform
• Layer in Machine Learning to our talent acquisition platform

SOLUTION

How did you find Jappware?

Referral

Why did you select Jappware over others?

• Great culture fit
• Referred to me
• Amazing Team

How many teammates from Jappware were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have been working with Japware for the last 3 years. They have built our Enterprise recruiting platform, Connect from the ground up. This includes 3 main pieces of the platform. First the Enterprise web application that houses almost 1M of our candidates, their profiles, and a lot of data that those candidates offer up. Connect is a marketplace in which clients and candidates can find each other.

Second the machine learning that we dubbed Just in Time talent in which multiple machine learning algorithms find candidates that are the right fits for the roles that we have open and then outreach to them through hubspot automatically. Third, they created a chrome extension that automatically pulls information from the internet to fill in profiles of the candidate in our platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We now have over 150 of the top tech companies in the US as customers on our platform and we wouldn't have been able to do it without Jappware.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is super responsive and truly took the time to understand our goals of the business not just our requirements for the project. They made strong recommendation throughout and still do today. They never missed a deadline.

What was your primary form of communication with Jappware?

Virtual Meeting

What did you find most impressive or unique about this company?

We're impressed by their mix of talent, ability to communicate effectively, and understanding of our business model. When a developer understand your goal as a business you are able to really create something special.

Are there any areas for improvement or something Jappware could have done differently?

None so far.

BACKGROUND

Please describe your company and position.

I am the CTO of Founders1 GmbH

Describe what your company does in a single sentence.

Building a SaaS product to support regulated companies to stay compliant by implementing automated, collaborative processes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jappware to accomplish?

• Having a high performing team to develop sensitive software
• Having Java and Typescript experience
• Having a full integrated software delivery pipeline
• HAving a team understanding and optimizing the product

SOLUTION

How did you find Jappware?

Referral

Why did you select Jappware over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Jappware were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Self contained Software Delivery Team. Includes a self organized Team, with Development, QA and(Dev)Ops, taking care f the full lifecycle of our software and development processes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivering high quality features on a weekly base. Solving complex enterpirse integration challenges.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We are working together, in daylies we organize the deliveries and fine-tune requirements.Atmossphere is being one team working together. Where a needed team is self-organized and takes care of the detailed software-development process (reviews, testing, etc), Altogether we achieved a status of reliable commitment, and (90%) on-time delivery.

What was your primary form of communication with Jappware?

Virtual Meeting

What did you find most impressive or unique about this company?

We're working together as one company, its a partnership, not client/vendor relation ship. Team as well as the managements understands our product, domain and needs. Developers are experienced and can work without a high effort on management from our side, so we can place even requirements with a rather 'sparse specification' and still getting out the desired result.

Are there any areas for improvement or something Jappware could have done differently?

There's nothing they need to improve on.

BACKGROUND

Please describe your company and your position there.

I'm the CTO of automation testing company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jappware, and what were your goals?

We needed a hand to rebuild a client’s existing web app that was made by another development company. The client was planning to launch the next generation of our products to replace the current version and we had to implement new features and functionalities. Jappware gave us a hand of professional help.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have worked with Jappware on several projects after finding them on Clutch two years ago

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Jappware took the lead on the development. They were flexible in following clients changing requirements. Before starting the project, they had a discovery phase with the client where they asked detailed questions about their business and why they wanted to change the app.

How many people from the vendor's team worked with you, and what were their positions?

The team size was flexible depending on the workload. If more or less effort was needed, the appropriate number of people were added or removed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Outcomes from the project: The app has been released in time and is performing well for users. The client has already suggested to us that they would like to keep this same development team to oversee the next version.

Describe their project management style, including communication tools and timeliness.

We worked within sprints that were divided by scope of tasks. Communication was via Slack including weekly meetings where they were always on time. We had points of contact who were always there if we had questions.

What did you find most impressive or unique about this company?

Clients requirements often changed, but Jappware team stayed really flexible and client oriented. They are professionals in healthcare app development, and that is no doubt.

Are there any areas for improvement or something they could have done differently?

No. We are satisfied

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a software company and the software is driven for the death care industry, so funeral homes and crematoriums. It is a SaaS offering to the customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jappware?

We were looking for a good firm and to outsource the development.

SOLUTION

What was the scope of their involvement?

They use Amazon Web Services (AWS) to deliver the product and everything is coded in Java. The previous firm was using an outdated version of Java so Jappware updated it because there were security flaws. Jappware also built out a custom API into our bank.

What is the team composition?

We work with Andriy (CEO) and he helps with the payment process and oversees the quality. We also work with Olesia (Team Lead),  Ivan (CTO), and about four others.

How did you come to work with Jappware?

I originally went with another firm and there were constant struggles with understanding requirements and complex payment processing in the app. The team was having a hard time understanding it and we got tired of essentially wasting time and money. So after I found Jappware on Upwork, it came down to them and another firm and I felt more comfortable with Jappware. Jappware seemed like a smaller, tight-knit team and that they had more experience on the payment front.

How much have you invested with them?

We pay a flat rate of $5,000 per month.

What is the status of this engagement?

We began working with them in March 2020 and have been working together since.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They provide really good service.

How did Jappware perform from a project management standpoint?

They manage deadlines great and communicate well. The hardest part is the time difference, so most of our meetings are between 8–9 am our time and 5–6 pm their time. We have a two-week sprint set up, so it’s very agile development. We typically use Slack and email to communicate and JIRA to tracks stories and epics. 

Once a week we also have a Google Meet conference. Our teams communicate multiple times a week and sometimes multiple times a day. Once they finish the sprint, we have a sprint acceptance meeting and we go through all the items that were supposed to be worked on. Then we have a demo meeting and I either accept it or not; then we go onto the next sprint.

What did you find most impressive about them?

They speak really great English and it’s really easy to communicate with them. What I like the most is that they feel like part of the team, which I didn’t have with the previous team. They care and make suggestions a lot. The team always mentions if they think they can do something better, which I think is unique. 

I wanted a partnership and someone that would be invested rather than being paid to do the bare minimum, and that’s what I got. They stay late or come in early so we can talk because of the time difference, which I really appreciate. I’ve really enjoyed working with them and they’re a great group of people.

Are there any areas they could improve?

No, there are none.

Do you have any advice for potential customers?

They move through tasks pretty quickly and they’re really smart, so make sure you have a roadmap in mind or you may quickly run out of tasks because they’re very efficient. Be ready to hit the ground running.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a financial business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jappware?

We’re building a fintech solution aimed at giving people the likelihood of their mortgage being approved before they apply — pre-application eligibility.

SOLUTION

What was the scope of their involvement?

We brought Jappware in to build the solution from scratch and up to the launch. It’s all going to be web-based, accessible from desktops and mobile phones. We have a separate designer working on the look and feel, and Jappware is taking care of the front- and backend development. They’re working in Java and have a long list of technologies, but I’m not familiar with those.

What is the team composition?

I believe they have four people on the project. Andriy (Founder and CEO) is my main contact.

How did you come to work with Jappware?

I did a lot of research online and spoke to different companies. It’s quite a complex solution, and many people didn’t understand where to start. I believe I found Jappware on a freelancing site, and we had an open discussion. I flew to Ukraine to meet him and found that they knew what I was talking about.

How much have you invested with them?

We’ve spent $40,000–$50,000 so far.

What is the status of this engagement?

I started working with Jappware around May 2019. The project is ongoing and we haven’t launched yet. We should’ve been live next month, but we probably won’t be live for a while now with the Coronavirus situation.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re very good. Andriy is very switched on and intelligent and grasps complex processes quickly. He didn’t have a background in mortgages, but he grasped it quickly and translated what we needed into code and into a working solution. We’ll have a better idea about the platform once it’s live but we’re still building it.

How did Jappware perform from a project management standpoint?

They’re really good. We’re using Bitbucket and Slack. I believe they were using Jira, but they stopped. Slack is the most common tool we use for communication.

What did you find most impressive about them?

I’m a non-tech person, and Jappware is the first company I’ve worked with. They’re pretty good, but I haven’t used any other tech companies, so it’s hard to answer. Andriy understands the problem.

Are there any areas they could improve?

The functionality of the platform is tricky to explain even to an industry expert. Trying to explain it to someone who’s never done mortgages is even tougher, but they’ve done well. There’s nothing I could say that they could do better. I’m really happy with them. They’re motivated and they want to help. I can see that Andriy really cares about the business and wants it to do well.

Do you have any advice for future clients of theirs?

Clients should be very clear and specific about what they want.