IT Enablers Global

BACKGROUND

Please describe your company and your position there.

VTrack Solutions offers a wide range of scalable & cost-effective trackers for cars, vehicles, and any other assets, GPS trackers for cars, fleet management, satellite navigation, workflow, job planning, and security tools

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Enablers Global, and what were your goals?

We hired IT Enablers Global to create website for our company's website. Goals were to showcase our products and services. These include GPS Trackers, Dispatch & Tracking software.

SOLUTION

How did you select this vendor and what were the deciding factors?

After researching thoroughly & comparing with others. This company turned out to be very affordable and professional.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our team at VTrack got into contact with IT Enablers Global team and provided them our complete requirements and goals that we want to achieve through our website. Their team listened to what we wanted. We wanted a website that can be easily handled by even a non-technical person. And that was made possible by Wordpress integration

How many people from the vendor's team worked with you, and what were their positions?

Three people worked with us:

• Web Developer
• Web Designer
• Project Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We wanted to showcase our products and services on our website. And this was ultimately what we got from IT Enablers Global team, within the set timeline.

Describe their project management style, including communication tools and timeliness.

Their project manager was really helpful lady. She made sure that she keep us on the loop at completion of every major step while their team is creating our website. She was constantly in contact with us through skype & emails.

What did you find most impressive or unique about this company?

The way their team works together and ensure the timely delivery of a project. Their solutions were the most efficient and affordable.

Are there any areas for improvement or something they could have done differently?

None. So far our experience with them has been great.

BACKGROUND

Please describe your company and your position there.

Our company works to provide telecommunication and phone services. I work as a Sales and Marketing Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Enablers Global, and what were your goals?

We hire IT Enablers Global for the creation and updating of our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

Referred to us by our partners.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We asked them to create online portal to showcase our services and products. They used wordpress technology to build our website.

How many people from the vendor's team worked with you, and what were their positions?

3 people were working with us.

• Project lead
• a web designer
• a website developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Revamping our website resulted in low bounce rate and retention of traffic for longer period of times. This helped increase in leads and customers.

Describe their project management style, including communication tools and timeliness.

The professional manner in which they delivered the project on time was phenomenal. They used different communication tools such as Zoom meetings and emails to update us about the project.

What did you find most impressive or unique about this company?

Their professional and helpful behavior, which made us understand each and every step of the project was amazing!

Are there any areas for improvement or something they could have done differently?

None. They were thoroughly professional.

BACKGROUND

Please describe your company and your position there.

Marketing Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Enablers Global, and what were your goals?

Web Designing and Development. Our aim was to built a platform to provide a telecommunication services, call center services to all the industries.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them while searching for online web designing solutions provider. Deciding factor would be their carefulness about the details of our project, their helpful & professional team and their timely response.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After details assessment of their previous work. We discussed with them what actually we want, they took our requirements in details. Our aim was to have the perfect call centre service provider's platform to businesses from every industry. The technology they used is WordPress.

How many people from the vendor's team worked with you, and what were their positions?

Two people: Design Lead & Web Developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Increase in our leads and inquiries.

Describe their project management style, including communication tools and timeliness.

They used Zoom for meetings and were using their inhouse project management software for timely completing their given tasks.

What did you find most impressive or unique about this company?

Their accuracy of timely delivery. Their helpful behavior towards customers is impressive. 

Are there any areas for improvement or something they could have done differently?

So far so good.