ICEO - Venture Builder

Please describe your company and your position there.

I am a project manager at a financial instruments exchange, I am responsible for creating, coordinating and implementing the GPW Private Banking project.

For what projects/services did your company hire ICEO - Product House?

ICEO participated in project development, in particular business and product model of the DLT platform operated by Stock Exchange. ICEO's task was to develop a comprehensive concept of the platform to introducing private blockchain as a durable information carrier for data from the primary and secondary market.

What were your goals for this project?

GPW Private Market is a project of platform that will connect investment projects with investors - will enable financing, and will handle trading and tokenization assets. As part of the market, companies will have the opportunity to raise capital. The platform will consist of three modules: the primary market, service market as well as mentoring and education.

How did you select ICEO - Product House?

There are many companies in the Polish market dealing with blockchain technology, but few of them can also think productively and see the task in a wider spectrum.

ICEO is one of those companies which, through their experience and projects carried out so far, have shown that it is able to take full advantage of blockchain capabilities for products of the fintech industry. ICEO was the right partner for us.

Describe the project in detail.

First of all, ICEO had to take on conceptual work and create a comprehensive product vision. The basis of the work was the complex business objectives of the platform we which provided.

As part of the concept development, many different technologies have been taken into consideration: Hyperledger, Java, Scala, Akka, Akka Streams, Kafka, Cassandra, Solr, Spark, MariaDB, Redis.

All developed concepts had to be combined under detailed documentation that was divided into individual business processes. Due to the vast experience, ICEO specialists also provided professional advice on blockchain and private blockchain (hyperledger). This knowledge was the basis for developing the assumptions of the platform concept.

What was the team composition?

Wojciech Sroka - PO - Product Owner Damian Zachwieja - CTO + 8 years of experience in blockchain technology

Can you share any outcomes from the project that demonstrate progress or success?

Cooperation with ICEO has created the foundation for the creation of the entire project. Thanks to experience with blockchain technology and product thinking, ICEO has created a concept and architecture that enabled us to further implement the project.

How effective was the workflow between your team and theirs?

ICEO has a client oriented approach, crucial for effective cooperation. The provide wide scope of advice. People we have worked with are not only specialist in the given field but shown engagement and responsibility for the whole project.

What did you find most impressive about this company?

We were impressed with their knowledge and experience, dedication and hard work.

Are there any areas for improvement?

People form ICEO we have an oppportuity to work have proven to be the best in their scope of expertise.

Please describe your company and your position there.

I’m the CEO of Profolyo and the founder and owner of Folyo - it's a studio based on the system and technology to create realistic 3D animation and 360o on the basis of photos. Our activity is dedicated to the e-commerce industry. It lets see the product in a much broader spectrum. Thanks to this, the shop's customers can make a more informed purchasing decision and avoid possible disappointments.

For what projects/services did your company hire ICEO - Product House?

The task was several stages. I entrusted ICEO with the job of developing a platform that allows users to create 3D and 360o animations based on photos. However, the whole idea of Folyo is more complex. It is a tool both for photographers themselves, to give them more opportunities to present products, and for shop owners, so that they can prepare a presentation from ready-made photos and most importantly - be able to adapt it to their e-commerce platform.

The next step was, therefore, to develop a complete system for building presentations in an online form and placing them on websites in the form of a widget.

What were your goals for this project?

E-commerce as industries is an organism that is constantly evolving. I wanted to equip online stores with a tool that would allow them to fight for reliability and credibility in the presentation of products. These should be core values in this industry. What often prevents the customer from buying is the fear that the product will not match the description or that the pictures are illegible.

Our tool was to change that. The system for creating photos and building presentations had to be intuitive, customized and most importantly - user-friendly. I wanted photos created using Folyo could be shared online, and the solution itself to be adapted to Allegro and eBay standards as well as to popular online store systems such as PrestaShop, Magento or WooCommerce.

How did you select ICEO - Product House?

ICEO has experience in creating comprehensive products for the e-commerce industry. I also knew that they had a competent team and technology that could meet all project requirements and expectations. The first step was to prepare the Proof of Concept widget, which confirmed my choice.

Describe the project in detail.

Work began with the development of the Proof of Concept of the entire widget showing products in the form of 3D / 360o presentations. It was the stage of combining the concept with technology. The task was to define guidelines as to the format and number of photos needed, as well as the presentation options available.

When all these issues clarified and were clearly defined, ICEO then proceeded to the next stage of the project, i.e. the very development of a complete system for building presentations in the form of online and placing them on websites in the form of a widget (Player). Given the high requirements for the intuitiveness of the interface, an important task was to prepare a complete UI / UX project, both for creating product animations and an application enabling file playback and implementation on the store's website.

In order for all elements to function as a whole, an administrative panel was designed and implemented to manage the entire system. The project uses Phalcon Framework, PHP, Payments API, 360o photography technologies.

What was the team composition?

The team was composed of a project manager, 2 backend developers, frontend developer and UX designer.

Can you share any outcomes from the project that demonstrate progress or success?

After implementation, Folyo was enthusiastically received by both the e-commerce industry, which resulted in many mentions in industry magazines and websites commenting on the most interesting technologies. Most importantly, however, our product is praised and willingly used by our customers. The feedback we collect is extremely and consistently positive. E-commerce owners appreciate the convenience of implementing our widget on their websites.

How effective was the workflow between your team and theirs?

Communication was smooth and professional. I was getting an update about the most important progress in the project. We also had regular project meetings. There were no missed calls situations, the email contact was also impressively efficient.

What did you find most impressive about this company?

At the preparation level, Proof of Concept proved that they know what we're dealing with. Thinking flexibility, high awareness of available solutions, their pros and cons. They skillfully select tools, have specialists in every field, and they are able to implement their ideas. - this is most impressive.

Are there any areas for improvement?

Not anything that I'm aware of. In the case of the project I asked for, they did their job. I don't know how they work in other areas, but based on my experience, I can imagine that they can handle any challenge.

Please describe your company and your position there.

I’m the CEO and founder of DoxyChain. Our product is an infrastructure for documents digitization and management. We provide full control over documents: let our clients create them, sign them and manage them in the cloud. DoxyChain was established as a startup

For what projects/services did your company hire ICEO - Product House?

The concept of our DoxyChain platform developed as an MVP by me and my associates required the support of an experienced product house to arrange all internal processes and systematize the functionality of our tool.

The ultimate task was to create a reliable and advanced SaaS platform using Blockchain technology (BaaS). We needed also the support in developing business and revenue models for our platform - the whole product strategy.

What were your goals for this project?

There is a growing need to digitize many processes related to the circulation and acceptance of documents. One of the leading trends in modern technologies is enabling the electronic signing of documents at a distance.

From the beginning, as DoxyChain we were cooperating with lawyers and Warsaw Universities to build a fully legal platform for document management using distributed technology.

Our goal was to design and develop a platform for creating, signing, transferring, and managing documents online. Our distinctive qualities were supposed to be the digital security ensured by consistent technology and the integrity of all the actions taken on the document.

The vision of the product was to enable large corporations to go paperless and digitize documents workflow for customers with a guarantee of a durable medium. So thanks to a dedicated application, a corporation's client can also store documents from insurance companies, energy companies, or banks on their mobile device.

How did you select ICEO - Product House?

ICEO has an extensive portfolio and has cut its teeth on projects related to security and blockchain technology. That is why we decided to cooperate with ICEO, knowing that they would be up to the task and we would find a common ground.

Describe the project in detail.

To join DoxyChain platform, the user must pass the KYC (know your customer) process to identify the users obtaining relevant and accurate information. It’s a due diligence procedure, so we needed to ensure it’s safety for clients or other legally defined entity to carry it out smoothly.

We needed to create the protocol based on tailored hybrid blockchain which combines features of private and public ledgers. We started with the so-called "Permissioned Blockchain" in which consensus is ensured by the Proof-of-Authority, ie one in which only selected entities, selected nodes can create new blocks. We operate on an open Tendermint project.

Transactions are delegated to the blockchain. We add new blocks, i.e. sets of transactions, to the blockchain. There are several types of transactions. There are personal data, but also powers of attorney. There are personal data, but also powers of attorney, use of a power of attorney or its revocation.

We wanted to provide a flexible and holistic solution in B2B, B2C, C2C models. Four revenue channels have been developed as part of the product strategy:

• SaaS - subscription for SMEs and individuals - 3 packages to choose;
• White Label solution for corporations and large firms;
• BaaS - blockchain as a service - subscription for the ability to store data on our blockchain;
• B2B - fee for integration with service providers (e.g. telecoms) aiming at storing all the bills, contracts and documents between.

Such an extensive solution and many segments of the target group had to require advanced information architecture and UX solutions, which were designed under the supervision of the project owner on the part of ICEO.

We also had to ensure easy and smooth integration with each business. What was left at the end? Testing, testing and testing to be 100% sure that everything operates perfectly and flawlessly.

What was the team composition?

The team was quite extensive - it was composed of a product owner, a project manager, blockchain specialist, backend developers, frontend developers. Product owner worked very closely with the project manager to coordinate a work of the whole team.

Can you share any outcomes from the project that demonstrate progress or success?

We provided many companies with a tool that really enhanced the remote workflow during for remote workflow during COVID-19 pandemics. Feedback from our customers is extremely positive. We managed to meet all design assumptions.

Our infrastructure ensures safety, comfort and responds to the growing need of our civilization - digitization and document management. And the product is still developing.

How effective was the workflow between your team and theirs?

The project was iterative. ICEO knew our vision and all the most important assumptions. Together, we developed a work schedule that allowed for the efficient implementation of individual elements of the entire ecosystem.

What did you find most impressive about this company?

ICEO are professionals with whom building a blockchain-based product is a pleasure. They are happy to share knowledge and propose innovative solutions and an unconventional approach. And it works.

They have a product approach - they understand that everything has to be based on a business strategy. Without a well-thought-out model, technology alone cannot defend itself. Their help in this regard was invaluable.

Are there any areas for improvement?

ICEO works great in its field. I have no noteworthy comments on our partnership regarding this project. They will definitely support us in further work on the development of DoxyChain. There is still a lot to do in the future.

Please describe your company and your position there.

I’m the CEO of AMLSEC Sp. z o.o. and I was responsible for project management, commissioning the creation and implementation of the entire AMLSEC anti-fraud system.

For what projects/services did your company hire ICEO - Product House, and what were your goals?

I turned to ICEO with the task of creating a comprehensive system ensuring the possibility of monitoring customer transactions, which thus allows financial institutions to be protected against the risk of money laundering and terrorist financing. Currently, financial institutions face one of the biggest challenges in ensuring the security of financial transactions for clients.

The answer to this was to create a system that will be a breakthrough solution on the financial services market, securing the data of registered users and eliminating actions taken by fraudsters by blocking threats such as internal fraud, credit fraud, unauthorized transactions, card fraud, taking over existing bank accounts.

It was also necessary for the system to react very quickly to new types of frauds thanks to active machine learning in near real-time.

The scope of cooperation included creating the concept, designing the system architecture and its subsequent implementation. ICEO, thanks to its experience in the financial industry and high knowledge of KYC systems and machine learning, also supported us at the advisory level at every stage of the process.

How did you select ICEO - Product House and what were the deciding factors?

Currently, there are few companies on the Polish market that have a full range of competences in the areas of KYC, machine learning and AI to ensure comprehensive creation of a product dedicated to the financial industry. ICEO has the necessary experience and portfolio, which is why we decided to entrust the creation of our product to them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Given the complexity of the system and the expected advanced functionality, it was necessary to design a flawless and efficient architecture. Only after the solid foundations of the system were created, work began on its individual modules and unique functions.

It was important to choose the right technologies for each part of the system. Here we relied on the experience and technological facilities of ICEO. The whole work required a comprehensive product approach.

Subsequent works were focused on the system enabling the matching and linking of transactions in the case of deliberate division of the transaction amount by the customer in order to avoid reporting the so-called subliminal amounts.

AI modules have been created that allow learning the customer's behaviour and transactionality, also analyzing historical data. Thanks to the AI module, the system learns how customers make transactions while maintaining security, a sense of customer anonymity, avoiding false alarms and unnecessary blocking or suspending transactions.

An algorithm for analyzing and comparing with standard customer behaviour patterns was also prepared, transaction patterns and customer behaviour scenarios are created. The system is able to detect financial frauds in real-time based on customer profiles and individual transaction history analysis.

The implementation of AI and machine learning also allowed for the creation of the system's decision-making power.

In the event of suspicious situations, the system makes a real-time decision regarding the types of activities carried out, e.g. transaction blocking, suspension of its implementation, reporting suspected money laundering or terrorist financing, request for additional explanations, documents from the client, observation and increased client analysis or other actions programmed by the institution.

How many people from the vendor's team worked with you, and what were their positions?

1x Project Manager 1x CTO/Architekt 4x Senior Backend Developers 1x Frontend Developers

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to the rich functionality of our system, it has met with the interest of many financial institutions. It is used as a security tool, but also a very insightful analytical system that provides a lot of useful information. Our clients tell us that the number of frauds is declining thanks to AMLSEC.

Describe their project management style, including communication tools and timeliness.

It was a very partnership relationship based on mutual trust. Meetings were held regularly, weekly. I was kept informed about the progress of work on each module. Customer service and high communication skills are the distinguishing features of ICEO.

What did you find most impressive or unique about this company?

The experience and technology supported by the implemented projects for the financial industry were the factors that determined the selection of ICEO for the implementation of this project. During our cooperation, I found out that they are top-class professionals.

Are there any areas for improvement or something they could have done differently?

I have no objections to the work of ICEO - on the agreed date, they created a product that meets all the guidelines and meets our expectations.

Please describe your company and your position there.

I’m the CEO of Admitrade. As a company we offer software that allows you to automate financial trading on the cryptocurrency and Forex markets, allowing you to play on the stock exchange for 24 hours, throughout the year.

For what projects/services did your company hire ICEO?

Trading platforms are developing at a crazy pace. Process and transaction automation is now a necessity. The development of stock market predictions must be supported by AI algorithms because the market changes from minute to minute. This brings with it also many challenges related to ensuring the safety of these operations.

The main task we entrusted with ICEO was to create an automated trading bot that makes independent decisions on the implementation of transactions based on data collected from cryptocurrency exchanges and forex markets. The bot had to be reliable in calculations and predictions and meet the highest security standards, securing investors' funds.

What were your goals for this project?

Our trading bot was supposed to be optimized under the high-level market needs. We care about the security of investors who use our services and the greatest profit possible by using our solutions and technologies.

We want to ensure both of the above. Using advanced AI, the bot had to calculate predictions about changes in the market, which is quite unpredictable and dynamic. The bot was supposed to enforce and execute implemented trading strategies within the framework of selected stock exchanges.

How did you select this vendor?

The dominant factor behind the choice of ICEO was their impressive previous experience in creating digital products dedicated to cryptocurrency markets. They understand the principles of blockchain technology and are able to implement it effectively. They also have experience in AI projects and machine learning, so we were convinced that they would meet the requirements of the task.

Describe the project and the services they provided in detail.

Trading bot needed to work with the variety of selected stock exchanges within the expanded trading framework. Calculations, predictions and strategies used using AI algorithms had to be properly shielded. It was necessary to create a durable and secure medium that would agglomerate all movements and activities of the bot.

To collect and store this information, a private blockchain was created based on the Hyperledger Fabric engine, which is intended as a foundation for developing applications or solutions with a modular architecture. It enables performance at scale while preserving privacy.

In this solution using the node.js environment, the structure looks as follows - one node is connected and stands next to the bot, while the others are stored at investors.

Thanks to this, a layer is provided that acts as a permanent information carrier, preventing any manipulation of the bot by external entities. All transactions and certainty regarding billing are secure.

What was the team composition?

The team was composed of a product owner, a project manager, blockchain consultant, 8 backend developers, 2 frontend developers, Android developer and iOS developer. Product owner worked closely with the project manager to coordinate a work of the whole team.

Can you share any information that demonstrates the impact that this project has had on your business?

After a short time, we could see the satisfaction of our investors, who implemented the bot as part of their activities on the trading market. This cutting edge technology helps them perform as their finest on the stock exchanges. The feedback is very excellent.

How was project management arranged and how effective was it?

ICEO ensures the efficient flow of information on project progress. We were always up to date with their work. All issues were consulted. Communication was smooth.

What did you find most impressive about this company?

Experience in using blockchain technology. ICEO can use this technology taking into account all the nuances of the product and adapt it, meeting all original design assumptions. They understand the functions of the cryptocurrency market and can create the best solutions for it.

Are there any areas for improvement?

The key is to find a common language. We and ICEO both work with the cryptocurrency market and understand each other. It is possible that for a client less embedded in technology, mutual understanding will require more work on communication. But ICEO client service can also take care of such a client and make everything more understandable.

Please describe your company and your position there.

The mission of Igoria Trade S.A. is introducing innovative financial products to the market via IgoriaCard.com and Trejdoo.com transaction platforms, adapted to the new needs and requirements of the client. My role is to lead the company as the CEO. I have 20 year of experience in the capital market and financial innovative services sector.

For what projects/services did your company hire ICEO?

I hired ICEO to conduct product analysis and develop a new system architecture for our financial systems that maintains and ensures full transactionality.

What were your goals for this project?

The keyword here is scalability. What I cared about the most was to arrange and design the new architecture that retains full functionality when it’s scaled for global business development and an enormous increase in the number of transactions per second. Innovation and the highest quality are the fundamental values behind the solutions offered by Igoria Trade S.A. and it was necessary to secure our highest standards.

How did you select this vendor?

We were looking for a team of experts with extensive experience in creating architectures, especially systems for the fintech industry that can holistically look at the product, its intended use and future development perspectives. In the face of scaling and global development facing Igoria's financial products, this was very important to us. We chose ICEO on the basis of reference and we were not disappointed, they cleared the way and showed us the way in which our solutions can be developed.

Describe the project in detail.

The task entrusted to ICEO consisted of several stages. The first was mandatory to audit the current system architecture and determine which elements are working properly and can stay, which are necessary to change and improve, as well as those that do not fulfil their role and must be removed. The bottlenecks were analyzed and critical points were identified. Insight into the current situation and the state of architecture enabled further design work to be undertaken.

The next element was the preparation of the concept of the target architecture, after which the process of designing a new architecture assuming: high availability (HA), the possibility of horizontal scaling and full data retention. The analytical and research work carried out as part of the audit had to be combined with subsequent conceptual and design work. ICEO has prepared a process plan, how to reach from the level of the current architecture, updating components one by one, to the target stage.

What was the team composition?

The team consisted of two members: CTO and Software Architect.

Can you share any outcomes from the project that demonstrate progress or success?

The new system architecture and designed to implement the scaling method for global development have allowed us to ensure full transactionality of our products and solved all the potential issues. All solutions created by ICEO were intended for implementation for all Igoria Trade S.A. products.

How effective was the workflow between your team and theirs?

We worked very closely to achieve the best results in no time. Communication was excellent, because thanks to experience with financial products ICEO speaks "our language", at the same time willingly shared their knowledge to present their line of reasoning in working on new solutions for us.

What did you find most impressive about this company?

Their experience and professionalism are extraordinary. ICEO imposes or creates standards that enable it to compete with the largest, especially in the fintech industry.

Are there any areas for improvement?

The whole project was about the improvement and it ended up with success so the goal was accomplished.

Please describe your company and your position there.

I’m the CEO of IgoLogic. I am responsible for the entire project related to the implementation of the IgoLogic system, in line with the highest KYC standards.

For what projects/services did your company hire ICEO?

The task was to create a comprehensive system for full analysis and verification of persons and entities, i.e. clients registering in the system in order to obtain the credibility necessary to obtain access and the ability to use electronic payment services offered by banks and other payment institutions.

What were your goals for this project?

The main goal that guided us was to develop new solutions based on blockchain and biometrics technology so that our KYC system could provide multidimensional analysis of the client and issue a certificate of his identity or provide warnings about suspected abuse. The whole product had to be a system that reliably verifies customers in accordance with Polish and EU regulations on counteracting money laundering and terrorist financing.

How did you select this vendor?

We knew that ICEO is a business partner who has extensive experience with biometry and KYC, with many projects that they could present as references. We needed a partner who would be able to understand the whole process for which the system is to be responsible and the functionality that it must provide to clients who decide to implement it. In the selection, we were guided mainly by experience, knowledge, understanding and product approach, which is why we were not disappointed.

Describe the project in detail.

The work needed to be carried out was extensive. The system based on blockchain technology, i.e. a distributed database register, and biometric security requires an efficient architecture. The most important tasks considering system modules and functions necessary for the design and implementation were divided into two stages.

The first focused on: customer group parameters for an individual, group and global studies; client verification algorithms during dynamic sessions; using blockchain technology to monitor and track data verification; analysis and development of the effectiveness of modern algorithms for classification and detection of anomalies in the context of fraud detection; developing a personalization method for predicting learning algorithms; real-time user identity verification models using biometrics and blockchain technology.

The second stage focused on new modules and functions, using and developing the first stage as well: developing a hierarchical context model for which predictive models of learning algorithms will operate, taking into account the criteria: country of origin, jurisdiction, customer segment, types of entities (individual customer or company), industry and others; development of algorithms and transferable models between clients and their users; development of base models; developing solutions responsible for the security of clients data storage. The project was technologically advanced and its functionality consisted of many elements, so it required a comprehensive product approach.

What was the team composition?

The whole project team consist of 9 people. The project was managed by the product owner, who was also the lead UX designer. CTO supervised the work of the team in cooperation with the business developer, who responsible for the compliance of the emerging project with our business direction. In addition, the project team included: 2 blockchain specialists, dev ops and 2 backend developers (java/scala).

Can you share any outcomes from the project that demonstrate progress or success?

There is a very responsible and extremely important mission behind IgoLogic. We equip financial institutions with a tool to identify and counteract money laundering and terrorist financing. IgoLogic will increase the security of financial transactions throughout the financial sector. Creating a reliable, state-of-the-art product with Quality Assurance was crucial for the entire business of our company.

How effective was the workflow between your team and theirs?

Meetings were held regularly, weekly, depending on what was discussed in the previous ones. I was kept informed about the progress of work on each module. I had constant insight into the progress of the project. All possible changes were consulted with me, although I relied on the experience of the ICEO team.

What did you find most impressive about this company?

ICEO is a very aware company. They are characterized by a very proactive approach to the client. They take the initiative and propose new solutions, clearly explaining what exactly they are and why it is justified to implement them in the project.

Are there any areas for improvement?

Blockchain technology using biometrics is an area that is constantly evolving. ICEO has prepared the system in such a way that it will be possible to develop it with new functions along with KYC technology trends.

Please describe your company and your position there.

I'm a Polish singer and songwriter, leader of one of the most popular Polish bands Ich Troje. Together with my band, I have won many music awards and I also represented Poland during the Eurovision finals. I am a man with many areas of interest and activity. I also performed as an actor and TV presenter, I am a well-known media personality in Poland. In addition, I’m also passionate about online sports games and I’m an entrepreneur, which is why I had the opportunity to work with ICEO in creating an online sports tournament organization system.

For what projects/services did your company hire ICEO?

The task I entrusted to ICEO was the creation of the system for professional online sports championships.

What were your goals for this project?

The third Open Polish Poker Championships were approaching. I had an incredible pleasure and opportunity to participate in its organization and be its patron, as well as one of the more experienced players. The deadline was important to me because I came up with the idea of the system about a month before its launch. ICEO created the MVP version, thanks to which we started on time and later developed the system to fully functional. The system had to be fast, intuitive and easy to use. For me personally, it was especially important for the whole event to success because I promoted the championship with my name and image.

How did you select this vendor?

In choosing the contractor, I wanted a company that knows its trade. I did research on my own, as well as asked among friends dealing with IT and software. So the choice fell on ICEO, which turned out to be a partner able to make it all work.

Describe the project and the services they provided in detail.

The whole system had to work smoothly and quickly. The games are dynamic, so it couldn't slow down or have a glitch. Tournament games were played on Betsson and Betsafe apps. It’s worth knowing that Swedish Betsson is one of the largest e-entertainment websites. Both platforms were the main organizers of the event. The system was created for players and supporters. I got more than I expected, they created a mini social network for players. In addition to access to information about leagues, fixtures, rankings, it enabled: keeping own boards with announcements for players. It had an internal communication system in the form of private messages and chat. And because it was the first team competition, it also gave a private chat to team members.

What was the team composition?

The team working on my project consisted of 6 people: product owner, project manager and four software developers.

Can you share any information that demonstrates the impact that this project has had on your business?

I think that the most conclusive outcome of the project was the tournament itself. The whole system created by ICEO worked quickly and flawlessly so made it possible to conduct the entire tournament, enabling an exciting game the whole Championships. All went perfectly well.

How was project management arranged and how effective was it?

ICEO got very detailed guidelines regarding what we need and how it should work. The functionality of the final product was the most important to me. I knew that I could leave issues related to technology on their side. The project manager kept me updated on progress.

What did you find most impressive about this company?

Knowledge, experience and responsibility. Already at the planning level, they secured every aspect of the project and made sure about the scope. They knew the guidelines, knew what to expect and how the system should work. And they did their job exactly as they should.

Are there any areas for improvement?

The system worked flawlessly and fulfilled its role. In the event of subsequent championships being organized, it may be necessary to make some changes depending on the competitions itself. I am convinced that in this situation I will turn to ICEO.

Please describe your company and your position there.

I was a CEO of a software development company acquired by a large, multinational publishing firm. Now I am Document Automation Development Director.

For what projects/services did your company hire ICEO?

Data management, especially document automation in a country as chock-full of convoluted paperwork as Poland, seemed like a necessity. Yet there not only seemed to be no competition, but rather a complete lack of a product to begin with.

I needed a solution that would help to automate document management, a document automation system would work even better. One that would standardize Microsoft Office with physical paperwork and increase overall time efficiency, all the while decreasing the error rate among the clients.

What were your goals for this project?

I needed a document management system that wouldn’t just solve the current problems but prevent similar document-related ones from happening in the future as well. Something more than a simple database or cloud, more of a standard form generator with a sorting system.

I also needed the software to be easily integrated with MS Office, check for errors and help the user fill out the paperwork with as little hassle and room for error as possible.

How did you select this vendor?

I outsourced part of my own project to ICEO in the past. I specialized in web development and they could take care of custom software that a past client of mine wanted to include on the website. Happy with the results, I didn’t think twice before contacting them again.

Describe the project and the services they provided in detail.

They designed, developed and launched a document management system, as well as the commercial website and integration plugins for MS Office.

I explained the problem in an email, to which they responded the next day with a skype call date. Expecting an early-stage, budgeting, etc. meeting, I was pleasantly surprised with them having already prepared some ideas and solutions to discuss.

After deciding on a couple, they immediately got to work and the first frameworks and UI propositions were presented after no more than 1,5 week. We held meetings and team calls to discuss the development, updates and mockups were sent via email.

A seemingly ready, tested product sometimes had to be optimized from the UX standpoint, which took up to 2 months in total. The reason for that additional development time being ICEO’s goal of reaching a 60% efficiency increase over traditional computer input methods.

I was positively surprised that they were able to pull through within the deadline, even though the goal was their own. After reaching that threshold and with everything set up, the vendor registered an independent company and launched the product.

What was the team composition?

The team was composed of a product owner, a project manager, 3 backend and 2 frontend developers, 1 UX specialist and 1 UI designer. The product owner was responsible for overseeing the service commercial monetization.

Can you share any information that demonstrates the impact that this project has had on your business?

The product helped greatly with document management. Automated data validation reduced the number of incorrectly filled out invoices, saving time and accounting spending. Sometime later, the product found its niche commercial success.

How was project management arranged and how effective was it?

The product helped greatly with document management. Automated data validation reduced the number of incorrectly filled out documents, saving time and spending. Sometime later, the product found its niche commercial success. It was later sold to a large, multinational publishing company and rebranded.

What did you find most impressive about this company?

They not only delivered a great product, they have found a way to commercialize it so that it would benefit my company in the long run.

A revolutionary document management system that I thought of as a market issue, they actually provided some insightful comments about, helping with the sale in a way, with all due credit and benefits for the idea. They’re effective and innovative. What’s not to like?

What’s also worth mentioning is the way they can simply focus on the product itself. Instead of trying to deliver each and every feature individually within time crunches, their team focused on delivering major updates that provided actual, meaningful changes to how the program functioned.

Not once have they disappointed me in this regard.

Are there any areas for improvement?

Sometimes, the ideas discussed during the meetings seemed over the top, but that’s what meetings and brainstorming is for. With the clarity of mind and decisiveness, we could always come to a sensible conclusion in the end, which resulted in a great final product. And it’s the end product that matters most.