# Ice Nine Online Ice Nine Online Reviews (14), Pricing, Services & Verified Ratings - Verified - 4.9 out of 5 average review rating - 2 connections joined Ice Nine Online's Network [Visit Website](https://icenineonline.com/?utm_source=clutch.co&utm_medium=referral) [Get a Custom Proposal](https://clutch.co/profile/ice-nine-online) **B2B SEO/GEO, WordPress, Ads, Training** When you work with Ice Nine Online, you're partnering with one of Chicago’s top-reviewed B2B digital marketing agencies. We’ve been recognized with MUSE, DotCOMM, and Web Excellence Awards, and since 2014, we've helped businesses like yours create WordPress websites optimized for search and generate millions in revenue through digital marketing. We don’t just execute. We educate. Throughout every project, we break down digital concepts, guide you through the tools, and ensure you understand the strategy behind the work. You’ll finish each project with real results and new digital skills. ## Company Information - Minimum project size: $10,000+ - Hourly rate: $100 - $149 - Number of employees: 2 - 9 - 1 Locations: - Chicago, IL (Headquarters) - Founded in 2014 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 30% Web Development - 20% Search Engine Optimization - 20% Web Design - 10% Conversion Optimization - 10% Digital Strategy - 10% Pay Per Click ### Focus Areas - CMS Focus: - 100% WordPress CMS - PPC Focus: - 50% Google Adwords - 20% Bing Advertising - 20% YouTube Advertising - 10% Amazon Advertising - SEO Focus: - 35% Content development - 35% On site optimization - 10% Link earning & development - 10% Local search - 10% Mobile optimization ### Industries - 20% Business services - 15% eCommerce - 15% Financial services - 5% Other industries - 15% Real estate - 15% Retail - 15% Arts, entertainment & music ### Clients - 40% Small Business (<$10M) - 50% Midmarket ($10M - $1B) - 10% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.5 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Ice Nine Online offers good value for cost, with project investments ranging from $10,000 to $75,000 depending on complexity. Clients appreciate their responsive project management and effective communication, leading to positive outcomes in lead generation and website performance. **Most Common Project Size**: $10,000 to $49,000 based on 11 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Development: $10,000 to $49,000 based on 6 reviews - Web Design: $10,000 to $49,000 based on 4 reviews - Search Engine Optimization: $10,000 to $49,000 based on 3 reviews - Other Digital Marketing: $10,000 to $49,000 based on 2 reviews - Conversion Optimization: $10,000 to $49,000 based on 1 review - Pay Per Click: $10,000 to $49,000 based on 1 review - Digital Strategy: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Ice Nine Online Review Insights Overall Review Rating: 4.9 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 ### Top Mentions - High-quality work (6 mentions) - Professional (5 mentions) - Timely (5 mentions) - Communicative (4 mentions) - Great project management (4 mentions) - Helpful (3 mentions) - Knowledgeable (3 mentions) - Unique expertise (3 mentions) - Well-organized projects (3 mentions) - Creative (2 mentions) - Easy to reach (2 mentions) - Exceptional performance (2 mentions) - Exceptional results (2 mentions) - Understands their clients' needs (2 mentions) - Accessible (1 mentions) - Easy to work with (1 mentions) - Great team (1 mentions) - Honest (1 mentions) - Personable (1 mentions) - Results-oriented (1 mentions) ### Review Highlights **Effective Training and Knowledge Transfer** Clients appreciate the training and knowledge transfer provided by Ice Nine Online, enabling them to manage their websites and digital marketing efforts independently. This empowers clients to maintain and update their platforms effectively. **Expertise in SEO and Digital Marketing** Ice Nine Online is highly regarded for their expertise in SEO, Google AdWords, and digital marketing strategies. Clients have experienced significant improvements in lead generation, website traffic, and online presence due to their efforts. **No Significant Areas for Improvement** Most clients report no significant areas for improvement, indicating high levels of satisfaction with Ice Nine Online's services. Any minor suggestions are generally related to expanding training sessions or starting them earlier. **High Satisfaction with Customer Service** Ice Nine Online is commended for their courteous and professional customer service. Clients value their responsiveness and willingness to help, making them a reliable partner. **Innovative and Customizable Solutions** Ice Nine Online is recognized for offering innovative and customizable solutions that cater to the unique needs of their clients. Their ability to think outside the box and provide tailored recommendations sets them apart from competitors. **Strong Client Focus and Personal Investment** Clients appreciate Ice Nine Online's commitment to understanding their business goals and providing tailored solutions. The team is seen as genuinely invested in the success of their clients, often going beyond contractual obligations to ensure satisfaction. **User-Friendly and Modern Website Design** Clients praise Ice Nine Online for creating user-friendly and modern websites that are easy to navigate. Their design work has improved clients' online presence and enhanced user experience. **Exceptional Project Management and Communication** Clients consistently praise Ice Nine Online for their effective project management and communication skills. They are noted for delivering projects on time, being responsive, and maintaining clear communication with clients throughout the project lifecycle. ### Ice Nine Online Reviews #### Web Dev, Design & SEO for Chemicals Company (Featured Review) **The Project** - Services: Search Engine Optimization, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Sep. 2024 - Jan. 2025 **Project Summary**: Ice Nine Online redesigned and optimized a chemicals company's existing website. They developed a new site strategy, branded page layouts, and a new SEO-driven content strategy for the client. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Communications Manager, Carus - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review **The Review** — Feb 6, 2025 **Feedback Summary**: Ice Nine Online's work increased the client's organic traffic, lead generation, and user engagement. The team was organized, efficient, and responsive, providing a clear roadmap outlining key milestones, deliverables, and timelines. Their innovative, collaborative approach and flexibility stood out. ""We were impressed with how knowledgeable and efficient they were."" **BACKGROUND** Please describe your company and position.I am the Communications Manager of CarusDescribe what your company does in a single sentence.Carus manufactures solutions that clean water, air, and soil.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ice Nine Online to accomplish?Improve lead generationImprove user experienceSEO optimize the website **SOLUTION** How did you find Ice Nine Online?Worked with in the pastWhy did you select Ice Nine Online over others?High ratingsClose to my geographic locationInnovative and always improving servicesHow many teammates from Ice Nine Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Carus partnered with Matt and the ICE NINE ONLINE team to redesign and optimize our website to better serve our customers, improve SEO performance, and enhance user experience. The goal was to create a modern, intuitive, and high-performing website that effectively showcases our products, industries, and solutions while driving engagement and lead generation.The project began with discovery sessions where the team took the time to understand our business needs, customer personas, and competitive landscape. From there, they developed a comprehensive website strategy that included site architecture, navigation flow, and content mapping. Key performance indicators were identified to measure the website’s success post-launch.The team developed modern, branded page layouts that reflect Carus’s identity while ensuring easy navigation across all devices. Mobile responsiveness was a key focus to ensure accessibility for all users.In addition to design, SEO-driven content strategy played a major role in the project. Product pages, solutions pages, and industry pages were refined to clearly communicate Carus’s offerings. Strategic call-to-action placements were implemented to enhance lead generation, and all content was optimized with relevant keywords, meta titles, descriptions, and structured data to improve search engine rankings.The web development phase focused on building a secure, scalable, and easy-to-manage website using WordPress. The team implemented dynamic filtering and navigation improvements to enhance user interaction. Technical SEO improvements were also made to ensure fast loading speeds and overall site performance.Before launch, we had several review meetings where we went through the site to make final adjustments. ICE NINE ONLINE made the entire process easy and structured.Training sessions were provided to the internal team on how to manage and update website content, and post-launch support ensured a smooth transition with ongoing optimization.The final website is a polished, professional, and easy-to-navigate platform that enhances user experience, drives organic traffic, increases engagement and lead generation, and streamlines internal content management. Thanks to Matt Chiera and the ICE NINE ONLINE team, we now have a powerful digital presence that effectively represents our brand and supports our business goals. We highly recommend them to any company looking to elevate their website and online strategy! **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?First, organic traffic to the site has increased, driven by improved SEO structure, keyword optimization, and faster load speeds. The new site ranks higher for targeted industry terms, helping to attract more qualified visitors.Second, user engagement has improved, with reduced bounce rates and longer time spent on key pages. Visitors are navigating the site more effectively due to the improved structure, enhanced content, and intuitive user experience.Third, lead generation has increased, as evidenced by a higher number of inquiries through contact forms and product pages. The strategically placed calls to action and streamlined lead capture process have made it easier for potential customers to engage with Carus.Fourth, internal content management has become more efficient. The new WordPress-based backend allows for easier updates, reducing reliance on technical resources and enabling the marketing team to make timely changes and optimizations without delays.Finally, overall site performance has significantly improved, with faster page load speeds, better mobile responsiveness, and increased accessibility compliance. These technical enhancements not only improve user experience but also contribute to better search rankings and site credibility.Describe their project management. Did they deliver items on time? How did they respond to your needs?The project management by Matt Chiera and the ICE NINE ONLINE team was highly organized, efficient, and responsive. From the start, they provided a clear roadmap outlining key milestones, deliverables, and timelines, ensuring that expectations were set and met throughout the project. They consistently delivered items on time, keeping the project on track without delays.Communication was a strong point of their process. They were proactive in providing updates, checking in on progress, and addressing any questions or concerns promptly. When adjustments were needed, they were flexible and solution-oriented, making necessary changes while keeping the project moving forward.Their responsiveness to our needs was exceptional. Whether it was refining design elements, optimizing content, or implementing technical improvements, they took the time to understand our goals and tailored their approach accordingly. They provided thoughtful recommendations based on best practices while also incorporating our feedback to ensure the final site aligned with our vision.Overall, their structured yet adaptable project management approach made the entire process smooth and collaborative. Their ability to balance deadlines, quality, and responsiveness resulted in a website that exceeded our expectations while staying within the agreed timeframe.What was your primary form of communication with Ice Nine Online?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We were impressed with how knowledgeable and efficient they were, as well as their constant innovation, research, and improvementsAre there any areas for improvement or something Ice Nine Online could have done differently?I wouldn't change a thing! --- ## Portfolio & Awards ### V3 Companies V3 needed a custom company Intranet to be used as a portal for team members. The Intranet was meant to facilitate communication, provide access to key company info, alert team members to company news and milestones, and act a central repository for company documents and collaboration tools. Ice Nine Online built a custom company Intranet utilizing the WordPress platform. Ice Nine Online also trained V3’s team on how to make routine updates to the Intranet and how to facilitate usage and administration of the Intranet. Features of the Intranet include: Groups i.e. Runners Group, Movie Lovers, etc. Real-time weather forecast Slack-like internal messaging A custom interactive blog Company-wide alerts Interactive office directory Interactive employee directory Interactive document repository A custom feed from the company Facebook page Multiple company calendars Company-wide polls Google-like internal search Help desk and other forms A plethora of access-levels, admin customizations, and advanced options ### Midwest Training & Ice Center Ice Nine Online built a highly-customized WordPress website, utilizing best-practices along with some unique functions like a stand-alone micro-site with its own unique design. They built a custom back-end for MWTI staff to be able to quickly and easily access various areas of the site that are relevant to them – cutting out back-end functions that weren’t necessary for them to perform ongoing updates (a MWTI “staff” view and separate “developer” view). Ice Nine also built in an integration with MWTI’s “Jackrabbit” class signup system as well as integrations with their Instagram and other social media accounts. The page designs were built to reflect the unique class featured on the page – separate branding, images, and video incorporated on the pages for each class or service e.g. different design for “Fitness Center” vs. “Open Skate” vs. “Recreational Tumbling.” ### MVC Consulting Ice Nine Online built MVC Consulting's new website utilizing the WordPress platform, utilizing parallax design elements, clear calls-to-action and minimalistic design to cater to MVC’s target markets.   ### Wellen Capital Wellen needed a complete rebrand of their online presence. Ice Nine Online managed and executed the rebrand online, including re-skinning the prior website, updating Google My Business and other online properties, 301 redirects from the old brand URLs to new ones, Google Analytics updates, Google Search Console and Bing Webmaster Tools updates, updating all mentions of the old brand, and deploying the newly rebranded website. ### Jackson Dearborn Partners Ice Nine Online built a 100% custom WordPress theme and SEO-optimized website for one of the Midwest’s real estate leaders. ### Project with OceanTomo Ice Nine Online developed a WordPress site with customized, searchable pages for an IP financial services firm. Then they transferred content from an old Drupal site to the new platform. ### Project with Tastings.com Project with tastings.com to improve digital visibility. ### Project with CVS Health We helped one of the largest Fortune 500 companies improve on-site SEO elements to improve their marketing KPIs. ### Project with CenturyLink Project with Centurylink to improve its digital footprint.  ### Project with Bang & Olufsen Project with Bang & Olufsen to increase digital visibilty. ### Project with Asurion Project with asurion to increase digital visibility. ### Arbor Mills Ice Nine Online partnered with top-tier creative agency Blu Sky Creative to build a WordPress website that evokes the innovative, luxury nature of the Arbor Mills brand while creating an exceptional user experience for the website’s visitors. ### Industry Recognitions - SPEAKER at Channle Marketing Academy - Digital Marketing Workshop - Top 10 Google Recommened Marketing Companies - Highest-Ranking Chicago Marketing & Advertising Co - Top 20 Digital Marketing Agencies in Chicago - Top SEO Agencies in Chicago - 10 Best Chicago SEO Companies - 10 Best Digital Marketing Agencies In Chicago - 5 Best SEO Courses In Rockford - 21 Best Digital Marketing Agencies In Chicago - Bear Icebox Comm and Ice Nine Online join Forces - Top 10 Digital Marketing Companies in Chicago - The Best SEO Companies in Chicago - 2022 Web Excellence Award Winner - Rated a Top 3 Advertising Agency in Chicago ## Key Clients - CVS ## Packages ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 13 - Overall Review Rating: 4.9 Last Updated: 2026-06-16T08:56:51Z ### Business Entity - Business Entity Name: Ice Nine Interactive, LLC - Source: Illinois Secretary of State - Jurisdiction of Formation: Illinois - Date of Formation: March 29, 2014 - Status: Active - Last Updated: December 8, 2021 - ID: 04749073 ### Credit Report Results - International Credit Risk Assessment: Very Low Risk - Source: Creditsafe - Last Updated: December 8, 2021 ## Locations (1) ### Chicago, IL (Headquarters) - 444 W. Lake Street, Suite 1700 - Chicago, IL 60606 - United States - 2 - 5 employees - Phone: (773)980-9274 ## Connections - Shalaka Teli (Gadre Infotech Pvt. Ltd.) ## Contact Ice Nine Online [Send a message](https://clutch.co/profile/ice-nine-online) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/3755849/admin/) - [Facebook](https://www.facebook.com/IceNineOnline/)