Helpful Insight Private Limited

BACKGROUND

Please describe your company and position.

I am the Founder of Baymatob

Describe what your company does in a single sentence.

Baymatob is a med-tech company developing innovative solutions, including wearable technology, to improve maternal and fetal health outcomes during pregnancy and childbirth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Helpful Insight Private Limited to accomplish?

• The goal was to create intuitive, visually appealing, and functional interfaces that aligned with our brand identity.

SOLUTION

How did you find Helpful Insight Private Limited?

Referral

Why did you select Helpful Insight Private Limited over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Helpful Insight Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Helpful Insight Private Limited handled the end-to-end design and development of our websites, incorporating modern UI/UX principles and robust development practices. Their process began with a deep dive into understanding our objectives and creating detailed blueprints. These included wireframes, visual mockups, and action plans that mapped out every aspect of the user journey.

The team introduced innovative features tailored to our needs. For example, they suggested a dynamic feedback form to help users share their experiences in real-time, along with an intuitive dashboard for internal updates. Additionally, they streamlined processes like booking demonstrations and accessing product resources, ensuring a seamless experience for both end-users and internal stakeholders. Their work extended to developing responsive designs using HTML, CSS, and WordPress, ensuring compatibility across devices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results have been outstanding. The new websites not only enhanced our online presence but also significantly improved user engagement. Visitors frequently comment on the sleek design and user-friendly features, which have directly translated into better customer interactions and increased inquiries. The improved UI/UX has also streamlined our internal workflows, saving us valuable time and operational costs.

For Baymatob, the real success lies in how these websites reflect our mission to empower healthcare professionals and patients. The platforms now serve as a benchmark for quality in our industry, and we’re confident they’ll continue to drive growth and foster trust among our users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Helpful Insight Private Limited’s project management was impeccable. They used a robust system that provided full visibility into each task and milestone, allowing us to monitor progress in real-time. Their team was always accessible through the platform, ensuring quick responses to our queries and updates on ongoing tasks. Weekly calls with the project manager ensured alignment and addressed any concerns promptly. They consistently delivered on time, even accommodating last-minute adjustments without compromising on quality.

What was your primary form of communication with Helpful Insight Private Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the standout aspects of Helpful Insight Private Limited was their proactive approach. They didn’t just execute the tasks we outlined—they brought fresh ideas to the table that added immense value to our projects. For instance, they recognized our need for content support, a service outside their primary offerings, and provided expert assistance to fill the gap. This level of flexibility and dedication to client success is rare.

Their ability to translate complex ideas into functional, user-friendly designs was another highlight. The detailed blueprints they created allowed us to visualize the final product early in the process, ensuring alignment and reducing revisions. Helpful Insight Private Limited's commitment to excellence shone through every interaction.

Are there any areas for improvement or something Helpful Insight Private Limited could have done differently?

While their services exceeded our expectations, expanding their offerings in content marketing and social media management could make them an even more comprehensive partner. That said, they excelled in their core areas and went above and beyond to support us where needed.

BACKGROUND

Please describe your company and position.

I am the Founder of IOTIQ Pty Ltd

Describe what your company does in a single sentence.

IOTIQ Pty Ltd is a technology company that specializes in developing innovative Internet of Things (IoT) solutions to enhance connectivity and operational efficiency for businesses across various industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Helpful Insight Private Limited to accomplish?

• Our main goal in engaging Helpful Insight was to take our nascent business idea and develop it into a fully functional and user-friendly platform.

SOLUTION

How did you find Helpful Insight Private Limited?

Online Search

Why did you select Helpful Insight Private Limited over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Helpful Insight Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Helpful Insight Private Limited undertook the monumental task of crafting our platform from scratch, starting with a detailed brief that outlined our requirements and specifications. They expertly handled the web development process, providing a suite of services that included wireframing, user experience design, and overall web design to create a customized site perfectly aligned with our business model.

Based on their informed recommendation, our platform was built on the Symphony framework, allowing us to utilize an array of API integrations. A particularly noteworthy feature was the implementation of an automatic lottery ticket purchasing system, paired with a syndicate management system that intelligently allocates customers into different syndicate groups. Additionally, they integrated a third-party payment system, facilitating seamless processing of recurring billing transactions. This solid foundation has empowered us to refine our platform continuously and scale as our business grows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact of Helpful Insight Private Limited’s work has been remarkable. Their brief was focused on delivering a minimum viable product, a goal they successfully achieved ahead of schedule. Today,  boasts over 6,000 registered customers, a figure that not only validates our concept but also provides a solid base for future growth. Moreover, we are on the cusp of securing investment, a milestone that further underscores the efficacy of the solutions provided by Helpful Insight.

The quality of the code and the architecture they implemented is nothing short of exceptional. Having previously worked for large corporations that relied on off-the-shelf software costing millions in licensing fees, I can confidently say that the bespoke solution crafted by Helpful Insight is superior in both functionality and performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Collaboration with Helpful Insight was seamless, supported by robust communication tools such as Skype for real-time discussions. We also utilized GitHub for version control and Redmine for project management, which allowed us to stay organized and focused on our goals. Their project management was exemplary; they consistently kept us informed of timelines and proactively highlighted potential bottlenecks, allowing us to adjust our strategies accordingly.

What impressed me most was their responsiveness to our evolving needs. As a startup, our requirements shifted frequently, and Helpful Insight handled these changes with agility, ensuring that adjustments were made smoothly without disrupting the timeline.

What was your primary form of communication with Helpful Insight Private Limited?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly distinguishes Helpful Insight Private Limited is their unparalleled level of expertise. Their ability to transform an abstract idea into a well-defined brief and subsequently into a finished product is a testament to their skill and professionalism. They approached our project with a mix of technical acumen and strategic insight, and their understanding of the technology landscape has been a crucial asset.

Are there any areas for improvement or something Helpful Insight Private Limited could have done differently?

I would recommend that they expand their design resources to better complement their technical offerings, facilitating a more integrated approach to branding and user experience.

BACKGROUND

Please describe your company and position.

I am the Founder of Library For All

Describe what your company does in a single sentence.

Library For All is a nonprofit organization that provides accessible digital libraries to children, particularly in underserved communities, to promote education and literacy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Helpful Insight Private Limited to accomplish?

• we hired Helpful insight private because we required a partner who could keep our apps aligned with the latest technical advancements, while also ensuring they met educational and accessibility standards.

SOLUTION

How did you find Helpful Insight Private Limited?

• Online Search
• Referral

Why did you select Helpful Insight Private Limited over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Helpful Insight Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We’ve been working with Helpful Insight Private Limited for several years, and they’ve been integral to the ongoing success of our mobile applications. Their team has consistently maintained and updated our Android and iOS apps, ensuring they stay up to date with the latest operating system updates, user requirements, and app store policies.

In addition to routine maintenance, they’ve also implemented custom modifications based on user feedback and evolving educational needs. Their work has helped us keep the apps engaging and functional, offering improvements in both design and performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since beginning our collaboration with Helpful Insight Private Limited, we’ve seen a significant increase in user engagement and overall satisfaction with our app. Our business productivity has reached new heights, and our users – primarily children, parents, and educators – have expressed greater satisfaction with the seamless app experience.

Thanks to the responsive and knowledgeable developers at Helpful Insight Private Limited, we’ve been able to address technical challenges quickly and efficiently. The team’s expert guidance has been invaluable, particularly when navigating complex technical issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Helpful Insight Private Limited uses an excellent project management platform that allows us to stay on top of all tasks, updates, and ongoing work. This system ensures that our team at frim is always in the loop about progress and upcoming changes.

The communication throughout the process has been outstanding. The Helpful Insight Private Limited team is quick to respond to inquiries and has always been available to address any concerns, offering clear timelines for each update or modification. This reliability has been a major factor in our continued success and smooth collaboration.

What was your primary form of communication with Helpful Insight Private Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

What we’ve found most impressive about working with Helpful Insight Private Limited is their commitment to understanding the intricacies of our project. From the very beginning, they took the time to learn about our goals and ask thoughtful questions to ensure they fully grasped the scope of work. This attention to detail has helped them provide accurate timelines and deliverables, ensuring that all modifications and updates are completed efficiently and effectively.

Their ability to offer valuable insights, suggest improvements, and navigate challenges with creativity and expertise has made them an indispensable partner in our mission.

Are there any areas for improvement or something Helpful Insight Private Limited could have done differently?

we don’t have any major suggestions for improvement. Our experience with Helpful Insight Private Limited has been consistently positive. Their professionalism, expertise, and communication have been exemplary, and we look forward to continuing this productive relationship.

BACKGROUND

Please describe your company and position.

I am the Founder of ORICO interactive

Describe what your company does in a single sentence.

ORICO Interactive is a digital solutions company that specializes in creating innovative interactive experiences, including mobile applications and web platforms, to enhance user engagement and streamline business processes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Helpful Insight Private Limited to accomplish?

• Our primary objective in partnering with Helpful Insight Private Limited was to develop a robust native iOS application tailored specifically for landscape architects.

SOLUTION

How did you find Helpful Insight Private Limited?

Referral

Why did you select Helpful Insight Private Limited over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Helpful Insight Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Helpful Insight Private Limited excelled in delivering on all fronts. They crafted not only our mobile application but also an accompanying web-based admin portal complete with a comprehensive backend infrastructure. Their team ensured that our mobile app allows landscape architects to efficiently search for tree species, filter options based on specific criteria, and access real-time availability, all at their fingertips.

A key benefit of our new system is the transformation of a traditionally time-consuming and labor-intensive task into a seamless digital experience. Users can now log in, browse through an extensive database of trees, and save their preferences for future projects. The Helpful Insight Private Limited team has also pledged ongoing support post-launch, continuously updating our app to introduce new features and enhancements that align with our evolving needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Upon completing the initial phase of our project, we were delighted to receive overwhelmingly positive feedback from both our internal team and customers. The launch coincided perfectly with our company’s growth trajectory, demonstrating that the digital components of our strategy were coming together effectively. The efficiency gains and improved user experience delivered by the app have already begun translating into measurable business outcomes and increased customer satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the start, the project management capabilities of Helpful Insight Private Limited stood out. They exhibited impressive communication skills, ensuring that every stage of development was clearly outlined and that we were always kept in the loop. Their responsiveness to our needs was commendable—whether it was addressing design details or unexpected challenges, we always felt that our concerns were acknowledged and prioritized.

What was your primary form of communication with Helpful Insight Private Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One aspect that truly impressed us about Helpful Insight Private Limited was their meticulous attention to detail. They worked tirelessly to perfect every element of the app, making it not just functional but also a pleasure to use. Their dedication to our project shone through, and it was particularly exciting to see our app come to fruition in such a polished state. We have chosen to retain their team for ongoing maintenance and improvements, a testament to our trust in their capabilities.

Are there any areas for improvement or something Helpful Insight Private Limited could have done differently?

 if there were any slight adjustments to suggest, it would merely be the occasional pace of feature implementation during the planning stages. 

BACKGROUND

Please describe your company and position.

I am the Founder of Moilo

Describe what your company does in a single sentence.

Moilo is a company that specializes in creating and distributing engaging micro-podcasts that provide actionable insights and knowledge from world-class experts in various fields.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Helpful Insight Private Limited to accomplish?

• Their expertise not only guided the development process but also ensured that the final product would feature a straightforward and engaging user experience that would resonate with our target audience.

SOLUTION

How did you find Helpful Insight Private Limited?

Online Search

Why did you select Helpful Insight Private Limited over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Helpful Insight Private Limited were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Helpful Insight Private Limited’s team worked diligently to build our apps from the ground up. Our principal aim was to create a user-friendly platform where listeners could easily access high-quality, quick-hitting podcasts filled with actionable insights. The key deliverable was our state-of-the-art iOS and Android apps, which feature powerful 3-minute micro-podcasts designed around the principles of being Timeless, Relevant, Actionable, Curated, and Knowledge-focused—abbreviated as “TRACK.”

The collaboration with world-renowned thought leaders like Jim Rohn, Genius Network, and Seth Godin significantly enhanced our content offerings. None of this would have been possible without the unwavering support and expertise from the Helpful Insight Private Limited team, who helped us refine our content delivery mechanism and visually appealing app design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our vision materialized into stunning applications that successfully cater to our high-end market of startup founders and corporate executives. Understanding that user interface (UI) and user experience (UX) are pivotal to our app’s success, we worked closely with the Helpful Insight Private Limited team to create a design that was not just aesthetically appealing but also highly functional. 

Feedback from our early users has been overwhelmingly positive, particularly regarding the intuitive navigation that allows even first-time users to access the content with ease. This efficient design has captivated investors' interest, leading us to successfully secure several rounds of funding and affirming our position in the marketplace.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout my career, I’ve collaborated with various software development partners, but the level of engagement offered by Helpful Insight Private Limited stood out remarkably. They maintained regular communication, setting up check-in meetings that ensured we were always synchronized on project objectives and timelines. Their transparency in explaining the “what,” “why,” and “how” of their processes was refreshing and fostered a strong sense of collaboration.

What was your primary form of communication with Helpful Insight Private Limited?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What truly impressed me about Helpful Insight Private Limited was their exceptional accessibility. They remained consistently present and proactive, making sure we received the attention and support we needed at every phase of development. Their meticulous attention to detail and commitment to excellence ensured that our app exceeded our original concept in both quality and functionality.

Are there any areas for improvement or something Helpful Insight Private Limited could have done differently?

Reflecting on our experience, I genuinely cannot pinpoint any areas for improvement. The dedication shown by the Helpful Insight Private Limited team was evident, even with their owners personally traveling to work alongside us. This level of commitment underscores the value of this exceptional firm.

BACKGROUND

Please describe your company and position.

I am the FOUNDER of Morsl

Describe what your company does in a single sentence.

Morsl provides healthy, self-service micro markets in workplaces, offering nutritious food and beverage options to promote employee well-being and convenience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Helpful Insight Private Limited to accomplish?

• Extend Flutter technical expertise
• Work with us to build the app
• Advise on best practices

SOLUTION

How did you find Helpful Insight Private Limited?

Online Search

Why did you select Helpful Insight Private Limited over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Helpful Insight Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flutter development to build the Queerie app

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Over the past two years, we’ve successfully built a fully functioning app, gained significant user interest through pre-launch marketing, established strategic partnerships with key community leaders and organizations, and are on track for a highly anticipated launch. We've also completed several rounds of user testing and incorporated valuable feedback, improving the app’s functionality, user experience, and safety features. Early metrics, including email sign-ups and engagement with social media content, indicate strong interest and projected user growth post-launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Helpful Insight Private Limited provided a dedicated PM who was responsible for overseeing the entire project. The PM served as the primary point of contact between our team at Queerie and the developers at Helpful Insight Private Limited. He also organized the project, providing insightful product support and suggestions.

What was your primary form of communication with Helpful Insight Private Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

Working with Helpful insight private limited was a collaborative and fruitful experience. Their expertise and dedication were evident in every phase of the project. We are grateful for their contributions and would highly recommend them to anyone looking to develop a unique and impactful digital platform.

Are there any areas for improvement or something Helpful Insight Private Limited could have done differently?

NO!

BACKGROUND

Please describe your company and position.

I am the Founder of Coffee On Cue

Describe what your company does in a single sentence.

Coffee On Cue specializes in providing premium coffee catering services, offering expertly brewed coffee experiences for events, offices, and gatherings.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Helpful Insight Private Limited to accomplish?

• We needed to change our app from 2 native apps (iOS and Android) to a unified code base with Flutter. We had a very tight deadline and required a very stable highly scalable app.

SOLUTION

How did you find Helpful Insight Private Limited?

• Online Search
• Referral

Why did you select Helpful Insight Private Limited over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Helpful Insight Private Limited were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a series of meetings and provided the team with the back end APIs as well as Figma screens.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We launched about 700 screens in 4 months with very minimal bugs, ramped up an internal team to a new code base and rigorous process (that we learnt from Helpful insight)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are adaptive, easy to communicate with and most of all care about the work they are doing. We could engage with everyone on the team which allowed for fast and efficient interactions rather than always going through a layer of management.

What was your primary form of communication with Helpful Insight Private Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They worked in tandem with our inhouse developers and shared their knowledge. It was impressive how seamless it was between our internal team and them.

Are there any areas for improvement or something Helpful Insight Private Limited could have done differently?

Not at all.

BACKGROUND

Please describe your company and position.

I am the founder of TommyTomato

Describe what your company does in a single sentence.

TommyTomato makes it simple for families to make wholesome and enjoyable meals together by offering pre-portioned, kid-friendly meal kits.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Helpful Insight Private Limited to accomplish?

• In order to design, build, and constantly enhance our web platform—a vital component of our goal to make nutritious, kid-friendly meal packages available to families worldwide—we enlisted the assistance of Helpful Insight Private Limited.

SOLUTION

How did you find Helpful Insight Private Limited?

• Online Search
• Referral

Why did you select Helpful Insight Private Limited over others?

• High ratings
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Helpful Insight Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our platform was built from the ground up by Helpful Insight Private Limited. Their team expertly created the backend architecture once I first gave them design mockups and material. To build a reliable and scalable website, they used AWS for hosting and integrated technologies like JavaScript, jQuery, and Ruby on Rails.

As I started to provide more technical input myself, they assisted in improving and streamlining the code after the initial build. Following the debut, they continued to play a crucial role in introducing features, releasing upgrades, and making sure the platform remained safe and easy to use.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since its introduction, our platform has been incredibly dependable, with no major outages or issues. Our users' confidence has grown as a result of our dependability, and we have increased engagement and conversions because to the smooth user experience. Their technological know-how and attention to detail are evident in the site's responsiveness and performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management approach used by Helpful Insight Private Limited is efficient and cooperative. Their staff frequently completes jobs ahead of schedule and works hard to fulfill deadlines. Slack has been our main medium for daily updates, and communication has been a highlight of our collaboration. Email is used to address administrative and financial issues, which helps to maintain organization. I feel more at ease and confident in the platform's reliability knowing that their personnel is accessible and responsive.

What was your primary form of communication with Helpful Insight Private Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The capacity of Helpful Insight Private Limited to provide precisely what is required—and sometimes more—in a short amount of time is what makes them unique. They provided ideas and insights to enhance functionality in addition to accurately executing standards. They are excellent collaborators because of their proactive approach to problem-solving and commitment to producing a high-quality final product.

Are there any areas for improvement or something Helpful Insight Private Limited could have done differently?

I have no grievances. During our partnership, they have been reliable, communicative, and consistent. I'm excited to keep working with you to improve the business.

BACKGROUND

Please describe your company and position.

I am the Founder of Ruokaboksi

Describe what your company does in a single sentence.

Customers may save time and savor delectable, home-cooked meals with Ruokaboksi's handy meal kits, which come with fresh ingredients and simple-to-follow instructions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Helpful Insight Private Limited to accomplish?

• Our website is the foundation of our business operations, and we hired Helpful Insight Private Limited to design and build it.

SOLUTION

How did you find Helpful Insight Private Limited?

• Online Search
• Referral

Why did you select Helpful Insight Private Limited over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Helpful Insight Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The challenge of creating a solid and user-friendly platform from the bottom up fell to Helpful Insight Private Limited. This involved building a dependable payment infrastructure that was suited to our requirements, generating client profiles, and guaranteeing flawless backend communication.

They also worked on adding capabilities that let our consumers easily schedule delivery, personalize their selections, and peruse meal alternatives. In order to guarantee a satisfying experience for each user, the team also concentrated on making the platform aesthetically pleasing and simple to use.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes have been outstanding. In addition to operating seamlessly, the platform accurately captures brand identity. Our idea was transformed into a useful, effective, and aesthetically pleasing website by Helpful Insight Private Limited, and our clients have consistently expressed satisfaction with it.

Our operating efficiency has greatly increased as a result of their prompt resolution of technical issues and implementation of remedies. Specifically, the payment infrastructure has made transactions more efficient, which has improved our ability to service our clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The group demonstrated exceptional project management abilities. Constant contact was guaranteed with weekly conversations, which helped to keep the project on schedule and gave opportunity to discuss issues or reorder priorities as necessary.

Helpful Insight Private Limited took the initiative to allocate work, establish deadlines, and make sure everyone followed them. Even in the face of unforeseen difficulties, their cooperative style and prompt response ensured a seamless procedure.

What was your primary form of communication with Helpful Insight Private Limited?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The capacity of Helpful Insight Private Limited to go above and beyond our first requirements was impressive. They did more than simply carry out jobs; they thoroughly examined our requirements, pointed out possible areas for development, and put out creative fixes.

Their group constantly contributed new ideas, which improved the final product's quality and richness. A genuinely strong collaboration was produced by striking a balance between putting our concept into practice and utilizing their experience.

Are there any areas for improvement or something Helpful Insight Private Limited could have done differently?

There were some small communication issues when working across time zones, but the team managed this well by being adaptable and sympathetic. Any problems were quickly fixed, guaranteeing that they wouldn't affect the project's advancement.

BACKGROUND

Please describe your company and position.

I am the founder of Commenda

Describe what your company does in a single sentence.

Commenda focuses in offering customized services and cutting-edge solutions to improve digital experiences and expedite corporate processes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Helpful Insight Private Limited to accomplish?

The main goal was to develop a smooth, intuitive platform that would boost our online visibility and make our clients' and partners' experiences better.

SOLUTION

How did you find Helpful Insight Private Limited?

• Online Search
• Referral

Why did you select Helpful Insight Private Limited over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Helpful Insight Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team at Helpful Insight Private Limited conducted extensive sessions to kick off the relationship. We collaborated to map out the key user experience, highlighting issues and areas that may require better. Their UX team produced wireframes and design prototypes that aimed to create a seamless and intuitive user experience based on these findings.

Helpful Insight created a thorough roadmap detailing the development phases and deliverables after the workshops. They worked on updating and maintaining our current web application while also creating a brand-new platform from the ground up. They used Flutter for the mobile component to guarantee a reliable, effective app on both the iOS and Android operating systems.

In order to facilitate agile processes and guarantee smooth communication and coordination between their engineers and our internal product team, their team included a Scrum Master. Additionally, they kept us informed and involved throughout the project lifetime by providing frequent updates and demos.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since its successful introduction earlier this year, the new application has garnered extremely good user response. User happiness and retention have increased noticeably as a result of the better design and usability, which have also greatly boosted engagement metrics.

With quicker load times and a more reliable user interface, the platform's performance has also beyond our expectations. In addition to improving the client experience, this has made internal processes more efficient, which has helped our staff better oversee operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management abilities were displayed by Helpful Insight. Even though this project involved working with several vendors, their method made the process more cohesive and clear. They made sure the project remained on course without sacrificing quality by utilizing the Scrum approach in conjunction with Jira and frequent sprint reviews.

One of the most notable features of the interaction was their communication. They were proactive in resolving any issues, fast to adjust to changes, and attentive to our demands. The project's complexity was significantly reduced by their solution-driven methodology and collaborative mentality.

What was your primary form of communication with Helpful Insight Private Limited?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Helpful Insight Private Limited's devotion to our success made them stand out. They consistently went above and above to make sure the project fulfilled our expectations, treating our objectives as if they were their own. In order to achieve deadlines without sacrificing quality, their team demonstrated exceptional flexibility by expanding resources as needed.

Their partnership-driven and compassionate approach promoted cooperation and trust. They were more than simply a supplier; they were a vital member of our team that put in endless effort to provide outcomes that matched our goals.

Are there any areas for improvement or something Helpful Insight Private Limited could have done differently?

It's challenging to identify any noteworthy areas that require improvement. Throughout the process, their thoroughness and flexibility were excellent. Offering post-launch support options that are more customisable could be something to think about in the future.