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Goodwin PC Services

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Fast, reliable IT support for growing businesses.

Tech issues are stressful, and getting help shouldn’t make it worse. At Goodwin PC, we keep things simple and personal. You’ll always reach a real person when you call. If it’s urgent, we’ll respond within 15 minutes. Our local team is small enough to know your name and big enough to handle whatever comes your way. We’ll never talk down to you or hide behind jargon. Just honest, dependable support from people who have your back. 

  • Min project size
    Undisclosed
  • Hourly rate
    $150 - $199 / hr
  • Employees
    10 - 49
  • Year founded
    Founded 1996

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    Our Story

    We’re Goodwin PC Services, founded 1996 in the Mid‑South. Our team of engineers delivers managed IT, network security, cloud, VoIP, backups and cybersecurity training with fast (15‑min) response, live support, clear documentation, easy-to-understand contracts and fixed‑fee projects. We focus on small businesses, proven client reliability, month‑to‑month agreements and measurable protections tailored to each customer.

    What Sets Us Apart

    Goodwin PC Answers The Phone Live

    Skip the robots and voicemail runaround. At Goodwin PC, real people answer when you call.

    15-Minute Emergency Response—Guaranteed

    No waiting. No tickets lost in the queue. Just rapid help when you need it most.

    Personalized IT, Right in Your Community.

    We’re local, approachable, and ready with the resources of a big team.

    Quick Facts

    29 years in business

    Commonly Asked Questions

    Goodwin PC Services' Managed IT Services provide comprehensive technology support tailored to your business goals, industry, and budget. Our services include 24/7 proactive monitoring, help desk support, cybersecurity protection, network management, software updates, and system maintenance—all for a fixed monthly fee with no unexpected charges.Unlike reactive break/fix services, we identify and resolve issues before they disrupt your operations, maximizing uptime and productivity. With 24/7 availability including holidays and after-hours, you'll have expert support whenever you need it. We handle everything from day-to-day technical issues to strategic IT planning, so your team can focus on growing your business while we keep your technology running smoothly.

    We answer our calls live and respond to emergencies within 15 minutes during business hours. Our goal is to address your issue immediately and minimize any disruption to your operations. For critical issues affecting multiple users or business-critical systems, we prioritize response accordingly to get you back up and running as quickly as possible. With our proactive monitoring, we often detect and resolve issues before you even notice them, preventing problems rather than just reacting to them.

    Yes, we always have an on-call support engineer available 24/7/365—including nights, weekends, and holidays. Technology doesn't take breaks, and neither do we. Whether you experience an emergency at 2 AM or need support during a holiday weekend, our team is ready to help. This round-the-clock availability ensures your business stays operational no matter when issues arise, giving you peace of mind that expert support is always just a phone call away.

    Working with a local IT team like Goodwin PC Services means you get fast, personalized support without the geek-speak. We serve businesses across the Mid-South from Memphis to Muscle Shoals, AL, and while many of our support offerings can be handled remotely, we take pride in being able to come onsite quickly when needed. Local support means we understand the unique challenges of businesses in our region, we're available for face-to-face meetings, and we're invested in our community's success. You're not just a ticket number to us—we build lasting relationships with our clients. When you call, you'll speak with someone who knows your business, your systems, and your team. Plus, if an issue requires hands-on attention, we can be there fast, not days later.

    Contact Goodwin PC Services

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