Geeks Root

BACKGROUND

Please describe your company and your position there.

I am marketing manager in a small finance company, our company generally provide loan facility to new and small business startups.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Geeks Root, and what were your goals?

We had to develop a completely new type of mobile app for the users of our finance company, we wanted our users to get their own loan related information through the app and observe their loan status.

SOLUTION

How did you select this vendor and what were the deciding factors?

It was easy for us to choose which vendor to give the app development work. We had set some criteria based on which we interviewed 5 vendors and felt that Greek Roots had the most experience and expert team which was suitable for us thus we gave this work to this vendor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an in-depth discussion with project manager and we provided him with a list of our high level requirements then he introduced us to his team members and directed designers and analysts to create a mock-up of the app. We used the mock-up to develop the final UI of the app. After that they developed the MVP to test the viability of our app and after the success of the MVP they developed the app for Android and IOS, they developed the app from scratch.

This app was for all our users who want to check their respective loan status, so that they can maintain their accounts and take small details themselves and do some common operations related to their accounts.

How many resources from the vendor's team worked with you, and what were their positions?

Our team had Project Manager leading all the members and other members included Frontend Backend Developers, UI Designers, Expert Analysts and Testers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have listed it for our users on App Store about 1 month ago and have given notification to our users to use it. Almost all of our users have used it and shared their experience, we are very glad that most of their reviews were positive and everyone found it easy to use and told that they have got a lot of conveniences because of this app and they manage their account mostly by themselves.

Some of our users also complained about lagging in the app, but that will be rectified by updating the app.

Describe their project management style, including communication tools and timeliness.

We worked with them on this project for about 5 months and their style of project management is very good, I noticed that the communication between us and the team was very good, this was because we had routine conversation during the project and we would get an update on the project at the end of the week, overall the management is very good, and there is transparency in the project.

What did you find most impressive or unique about this company?

This is a very genuine company, their working style is very flexible and here we have the availability of experts.

Are there any areas for improvement or something they could have done differently?

They completed the task given by us on time, didn't give any chance of complaint till the end of the project so I can't give any suggestion about it, all is wonderful.

BACKGROUND

Please describe your company and your position there.

I’m the CTO and co-founder of a travel company. We have extensive experience in delivering the perfect blend of innovative customer-focused technology, award-winning service, highly skilled and knowledgeable employees, and the global negotiation power to maximize the return on investment of your travel spend.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Geeks Root, and what were your goals?

We hired Geeks Root to help increase our leads, primarily by getting them to optimize our website for SEO and to help consult our personal Marketing "team" on keywords and improving various metrics.

SOLUTION

How did you select this vendor and what were the deciding factors?

Geeks Root has experts, dedicated staff, and terrific tools that go way above and beyond what you can get from Google Analytics alone. Engaging with the people at Geeks Root inspires my team and drives results - by every conceivable measure

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We did not have an optimized webpage and we were not showing up in just about any Google search. We now are climbing in the ranks and have multiple pages that generate a lot of hits for us each month, and these are hits that convert into customers!

How many people from the vendor's team worked with you, and what were their positions?

I worked with four teammates, including a project manager, developers, and a designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They are a very practical team that provides an easy way to have your website. They go step by step to customize a website for your business or any other website. They are very kind and responsible also. I enjoyed our communication.

Describe their project management style, including communication tools and timeliness.

Working with Alex Yoder and his team has exceeded my expectations. Their responsiveness, professionalism, expertise, and helpfulness have been amazing throughout the process of getting our website created and ready for the public. In less than a month, we have a beautiful site ready to be customized and made live! I would highly recommend working with this team.

What did you find most impressive or unique about this company?

They are a highly professional crew, very friendly and responsive. I appreciate their communication and the process of work. If you are searching for someone to create a professional website for you or your business, I highly recommend Geeks Root

Are there any areas for improvement or something they could have done differently?

I couldn't find anything wrong

BACKGROUND

Please describe your company and your position there.

I own a Skincare, Beauty and Leisure small business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Geeks Root, and what were your goals?

I recently started a small business and needed a website to sell my brand products. I wanted something classy and easy to navigate.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched for website developers. After reaching out and speaking with Levin and Amanda from Geeks Root, I felt they were a good fit and cost effective.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a meeting, went over color schemes, details and goals. From there, mock ups were made and adjustments added.

How many people from the vendor's team worked with you, and what were their positions?

I worked with Amanda Petros. She was amazing.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Customers love the website. It is easy to use, aesthetically pleasing and exactly what I needed.

Describe their project management style, including communication tools and timeliness.

I had zoom calls, text messages, emails and phone calls throughout the entire project. Amanda was always in communication with me. She answered every question right away.

What did you find most impressive or unique about this company?

Amanda made me feel like I was her only priority. Geeks Root really makes you feel like your project is as important to them as it is to you. You don’t feel like just another account.

Are there any areas for improvement or something they could have done differently?

I’m completely satisfied.

BACKGROUND

Please describe your company and your position there.

I am the owner of Tanisha's Mobile Bookkeeping Service, LLC. I provide Bookkeeping, Payroll and Tax Preparation Services. 'I Come to You!"

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Geeks Root, and what were your goals?

Create and develop me a new website.

SOLUTION

How did you select this vendor and what were the deciding factors?

I put a request out on Facebook and Geek Root's gave me a call.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I had most of my information already in a word document to submit to the team.

How many people from the vendor's team worked with you, and what were their positions?

A project manager and our main contact person.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We just launched our website. I will give an update at a later time.

Describe their project management style, including communication tools and timeliness.

Geek Roots were very detailed in requesting pictures and verbiage to make my website turn out great.

What did you find most impressive or unique about this company?

Their prompt response was impressive.

Are there any areas for improvement or something they could have done differently?

None at this time.

BACKGROUND

Please describe your company and your position there.

Small business offering quality easy prep meals, tasty caramel sauces, baked goods

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Geeks Root, and what were your goals?

Artwork for product label

SOLUTION

How did you select this vendor?

Fast response, courteous, got the job done!

Describe the scope of their work in detail, including any steps and the final deliverables.

Completing my product label to my specs, making suggestions to better improve it

How many people from the vendor's team worked with you, and what were their positions?

one

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Not at that point yet

Describe their project management style, including communication tools and timeliness.

fast responses to any of my questions, concerns, and needs

What did you find most impressive or unique about this company?

I love their commitment to getting the job done for me

Are there any areas for improvement or something they could have done differently?

no