FullSphere

BACKGROUND

Please describe your company and your position there.

Distributors of CBD oil. I'm the marketing manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Full Sphere, and what were your goals?

We required a new website build as our old website was very very slow

SOLUTION

How did you select Full Sphere and what were the deciding factors?

We put the tender out to many agencies, Full Sphere provided us with a great solution to our old website issues, which really help. The team was professional and explained each step very clearly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Full Sphere developed the site on WordPress, Woo-commerce. They now look after the website on their server. We've had no issues so far.

How many people from the vendor's team worked with you, and what were their positions?

2, Joe Britch and Adam Yates

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall the website is much much faster. This has impacted the bounce rate in a positive way. Overall, the website is much more streamline now which help with our conversion rate.

Describe their project management style, including communication tools and timelines.

Monday, Excel, Slack, Email

What did you find most impressive or unique about this company?

Their skillsets, project management and how quickly the team are to answer any questions we have.

Are there any areas for improvement or something they could have done differently?

Not at all. These guys are experts.