The Free Website Guys

BACKGROUND

Please describe your company and your position there.

I'm a holistic lifestyle coach. I own virtual styling company for women entrepreneurs using a holistic approach which includes mindset work, crystals, aromatherapy and the basic fundamentals of feng shui.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

The Free Website Guys designed my website.

What were your goals for this project?

To have a stylish website that reflects my personality and captures the essence of my brand.

SOLUTION

How did you select The Free Website Guys?

I belong to a Facebook group for Women entrepreneurs. Someone had posted in the group about the opportunity to have a free website done.

At the time I was in the process of revamping my own site but I couldn't get it to look quite like I wanted to so I jumped at the chance and responded. I applied and was selected.

Describe the project in detail.

Upon being selected, I received an email from Sven with the breakdown of the process. Each step from start to finish had instructions in an email with a video for guidance which was extremely helpful .

What was the team composition?

Sven was my main point of contact. Instructional videos were done by Mark and the hand over video was done by Al.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I am in the process of adding some copy and photos to my website but I hope to have it all complete within the next couple of weeks.

How effective was the workflow between your team and theirs?

Once we got started the workflow went very well. Any delay in the project was on my part. As soon as I completed a step, Sven always followed up with the next step. Things flowed at a nice pace.

What did you find most impressive about this company?

I was impressed by the level of service and the details that went into designing my website as they are a young agency.

Are there any areas for improvement?

If anything, I would suggest letting potential clients know all potential upgrade costs that may be incurred right up front. In the end, I'm glad I chose to upgrade to have more options for themes so it was worth it.

BACKGROUND

Please describe your company and your position there.

We are a Paris-based multicultural digital marketing consultancy. I am the founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I hired The Free Website Guys build a new website for my digital marketing business. My goals were to have a branded resource to send prospective clients to see my portfolio and services.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

Their team seemed very responsive and experts at Wordpress--a platform that I've already used for other personal projects and wanted to continue to use for my new business site.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As a digital marketing consultant, I had a great experience with Sven and the Free Website Guys--they had an incredibly thorough process to making my free business website. I was impressed that they provided video tutorials and concise explanations at each step of the way, and I'm sure this is even more useful for clients who aren't as tech-savvy or don't have a digital background.

How many people from the vendor's team worked with you, and what were their positions?

1 developer was my point of contact, he was Lead Developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They completed the project within a reasonable amount of time and I really appreciated the personalized hand-off documentation.

Describe their project management style, including communication tools and timelines.

The team did a great job of providing updates and estimated time frames they would need to complete each task. We communicated using gmail.

What did you find most impressive or unique about this company?

They were very transparent throughout every step of the development process and even offered free resources for certain website features that we'd normally need to pay a fee or subscription for.

Are there any areas for improvement or something they could have done differently?

There were and are still some very minor bugs on the mobile version of the site. During development, they were very responsive to fixing these issues, however it'd be next-level helpful if they perhaps explained or gave resources on how to fix these types of bugs ourselves to save time and make the hand-off even feel more complete.

BACKGROUND

Please describe your company and your position there.

I'm self-employed and work with localization of websites etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

To make my own personal website.

What were your goals for this project?

Getting my own personal website without having to deal with all the technical aspects of it.

SOLUTION

How did you select The Free Website Guys?

I found them in a Facebook-group.

Describe the project in detail.

What was the team composition?

I had one contact person all the way (Sven), which was a great experience. Having only one contact person made the process smooth and less confusing.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

A big thanks to Sven and the team at The Free Website Guys for making my website and taking me along on the journey with clear guidance and communication all the way. I am not tech savvy at all, which is why I needed their help and guidance. Sven was very good at explaining the pros and cons of different technical aspects in regard to setting up a website. I would never have started this project on my own, but their skills and knowledge made the building of my website a manageable and effortless project for me.

When your website is done, they even provide you with a handover video, showing you how to make changes to your site yourself, which I highly appreciate, as this was an aspect I was concerned about too. I can highly recommend these guys and I am extremely grateful that they wanted to help me!

How effective was the workflow between your team and theirs?

Sven always responded pretty quickly even though I was a bit slow at times due to work etc. The communication and progress was clear.

What did you find most impressive about this company?

Their knowledge and recommendations for me. Without them, it would've been hard for us to make the best choices in terms of the technical aspects of the website.

Are there any areas for improvement?

No.

BACKGROUND

Please describe your company and your position there.

I am a science writer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I needed a website that would serve as my online portfolio

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I found them through a facebook recommendation

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

WordPress website development

How many people from the vendor's team worked with you, and what were their positions?

1 to 5

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My website will be up soon because the team was able to provide excellent service with managing the back-end of my website.

Describe their project management style, including communication tools and timelines.

It has been amazing working with them! What stood out to me is the open, constant, and clear communication that they made possible. They provided me with regular, itemized updates so that I know exactly what changes were done on my website. I am now building the front-end of my website and it is all possible due to the hard work they did on the back-end of my website.

What did you find most impressive or unique about this company?

The great communication

Are there any areas for improvement or something they could have done differently?

None, it has been a great experience working with them

BACKGROUND

Please describe your company and your position there.

Founder and Travel Designer- travel agency focusing on active & adventure, luxury and mindful transformational travel.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I was in need of a Wordpress website for my new travel business. I’ve been in the travel industry for over 20 years and with the craziness of this year (I’ve been furloughed since March) I’m diving into being an entrepreneur and building my own travel brand and business focusing on active & adventure, and transformational travel.

I have a lot of experience in the travel industry- none in building my own website. Travel is going to come back and I want to be ready for it. A very important part of setting myself up for success is a beautiful website that inspires travel.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I found them on both a FB and LinkedIn group that I am a member of. They were very communicative right from the start, which was very important to me.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

From start to finish The Free Website Guys were incredible! Sven was great at communicating from one step to the next throughout the entire process. The instructions given were clear, concise and very easy to follow. The whole process was seamless, I was never left wondering what was going on- they always kept me in the loop.

The final product of my website exceeded expectations. I am so happy and excited to have the professional looking website that they built for me- excellent in every way. I am so thankful! I would not hesitate to work with The Free Website Guys again, the whole team is exceptional.

How many people from the vendor's team worked with you, and what were their positions?

I worked with a number of people, but mostly the head website designer. I am sure there were more behind the scenes. They all did an absolutely fantastic job.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am currently adding my personalized content to the site and can see that the backend word they did in setting it up was thorough.

Describe their project management style, including communication tools and timelines.

We communicated via email and video instructions, both of which were very detailed and easy to follow.

What did you find most impressive or unique about this company?

They were friendly and every time we had a question they followed up with detailed instructions. I enjoyed every interaction I had with them from start to finish.

Are there any areas for improvement or something they could have done differently?

They did everything very well, from my point of view there isn't really anything that could be improved upon.

BACKGROUND

Please describe your company and your position there.

I'm the founder of an information hub/consultant agency providing the latest sources supporting career landing in oversea markets and advice to be included and become a part of the working and social environment.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

Website builder

What were your goals for this engagement?

Have a professional website for my business idea

SOLUTION

How did you select The Free Website Guys?

I chanced to know The Free Websites Guys from a post on the Expats in Italy group on Facebook. They were offering the FREE web designing service for the chosen website idea applications.

It came to me as a unique opportunity to start my business idea, so I decided to send them an application with the hope that they will like my idea. A couple of days later, I received a congratulation email that my idea got chosen and we started to work together for roughly two months.

Describe the engagement in detail.

We work closely together to build the website and fix front/backend problems

What was the team composition?

Sven was my main contact point. He always uses his kindness and patience to guide me to different steps of the process. Whenever I have some doubt or stuck between options, he will step in and sincerely show me the preferred options based on his experiences.

I don't see much the money-purposed activities but rather than a genuine willingness to support his clients when they are in trouble.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Now my website is in the last step: completing the content. This has nothing to do with them, but rather the actions needed from my side and get it launched. I'm thankful for all the kind and professional support from Sven and The Free Website Guys team.

I wish a lot of luck and success in their business journey. I hope that some days in the future we can collaborate again, and I will definitely purchase for their great service.

How effective was the workflow between your team and theirs?

Their works are greatly transparent as I always receive the report of current status and what to do for the next steps.

What did you find most impressive about this vendor?

Professional, transparent, enthusiastic

Are there any areas for improvement?

I don't have anything in my mind for now

BACKGROUND

Please describe your company and your position there.

I’m a starting a copywriting business

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

They created me website for me from scratch. They did all the technical, backend stuff that I had no idea how to do. I wanted a website that was easy to navigate and was protected.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

They chose me to work with them but after checking out their website and all that their services offered, I decided to work with them!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They made the development of our website so seamless. They gave me detailed progress reports every step of the way and gave great visuals and videos of how to do things

How many people from the vendor's team worked with you, and what were their positions?

I was in contact with one person the entire time. I'm unsure of how many people worked on the project in total

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I’m so happy with how my site looks. It is set up exactly how I wanted it. It was done in very quickly in my opinion, it would have taken me so long to do what they did

Describe their project management style, including communication tools and timelines.

Constant communication and very responsive. I had some things come up and didn’t focus on the website process and not once were they pushy or rude that I hadn’t responded for a few days. They made it very easy to understand what they were doing and why

What did you find most impressive or unique about this company?

How attentive and detailed they were. They treated my website like their main priority

Are there any areas for improvement or something they could have done differently?

I truly can’t think of any!

BACKGROUND

Please describe your company and your position there.

I’m the owner of a private music therapy practice. I provide individual and group music therapy services to adults with Alzheimer’s and related diseases and adults in hospice care and their families.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I had an old website that serves its initial purpose. I wanted something more personalized, clean and organized to send potential clients once I grow my online presence, specially now during Covid times were sessions are held online.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I chose them based on the reviews, cost and quality of their work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I had very little knowledge of Wordpress, but I trusted their instructions and process and so far, the site is perfect for my needs.

How many people from the vendor's team worked with you, and what were their positions?

I worked with one person who gathered my information, then one person, Sven, ran my project. He was prompt and communicated clearly. I was never lost in the process even though I know nothing about web building.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have yet to update and customize the website.

Describe their project management style, including communication tools and timelines.

Communication was through email and I was updated every step of the way during the process.

What did you find most impressive or unique about this company?

They gave me what I asked for- a clean, organized website that is easy to update. We were most impressed with their prompt communication.

BACKGROUND

Please describe your company and your position there.

I own and operate a jewelry design company that creates one of a kind, unique, high end pieces with precision and attention to detail, using materials from around the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I have been wanting to take the next step and have a website/web store created for my company in order to expand sales and increase exposure.

What were your goals for this project?

I wanted something elegant and yet simple for me to operate going forward. Getting my brand out there was very important to me and I needed someone to help create the look I was going for.

SOLUTION

How did you select The Free Website Guys?

I heard about The Free Website Guys through a networking group on Facebook. It sounded too good to be true, but I reached out anyways, and I'm so glad I did!

Describe the project in detail.

Creating a web store is something that I knew I couldn't do on my own. I explained what I needed, and how and wanted it to look, and the team did the rest, keeping me up to date every step of the way.

What was the team composition?

I was initially introduced to Sven who became my main contact and walked me through the process. He wrote an Email to me a minimum of once or twice a week, and made sure I was aware of every step and had complete control over any design decisions.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I have only just begun to add my own content to the website, but I am very pleased so far and looking forward to seeing where it takes me!

How effective was the workflow between your team and theirs?

I was personally in contact with the same person throughout the entire project. I was extremely pleased with the communications between the two of us, and greatly appreciated that only one person was handling my case and didn't need to deal with explaining things to a different person every time.

What did you find most impressive about this company?

I, of course, was thrilled with the price point of this service, but the thing I appreciated the most was that Sven never made me feel silly or stupid for not understanding the "tech lingo" or for asking if he could walk me through certain processes.

Are there any areas for improvement?

I really couldn't say that I was unhappy with anything the team did during this project.

BACKGROUND

Please describe your company and your position there.

I am the founder of Eventing Together. Eventing Together is a virtual, in-person, and hybrid event planning company. We offer event marketing and consulting, planning, and virtual event training.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

The Free Website Guys built my website from the ground up. I had a clear vision for my company and the website was an integral part to Eventing Together's official launching. I envisioned a colourful, easy to navigate website with a friendly feel.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

The Free Website Guys take on a couple of 'free' clients. I applied for this channel with my startup idea, and was accepted to move forward in the process. This allowed me to spend money on the website theme, domain and other startup costs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Free Website Guys supported me in setting up everything from a domain, host, WordPress account, BlueHost account, etc. Each step was clearly laid out for me in email or in a step-by-step video by Sven and his team. At the end of the project, I was given a handover video which made the transition process seamless.

How many people from the vendor's team worked with you, and what were their positions?

I believe three people. Sven Nilsen, the lead developer, was my point of contact. Some of the step-by-step videos were done by others who I am assuming were developers as well!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Once I had officially launched the website, there were 86% New Visitors and 14% Returning Visitors. I was very pleased with the number of views just in the first day and visitors were averaging 1 minute and 32 seconds on the site - which is great considering the website content I have put in is just bare bones for the time being.

Describe their project management style, including communication tools and timelines.

All communication was over email. Very professional and welcoming spirit.

What did you find most impressive or unique about this company?

The handover video is VERY helpful, as I am not super familiar with WordPress. The Free Website Guys showed me exactly how to edit content and add my logo, etc.

Are there any areas for improvement or something they could have done differently?

Email response time could be quicker, however, they were building a free website, so no complaining here!