The Free Website Guys

BACKGROUND

Please describe your company and your position there.

I am a small business owner with a baking business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I received a message from The Free Website Guys through Linkedin. I thought a free website was too good to be true, but after googling the reviews, I decided to try it. I wanted to upgrade the website that I created to something more professional.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I selected them after reading all of the online reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sven had me to first set up hosting. Then he offered different templates for me to choose from. The Free Website Guys started working on the back end of my website and they explained all the steps as they went. I used a screen sharing extension to give Sven the notes on customizing my Divi theme.

How many people from the vendor's team worked with you, and what were their positions?

I worked with Sven from The Free Website Guys.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am now able to customize the website myself, but still have a professional-grade website. Working with Sven was an easy process. I was able to choose my theme and different layouts, while they handled all of the technical stuff that I do not understand. I am very pleased with my website!

Describe their project management style, including communication tools and timelines.

Sven communicated by email and explained each step that they were going to do. There were also informative videos to watch that explained the different processes. Sven explained that the timeline would be a couple of weeks. Some of it depended on how quickly I got information back to them.

What did you find most impressive or unique about this company?

Their model of offering small project websites for free to gain future business was impressive. I think word of mouth marketing is a great business practice.

Are there any areas for improvement or something they could have done differently?

I had some trouble with the screen sharing extension, but they could not take email notes. I needed more explanation on how to use the extension.

BACKGROUND

Please describe your company and your position there.

I am the owner and founder of Avalon 8 Wellness, LLC. I have provided massage and wellness services for past 9 years., now moving into offering wellness services, coaching, programs online

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I hired them to create a website.

What were your goals for this project?

Website was safe and secure, modern them with fast loading times and responsive, ecommerce plugin

SOLUTION

How did you select The Free Website Guys?

I was referred by someone who had a great experience with them also.

Describe the project in detail.

Once we were selected as a candidate for the free website build, they communicated each step in the process very clearly.

What was the team composition?

I was assigned one person to connect with and we communicated until the project was finished.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Everything was handed over to me very quickly. Part of the project responsibility that I agreed to was uploading my own content. I have not done this yet so I do not have a website to showcase yet. However, I am super happy with the website foundation that was created for me to build on and I soon will have something to share.

How effective was the workflow between your team and theirs?

Amazing, one contact, quick turnaround on communication and questions. 

All my emails were answered in a very timely manner and we progressed to each step very quickly. In most cases they were waiting on me and had I gotten back to them sooner, the website I am sure would have been finished even more quickly. I had several questions along the way and all of them were answered promptly to keep the project moving along.

What did you find most impressive about this company?

The ease to complete the project with being assigned one person and how they handled directions and communication.

Are there any areas for improvement?

none that I can think of at this time

BACKGROUND

Please describe your company and your position there.

I am a business consultant and writer specializing in brand strategy, marketing and media content production under my own personal brand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

The Free Website Guys created a website for my business for me from scratch.

What were your goals for this project?

A functional, beautiful website that I could add to as my business grows. Set up for the future, I required a website to showcase my content, services and courses.

SOLUTION

How did you select The Free Website Guys?

I found The Free Website Guys via LinkedIn. At first I thought it was too good to be true! I submitted an application and was approved shortly after.

Describe the project in detail.

I literally didn't have to do a thing except watch a few very short instructional videos. Otherwise, the FWG team sent me simple setup steps via email the entire process, which only took minutes to fulfill. Their team of developers then went ahead and used my requirements, feedback and comments to create the website. They even showed me how to properly set up hosting and select the best theme for me. Super easy process to follow for a non-techy person!

What was the team composition?

I communicated only with Sven via email. After each step was completed, he would send me the next one to review/fulfill until the project was finished. There were some very short instructional emails from the FWG development team, as well, some personalized.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I had a complete website (minus the content that I just insert myself, super easy) within 2 weeks of working with The Free Website Guys. If I did this myself, I am sure it wouldn't have gotten done or it would be another year that passed before I paid a lot of money for someone else to do it!

How effective was the workflow between your team and theirs?

Very effective. Their follow up practice was spot on. If I didn't reply to an email in a timely manner, they gently nudged me along until they heard from me. They were great reminding me of the steps that I needed to review/fulfill in order to move on to the next. Very organized.

What did you find most impressive about this company?

Sven and the Free Website Guys team made creating a website for my personal brand completely stress- and worry-free. The site absolutely met my expectations and more. The team of developers know exactly what they're doing, and this gave me reassurance that my site is set up for success.

I am not a technical individual by any means, but I know the kind of work that goes into creating functional, aesthetically-pleasing and secure websites. The fact that they did this free of charge blows my mind. This is a game-changing service for busy entrepreneurs like me who have limited time to dedicate to this kind of endeavor. Super cost-effective, super easy process, and the team was a pleasure to work with. A+++. Highly recommended.

Are there any areas for improvement?

No- really, I can't think of anything. Such a streamlined process.

BACKGROUND

Please describe your company and your position there.

Spiritual Life Coaching providing 1-1 coaching, group coaching, online courses and Holistic Trauma Healing. Self-employed.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

Develop a new website that would help me with my online presence and offer options and opportunities to grow with me as my online business grows.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

Came across a post on Facebook in a trusted FB Group. The information provided on the given website was relevant, clear and promising.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Wordpress including relevant plugins and Divi theme.

How many people from the vendor's team worked with you, and what were their positions?

Multiple team members, communication through one person though. Smooth, clear communication.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clear communication with fast response time, easy to follow instructions whenever my input was needed and being informed about what was being done every step along the way.

It almost sounded too good to be true, a free website. But it's as real as it gets and the result is absolutely great! A very nice website that not only looks professional but is also set up professionally with all kind of (free) plugins so it runs smoothly, not just for today but for the long run.

My compliments to the team - great work guys!

Describe their project management style, including communication tools and timelines.

Clear communication via email with fast response time (usually within 24 hours, occasionally within 48 hours), easy to follow instructions whenever my input was needed and being informed about what was being done every step along the way.

What did you find most impressive or unique about this company?

We were impressed with the quality of the service provided and of the end result for no cost.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I'm the owner of a Career & Leadership Coaching company. I coach Mid-level and Senior-level Executives to land new roles, cultivate their careers and earn a massive salary increase through 1:1 & group coaching & strategy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

My website was only a few years old but it was very outdated. I also needed to re-do my business site due to multiple front-end and back-end issues and it was losing traffic. I don't have in-house developers to do this type of work so working with The Free Website Guys was a privilege. By completing this project, I hope to increase website traffic within the coming months to help increase sales.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I got to know The Free Website Guys when they emailed me, expressing interest in building me a website for free. I thought to myself “Oh haha, where’s the catch here?” There isn’t one!! Their email came at the perfect timing. I had previously researched other vendors who wanted to charge a small fortune. These guys are genuine, honest, and helped me to understand the process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They explained each step to me and walked me through the entire process, which consisted of:

1. Installing Bluehost server
2. Choosing and installing the WordPress template
3. Installing WordPress and the template
4. Installing all necessary plugins
5. Adapting the template to my business
6. Checking functionality
7. Providing me with directions and documentation at the end so I would know how to use, customize, and edit my site

How many people from the vendor's team worked with you, and what were their positions?

I mainly worked with Sven, the CEO, however, I know that the entire team is involved in the process as some of the videos and documentation I would receive via email from Sven included their collaborative effort.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thank you to the entire team for their fabulous work! You were incredibly patient with all of my questions and explaining the process and doing it all for free. The website is incredible. It fulfills the vision of exactly what I had in mind and I didn't have to ask for anything because you guys took care of it all from end to end.

I wouldn't hesitate to refer to anyone who needs a website as your process was so efficient and timely. Thank you again!

Describe their project management style, including communication tools and timelines.

The team utilizes Google forms, YouTube videos, screen recordings, and PDFs to help guide you along throughout the process. It is so helpful and beneficial because each of these tools helps to keep the process as simple, efficient, and focused as it is.

What did you find most impressive or unique about this company?

Their process is so well-organized, concise, and simple. It is very clear to follow and they will ensure you that you know exactly what they are working on when and why. You won't be left wondering what's happening.

Are there any areas for improvement or something they could have done differently?

I think that their process is perfect. They were extremely helpful to me when I didn't understand parts of it and had questions- they were very patient, kind, and ensured that I understood everything.

BACKGROUND

Please describe your company and your position there.

I am a fundraising consultant who is trying to expand my client base through the creation of my own website. I will be offering courses and consulting for faith-based organizations and small non-profits.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I was accepted into a free-website creation program and the Free Website Guys created a really nice site for me. Its going to work well for me to reach a broader audience during COVID.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I actually came across someone posting about them in a Facebook group offering a free website program so I applied and was accepted. I am really happy I went with them because they did a really great site.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Well most of the work was on their end and all I had to do really was provide the right tools and memberships to get the site on a server. They really did everything and made it so simple for me to get started.

How many people from the vendor's team worked with you, and what were their positions?

I spoke mainly with Sven, whom I assume is their team lead. He was pleasant and courteous at all times. Honestly, I think it is amazing what they are dong for people!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am absolutely thrilled with the website. It is exactly what I asked for and is going to work really well.

Describe their project management style, including communication tools and timelines.

Sven was really great getting back to me when I reached out.

What did you find most impressive or unique about this company?

It's amazing that they offered this service to people.

Are there any areas for improvement or something they could have done differently?

We had some timing issues, so if they could outline the process and timing a little more upfront that might have helped with some planning. But, it was still done in a reasonable timeframe and will be active before my planned launch date.

BACKGROUND

Please describe your company and your position there.

I am a self-employed recruiter specialized in finding top talents in the hospitality industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

To install Wordpress and a template on a new website I am launching. The goals were to get all the installation of the server, plugins and template ready so I could adapt the content.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

The Free Website Guys offered to take on my project for free and provided step by step guidance to install the website.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Installing Bluehost server
• Choosing and installing the Wordpress template
• Installing Wordpress and the template
• Installing all necessary plugins
• Adapting the template to my needs
• Checking functionality

How many people from the vendor's team worked with you, and what were their positions?

1 - CEO

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thank you Sven and the Free Website Guys for doing such an outstanding amazing job helping me with my website and all that for free. You guys have been so patient and professional, at every step I was getting more amazed by how well you set up your organization of the whole process. I have never seen such an efficient and clear way to work while creating a website, from breaking down each piece into a simple step to providing videos supporting what I had to do... simply amazing.

That all goes without saying that the work you have done is spotless, the website looks exactly like what I wanted, I didn't even have to ask you to install all the necessary plugins, you took the initiative to do so already (amazing), you took care of installing Google Analytics and explaining how to use it... honestly, I'd recommend you to anyone wanting to create a website. Thanks a million for your help, patience and great work.

Describe their project management style, including communication tools and timelines.

Every step in the project was their guided by clear tutorials, videos and guides to help me do my part of the project as easily as possible. Tools included Youtube videos, Google forms, Pdfs, screen recordings and the timelines were all respected.

What did you find most impressive or unique about this company?

Making a process so well organised that anyone would find it easy to create a website thanks to The Free Website Guys. The communication was smooth and friendly and all support very useful, clear and helpful.

Are there any areas for improvement or something they could have done differently?

No, everything was perfect.

BACKGROUND

Please describe your company and your position there.

I am the owner if a custom shop. I make custom gifts for people any where from clothing and shoes to home decor and accessories.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I needed to create a website for my shop since I work from home and wanted to reach customers in an easier way.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

They were recommended in a YouTube video and I just decided to give them a try.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I described to them my idea and they kind of site I needed to work with my shop and they provided me with steps to follow along the way they were creating my site. Everything was done through email and I worked with them through google and bluehost.

How many people from the vendor's team worked with you, and what were their positions?

I believe 2 people but they send different videos and tutorials involving different people and have different people help to build the site. I believe they were just web designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They helped provide me with the perfect pluggins for my site to help achieve the kind of interactions I wanted to have with my customers.

Describe their project management style, including communication tools and timelines.

I'm not sure when I filled out their application but I believe to was around two weeks before they contacted me. Afterward, everything took about a month to come together and receive my site.

What did you find most impressive or unique about this company?

I liked how helpful they were and were able to help provide me with what I wanted.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I own a freelance content strategy firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I hired them to build my firm's Wordpress website.

What were your goals for this project?

My goal was to create a stunning yet simple website to push potential clients to in order to review my work and services.

SOLUTION

How did you select The Free Website Guys?

We are in a Facebook group together and I completed a survey, they reached out, I vetted them and it was a good fit.

Describe the project in detail.

I own a freelance content strategy company with a target audience of women in aesthetic medicine. I have wanted to learn Wordpress myself and build my own site, but don't have time to do it from ground zero.

I needed a sophisticated, stunning yet simple website that would be attractive and straightforward. That can be a challenging concept to convey; but the FWG understood what I meant.

I also wanted a basic one built but that I could take over so that I have complete control and learn along the way. Also a challenging concept for many to grasp, but one which FWG embraced.

Through the high level of communication, we selected the ideal theme for me and my needs. I am now adding to it and learning along the way. I was very, very pleased with their professionalism and the finished product.

What was the team composition?

I worked primarily with Sven.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The outcomes were as follows:

1. A challenging concept on the client side was well-understood by the website builders (success).
2. The communication level between them and myself was high, consistent, professional and prompt which kept the project moving along. (progress)
3. The finished product is exactly what I asked for and expected. Their conduct exceeded my expectations (success).

How effective was the workflow between your team and theirs?

Very effective.

What did you find most impressive about this company?

The outstanding customer service and high level of communication.

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

I am the co-owner of a gift box company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

The Free Website Guys created our first website from scratch. We needed somewhere to show all our products and sell from

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

We decided on them due to the low cost involved and the excellent reviews they have received from past customers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

There are a few costs involved, not for The Free Website Guys but for peripheral suppliers - e.g. for hosting the site and website themes (if you choose not to use a free theme) but these costs were explained along the way and Sven managed to get a big discount on an alternative (but still professional) website theme for me when I explained that I didn't have the funds for an all-singing, all-dancing theme.

How many people from the vendor's team worked with you, and what were their positions?

Sven and John - Lead Developer and MD

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I would highly recommend The Free Website Guys. The whole process was super easy. They were very nice to work with and they explained everything clearly and responded quickly.

Of course there is a lot of work involved to populate the website with your content and images once it is built, but The Free Website Guys have sent very clear videos to explain how to do this.

All in all, the process has been very smooth and easy to follow, and I have really appreciated the friendly approach and simple instructions sent by The Free Website Guys. I would definitely recommend them!

Describe their project management style, including communication tools and timelines.

They work very efficiently, sending clear videos and explanations of what information is required at each step of the way. Communication style is very personable and friendly

What did you find most impressive or unique about this company?

They create the website for free! 

Are there any areas for improvement or something they could have done differently?

No :-)