The Free Website Guys

BACKGROUND

Please describe your company and your position there.

I am the Head of Marketing and founder of Inkwhy.com, providing knowledge, insights, networks and resources to other business owners, startup founders and nonprofit leaders.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

Our company worked with The Free Website Guys to build SustainableTracker.com to begin aggregating information, events, and actions related to the UN Sustainable Development Goals (SDGs)

SOLUTION

How did you select this vendor and what were the deciding factors?

The Free Website Guys did not charge to build the website but selected our project based on their vetting process. Costs for the site were only for the hosting and Wordpress theme (optional) that gave them a small affiliate payment.

Describe the project in detail and walk through the stages of the project.

Approximately 5 months after submitting the project idea to The Free Website Guys, Sven - the Lead Developer - reached out to say that they selected SustainableTracker.com to build. With each step of the build out, he sent clear instructions including videos recorded by the team to get feedback and input on what to build.

The process was very straightforward for them to build the backend based on the look and framework of content that I wanted, and I was able to easily go into the backend to wrap up the project by turning the site live and editing the template with content that I wanted to put on the website.

How many resources from the vendor's team worked with you, and what were their positions?

I had one main point of contact only, Sven (Lead Developer) who indicated that overall the team spent about 7 hours on the website.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website is now live and I'm able to make edits to it whenever I would like, and get feedback from the public on the content. There will be more work to get the content to the next level and begin driving more traffic to the site.

How effective was the workflow between your team and theirs?

Overall, Sven and The Free Website Guys team are awesome! They have a straightforward process to build the framework for a new website, with videos and written details to make it easy to update content. The team is highly responsive and able to turn your vision into reality. I look forward to growing the SustainableTracker.com website and appreciate The Free Website Guys for helping to get it off the ground.

What did you find most impressive or unique about this company?

It's unique to find a website development company that will not charge for the hours of service. I think that their process is buttoned up and scalable.

Are there any areas for improvement or something they could have done differently?

I wouldn't change anything in the way they worked. They allowed me to follow up on my own time, and were also quick to respond after I did send them the required information to move on to each next step.

BACKGROUND

Please describe your company and your position there.

E-commerce Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

We are a e-commerce business and the goal was to build a professional website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We accepted an offer

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In a few days, they created a very professional website (e-commerce) that, in another situation, would have cost me much more money and time. My special thanks for your patience and dedication to the project. I highly recommend them and would surely request their services again.

How many people from the vendor's team worked with you, and what were their positions?

2

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Good work.

Describe their project management style, including communication tools and timeliness.

I want to thank the guys of Free Website Guys for the excellent job they did. Working with the team was a pleasure because they are very professional and friendly staff. 

What did you find most impressive or unique about this company?

Good staff and friendly communication.

Are there any areas for improvement or something they could have done differently?

The cost associated not clear at the beginning.

BACKGROUND

Please describe your company and your position there.

Chief Executive, Verity Real Estate Limited (Bespoke Property Development)

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

Build of a brand new website

SOLUTION

How did you select this vendor and what were the deciding factors?

Word of mouth, their capability and expertise, great customer service

Describe the project in detail and walk through the stages of the project.

Assessment, scope of work, introduction and what to expect - how they work with clients, project, review and feedback, final deliverable

How many resources from the vendor's team worked with you, and what were their positions?

Two, lead developer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I heard about the Free Website Guys through a new business colleague. I took a look at their website to understand their capability and how they could help; I quickly made an application since I had to set up a new online presence for my property development business and I wanted to outsource the heavy lifting for the task.

Their team was so quick to get back to me with the good news that my project was of interest and from the point they set the ball rolling Sven was absolutely great with communication, progress reports, providing easy to understand videos which laid out options for next steps and helped me know what was required at each step of the way.

I'm glad they did all the technical delivery - it was fantastic and I'm certainly coming back to them with future paid projects. Our property development website looks highly professional and meets the vision we had in mind at the start of the project. Huge thanks to the entire team!

How effective was the workflow between your team and theirs?

Excellent. They had a very timely communication

What did you find most impressive or unique about this company?

Very timely communication and next steps

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I'm the owner of ClemYoga, a yoga teacher entrepreneur hosting yoga classes, courses and workshops

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

To create a website for my small business

SOLUTION

How did you select this vendor and what were the deciding factors?

The Website Guys are very generous and give amazing discounts

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It has been an awesome journey to work with The Website Guys, they made everything super easy for me. The simple and very detailed step by step instructions were super helpful for me to implement what I needed to do. I feel that I definitely got a personalized service with much attention to detail. There were very helpful every step of the way. I just love The Website Guys, they are amazing!

How many people from the vendor's team worked with you, and what were their positions?

I worked with one person only who we exchanged emails with at all times

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It has been an awesome journey to work with The Website Guys, they made everything super easy for me. The simple and very detailed step by step instructions were super helpful for me to implement what I needed to do. I feel that I definitely got a personalized service with much attention to detail. There were very helpful every step of the way. I just love The Website Guys. They are amazing!

Describe their project management style, including communication tools and timeliness.

They communicate through email, keeping the same email thread which helps a lot to avoid confusion

What did you find most impressive or unique about this company?

Their generosity, affordability, support and detailed step by step videos

Are there any areas for improvement or something they could have done differently?

Not really, I was very happy with their service

BACKGROUND

Please describe your company and your position there.

I am the founder and owner of Peak Productivity, a business productivity coaching & consulting business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I hired The Free Website Guys to assist with my company rebrand. I needed a brand new website and the team delivered with excellence!

SOLUTION

How did you select this vendor and what were the deciding factors?

A colleague recommended the team. They were extremely responsive and I knew I was in good hands.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We communicated 100% through email and the project took less than 30 days. The team provided a Wordpress site with Divi themes, and took care of all the back-end set-up. They provided step-by-step instructions , video tutorials and made the process extremely easy!

How many people from the vendor's team worked with you, and what were their positions?

Sven was the lead project manager and was my singular point of contact.

RESULTS & FEEDBACK

What did you find most impressive or unique about this company?

Working with Sven and the team at The Free Website Guys has exceeded my expectations. Their responsiveness, professionalism, expertise and helpfulness has been amazing throughout the process of getting my new website created and ready for the public. In less than 30 days, I have a beautiful site ready to be customized and made live! I would highly recommend working with this team.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

I am a contemporary fine artist.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

The Free Website Guys setup my first Fine Art website. I wanted to drive online sales.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched online and found this vendor. It was a free service with rave review status. I had to know more.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Every step of the way The Free Website Guys were incredible communicators and guided me through every step!

How many people from the vendor's team worked with you, and what were their positions?

There was the lead account representative and also some members of their team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website looks incredible and I look forward to tangible sales results.

Describe their project management style, including communication tools and timeliness.

Ahead of schedule, communication everyday despite the time difference. Real pleasure to work with and positive attitude.

What did you find most impressive or unique about this company?

Incredible communication skills with every question answered in a timely and complete fashion.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I work as a consultant in a research and communication consultancy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

One of their representatives contacted a group of mine via social media. After an informative discussion, I decided to request for their help with developing a website for the consultancy. The goal is to have a platform through which we can spread the message about our aims and services.

SOLUTION

How did you select this vendor and what were the deciding factors?

The FWG team was quick in responding to my questions and offered a great deal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After the introduction, they provided me with a guideline and video which explains the web development process. I bought a domain, selected a website template, and provided them with a list of changes to be made to the template. Then, they begin building the website. They used wordpress and a number of tools to build the website.

How many people from the vendor's team worked with you, and what were their positions?

There could have been more but my guess would be two people. My main contact point throughout the web development process was Sven, the Lead Developer. After the first submission, I needed a couple of minor revisions to be done and he said that one of his developers will handle the minor changes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Unfortunately, it is not possible at the moment. The website template has been delivered but the website has not been launched.

Describe their project management style, including communication tools and timeliness.

The team made sure that the project would progress smoothly by planning ahead and maintaining active communication. Having one contact person throughout the project simplifies the communication process. Aside from the initial contact via social media, the rest of the communication was done via email.

What did you find most impressive or unique about this company?

They put a lot of effort into planning every step ahead in order to avoid potential problems.

Are there any areas for improvement or something they could have done differently?

Nothing significant. They have done a great job.

BACKGROUND

Please describe your company and your position there.

I am the Chief Scientific Officer of Fortius Labs; a Toronto-based healthtech company helping health & fitness professionals enhance the scalability and quality of their injury prevention services. Our AI-software platform automatically and objectively assesses human performance, identifies injury risk factors and recommends corrective exercises

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

Our website was previously made using services like Squarespace but I wasn't happy with the polish and professionalism of how the site looked. The Free Website Guys' work looked very professional.

SOLUTION

How did you select this vendor and what were the deciding factors?

Their quality of work on their website looked great and the fact it was free only sweetened the deal

Describe the project in detail and walk through the stages of the project.

We communicated strictly over email where Sven sent very clear instructions on what was needed on my end. Through a series of a dozen or so emails we switched website hosts, chose the theme and customized it to our branding/colour schemes. In the end a very detailed handover package was sent to me with how to further customize the website and navigate Wordpress.

How many resources from the vendor's team worked with you, and what were their positions?

Sven was my main point of contact. He was very punctual, detail oriented and great at following up if I missed one of his emails.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Very thorough documentation and handover guide. The new website looks much cleaner and professional.

How effective was the workflow between your team and theirs?

Very easy to communicate with Sven and his team. They were responsive within 24 hours

What did you find most impressive or unique about this company?

They were very professional, and I was very surprised they were willing to do this work for free.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a start-up blog.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Free Website Guys?

I needed to create my website; I had a domain, but I didn’t know how to start it.

SOLUTION

What was the scope of their involvement?

The Free Website Guys asked me what kind of website I wanted and built it using WordPress. I’m not very familiar with web pages, but I was also involved in creating my site.

It is a straightforward website because I’m just starting — it will be like a blog for the time being. I need to work on it a little bit still, but it looks good. It is mainly a blog where I have some text and pictures.

What is the team composition?

I’m dealing with one person.

How did you come to work with The Free Website Guys?

A friend recommended them; they did an outstanding job on her website, and I reached out to them to see if they could help me create mine. 

How much have you invested in them?

It was just the fee for transferring the website from one site to another.

What is the status of this engagement?

I started working with them in May 2021, and the engagement is ongoing with future updates.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I think it’s a big success. The Free Website Guys did everything that was going to take me ages to do. They’re doing fast and excellent work for me, and I’m pleased.

How did The Free Website Guys perform from a project management standpoint?

I think it was good; we communicate through emails, and they keep me posted with important information.

What did you find most impressive about them?

They’re professional, speedy, and everything’s well done.

Are there any areas they could improve?

It is a pretty good service for being free, and there is nothing for them to improve.

Do you have any advice for potential customers?

Have an accurate idea of how you want the website to look. I wasn’t entirely sure, and I chose some of the available templates. If someone has a good idea, they can give some more information, and I’m sure that these guys can help.

BACKGROUND

Please describe your company and your position there.

I am the owner and founder of a mental health private practice, serving adults through telehealth who are looking for help with managing their depression, anxiety, self-esteem, and past trauma.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

The Free Website Guys helped me to design and develop my company website, both front end and back end. My goal is to have a business website that allows me to advertise my services and attract potential clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

The Free Website Guys were recommended to me by a fellow colleague who also utilized their services and had a lot of success.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We were in contact daily via e-mail. The Free Website Guys helped to develop the front end and back end of my website and kept me in the loop every step of the way.

How many people from the vendor's team worked with you, and what were their positions?

I had one main point of contact throughout the whole process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I appreciated the level and amount of communication that took place every step of the way. I felt involved and have a good understanding of what was worked on, as well as the steps I need to take to move forward with my part of the website.

Describe their project management style, including communication tools and timeliness.

The Free Website Guys communicated with me via email on a daily basis, and kept me updated on timelines. They often stated that the next step would take a few days to complete, but things were often completed within a day.

What did you find most impressive or unique about this company?

I was impressed by their level of communication and explanation.

Are there any areas for improvement or something they could have done differently?

None