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Framework IT

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IT Support, Strategy & Security for Chicago SMBs

Empower growth by creating measurable and predictable IT outcomes.

Framework IT is a managed IT services provider specializing in support, strategy, and security for companies who want to form an agile IT environment. Using our data-driven methodology, The Business Optimization Framework, we build you a strategy tailored to your unique needs to improve productivity and incentivize proficient IT operations.

 

  • Min project size
    $1,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    10 - 49
  • Locations
    Chicago, IL
  • Year founded
    Founded 2008
  • Languages
  • Timezones

1 Language that we service

  • English

4 Timezones that we service

CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
MST
Mountain Standard Time (MST)
PST
Pacific Standard Time (PST)

1 Locations

  • Chicago , IL

No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate $150 - $199 /hr
    Rating for cost 4.9 /5

    What Clients Have Said

    Framework IT is noted for offering competitive pricing that fits clients' budgets, providing good value for cost. Clients appreciate their responsiveness and proactive service approach. While specific project costs vary, the overall feedback highlights cost-effectiveness and a tailored pricing model that meets diverse client needs.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 22 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Framework IT Review Insights

    Overall Review Rating

    4.8
    • Quality 4.9
    • Schedule 4.8
    • Cost 4.9
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Expertise in IT Infrastructure Management

      Framework IT consistently demonstrates expertise in managing IT infrastructure, including cybersecurity, network management, and cloud-based solutions. Clients report reduced downtime, enhanced security, and increased system performance thanks to their services.

    • Proactive Problem Solving

      The team at Framework IT is proactive in anticipating and mitigating potential issues before they escalate, which minimizes disruptions and enhances operational efficiency for their clients.

    • Room for Improvement in Ticketing System

      While generally satisfied, some clients suggest improvements to the ticketing system, noting it could be more efficient. This presents an area for Framework IT to enhance their service.

    • Support for Nonprofit Organizations

      Framework IT has proven to be a valuable partner for nonprofit organizations, offering solutions that fit within tight budgets and providing access to cost-effective resources.

    • Strong Customer Service and Responsiveness

      Clients consistently praise Framework IT for their responsiveness and customer service. They are noted for their quick response times, proactive problem-solving, and ability to communicate effectively with both technical and non-technical staff.

    • Comprehensive IT Support

      Clients appreciate the comprehensive support Framework IT provides, covering everything from helpdesk services to strategic IT consulting, ensuring all aspects of their IT needs are met.

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    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

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    Verified Client Reviews
    27
    Overall Review Rating
    4.8
    Source
    Clutch
    Last Updated
    April 15, 2025

    Business Entity

    Business Entity Name Framework IT, LLC
    Source Illinois Secretary of State
    Jurisdiction of Formation Illinois
    Date of Formation December 27, 2008
    Status Active
    Last Updated June 30, 2021
    ID 08365814

    Credit Report Results

    International Credit Risk Assessment Low Risk
    Source Creditsafe
    Last Updated June 30, 2021
    Learn More About The Clutch Verification Process

    Locations (1)

    700 North Sacramento Boulevard Chicago, IL, United States 60612

    41 - 49

    Contact Framework IT

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