Fospertise

BACKGROUND

Please describe your company and position.

I am the Director of a construction industry marketplace.

Describe what your company does in a single sentence.

We have a online marketplace, where can connect construction industry related customers and product/service providers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fospertise to accomplish?

• Develop mobile and web application for our online marketplace
• Get developer level system support when up and running this platform
• Handle our online sales and marketing campaign

SOLUTION

How did you find Fospertise?

Referral

Why did you select Fospertise over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Fospertise were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This platform has 3 types of users. Customers, vendors and administrators. Also, this platform has both mobile and web applications. Customers can publish their construction related requirements. Vendors can send proposals. Then, customer will select suitable vendors after price comparison.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fospertise team's quality of the work was super high. Also, situation handling in challenging moments by giving most suitable technical solutions was super impressive.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fospertise team is available 365 days for the project. That was very critical point in this huge project. Also, they were able to finish project milestones within estimated timelines.

What was your primary form of communication with Fospertise?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their dedication to the project was super impressive. In challenging situations, they did deep R&D and came up with super impressive technical solutions.

Are there any areas for improvement or something Fospertise could have done differently?

I simply wish them to keep going and get opportunity to list in Fortune 500 companies one day!

BACKGROUND

Please describe your company and position.

 I am the Owner of a retail company 

Describe what your company does in a single sentence.

We are selling clothes online to the Sri Lankan market

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fospertise to accomplish?

• Develop our online shop website
• Intergrate AI based chatbot to our website

SOLUTION

How did you find Fospertise?

Referral

Why did you select Fospertise over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Fospertise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

-We asked to develop our online shop website with integrating online payment option.

-Also we asked them to train and integrate AI chatbot to handle client inquiries related to sales, payments, delivery, and returns.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fospertise team provided a value to our company more than we expected. They developed a user friendly e-commerce website to our clothes shop with integrating AI chat not.

After this development, our company operational cost reduced by around 25% percent last 2 months.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had a meeting with the Fospertise team every week. We asked project updates in that meeting. So we always updated with the project progress all the time.

Overall, the Fospertise team delivered to us what they promised within the expected timelines.

What was your primary form of communication with Fospertise?

Virtual Meeting

What did you find most impressive or unique about this company?

On time project delivery and creativity in web development was super impressive.

Also, they are experts in AI chatbot development.

Are there any areas for improvement or something Fospertise could have done differently?

We wish them all the success!

BACKGROUND

Please describe your company and position.

I am the Director of a tour operating company

Describe what your company does in a single sentence.

We are a tour operating company and are managing tours in Sri Lanka. Our targetted client base is specially from European region who are interested to visit Sri Lanka. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fospertise to accomplish?

• Develop company website with a tour planning option to our users by themselves

SOLUTION

How did you find Fospertise?

Referral

Why did you select Fospertise over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Fospertise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had two goales of this projects:

1) Company website development

2) Tour package self create option by user how they prefer without calling our office

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fospertise team developed us an amazing and unique company website show our targetted audience what we do. Also, they developed us the creative , user-friendly drag and drop tour setup system which can use to our clients by themselves without calling or writing our custermer care consultants. It was really a complex work done by the Fospertise team. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I can give 5/5 to their project management, customer communication, customer understanding, and project delivery on time. Ultimately, they created exactly what we asked from them.

What was your primary form of communication with Fospertise?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I would say the creativity of this team impressed me. In some moments, they converted impossible to possible scenarios.

Are there any areas for improvement or something Fospertise could have done differently?

I wish them a good future and wish them to become a billion dollar company in future!

BACKGROUND

Please describe your company and position.

I am the Managing Director of a beauty company 

Describe what your company does in a single sentence.

We are operating a leading beauty salon and barber shop based on Sri Lanka.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fospertise to accomplish?

• Developing an AI chat bot to handle customer inquiries and bookings

SOLUTION

How did you find Fospertise?

• Online Search
• Clutch Site

Why did you select Fospertise over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Fospertise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. AI Chatbot Development
We require a chatbot that can recommend services, assist with bookings, and answer general queries. This will improve the client experience and drive more online appointments.
2. Custom Machine Learning Models
The solution should include custom ML models that learn from user interaction to improve suggestions and predict client preferences over time.
3. Natural Language Processing Tools
We want to integrate NLP to facilitate clear, conversational interactions that respond to complex client queries naturally and contextually.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Guide clients in discovering services and treatments based on their needs or preferences.
• Answer frequently asked questions about services, pricing, opening hours, and salon policies.
• Assist with appointment bookings, rescheduling, and cancellations.
• Enable real-time, intelligent conversations that understand user intent and provide relevant, accurate responses.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was superb. They delivered milestones on the time as they promised.

What was your primary form of communication with Fospertise?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very loyal to the customer. They only promised us only what they could do throughout this AI chatbot development project.

Are there any areas for improvement or something Fospertise could have done differently?

I wish them to become a leading software company in Sri Lanka within coming years! Good job, guys.

BACKGROUND

Please describe your company and position.

I am the General Manager of a coconut food exporter.

Describe what your company does in a single sentence.

We are exporting coconut related value added food products to North America, Europe, and Australia. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fospertise to accomplish?

• Develop company website with complex UI/UX design

SOLUTION

How did you find Fospertise?

Referral

Why did you select Fospertise over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Fospertise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted our users to take a journey through our website using zoom in / zoom out effects like a story telling way and showcase our product portfolio. This Fospertise team delivered it how we expected.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fospertise suggested us they need around 1 year to complete this complex project with required quality. They did it how promised. Also, they delivered each mileastone within expected timelines. Additionally, they agreed to do all sudden changes of the UI/UX design during the development, which we asked them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

These guys are real experts in time management. Their priority was client's satisfaction throughout this project. Also, they advised us in several situations with their expertise.

What was your primary form of communication with Fospertise?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This team was super talented, super friendly, and well adjusted with our company culture.

Are there any areas for improvement or something Fospertise could have done differently?

I advise them to hire a physical office space for their company. May be it will help to speed up their deliveries more. (just a suggess)

BACKGROUND

Please describe your company and position.

I am the Product Export Website Development of an agriculture company

Describe what your company does in a single sentence.

We are exporting agricultural products to several countries

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fospertise to accomplish?

• Developing a well functioning website

SOLUTION

How did you find Fospertise?

Referral

Why did you select Fospertise over others?

• Close to my geographic location
• Pricing fit our budget

How many teammates from Fospertise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We requested a 5 pages simple, fast loading website for our export company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fospertise team developed a minimal, fasl loading website how we asked

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They evenfinished the work 2 days before the deadline. I'm highly satisfied.

What was your primary form of communication with Fospertise?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The way how the communicate and understand the client requirement. I like it.

Are there any areas for improvement or something Fospertise could have done differently?

Not remember such a thing

BACKGROUND

Please describe your company and position.

I am the Owner of a carpet cleaning company.

Describe what your company does in a single sentence.

We are doing carpet cleaning, area rug cleaning, upholstery cleaning, and curtain & drape cleaning in Alberta province in Canada.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fospertise to accomplish?

• Create our website and maintain it
• Doing online marketing to bring more sales

SOLUTION

How did you find Fospertise?

Referral

Why did you select Fospertise over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Fospertise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked Fospertise to develop our website and maintain it. Also we asked them to maintain our social media.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fospertise provide us a value more than we pay them. So our sales go high.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are super responsive. Available on Alberta time. Projects delivers on time. Good job doing. 

What was your primary form of communication with Fospertise?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to the work is impressive.

Are there any areas for improvement or something Fospertise could have done differently?

I suggest them, this is time to increase their pricing. They deserved it!

BACKGROUND

Please describe your company and position.

 I am the President of the company of an information technology company 

Describe what your company does in a single sentence.

Web development and digital marketing services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fospertise to accomplish?
Outsource web development and digital marketing orders

SOLUTION

How did you find Fospertise?

Referral

Why did you select Fospertise over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Fospertise were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

There are number of web applications (laravel projects), web sites (html and WordPress projects), SEO projects, and Facebook advertising projects we outsourced to Fospertise.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to the Fospertise, all projects we successfully completed and delivered to our clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very responsible with the work. They always provide practical timelines and complete even more than we expect.

What was your primary form of communication with Fospertise?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They can clearly understand client requirements. Highly recommended for IT outsourcing business as a service provider.

Are there any areas for improvement or something Fospertise could have done differently?

Nothing special at this moment. We wish them all the best for a bright future.