Flynaut LLC

BACKGROUND

Introduce your business and what you do there.

I’m the founder and for now, the only employee, of an app called Smartphood, a food waste management platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flynaut LLC?

Essentially, I had various ideas about how to reduce food waste and thought a mobile app was the way to go. I needed a team to partner with me in bringing my ideas to reality.

SOLUTION

What was the scope of their involvement?

Flynaut LLC serves as a business partner for my company, offering the full package in terms of mobile and web development. They assisted by making key suggestions about the app and provided useful advice. After I solidified all the legal aspects of the app, they helped with the various stages of development, making a native, cross-platform app for both Android and iOS. Their team also created a landing page and a straightforward website to go along with the product. 

Now that we’ve launched the product, they’re supplying marketing support. They’ve set the company up on most social media platforms and create posts and content for it. Their team does creative writing and graphic creation, which coincides with the app and website, as well. 

What is the team composition?

There have been at least six teammates working on the project from Flynaut LLC. I’m in contact with the project manager, and the rest of the team is comprised of developers and content marketers. 

How did you come to work with Flynaut LLC?

I used Thumbtack to find a team. After posting basic information in my RFP, 3–4 groups responded. After communications, I chose Flynaut LLC. They showed a genuine interest in the work and we were on the same page about my vision. 

How much have you invested with them?

I’m getting close to spending $50,000 on the project, so far. 

What is the status of this engagement?

We began working together in February 2018, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our feedback and statistics are minimal, as we’ve only recently launched and haven’t conducted extensive user research. However, I’m extremely pleased with the platform and how they took my rough idea and turned it into a functioning app. The design is absolutely perfect. Family and friends are also excited about the platform and its layout. 

We’re planning on withholding from intense marketing until we establish the final version of the product. We anticipate needing to change the app over time and adapt it, so we’ll have more metrics on the promotional efforts when those are in full swing. 

How did Flynaut LLC perform from a project management standpoint?

Everything has run smoothly between our teams. The only delays that occur are due to me, as it’s my first time in this field, so sometimes the work takes longer than expected. They’ve been mindful of deadlines and managing the workload, too. 

What did you find most impressive about them?

From the beginning, they’ve believed in my mission and vision on a grand scale. They understand where I’m coming from, even more than I did at first. Though I have limited development expertise, they’ve worked openly and honestly with me. They explain the financial aspects to me and are patient. Since our first meeting, we’ve connected and it’s led to a great partnership. 

Are there any areas they could improve?

I can’t see anything we could’ve done differently. 

Do you have any advice for potential customers?

Have open lines of communication. Being upfront, open, and blunt can help convey your vision clearly. Communicate to the maximum level for the best chance of achieving your ideas. 

BACKGROUND

Introduce your business and what you do there.

I am the CEO of Neo and One. We do project management, design, some business analyst work, product ownership, and consulting.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flynaut LLC?

The previous vendor for my project management software project became too expensive. I needed a new developer for to complete the software as a service product.

SOLUTION

What was the scope of their involvement?

I wanted them to design additional modules prior to programming, and then develop an API to enable integrations. We already had a prototype at the start of work and agreed on a six-month timeline. To create a seamless transition between vendors, I expected to review requirements first and then establish a QA process for later stages.

What is the team dynamic?

The team included a project coordinator and business analyst that also served the project manager and developer.

How did you come to work with Flynaut LLC?

I met them at their office, where the team gave a great presentation.

How much have you invested in them?

I spent $7,300. I paid 30% upfront and the rest as milestone-based payments.

What is the status of this engagement?

Work started in November 2017 and ended in April 2018.

RESULTS & FEEDBACK

What problems arose during the engagement?

They only assigned one resource to the project when the scope and documentation requirements called for two people. Consequently, I raised concerns about the project plan, but they responded in a brash manner with a last-minute outline. The plan only had one phase – which didn’t align with the initial scope – and incongruent deadlines. Flynaut’s leadership said they would resolve the inconsistencies, but never did so in a satisfactory manner.

Even though I provided the prototype, their designs didn’t reflect the accompanying files and style sheets. I requested to meet after the team submitted poorly constructed designs. Their managers agreed with my assessment, but their proposed fixes phased out after only two days. Concurrently, the team had most likely turned off the function I assigned for the prototype; it completely stopped working.

How did the relationship with Flynaut LLC evolve?

The senior leadership was welcoming in the beginning, but became less responsive as the problems accumulated. In many cases, they didn’t respond via email, phone, or social media. The quality of service declined after I submitted the initial payment. We were supposed to review the prototype after this payment, which preceded the design phase in the agreed timeline. However, the team started writing requirements before I had the chance to introduce the prototype.

I created a calculation to assess the project using a scale similar to school grades; 60 meant failing and 80 indicated good performance with room for improvement. The team earned a 65 when I inputted their information. We had been in constant contact, but I still didn’t know why they weren’t succeeding – whether it was lack of experience or resources. However, I was certain they weren’t solving the problem.

At this time, the team added third-party resources to the requirements documentation process, but management neither knew who these people were or how to reach them. The team’s actions unclear and most likely violated our non-disclosure agreement. The partnership declined from that point. The two-week documentation process stretched to two months. Despite the ambiguous hires, Flynaut still didn’t have enough resources to complete the documentation.

Additionally, the team never met a delivery date. I finally fired them. After spending $7,300, I had no design, no product, and no usable code.

Describe the impact this engagement has had on your business.

They made their server public, which exposed my project to hackers. I emailed them about the issue and requested they make the server, or at least my project, private. The team thanked me for letting them know, but never followed up.

Now, I’m planning to re-engage the previous vendor. My budget constraints are still a hurdle, but some key prototype improvements are feasible. Although this experience impeded an ongoing project’s progress, it helped me grow as a person. My equation’s functionality portended well for future success. Firing Flynaut limited the overall damage.

How was project management handled?

The code became unreliable near the end of work. They said the server caused the code to break. As a result, testing between Friday–Sunday didn’t work. I lost significant time.

We used Jira, but the tool didn’t enhance effectiveness or productivity. The management moved tickets to “done” within the tool without executing any meaningful changes. I only received unnecessary requests to approve modules, not updates about resolutions.

Jira was unnecessary because the scope’s collaborative plan made the tool redundant. Relatedly, the team told me some scope items were actually additional requests that necessitated additional fees. After submitting 101 Jira tickets in a very short period of time, I finally requested that Flynaut remove the development team from my project.

Is there anything that the vendor did well or that you would consider a strength?

No. Their behavior suggested indifference to this project and my vision. Now, I feel better that I’m not working with them anymore.

In what specific areas can they improve?

Time management was their greatest weakness. I was supposed to pay one more installment after the product’s completion, but they never moved out of the design phase.

What advice do you have for clients with similar needs to yours?

While other clients may have had better experiences, I felt mine was a worst-case scenario. Think carefully before hiring them. I hired them based on price alone when I should have factored in other considerations. I don’t want this to happen to someone else.

BACKGROUND

Introduce your business and what you do there.

I’m an Executive Vice President with TMI Trust Company. We’re a full-service corporate trust shop, assisting individuals executing transactions in capital markets. We also provide escrow and accounting services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flynaut LLC?

The style and substance of our existing website did not accurately reflect our brand. We wanted an attractive redesign to improve our digital presence.

SOLUTION

What was the scope of their involvement?

Our existing site was very flat and simple, so our first priority was to redesign the structure and flow. I showed them a few sample websites whose design I admired and Flynaut created a new site with updated imagery to give us a more professional digital appearance.

We wanted to make it easier for potential clients to reach out, so they designed the site to include a contact form on every page.

Our existing site was built using WordPress, so Flynaut used the same platform as I was already used to the system. This allows me to easily make updates and changes.

What is the team composition?

I worked directly with a project manager who communicated my needs to their developers and designers. This system worked very well, as I preferred speaking with a single person over an entire team.

How did you come to work with Flynaut LLC?

I ran a Google search for a local web development companies and came across a site called Thumbtack. I chose three companies to interview based on their reviews. Even though Flynaut was the most expensive option, I was impressed enough during our meeting to hire them.

How much have you invested with them?

We spent $14,400.

What is the status of this engagement?

We started working together in September 2017 and launched the site in January 2018. The project would have been completed sooner, but there were delays on my end. I still reach out to them if I need any updates that are beyond my capabilities.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website has been positively received, both internally and externally. The improved layout has also made it easier for us to communicate with our clients. We received more comment forms during the first three weeks of launch than we did during the entirety of 2017. That alone is a testament to the site’s ease of use.

How did Flynaut LLC perform from a project management standpoint?

My job requires a lot of travel, so I was often slow to respond to my project manager’s emails. Despite this, she was very patient and stayed in constant contact to inform me of any updates. She sent me the updated link for approval any time a change was made, ensuring that the process flowed smoothly. From a communication and reliability standpoint, they’re top-notch.

What did you find most impressive about them?

I was impressed by their ability to translate my conceptual ideas into a concrete solution. It’s difficult to interpret a project when you’re dealing in abstract fields like design, but Flynaut produced both an initial proposal and final product that matched my vision. That’s not an easy task.

Are there any areas they could improve?

It would be helpful to have more face-to-face meetings to go over any changes. This may not be logistically feasible for some clients, but I find it easier to articulate my requests when we’re all in the same room looking at the site together. Corresponding through email worked fine for our purposes, but more in-person meetings could help smooth out the process.

BACKGROUND

My business is a SaaS automation software for eBay sellers. I am founder and lead developer.

OPPORTUNITY / CHALLENGE

The challenge was to target customers and get conversions. The target was to attain as many relevant customers as possible.

SOLUTION

Flynaut stood out amongst the other marketing firms and impressed me with their knowledge and personality. They provided a great marketing plan and assisted me with many aspects of the business.

RESULTS & FEEDBACK

Flynaut is a great service as they are always passionate and kind in what they do. Flynaut truly cares about the success of my company, and it is always a pleasure to work with them.

BACKGROUND

Please describe your company and position.

I am the President of What's The BUZ

Describe what your company does in a single sentence.

We help Local Small Businesses in the Charlotte area. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flynaut LLC to accomplish?

• Create app
• Create Website

SOLUTION

How did you find Flynaut LLC?

Thumbtack

Why did you select Flynaut LLC over others?

Best design and communication

How many teammates from Flynaut LLC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

to create a location based app that is fluid for Local Small Businesses. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had Zoom meeting everyother Tuesday, test flights, Text, Emails and phone calls. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were delivered on time for the most part.  We are almost complete. 

What was your primary form of communication with Flynaut LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The amount of people working on the project was impressive.

Are there any areas for improvement or something Flynaut LLC could have done differently?

Cant think of any right now. 

BACKGROUND

Please describe your company and position.

I am the Founder of Blue strip valley

Describe what your company does in a single sentence.

Art

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flynaut LLC to accomplish?

• They are liers and scammers
• No mobile application which I paid for
• Flynaut LLC ghosted me after they couldn't provide a product.

SOLUTION

How did you find Flynaut LLC?

Online Search

Why did you select Flynaut LLC over others?

Was a beginner they took advantage

How many teammates from Flynaut LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They had private investigators looking into my personal life tried to have someone plant illegal items on me... discrimination for my past life from over ten years ago when clearly I've been in the hands of God they never gave me a chance instead insisting on stealing my product with a fake contact and there's more 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

6 months and even after I paid them I got ghosted 

What was your primary form of communication with Flynaut LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

Nothing 

Are there any areas for improvement or something Flynaut LLC could have done differently?

They need to get a real location and stop changing up on people who spends time and money with them 

UPDATED REVIEW

This review was published on 06 27, 2023.

Lyndon Sampson
Founder, Blue strip valleySocial Networking

Houston, Texas

1-10 Employees

Apr 2023 - Ongoing

Less than $10,000

Not verified
Project summary
Flynaut LLC has developed an iOS app for a social networking company. The vendor has designed the wireframe, built the prototype, tested the app, and launched it on the App Store.

Feedback summary
Flynaut LLC has delivered wireframes that show they've understood the client's vision and their unique project. The vendor manages the project efficiently and communicates effectively through virtual meetings. Moreover, the client appreciates the vendor offering a payment plan suited to their needs.
BACKGROUND

Please describe your company and position.

I am the Founder of Blue strip valley

Describe what your company does in a single sentence.

Global Connection

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flynaut LLC to accomplish?

• Partners
• Production
• Etc.

SOLUTION

How did you find Flynaut LLC?

Clutch Site

Why did you select Flynaut LLC over others?

Company values aligned

How many teammates from Flynaut LLC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Wire frame, prototype and testing than Apple store

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Wier frames at first look for me letting me know they understood my vision and that I made the right decision

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The management is amazing and follows ups as the project progress

What was your primary form of communication with Flynaut LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

The company understood I had a unique project that have great potential and partnered with me using payment plan that help us get started

Are there any areas for improvement or something Flynaut LLC could have done differently?

Flynaunt are professional and have a introduction that is very welcoming I was treated well
STAR RATINGS:
Overall rating: 5

Quality: 5  

Cost: 5  

Schedule: 5   

Willing to refer: 5 - Profession at is best

BACKGROUND

Please describe your company and position.

I am the Founder & CIO of SweepBright

Describe what your company does in a single sentence.

SweepBright is a new generation CRM for forward looking real estate agencies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flynaut LLC to accomplish?

• Site redesign
• App development
• Fundraising development

SOLUTION

How did you find Flynaut LLC?

Referral

Why did you select Flynaut LLC over others?

• Pricing fit our budget
• Referred to me

How many teammates from Flynaut LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating a new design and creating a new decoupled multilingual frontend app platform for a family of sites.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Ability to launch multiple sites from the same app platform with a new fresh design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project timeline was impacted by the Russian Invasion of Ukraine, but we solved all the issues together, and everyone was really professional, creative, and flexible.

What was your primary form of communication with Flynaut LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The dedication and creativity of their developers were impressive.

Are there any areas for improvement or something Flynaut LLC could have done differently?

Not really

BACKGROUND

Please describe your company and position.

I am the CEO of Invistic AB

Describe what your company does in a single sentence.

We do web development and google ads.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flynaut LLC to accomplish?

• Get a good estimate including detailed tech specs
• High quality development
• Get a fair and honest price to achieve a good result

SOLUTION

How did you find Flynaut LLC?

• Online Search
• Other

Why did you select Flynaut LLC over others?

High ratings

How many teammates from Flynaut LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In our company, We needed development for several medium and large websites

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The development project done within agreed budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, always quick and clear replies to any questions asked.

What was your primary form of communication with Flynaut LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

Good overall project completion and They had quick communication.

Are there any areas for improvement or something Flynaut LLC could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CIO of Credit Union

Describe what your company does in a single sentence.

We're Jamaica's largest credit union offering financial services to our members.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flynaut LLC to accomplish?

• We needed a new website, one that would represent us and one that would be secure, easily administered, and useful to our members.

SOLUTION

How did you find Flynaut LLC?

• Online Search
• Clutch Site

Why did you select Flynaut LLC over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Flynaut LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They designed and developed our new website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Feedback from our customers have been positive in relation to the design of the website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They had a clear project plan with clear deliverables and timelines which they adhered to

What was your primary form of communication with Flynaut LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The service quality remains. They have been very involved in the process, from the RFP all the way through development and, now, post support.

Are there any areas for improvement or something Flynaut LLC could have done differently?

Not any I can think of at this time

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of CFI Financial Group

Describe what your company does in a single sentence.

A global online trading broker providing access to international financial markets. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flynaut LLC to accomplish?

• Revamp current website with a modern UX/UI

SOLUTION

How did you find Flynaut LLC?

Referral

Why did you select Flynaut LLC over others?

Referred to me

How many teammates from Flynaut LLC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to revamp our old website into something completely new and modern design that represents CFI's brand position. We briefed Flynaut's team on this project and created the proper wireframes and the actual design. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Some of the measurable outcomes are;

• Getting a full UI/UX kit for the new website. 
• Receiving a complete revamped website that represents our brand. 
• Responsive design that works on mobile and other devices. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their response rate was amazing! They were very professional and delivered the project on time.

What was your primary form of communication with Flynaut LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their creativity, project management, and professionalism in delivering what was needed.

Are there any areas for improvement or something Flynaut LLC could have done differently?

I did not encounter any areas of improvement as they were very professional and responsive.