Enigma Digital Marketing & IT Solutions

BACKGROUND

Please describe your company and position.

I am the Executive of Alrivaya.com

Describe what your company does in a single sentence.

Al Rivaya is an online and physical retailer specializing in ethnic wear, including:

• Thobes
• Abayas
• Shalwar Kameez
• Other traditional clothing and accessories 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Enigma Digital Marketing & IT Solutions to accomplish?

• Logo unique and elegant
• WordPress e-commerce website
• Procurement and shipping
• Customer Support

SOLUTION

How did you find Enigma Digital Marketing & IT Solutions?

• Online Search
• Referral

Why did you select Enigma Digital Marketing & IT Solutions over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Enigma Digital Marketing & IT Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We at Alrivaya.com have been working with Enigma Digital Marketing & IT Solutions, led by CEO Ahmed, since the end of July and the experience has been nothing short of exceptional.   They’ve handled everything for us from our logo and graphics design for banners/signage, business cards, to a full e-commerce shopping website design and development. On top of that, they’ve taken care of SEO and digital marketing, and the results have been outstanding.   Our target for the first month was $1,000 in sales, but within the first 20 days, we hit $3,500 thanks to the strategies they put in place. The growth has been so fast that we eventually outsourced customer support, shipping, and procurement to them as well. Right now, they are practically managing our entire business operations leaving me with little more than signing off on a few things.   The team is professional, responsive, and truly understands how to grow a business. Highly recommended if you want more than just a service provider they become a real partner in your success.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Sales Growth: Target was $1,000 in the first month, but achieved $3,500 in just 20 days.
• Revenue Increase: More than 3x projected sales in the initial launch phase.
• Operational Efficiency: Business scaled so quickly that customer support, shipping, and procurement had to be outsourced to Enigma, reducing your workload to simple approvals.
• Brand Identity: Delivered logo, business cards, banners, and signage graphics, giving Alrivaya.com a professional and consistent look.
• Website & E-commerce Development: A fully functional shopping website was designed and developed, enabling smooth order flow.
• SEO & Marketing Impact: Optimized digital marketing campaigns drove significant traffic and conversions, directly tied to the revenue boost.
• Sustainability: The rapid growth was not just a spike business demand continues to increase, showing long-term potential.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been very smooth and professional. Every deliverable  from the logo, graphics, and business cards to the website design and e-commerce setup  was completed on time without any unnecessary delays.

One thing that really stood out was how responsive they were to our needs. Whether it was a small design tweak or a bigger shift like taking over customer support and procurement, they adjusted quickly and handled everything efficiently. Communication was clear, deadlines were met, and they always kept us updated on progress.

Overall, they didn’t just deliver what we asked for, they anticipated what we’d need as the business started growing faster than expected and stepped in to manage it. That flexibility and reliability made the whole process stress-free.

What was your primary form of communication with Enigma Digital Marketing & IT Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Enigma Digital Marketing & IT Solutions was how they went far beyond just being a service provider they became a true partner in running the business. Many agencies stop at delivering a website or marketing campaign, but Enigma stepped in to handle end to end operations when our sales started growing faster than expected.

Their ability to quickly adapt from branding and e-commerce development to SEO, customer support, shipping, and procurement is something I’ve never seen with other companies. It feels like having an in-house team, but with the expertise and efficiency of an established agency.

The mix of strategic thinking (SEO and digital marketing that tripled our initial sales target) and hands-on execution (taking over operations smoothly) is what truly sets them apart.

Are there any areas for improvement or something Enigma Digital Marketing & IT Solutions could have done differently?

No I am satisfied.