Empat

BACKGROUND

Please describe your company and position.

I am the Product Manager of NY Stays

Describe what your company does in a single sentence.

The platform provides services for renting apartments throughout New York.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Discovery stage and MVP
• Design and prototypes
• Development and post-support

SOLUTION

How did you find Empat?

Referral

Why did you select Empat over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Empat were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We chose Empat, as they understood the problem we wanted to solve. Our collaboration commenced with the discovery stage, during which thorough research aided us in gaining a better understanding of our project. This process enabled us to create a comprehensive list of features and formulate a plan for subsequent work.

The team was subsequently augmented by several managers who were responsible for dividing their efforts between client interactions and product development. The primary delivery metrics encompassed the creation of the MVP, full development and post support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the beginning of the project release, we have received more than 5,000 hosts who have registered an account on the New York Stays platform. Every month we double the traffic on the site by 40%. We have more results and reviewers note the site's speed and nice design.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the managers are highly professional and responsible. They delivered everything on time.

What was your primary form of communication with Empat?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by their commitment and flexibility. Some crazy ideas could be created in a matter of hours. They're also so friendly

Are there any areas for improvement or something Empat could have done differently?

No, I was fully satisfied with their service and management.

BACKGROUND

Introduce your business and what you do there.

I’m the product owner of Contendi, a legal services platform dealing with important and public legal cases from big companies like Mercedes Benz and Toyota. On our platform, people can apply for us to help them with their public cases, and we take them through the whole process in court to help them win those cases.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Empat?

We needed help with app development. Moreover, we needed someone to overhaul our website because it wasn’t working very well.

SOLUTION

What was the scope of their involvement?

Empat has developed our web and mobile app solutions. We started the project by outlining a set of questions and conducting interviews with potential customers to identify the best features for our product. After that, Empat created the design and clickable prototype of our mobile app, as well as the redesign of our website.

Empat also did a code review of our existing website and saw that it was a standard website, so they decided to continue working with the existing code to improve it. This part of their work has included adding new features to the site. Empat has also developed and tested our app, and their work has included project management.

As for the technology stack, Empat has used Swift and Kotlin to develop the app, as our goal was to have a native app for both iOS and Android. They’ve also used PHP for the backend development, Laravel Nova for the administration panel development, and Figma for the designs. As for the website, they’ve used React on the frontend and PHP on the backend.

What is the team composition?

We’ve worked with eight teammates from Empat, including a product manager, two developers for fronted app development, a backend app developer, a web developer, a tester, a designer, and the CTO.

How did you come to work with Empat?

We were looking for a reliable web and app development partner online, and Clutch was the first website where we found Empat.

How much have you invested with them?

We’ve spent around $150,000.

What is the status of this engagement?

We started working around August 2021, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Thus far, the results have been very good, as we expected them. Empat has stuck to the agreed-upon scope and delivered two great product solutions. They’ve also given us excellent suggestions. Now, we’re where we wanted to be and are moving towards where we wanted to move.

How did Empat perform from a project management standpoint?

Empat has delivered everything on time and met our deadlines. We use email for more formal communication, WhatsApp for daily communication, and Google Meet for our weekly meetings.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Empat’s product manager is very skillful and has done high-quality product interviews, thinking about our app from a very broad perspective. Moreover, the CTO has found the best solution for our product, which is very complex. Besides them, all the developers have been very friendly and nice to work with.

What did you find most impressive about them?

Empat is very good at listening to what we need from our products. There was one time when they suggested something that wasn’t exactly what we wanted, but it was the best solution for us. We really appreciated that proactiveness because Empat was thinking from a future product perspective, identifying what would be important for us regarding a scalable architecture.

Even for the first versions of our product, Empat didn’t build them quickly just to rebuild them again in the future. Instead, they created a scalable architecture from the start, which was very important for us.

Are there any areas they could improve?

I can’t think of anything Empat could improve on.

Do you have any advice for potential customers?

Don’t skip the discovery phase. Empat will help you reevaluate the potential value of the products you want — they’re very good at it. Discovery is a very valuable step heading into product development.

BACKGROUND

Please describe your company and position.

I am the Head of Delivery of Party Space

Describe what your company does in a single sentence.

Party.space is a platform for hosting stunning virtual parties and full-fledged corporate events in the metaverse.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Discovery stage
• Architecture
• Design and prototypes
• Development
• Content Management
• QA

SOLUTION

How did you find Empat?

• Online Search
• Referral

Why did you select Empat over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a great idea, but to transfer and implement it, we needed complete confidence in the contractor's company. After the discovery stage, the results exceeded our expectations, so we decided to proceed with Empat. First, we thoroughly considered the technical aspects, then moved on to its visualization, and finally entered production. After testing, we began advertising our project and quickly secured our first sales.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a startup, it's challenging for us to verify the numbers and discuss profits at this stage. Nevertheless, I can confidently state that we are content with the level of traffic our platform attracts and the conversion rates we've achieved.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team consistently delivered everything on time, except when we introduced additional features during the sprint. However, this highlights their flexibility rather than indicating issues with meeting strict deadlines.

What was your primary form of communication with Empat?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Value for money. Based on my experience, it appears that most average companies in the US charge double the price for the same results.

Are there any areas for improvement or something Empat could have done differently?

I am 98% satisfied. I leave 2% for the growth of the company

BACKGROUND

Please describe your company and position.

I am the CEO of Webkönig Winterthur AG

Describe what your company does in a single sentence.

"It must be possible to offer attractive websites at affordable prices" - this simple business idea was the focus when we founded Webkönig in 2011. For high quality with low costs, we have always optimized our processes. And have remained true to the principle. Our success proves us right: Today we have already realized over 2000 customer projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Webdesign

SOLUTION

How did you find Empat?

Referral

Why did you select Empat over others?

• Pricing fits our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Empat were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Website Development: 
2. Content Creation 
3. Responsive Design
4. Custom Features 
5. Testing and Quality 

Assurance Key Deliverables: 

• A professionally designed and fully functional website for Beckenboden. 
• SEO optimization to improve online visibility.
• Engaging and informative content. 
• Responsive design for seamless user experience on all devices. 
• Customized features to meet specific requirements.
• Rigorous testing and quality assurance to ensure the website's performance and security.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increased Website Traffic: Following the website's launch and SEO optimization, there was a significant increase in organic website traffic. This can be quantified through analytics tools that tracked the number of visitors, page views, and user engagement. 
2. Higher Search Engine Rankings: The project's success was evident in the improved search engine rankings. Measurable progress can be observed through higher positions in search engine results for relevant keywords and phrases related to pelvic floor training and education. 
3. Improved User Engagement: Enhanced user experience led to increased user engagement on the website. Key performance indicators like reduced bounce rates, longer time spent on pages, and higher click-through rates on course information demonstrated this improvement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Empat's project management was exemplary. They consistently delivered items on time, maintained open communication, and responded promptly to our needs. Their adaptability and proactive approach to problem-solving contributed to a successful project outcome. Quality assurance was a top priority, ensuring a high-quality final product.

What was your primary form of communication with Empat?

Virtual Meeting

What did you find most impressive or unique about this company?

They not only developed a top-notch website but also went the extra mile to understand the specialized field of pelvic floor health. Their team took the time to immerse themselves in our industry, becoming not just service providers but true partners in our mission.

Are there any areas for improvement or something Empat could have done differently?

While our experience with Empat was overwhelmingly positive, there are always areas for improvement in any project. One area where they could have done differently or enhanced their services is in providing even more proactive post-launch support. Although the project was a great success, extended support to address any unforeseen issues or further optimization could have been beneficial.

BACKGROUND

Please describe your company and position.

I am the executive of WeBeJoy

Describe what your company does in a single sentence.

WeBeJoy is a Social Commerce App that features videos and content created by top influencers, showcasing the latest products from the best brands in the industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

1. Backend Development
2. Frontend Development
3. Product Design
4. Product Management

SOLUTION

How did you find Empat?

Referral

Why did you select Empat over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Empat were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Frontend Development (Vue.js, JavaScript): 

• Enhance the user interface and user experience of our web app. 
• Implement responsive design to ensure optimal performance on various devices.
• Incorporate Vue.js for dynamic and interactive features. 

Backend Development (PHP Laravel, AWS): 

• Optimize the backend infrastructure for improved performance and scalability. 
• Develop and maintain the server-side components using PHP Laravel. 
• Deploy the web app on AWS for high availability and reliability. 

Design (Zeplin): 

• Collaborate with our design team to bring their creative vision to life. 
• Utilize Zeplin for design collaboration, asset management, and version control. 
• Ensure the design is seamlessly integrated into the development process. 

Search and Data Management (Algolia): 

• Implement Algolia's search functionality to enhance data retrieval and search capabilities within the web app. 
• Fine-tune Algolia indexing and query performance to improve user search experiences. 

AI Integration: 

• Incorporate AI solutions into the web app to provide smart, personalized features. 
• Use AI to enhance user recommendations, data analysis, or other relevant functions. 
• Continuously refine AI algorithms and models to improve app performance. 

Key Deliverables: 

1. Enhanced frontend design with improved user interface. 
2. Optimized backend infrastructure for superior performance and scalability. 
3. Web app deployed on AWS, ensuring high availability. 
4. Collaborative design assets managed via Zeplin. 
5. Seamless integration of Algolia for advanced search and data management. 
6. Integration of AI features and continuous refinement of AI models. 
7. Regular status reports and updates to track progress and ensure alignment with project goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. An average user rating of 4.5 out of 5 stars based on feedback and reviews collected directly from platform users. 
2. A customer satisfaction score of 85%, based on surveys and user feedback. 
3. A 20% increase in revenue generated through advertising, partnerships, and sponsorships. 
4. A 40% increase in the number of users discovering new content through platform recommendations or AI-driven content suggestions. 
5. A 50% growth in the overall platform traffic, measured by the number of visits, page views, and unique visitors. 
6. A 30% increase in the number of daily active users (DAUs) and a 25% increase in monthly active users (MAUs).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Empat's project management was spot on. They always met deadlines and were super quick in responding to our questions and requests. When things needed tweaking, they rolled with it and found solutions. Plus, they made sure we were part of the decision-making process.

What was your primary form of communication with Empat?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their fusion of creativity and innovation truly set them apart.

Are there any areas for improvement or something Empatcould have done differently?

There were no significant areas for improvement; everything went well.

BACKGROUND

Please describe your company and position.

I am the Founder of Travel App

Describe what your company does in a single sentence.

Social platform for travel planning and experience sharing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Investigated how relevant this request is at the discovery stage
• Create design and prototypes
• Development of mobile app

SOLUTION

How did you find Empat?

• Referral
• Other

Why did you select Empat over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Empat were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was divided into three main stages. First, there was the discovery stage, where we figured out what features to add to our app and what other needs it could fulfill. We also decided what features might not be necessary and could distract from our main goal. Once we gathered all these insights during the discovery stage, we moved on to creating the initial design and prototype of the app. 

This helped us test how it would work and look. After several rounds of changes, we started developing and testing the app. Right now, it's in the testing phase. Soon, we'll be ready to share it with the world and help travelers plan their trips more easily.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The focus group that tested our app gave it a big thumbs up, which was great to see. We're also confident that the app will do well once it's released on the AppStore and Google Play.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Nikita, project manager, set practical deadlines and the team met those deadlines as planned. We're also happy with how well the team communicated and their interpersonal skills.

What was your primary form of communication with Empat?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team has a knack for combining clients' ideas with their own professional insights. This showed us that they genuinely care about their work and enjoy what they do.

Are there any areas for improvement or something {provider_name} could have done differently?

I'm happy with the work they've done, so it's challenging for me to pinpoint specific areas where Empat could make improvements.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and owner of KYG, a SaaS startup company focused on an AI agent to manage communities.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Empat?

We wanted to build an MVP we had in mind for our business.

SOLUTION

What was the scope of their involvement?

Empat helped us with web and mobile app development. We started the process by sharing our idea with the team so they could help us clarify our next steps and how the final product would look like. After that, they gave us an estimate for the final deliverable, which was an iOS and Android mobile app.

In addition, Empat’s work also included the creation of mind maps based on our ideas, user profile and journey development, UI/UX design, production, and testing. In terms of technology, they used Ruby on Rails and Native iOS and Android platforms.

Regarding functionalities, the app is an overlayer for WhatsApp, Slack, Discord, and Telegram that allows community owners and community members to create profiles, search users, communicate, share documents via Dropbox, conduct AI-generated interviews, and manage events.

What was the team composition? 

We worked with around five members of Empat’s team, including Nazar (Founder & CEO), a project manager, an iOS developer, a backend developer, and a QA specialist.

How did you come to work with Empat?

Someone within my community referred Empat to me. We decided to go with them for this project because they had experience with startups, so they knew where to dig into and what questions to ask to understand what was important to this project. Overall, it was obvious that they were the right choice and would also help us save a lot of money on this project.

How much have you invested with them?

We spent around $50,000 with them on this project.

What is the status of this engagement?

We worked together from February–September 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Empat delivered as promised. The user testing results were satisfactory, and everything went great. The team also offered three free changes to the platform.

How did Empat perform from a project management standpoint?

Empat stayed on budget and within deadlines. In addition, they were open to feedback throughout the process and flexible and understanding with our change requests.

Regarding tools and communication, we used Slack, Telegram, and Notion.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review? 

Nazar was a great guy to work with and helped me save a lot of money for this project by making everything easier.

What did you find most impressive about them?

Empat's experience was key to the engagement's success. They previously worked with several startups, so they knew what approach to take with us to help us avoid common startup mistakes and waste money. They were committed to our success by playing a professional advisor role.

Are there any areas they could improve?

Due to the time zone differences, It'd be great to have them in the same city to avoid early morning or late evening calls because Empat's team is based in Ukraine, and we're in the US.

Do you have any advice for potential customers?

Don't think you know everything; provide step-by-step information about what you want to achieve, and allow them to share their experience to help you.

BACKGROUND

Please describe your company and position.

I am the CEO of Kuka

Describe what your company does in a single sentence.

Electronic reading service for companies with AI integration

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Discovery stage Design Development of a mobile application

SOLUTION

How did you find Empat?

• Online Search
• Referral
• Clutch Site

Why did you select Empat over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Empat were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of our work for the Kuka App project was quite comprehensive. We started by designing the user interface and user experience of the mobile app. Once the design was finalized, we developed the app using Flutter, a versatile framework for building mobile applications. On the backend, we utilized Laravel, a powerful PHP framework, to create the server-side logic and APIs needed to support the app's functionality. 

This included user authentication, data storage, and communication with the mobile app. For data storage, we set up a MySQL database to securely store user information and other relevant data. We also implemented Redis, an in-memory data store, to improve the app's performance by caching frequently accessed data. To ensure the app's real-time capabilities, we integrated Firebase, which provided features like real-time database updates, notifications, and cloud storage for user-generated content. 

In addition to the app itself, we deployed it on an Apache web server to make it accessible to users. We also used Bitbucket for version control and collaboration among our development team. A big part of the project was the integration of an AI research engine. Key Deliverables: 

1. User-friendly mobile app with an intuitive design. 
2. Backend infrastructure developed with Laravel, including APIs for app functionality. 
3. MySQL database for secure data storage. 
4. Redis caching for improved performance. 
5. Firebase integration for real-time features and cloud storage. 
6. Deployment on an Apache web server for accessibility. 
7. Versioncontrolled codebase managed through Bitbucket. 

Overall, our scope of work encompassed the design, development, and deployment of the Kuka App, ensuring a seamless and efficient experience for office workers using the electronic library.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Companies that use our software attract 20% more employees to reading every week. The digitization of our product has helped us to track and understand the needs of our customers and their involvement in the project

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently delivered project milestones on schedule and maintained transparent communication with our team. Their agile approach allowed for adaptability to changing requirements, while their proactive approach resolved issues promptly. They managed the project scope diligently and provided regular updates on progress, including feature demos and milestone discussions.

What was your primary form of communication with Empat?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very flexible. We had a break in our project for a few months, but when we came back it took minimal onboarding time

Are there any areas for improvement or something Empat could have done differently?

Something can always be improved. When it comes to empat, sometimes they are wrong, but I appreciate that every time they reach conclusions, they provide even more insights. I have nothing to complain about.

BACKGROUND

Introduce your business and what you do there.

I’m the product and project manager of Megacampus, an online platform providing education services in different industries like gaming, web, entertainment, and art since 2019. Our goal is to bring online education to a slightly different level with new approaches.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Empat?

We needed help with designing and developing our platform.

SOLUTION

What was the scope of their involvement?

Empat has helped us develop our website and app from scratch, including the UI/UX design. The project has included concept creation, development, and the creation of a go-to-market strategy.

Initially, we communicated with Empat and discussed the project concept and scope. Then, they build a product map and the user journey. This part of the process included extensive product research.

After discussing the idea, we moved into the UI/UX design phase, during which we worked with Empat on the wireframing, using Figma for the designs and prototypes. We also conducted customer interviews to support the design work.

Once we had the designs, we moved into the development phase. For this phase, we divided the work into sprint cycles and started working on a sprint basis to develop the product, which took a long time. Ultimately, Empat has built our platform for both iOS and Android devices.

Empat has also been responsible for all the QA work involved in the project. Moreover, they’ve been involved in the DevOps side of the project, especially for the server setup. Currently, they’re also helping us with product and business analytics, which has included some interviews. Additionally, they’re always available for brainstorming and technical support.

What is the team composition?

We’ve worked with a product manager, a project manager, a business analyst, a web developer, an iOS developer, an Android developer, a UI/UX designer, a DevOps engineer, and a QA specialist.

How did you come to work with Empat?

We found them through a referral.

How much have you invested with them?

We’ve spent around $300,000–$400,000.

What is the status of this engagement?

We started working together around February 2021, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Empat has accomplished everything they’ve needed to accomplish and provided very positive input beyond simple technical solutions. They advise us on a lot of alternative approaches, and thanks to them, the project is always moving in the perfect direction.

How did Empat perform from a project management standpoint?

Empat has perfectly met all the deadlines and is very responsive. Sometimes, they’ve even responded in the middle of the night to address important issues very quickly, which we really appreciate.

Additionally, Empat always responds very fast, and we’ve never had a communication issue. They’re always ready whenever we need to jump on an urgent call. They use Confluence for product documentation, Jira for task management, Slack for daily communication, and Bitbucket for code storage.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Empat's whole team has been very good. Their CTO has had a huge impact on the project's success. Although he hasn't been part of the development process, he has participated in some technical discussions, and his input has been very valuable.

Additionally, the product manager has been very good because we've felt that he has really thought about our product. Overall, the quality of all the other technical team members has been outstanding. We've never wanted to change anyone on Empat's team.

What did you find most impressive about them?

Empat has very clear values and always thinks beyond technical solutions. They don’t focus simply on doing their job. If they think about doing something in a different way or can find a better solution for our business, they always offer those alternatives.

Thanks to this approach, they’ve found a lot of new technical solutions and assisted us in making serious product development decisions. Basically, our engagement feels more like a collaboration than simply hiring a service provider to do the job.

Are there any areas they could improve?

I don’t have any areas of improvement for Empat. We’ve been pleasantly impressed with their work.

Do you have any advice for potential customers?

If you tell them your vision and goals for the product in terms of the value you want to provide for your customers, Empat will do their best not just to fulfill that vision but to create their own solutions in order to bring the best product to market based on your existing idea. Basically, if you just tell them the work they need to do, they’ll do it perfectly, but if you provide them with your vision, they’ll make it even better.

BACKGROUND

Please describe your company and position.

I am the Managing Editor of CEU Review of Democracy

Describe what your company does in a single sentence.

RevDem, is a dynamic online journal of the CEU Democracy Institute dedicated to the reinvigoration, survival, and prosperity of democracies worldwide, supported by the Open Society University Network.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

1. We needed a design update
2. Creation of backend and dashboard
3. Frontend of the site

SOLUTION

How did you find Empat?

Clutch Site

Why did you select Empat over others?

• High ratings
• Close to my geographic location
• Company values aligned

How many teammates from Empat were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Backend:

• Create server and database.
• Develop APIs.
• Implement security features.
• Ensure data management.

Frontend:

• Design user interface.
• Build interactive web pages.
• Connect to backend data.
• Make it work on all devices.

Design:

• Create attractive visuals.
• Design layout and graphics.
• Choose colors and fonts.

Project Management:

• Plan tasks and schedule.
• Assign roles.
• Monitor progress.
• Report to stakeholders.

Key Deliverables:

• Functional backend.
• Responsive frontend.
• Secure user access.
• Visually appealing design.
• Project plan and reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We successfully launched the new website according to our planned schedule, meeting all major milestones and deadlines. The project was completed within the allocated budget, ensuring cost-effectiveness. The new website received a high-quality rating, with all pages passing rigorous testing for functionality, performance, and security.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Overall, the project management was effective, and they delivered items on time while responding well to our needs.

What was your primary form of communication with Empat?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Each member of the team gave the impression of a truly qualified specialist who is a pleasure to deal with.

Are there any areas for improvement or something Empat could have done differently?

Empat demonstrated exceptional strengths and there are minimal areas for improvement. They consistently delivered outstanding results and maintained a high standard of performance throughout the project.