Elsner Technologies Pvt Ltd

BACKGROUND

Please describe your company and your position there.

I am the Chief Product Officer and Chief Technology officer for a Disruptive Wellness Stealth Startup

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elsner Technologies Pvt Ltd?

We hired Elsner to create a brand new Mobile UI for two projects our User-facing mobile app and Physician Portal Web App.

SOLUTION

How did you select this vendor?

We searched online for the best UX/UI Developers in our area and shortlisted 5. After interviewing them, we chose this vendor based on their past projects, design skills and cost estimate.

Describe the project in detail and walk through the stages of the project.

Their team conducted intensive research, gathering industry reviews, user feedback, and relevant information on our competitors. From there, they broke down the areas our mobile app could be more intuitive and user friendly. They also worked to streamline the user journey. Within a week, they produced a prototype, which helped us secure our first round of funding. They also worked to streamline the user journey. They produced iterations, incorporating both our feedback and ideas and created a great final deliverable which resonated with our users.

How many resources from the vendor's team worked with you, and what were their positions?

My team worked directly with two of their designers and the a project manager initially. In the end, we requested to work directly with the designers and Elsner was very accommodating.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were pleased with the deliverables form their team. We were expecting something very rough and draft given the timeline but found a more polished UX.UI. We tested with several potential customers, and the feedback has been positive. Their work perfectly reflects the vision we had at the start, helping us create a user-friendly and easy-to-navigate mobile app.

How effective was the workflow between your team and theirs?

Their team was easy to communicate with and provided us daily updates. We had remote in-person sprints daily and most the feedback was through Slack and a Quick Zoom call to share feedback and comments on their Design tool. Everything was delivered on time.

What did you find most impressive or unique about this company?

Their UX/UI skills blew me away. They knew about everything, from in-depth research to perfect execution. They were also patient and willing to walk us through their process while we learned.

Are there any areas for improvement or something they could have done differently?

Status reports on each stage of the project could have been helpful. Also a bit more insight into their information gathering phase could have helped accelerate our timelines.

BACKGROUND

Please describe your company and your position there.

Courier and trucking

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elsner Technologies Pvt Ltd, and what were your goals?

• Wordpress update and all the plugins update Check for any/all conflicts in code. (We have some custom code on the website)
• The website and admin panel is extremely slow. It is not a server issue.

SOLUTION

How did you select this vendor and what were the deciding factors?

Cost, what they offer

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Need to upgrade WordPress version
• Need to check PHP version
• Need to upgrade installed plugins
• Speed improvisation
• Need to check if there are any conflicts between plugins and custom code
• The client faces speed issues with the website and admin panel

How many people from the vendor's team worked with you, and what were their positions?

3 people:

• IT consultant
• project manager
• developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall, it was a great experience. We appreciated that they implemented all our requests. Also, letting us know your holidays in advance.

Describe their project management style, including communication tools and timeliness.

Communication was ok via skype and email.

What did you find most impressive or unique about this company?

Compared to other Indian companies it seems better quality.

Are there any areas for improvement or something they could have done differently?

Yes definitely. Don't upload to live server without thoroughly testing it and go on holiday vacation!! It caused a MAJOR ISSUE and stopped our business operation.

BACKGROUND

Please describe your company and your position there.

We are an IT consulting firm that specializes in helping clients with their IT needs across Asia. I am one of the co-founders.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elsner Technologies Pvt Ltd, and what were your goals?

We hired Elsner to design our company website and logo.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor based on the quoted price and the general feeling of reliability during our discussions with their sales managers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work included a full website implementation with a CMS backend and multi language support. The scope also included a logo design.

How many people from the vendor's team worked with you, and what were their positions?

3 people from the vendor worked with us. Two developers and one project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All their deliveries met our expectations with some exceeding our initial expectations as well.

Describe their project management style, including communication tools and timeliness.

The project management style was waterfall and communication tools used were Basecamp and general emails.

What did you find most impressive or unique about this company?

I was mostly impressed that they recorded several video instructions for us on how to use the CMS system that they have implemented for us. It was much easier to understand it watching it through a video than reading manuals.

Are there any areas for improvement or something they could have done differently?

Perhaps just a little bit more on explaining some of the necessary pre requisites for this project. Some of the terms could easily be misunderstood by people not familiar with this field.

BACKGROUND

Please describe your company and your position there.

We are one of leading IT Company who works into Hardware and software services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elsner Technologies Pvt Ltd, and what were your goals?

We are 12 Years old company and we felt our website was outdated also since the last many times we haven't invested in our eCommerce website. We were looking for a company that can create the eCommerce website of our business with the latest technologies and trends and we come to know about Elsner Technologies. we want to increase our website traffic and sales so with trust we have started work with elsner technologies.

SOLUTION

How did you select this vendor and what were the deciding factors?

Elsner Technologies Team is dedicated and highly professional in its work. They take your request very seriously and put their 100% into your work. They also suggest other options available according to the current trend and walk you through the best suitable to your need. I would recommend them for your work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have a discussion about our goal and how we want an e-commerce website then elsner technologies suggested the latest trend of website and started work. they delivered a visually appealing, functional, and user-friendly website that was met with a positive response. they added payment options and contact us forms for customers. It resulted in increased visits and received interest from executive leadership.

How many people from the vendor's team worked with you, and what were their positions?

A Project Manager is our main person for contact for know about the process, we have done discussions with to project manager. there are also 3 developers and designers also working on our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the launching of the website and process of marketing our website traffic increased as per our goal and also we have seen more improvements in our sales. the most important thing for us is to ease for customers to pay easily from the payment gateway and they also loved our website designs.

Describe their project management style, including communication tools and timeliness.

We have daily conversions with the project manager about the process and they discuss it with the team. if there is some delay in work they have also informed us of time. They’re also responsive, and they communicate well via emails, phone calls, and texts.

What did you find most impressive or unique about this company?

Elsner Technologies Team is dedicated and highly professional in its work. They take your request very seriously and put their 100% into your work. The project was completed on time and within the given budget. They led a highly organized process and always prioritized the client's needs. The team was very accessible and was always willing to adjust when needed.

Are there any areas for improvement or something they could have done differently?

We haven't faced any problems within the whole process of the project. I would recommend them for your work.

BACKGROUND

Please describe your company and your position there.

I am the Project Manager at USA based company and we encompasses five core businesses across a range of diverse sectors employing over 2,000 people.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elsner Technologies Pvt Ltd, and what were your goals?

We were growing our services, and we wanted to expand our reach. We hired them to provide full-scale SEO services to improve our rankings and grow traffic to our existing pages.

SOLUTION

How did you select this vendor and what were the deciding factors?

We followed a referral and interviewed them along with 3 other companies. After hearing their proposal and price point, we felt their team was the perfect fit.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our engagement began with a discovery phase and we laid out our goals. They helped us with keyword research and performed an analysis of our competitors. They have created some required on-site changes and created new keyword list and shared with us. And after our approval, they have made the changes on the website.

How many people from the vendor's team worked with you, and what were their positions?

They assigned a project manager who distributed work amongst their team. There were 2 SEO specialists in communication with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since implementing the SEO efforts, we are ranking on the 1st page for several keywords. Our website traffic is steadily growing too. Many visitors to our store told us that they found oout about our services online, which feels good to hear.

Describe their project management style, including communication tools and timeliness.

They were great at managing our expectations and meeting deadlines. They are always quick to respond and implement the changes.

What did you find most impressive or unique about this company?

The level of professionalism and overall knowledge within the industry stands out. They put in a lot of due diligence before getting started, and it's ensured we have had a smooth project.

Are there any areas for improvement or something they could have done differently?

I would like if they came to the table with more ideas. They are great at implementing ours, but a display of more creativity on their end would be nice.

BACKGROUND

Please describe your company and your position there.

I am a Marketing Manager of a company that's based in UK. We are generating insights from data using long association with Google.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elsner Technologies Pvt Ltd?

We hired Elsner Technologies for web designing services.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for web designers and went through many proposals but after reviewing this proposal, we decided to hire this company because of their affordable price and industry experience.

Describe the project in detail and walk through the stages of the project.

We had a few meetings for the designing discussion and after some time they had came back with proper website design structure and new changes.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 4 people including project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our developers were easily able to implement the design given by them and overall it is more user-friendly. our website traffic has increased by 60% and we continue to hear positive feedback from our visitors about the design.

How effective was the workflow between your team and theirs?

The communication process was very easy and everything was delivered on time.

What did you find most impressive or unique about this company?

I was impressed by the knowledge they had about website design and optimization. We appreciated that they were patient and thoughtful while we came up to speed. We have worked with other agencies in the past, but this was a positive experience!

Are there any areas for improvement or something they could have done differently?

things could always be done faster but quality is more important than speed and we ended up with a beautiful service!

BACKGROUND

Please describe your company and your position there.

I am Grace Miller. MILLER'S WINDOW FASHIONS INC We are in the fashion industry business and dealing with men, women. fashion products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elsner Technologies Pvt Ltd, and what were your goals?

We want to start our business on an e-commerce platform and for Digital Marketing to reach our targeted customers and we came to know about Elsner Technologies Pvt. Ltd.

SOLUTION

How did you select this vendor and what were the deciding factors?

Elsner Technologies is experienced in Ecommerce development and Marketing. they have expertise in the latest technologies and provide services as per clients' needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have a discussion about the work and then the team started work on our project. and started work with Magento Powered website

How many people from the vendor's team worked with you, and what were their positions?

There are 4 team members worked on our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our site in some days traffic increased on our website and sales growth also increased as per our goal. website design is also unique, given navigation on pages to redirect needed product additional added payment options for customers.

Describe their project management style, including communication tools and timeliness.

Elsner Technologies had the best professionals in project management. whenever we need any help they are get connect to us via skype, Mail.

What did you find most impressive or unique about this company?

They have lots of experience in eCommerce Development with expertise in Magento, Shopify, Big Commerce. eCommerce development team delivers a perfect blend of technical expertise, by identifying core needs and implementing the same into effective solutions.

Are there any areas for improvement or something they could have done differently?

We haven't found any problems in this project

BACKGROUND

Please describe your company and your position there.

A sprinkles baking supplies company supplying retail stores and bakeries all over the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elsner Technologies Pvt Ltd, and what were your goals?

We needed an update to our website with very specific needs and Elsner was able to provide what we needed quickly and professionally.

SOLUTION

How did you select this vendor and what were the deciding factors?

The clutch ratings were a significant factor in choosing Elsner.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

A complete revamp of our website that brought it to updated standards.

How many people from the vendor's team worked with you, and what were their positions?

4

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

By getting our website switched over quickly, we were able to keep web rankings and allow it to happen without any customer issues. We wanted it to be seamless.

Describe their project management style, including communication tools and timeliness.

Very hands on.

What did you find most impressive or unique about this company?

They handled the process from start to finish in an organized and professional way.

Are there any areas for improvement or something they could have done differently?

The time zone difference is a little bit of a struggle sometimes but they handle it well and are very patient with us.

BACKGROUND

Please describe your company and your position there.

Celebrating Grace is a non-profit that produces church music resources. I'm the electronic design editor.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elsner Technologies Pvt Ltd?

We hired them to migrate our site to Magento 2.

SOLUTION

How did you select this vendor?

For several years, Elsner Technologies Pvt Ltd has supported our Magento 1 site. They have always worked efficiently and completed the tasks we gave them, so we naturally turned to them.

Describe the project and the services they provided in detail.

They successfully migrated all our data to the new platform and redesigned the customer interface, which was based on a Porto template. They provided custom work beyond the basic Magento framework. 

What was the team composition?

We worked with an account executive and a lead engineer, who assigned projects to his team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The site hasn't yet been launched. We anticipate that the new design will help our customers and better display our products.

How was project management arranged and how effective was it?

We corresponded primarily through email and Google Sheets. They were always responsive to our requests and completed the work quickly. It was much better than our experience with the company that built our original site.

What did you find most impressive about this company?

Working with them was easy.

Were there any areas for improvement?

It would be helpful if they provided a project management interface to better keep track of work.

BACKGROUND

Please describe your company and your position there.

GrillSymbol is a Nordic production company, with products including outdoor cooking appliances, outdoor fire pits, flower pots, and bio-ethanol chimneys.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elsner Technologies Pvt Ltd?

We were looking to build new websites in eight countries: Scandinavia, Germany, the U.K., and Spain. We also wanted to create shops in Amazon.

What were your goals for this project?

To renew our old system and run websites on a more modern platform.

SOLUTION

How did you select this vendor?

We found them online.

Can you go into detail about the services they provided and the scope of the project?

They worked on the full project, including the design, programming, and SEO for the websites.

What was the team composition?

The team included a project manager, a programmer, a designer, and an SEO expert.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our online presence is now much better. As a result, customers are happy to order more expensive goods from our online shops.

How was project management arranged and how effective was it?

It was good and professional.

What did you find most impressive about this company?

The professional team and how fast they found solutions when the project encountered some obstacles.

Are there any areas where they can improve?

There is always room to be better.