Dynamic Dreamz | Shopify Platinum Partner Agency

BACKGROUND

Please describe your company and your position there.

I'm an MD at a lighting distribution business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

We hired Dynamic Dreamz to assist us with migration to a Shopify store.

SOLUTION

How did you select Dynamic Dreamz and what were the deciding factors?

I selected Dynamic Dreamz based on their past experience, feedback from previous projects and their communication.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They have designed to customed two Shopify stores for us.

How many people from the vendor's team worked with you, and what were their positions?

I have worked with 3 people from Dynamic Dreamz.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to create fast loading and high converting Shopify stores. The project was delivered on time.

Describe their project management style, including communication tools and timelines.

The project management was great compared to other vendors that we have worked with for over 10 years.

What did you find most impressive or unique about this company?

There was an easy flow of communication which made the project flow without any delays.

Are there any areas for improvement or something they could have done differently?

Its been over two years now since we started working with Dynamic Dreamz they have done great things for my project and have exceeded my expectations many times. They have been great to work with and I will definitely recommend them.

BACKGROUND

Please describe your company and your position there.

Purazine is the exclusive distributor of MicroSafe® products in Ireland, on behalf of the MicroSafe® Group. We are proud to have been appointed to bring this sanitiser, one that sets the gold standard in non-toxic infection control, to the Ireland to help in the fight against the Covid-19 pandemic. I am the Managing Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

To create a dynamic website that informs and clearly outlines what the products do. It needed to have a secure ecommerce section that was only accessible to signed up customers. We used the Shopify platform as that is one we were already using and something that suited out needs.

SOLUTION

How did you select Dynamic Dreamz and what were the deciding factors?

Based on previous reviews initially and then on the interactions with them. They were clear in their timelines and pricing, and were able to give straight answers if something was or was not possible. We looked at previous work examples and based on those we made our choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We gave an outline of what we wanted, along with prepared assets and our preferred platform. Dynamic Dreamz did the rest then. We worked back and forth on some key issues and resolved them.

How many people from the vendor's team worked with you, and what were their positions?

1

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The business is in its infancy but already is attracting new customers and has processed its firsts sales.

Describe their project management style, including communication tools and timelines.

We used Google docs to share files, upwork to communicate and email for more sensitive info. Access was given to key programs like shopify.

What did you find most impressive or unique about this company?

The team is honest, clear and efficient. I've often found other companies will promise something but don't in reality know how to deliver.

Are there any areas for improvement or something they could have done differently?

Not on this project

BACKGROUND

Please describe your company and your position there.

nuFYX is a plant-based health food company based out of Los Angeles, California. I am the Co-Founder of nuFYX.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

We hired Dynamic Dreamz to build out a fully custom website on Shopify. Since our design required a lot of complex functionalities and requirements along with a tight deadline, it was essential we worked with experts that had the capabilities to execute the project seamlessly.

SOLUTION

How did you select Dynamic Dreamz and what were the deciding factors?

We interviewed about 8-10 different e-commerce development agencies. Everyone aside from Dynamic Dreamz either was not experienced enough or quoted us way beyond anything within our budget.

Our deciding factor was the experience that Dynamic Dreamz had with custom Shopify websites along with their reasonable pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Fully custom home page with tabs, hovers, & other features.
• 6 different product pages fully customized but with certain elements linked between similar products.
• ability to edit customized features on the front-end without having to do coding.
• Pixel perfect icons, images, & more.

How many people from the vendor's team worked with you, and what were their positions?

• I worked primarily with Diapli, one of the project managers at Dynamic Dreamz. We communicated almost daily, where she would provide me with updates and relay my feedback to the Developer (Ashvin).
• I also worked with their CEO (Gaurav) who stepped in weekly to make sure the project was going smoothly.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our site pre-launched on March 1, and the feedback about the site has been incredible. We are getting messages multiple times a day from everyone who visits the site about how impressed they are.

Every time I call Shopify support, they are amazed at how easy the site is to edit based on all the custom work. Usually, custom websites are very difficult to make changes to.

Describe their project management style, including communication tools and timelines.

It is clear that this wasn't their first rodeo. Dynamic Dreamz organizes a project by putting together a developer with a project manager (in this case Dipali), who is responsible for daily communication with the client (me).

The developer listens in on all the calls but the project manger is there to make sure everything is being done according to the clients expectations. Gaurav, the CEO, is also keeping track of all progress to make sure nothing falls through the cracks.

What did you find most impressive or unique about this company?

I found their organization and attention to detail extremely impressive. Furthermore, it is clear that they care about their clients. I had an issue where my designer (not related to Dynamic Dreamz) made some design mistakes that I only caught after it was coded.

Even though it was my fault, Dynamic Dreamz offered to fix all these issues for an extremely low cost (almost nothing) to show good faith.

Are there any areas for improvement?

Based on my experience, I did not find any where they can improve. They are experts in what they do.

BACKGROUND

Please describe your company and your position there.

I am the Marketing Director of a small US company manufacturing custom architectural metalwork specializing in very high-end Vanity and Kitchen Leg Systems and Bistro Designer Shelving.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

We designed our website in Photoshop and Dynamic Dreamz built it and made it work efficiently. Sanjay Patel and his talented team enabled us to create a complex website that far exceeds our skills. We dreamed it... Dynamic Dreamz built it.

SOLUTION

How did you select Dynamic Dreamz and what were the deciding factors?

We outlined the scope of our website needs and provided some page mock-ups and description of dynamic functions desired. We submitted these data as a job proposal to UpWork.com and received several candidates.

After a bit of back and forth communication via UpWork's message "board" I selected Sanjay with Dynamic Dreamz. My decision was based on their team size and composition, their portfolio, and their communication skills.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We designed the website we wanted using Photoshop mock-ups of the pages annotated with details of how we wanted navigation and other dynamic content to perform.

We submitted this proposal to Dynamic Dreamz for their review and suggestions. They explained what would work best and suggested some "best practices" for us to follow.

Working together we found "work-arounds" for some of the design features that I really wanted. They produced the initial website and transitioned us from our old platform and host (Adobe Business Catalyst) into a sophisticated WordPress based site on a new host and VPS server seamlessly.

Since the initial launch the website has grown and evolved just as our business has grown and evolved. Dynamic Dreamz is a strategic partner and critical to our business.

How many people from the vendor's team worked with you, and what were their positions?

I have only worked directly with Sanjay Patel as he is my "point of contact" with Dynamic Dreamz. I know that he has a team of specialists that work on my projects as needed.

One of the things that attracted me to Dynamic Dreamz is the size of their team. They have almost always been able to make additions and changes to the website overnight.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Given the nature of our bespoke manufacturing, "measurables" are difficult to come by. Because all of our products are custom built to our customer's dimensions and specifications, our product is necessarily non-returnable.

To get discriminating individuals to purchase a product for several thousand dollars, sight-unseen and non-returnable requires a high level of trust on the customer's part.

Our website conveys the quality of our product and the depth of our commitment to our customers. We have achieved this through the dynamics of our website, its many downloadables and interactive forms. All made possible by Dynamic Dreamz.

Describe their project management style, including communication tools and timelines.

As complex as our website is, our relationship is substantially simple. I communicate with Sanjay exclusively via UpWork with file sharing support from DropBox. I supply web page designs via layered and annotated Photoshop drafts, as well as providing necessary content assets.

We communicate via UpWork messaging and most changes and additions are achieved overnight. Larger implementations, like the roll-out of a new product line, requires an estimate and a longer timeline.

However, given the resources Dynamic Dreamz brings to the table, they can produce a great deal of work in just a few days. This allows us the timely flexibility to remain current.

What did you find most impressive or unique about this company?

Despite being "halfway around the world", speaking a different language, and living a different culture, we easily and almost instantly developed a highly functional working relationship.

I am amazed by the ease with which we are able to accomplish things. Do they get everything right the first time? Usually, but not always. However, they are very quick to remedy things and also very understanding when we change our minds... over and over again. I love that they are 10 hours ahead in their time zone.

This allows us to develop our designs and at the end of our workday, ship them off to Dynamic and then see the finished results when we get in to work the next morning. It's like having "Magic Elves".

The only down side to the time difference is when something goes badly wrong (crashes) during our business day and we can't get it fixed untill the next morning. However, this has only happened a couple of times over the years.

Are there any areas for improvement or something they could have done differently?

I would like it if they could have a "night-shift" for "emergencies". Also, I wish they had an Interactive Adobe Acrobat expert on staff. I have to go elsewhere for occasional assistance on pdf forms and I am spoiled by the ease of working with Sanjay.

BACKGROUND

Please describe your company and your position there.

I am the owner of a few online technology services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

Dynamic Dreamz have provided consistent development support for various projects over the years which have enabled ongoing success. Gaurav has been a reliable and easy to work with manager. Always ensuring projects are completed with great quality and attention to detail.

SOLUTION

How did you select Dynamic Dreamz and what were the deciding factors?

We needed a partner that could provide ongoing support sometimes on short notice and would always provide high quality service.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have worked on various projects which have included Website Development, Project Management, SEO, Speed Optimizations, E-Commerce mobile responsive conversions on both Shopify & Wordpress.

How many people from the vendor's team worked with you, and what were their positions?

We have worked with 3-4 various developers from their team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

On numerous occasions the speed and performance of websites have increased by multiples.

Describe their project management style, including communication tools and timelines.

Extremely efficient project management. Always performing on time and ensuring each pre scheduled task was highlighted and accounted for in project submission and review. Very efficient with timeline commitment.

What did you find most impressive or unique about this company?

It's impressive that they have the ability to work on a wide range of web projects and platforms.

Are there any areas for improvement or something they could have done differently?

There are not very many things which Dynamic could approach differently. We have had a great working experience for years.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a digital marketing agency in which we specialize in digital solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

We hired Dynamic Dreamz to work along side us on projects that were built on WordPress.

The skills and work we needed consisted of backend development with Java, PHP, JS etc. Front end development & e-comm development.

SOLUTION

How did you select Dynamic Dreamz and what were the deciding factors?

Their outstanding reviews and quick communication. Their existing reviews gave me full confidence.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started development in January. We started sending tasks and requests to them and right away they started working on these. Tasks consisted of backend development using PHP and other languages.

Front end development and customization of files and other website functions. They helped us customize the project and website to fit the goals functions & design we wanted.

How many people from the vendor's team worked with you, and what were their positions?

We communicated directly with Sanjay who then relayed information to his team of amazing developers who worked behind the scenes

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We're very happy with the finished product and couldn't speak any higher of Dynamic Dreamz as an agency.

Describe their project management style, including communication tools and timelines.

Sanjay was the person we had most contact with. Sanjay always responded in a timely manner and consulted with his team of amazing developers to see if what we wanted was possible. His communications were always clear and concise. Great experience.

What did you find most impressive or unique about this company?

What was impressive was the speed in which they worked at. But also the fair timeframes. A lot of web development agencies often over estimate and drag things out to get "more hours". Not Dynamic Dreamz.

They are extremely fair and accurate with their estimates which impressed me alot. They are very efficient in their development, and they complete tasks to the highest level. Overall the most impressive agency we've worked with.

Are there any areas for improvement or something they could have done differently?

Not really. Any minor changes or fixes we needed they did ASAP. Very impressed with their work.

BACKGROUND

Please describe your company and your position there.

Sambazon, Inc. is a privately held American company based in San Clemente, California and founded in 2000. The company makes and sells açaí-based food and beverages. All Sambazon products are USDA-certified Organic, Non-GMO Project verified, naturally gluten free and fair trade. My position is Global Marketing and Web Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

We hired Dynamic Dreamz to develop our B2B and B2C. A full integrated platform to serve our customers better.

SOLUTION

How did you select Dynamic Dreamz and what were the deciding factors?

We first worked with an Agency and later on, managed the relationship directly. Factors, one place solution and expertise.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Dynamic Dreamz developed our entire B2C and Ecom on the Magento 2 platform. They've implemented all solutions to have great performance with full knowledge and expertise, recommended best in class extensions and solutions needed to have the site live and running 24x7.

They've also developed our landing pages with easy even with tied schedule. Also, helped us integrate the Magento 2 with our SAP ByDesign by using a 3rd party integration company but bringing the Magento 2 expertise to make it work. Besides all the above, DD developed our Global websites (UK/AUSTRALIA/UAE right to left) Honestly they were our direct resource for anything tech/web related.

How many people from the vendor's team worked with you, and what were their positions?

Worked directly with the CEO (Gaurav) and the head of development (Dhaval) with a great responsive team under (Mihir). Can't thank them enough for the great work done and I recommend Dynamic Dreamz with my eyes closed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They've improved the site performance right of the bat for our all of our Global Websites and that helped our ranking on SERP and that generated a lot of traffic and resulting in email collections and of course, brand awareness globally.

Describe their project management style, including communication tools and timelines.

We used all types of tools from project management (Asana) to monitoring tools (Pingdom) and communication platforms (Zoom and Skype) so our tasks were clear to have tasks/projects concluded on time.

What did you find most impressive or unique about this company?

The team is responsive and committed.

Are there any areas for improvement or something they could have done differently?

I dont' think so...

BACKGROUND

Please describe your company and your position there.

I am founder and sole owner of meyumi.com, a unique consumer product website offering greeting cards paired with gifts, using a high tech approach.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

We conceived of this rather technically complex concept some years ago and sought a developer with the right skill set to bring it to life.

SOLUTION

How did you select Dynamic Dreamz and what were the deciding factors?

Dynamic Dreamz had just the right skill set and background for a site like ours. Their advise on which platform to use was quite valuable and we went with their recommendation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Dynamic Dreamz provided entered the job from the first day and has been our sole source of front end development. They selected the platform (WordPress) as well as the design template.

They recommended a range of plugins to manage our technical needs, uploaded all content including images, copy and graphics, etc. The final deliverable is a well constructed site that achieves the goal we originally set for this concept

How many people from the vendor's team worked with you, and what were their positions?

Gaurav was our primary contact and communicated well. I believe there were perhaps a 1/2 dozen on the team in total, but, conveniently from our perspective, virtually all communication went through our primary contact. Less potential for confusion that way

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We now have a very functional site that does just what we'd envisioned when we first connected with Dynamic Dreamz for development.

Describe their project management style, including communication tools and timelines.

As noted above, having a single point of communication was an approach we appreciated very much. This helped to keep the project on track and made it easier for the team on our end to convey our needs.

What did you find most impressive or unique about this company?

Excellent communication protocols and a deep understanding of solutions to the kind of functionality we were seeking.

Are there any areas for improvement or something they could have done differently?

We were quite happy with this project

BACKGROUND

Please describe your company and your position there.

We are a retail brand selling lifestyle and baby products. I am the Digital Operations Executive and look after our digital activity (including digital marketing, website maintenance, back-end operations, etc).

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

We hired Dynamic Dreamz to be our ongoing website developers for our Shopify website and store. Our goal was to have ongoing support in making changes to our website and its overall maintenance, installing and using Shopify apps, etc.

SOLUTION

How did you select Dynamic Dreamz and what were the deciding factors?

We searched online for developers/agencies who specialise in Shopify websites and e-commerce sites. Dynamic Dreamz appeared to have good experience with Shopify and looked to suit all of our needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We send through briefs of changes to be made to the website as needed. Key deliverables are ensuring that changes made fit the brief and the main technologies used are Shopify's coding language.

How many people from the vendor's team worked with you, and what were their positions?

We have worked with two employees from Dynamic Dreamz; Sanjay and Virag.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall, Sanjay and Dynamic Dreamz are quick to respond and action changes needed. Generally, they meet the brief very well, and if any changes need to be made they work well with us to ensure that they meet our needs.

Describe their project management style, including communication tools and timelines.

Communication is clear and fast, and we haven't experienced any major issues with communication. Occasionally we may need to reiterate something or request changes suited to the original brief, but things are generally turned around and fixed up quickly.

What did you find most impressive or unique about this company?

They are very experienced with working on Shopify and are able to make any changes that we require with no issue.

Are there any areas for improvement or something they could have done differently?

There are no major areas for improvement, except for us having to reiterate changes we need to be made perhaps in a more clear manner. However, these changes are usually understood after clarification and are completed with no issue.

BACKGROUND

Please describe your company and your position there.

I am the founder and owner of an online retail store selling babywear

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

My shopify store needed a full overhaul to help my customer shopping experience improve.

New Categories and collections were added, new photography, contact forms, imagery etc I was super happy with the end result plus they also helped coach me on making future updates myself with screenshots and direction which was so helpful which saved me time and money

SOLUTION

How did you select Dynamic Dreamz and what were the deciding factors?

They were very clear in terms of what they could do from the start of the project on cost, timelime and what to expect

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a debrief on what I wanted so I sent a document and an excel sheet with all the updated information required. The work was done quickly and affectively with not many revisions needed. All the steps were documented for me to be able to add pages, collections etc in future

How many people from the vendor's team worked with you, and what were their positions?

I just worked with the main developer Gaurav

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have seen over 30% increase in sales since the site updates. I have received feedback its easier to shop and I have noticed customers buying items that were previously hard to find on the site. I couldn't be happier with the outcome and I know I can rehire them for my new clothingline updates coming soon

Describe their project management style, including communication tools and timelines.

Clear concise and efficient

What did you find most impressive or unique about this company?

We liked the fact they weren't afraid to show us how to manage and develop the store. They could of easily not done this and racked up more hours. This was very impressive and now I'm confident updating my site whereas before I hadn't a clue how to do this.

Are there any areas for improvement?

nothing