DPL

BACKGROUND

Please describe your company and position.

I am the CTO of The Facilities Group

Describe what your company does in a single sentence.

The Facilities Group is a portfolio of industry-leading commercial facilities maintenance companies focused on providing quality services and valuable client relationships.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DPL to accomplish?

Create a work order management system

SOLUTION

How did you find DPL?

• Referral
• Other

Why did you select DPL over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from DPL were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Requirements gathering
• technical architecture design
• high fidelity wireframes
• development of the application
• QA

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• backlog vs sprint burndown
• milestone delivery
• delivery of the system

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Have a primary point of contact assigned as the product owner that we meet with almost every day to review status, answer questions, provide feedback, and roadmap planning.

What was your primary form of communication with DPL?

Virtual Meeting

What did you find most impressive or unique about this company?

Their good talent pool, flexibility to work with us, and ability to overcome technical challenges were impressive.

Are there any areas for improvement or something DPL could have done differently?

Not at this time.

BACKGROUND

Please describe your company and position.

I am the Director of Engineering of a manufacturing company

Describe what your company does in a single sentence.

We manage building product manufacturers' products by providing a SaaS solution.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DPL to accomplish?

• Augment the team
• Save on engineering costs
• Build new apps and features

SOLUTION

How did you find DPL?

Referral

Why did you select DPL over others?

Good value for cost

How many teammates from DPL were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Externally facing APIs
• Redesign of legacy application

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Demos and examples presented to leadership

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team has been very flexible and responsible in terms of deliverables and shifting projects and priorities.

What was your primary form of communication with DPL?

Virtual Meeting

What did you find most impressive or unique about this company?

Finding the right engineers that leadership can trust to deliver.

Are there any areas for improvement or something DPL could have done differently?

Nothing at this time, we are happy with the current staff.

BACKGROUND

Please describe your company and position.

I am the Communications Officer of a government company

Describe what your company does in a single sentence.

We are a federal statutory body set up in line with the Paris Principles to promote and protect human rights in the country.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DPL to accomplish?

Complete overhaul and redesign of our website

SOLUTION

How did you find DPL?

Referral

Why did you select DPL over others?

Referred to me

How many teammates from DPL were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our then-website required a major overhaul to match users’ needs. It also lacked a few important features such as an easy-to-use content management system which prevented it from being dynamic and capable of delivering information as needed to website visitors.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

DPL designed and developed NCHR’s website from scratch on WordPress CMS with a custom theme. The team delivered a user-friendly design, photo and video galleries for viewing content, and a filtering functionality. Moreover, with much-needed updates in the back-end, NCHR can now manage content updates efficiently.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There’s a major difference between the look, feel, and functionality of the previous and current websites. The DPL team was quick to respond and resolve and issues and concerns that arose.

What was your primary form of communication with DPL?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

DPL has proven to be quite professional while maintaining high quality work. They were always ready to go beyond expectations to ensure client satisfaction and value.

Are there any areas for improvement or something DPL could have done differently?

DPL has proven to be quite professional while maintaining high quality work.