Dot IT

BACKGROUND

Introduce your business and what you do there.

I’m the PR director at the Mohamed Nasser Law Firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dot IT?

We needed to work on our SEO performance. Last year, if someone was to Google top law firms in Egypt, we wouldn’t have appeared in search results on the first three pages. That wasn’t good for us, so we hired Dot IT to work with us. 

SOLUTION

What was the scope of their involvement?

Initially, Dot IT built our website from scratch. The previous site we had wasn’t good and presentable, so I wanted something that looked professional. Just by looking at the website, people should be able to trust our law firm to handle their legal problems. Moreover, the website we wanted wasn’t basic; it had a lot of information and talked about our team. 

At present, Dot IT helps us with our SEO efforts and keyword research campaigns, giving us guidance around the keywords we must include on the website. Their team also tells us which keywords should be included within our articles to increase our ranking on Google search results. 

Speaking of articles, our work is highly technical because it’s in the legal field. Being the PR director, I can’t write articles; they have to be written by a lawyer. Given that, Dot IT recommends the topics we should write about by giving us keywords. One of our lawyers will then write about the topic. 

What is the team composition?

My main point of contact was their owner. 

How did you come to work with Dot IT?

I searched for the top SEO companies in Egypt on Google, and they came out number one in the results. I thought that if they could put themselves there, they could also do it for us. I had no previous knowledge of them, but since they were ranked at the top, I believed they knew about SEO. As a result, I hired them. 

How much have you invested with them?

We paid about $1,000 for the website. At present, we pay around $9,000 a month for their retainer fee. 

What is the status of this engagement?

We started working with them in June 2020, and we have them on retainer. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Dot IT continuously does a great job, and I haven’t felt any drops in their performance at any point. Thanks to their continuous work, we now appear on the first page of search results. Every article they’ve recommended us to write has been shown on the first page of Google. 

On top of that, we’ve received more than 1,500 emails through the website from potential customers over the last year. In other words, we’ve gained a wide reach, and we’re reaching the right people. 

How did Dot IT perform from a project management standpoint?

They’re always on time. If something’s urgent, we communicate through WhatsApp since I’m not easily reachable via email. Moreover, we receive reports from them every month using Google Analytics, which shows us how the website is performing. It also shows us where our visitors come from and what keywords make us appear on search results. 

What did you find most impressive about them?

They’re always on time, and their owner doesn’t overpromise. He tells me what we can reach for a certain month, and we often reach it. He sets realistic milestones and knows what he’s doing. 

Are there any areas they could improve?

No, there aren’t any.

Do you have any advice for potential customers?

Listen to what Dot IT says and deliver what they ask. In our engagement, we experience a drop in our SEO performance when we fail to deliver the article they request. The fault is on us since we fail to give them what they need. 

BACKGROUND

Introduce your business and what you do there.

I’m the IT manager of an aviation company. We provide services for small aircraft and small jets. We help them secure permits, fuels, and more.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dot IT?

Our website was outdated. As a result, we were looking for a company that could redesign our website and handle our SEO efforts.

SOLUTION

What was the scope of their involvement?

After Dot IT reviewed our website, they recommended that we rebuild and optimize it so that everything would work perfectly for SEO. The team then redesigned our website with a new configuration, and they built it from the existing code of our old WordPress platform. 

They’ve recently started to work on our SEO needs, and they specifically handle our Google and Facebook ads. They use Google Analytics and Google Search Console. I provide them with a list of words from our competitors, and I’m still waiting for their feedback.

What is the team composition?

I mainly communicate with the owner, but I don’t know who else works with him.

How did you come to work with Dot IT?

I did some research on companies here in Egypt that were capable of providing SEO. Dot IT was the best-qualified company according to the presentation they gave to us.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working together in January 2021, and we continue to collaborate.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Dot IT properly implements their work. I can’t provide any feedback on their SEO services yet, but we’re happy with the results of their work so far. Overall, we have no complaints.

How did Dot IT perform from a project management standpoint?

We communicate via telephone and WhatsApp, and we sometimes use email. If we encounter any issues, they resolve them in 1–2 days. So far, we haven’t encountered any major delays, and everything is delivered on time.

What did you find most impressive about them?

They’re punctual, and their costs are good.

Are there any areas they could improve?

There’s nothing I’d have them improve at this time.

Do you have any advice for potential customers?

Have a clear idea of the look you want for your website.

BACKGROUND

Introduce your business and what you do there.

I’m a project coordinator at The British University in Egypt, a private university that does projects related to education and entrepreneurship.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dot IT?

We needed a website developed for one of our projects.

SOLUTION

What was the scope of their involvement?

We kicked off our engagement with Dot IT through a brainstorming stage wherein we gave them all the information about our services and our expectations for the website. Their team then proceeded with the product development stage, implementing the tech solutions and integrating functionalities to complete our website.

Upon developing the site, Dot IT trained our internal team and staff on how to apply site changes and updates through its interface. They then supported us with post-development services to ensure that the site was bug-free and up and running.

What is the team composition?

Our main point of contact was Dot IT's manager.

How did you come to work with Dot IT?

Dot IT's team was recommended to us by our colleagues. Upon reaching out to them, we felt they offered the best value for cost out of the companies we shortlisted, so we decided to go with their team.

How much have you invested with them?

We spent €5,000 (approximately $6,100 USD).

What is the status of this engagement?

We worked with their team from July 2020–March 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We officially launched the website last March 2021. It wasn't built to be complicated, but when compared to other websites within the same project, we were satisfied with its quality, and its design stood out as well. Our partners provided positive reviews and feedback. They particularly liked the site's professional and simple look. We attribute the platform's successful launch to Dot IT's development skills and their unwavering willingness to apply changes based on our feedback.

How did Dot IT perform from a project management standpoint?

We mainly communicated via phone and email. Dot IT was a responsive team that delivered results based on our preferences and expectations. 

What did you find most impressive about them?

Dot IT was committed to delivering solutions and addressing any difficulties that arose during the process. They kept things moving forward, and that was the key to our successful engagement.

Are there any areas they could improve?

I don’t have any further suggestions. Dot IT was quite good at everything.

Do you have any advice for potential customers?

Communicate directly with their manager. He's the key person that'll bring in good results for you.

BACKGROUND

Please describe your company and position.

I am the CEO of Atlas Limousine J.O

Describe what your company does in a single sentence.

Luxury passenger transportation company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dot IT to accomplish?

• Develop a website
• Promote the website through the SEO

SOLUTION

How did you find Dot IT?

• Online Search
• Clutch Site

Why did you select Dot IT over others?

• Close to my geographic location
• Pricing fit our budget

How many teammates from Dot IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

First contact - I was provided with the overview of the project. 2. Second contact - we had an online breefing to discuss details. 3. 1st phase - website development 2 months. During this time i was in permanent contact with the company to make adjustments to the project. 2nd Phase - SEO plan 4 months.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My satisfaction of the website look and good feedback from my friends.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rather accurate in terms of timing and were always responsive.

What was your primary form of communication with Dot IT?

Email or Messaging App

What did you find most impressive or unique about this company?

I was nicely surprised how some features of the website were made, which exceeded my expectations. 

Are there any areas for improvement or something Dot IT could have done differently?

I would like to suggest clearly communicating the agreed-upon budget with the client before starting a project to avoid any misunderstandings.

BACKGROUND

Please describe your company and position.

I am the Events Manager of MPH

Describe what your company does in a single sentence.

Communication and PR

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dot IT to accomplish?

• Website development

SOLUTION

How did you find Dot IT?

Online Search

Why did you select Dot IT over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Website devlopment

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful completion of the project

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently delivered items on time, adhering to the agreed-upon timelines without compromising on quality. Their communication was clear and timely, ensuring that I was always informed about the project's progress.

Whenever I had specific needs or adjustments to request, they responded promptly and professionally, often providing valuable suggestions that enhanced the final outcome. 

What was your primary form of communication with Dot IT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their exceptional attention to detail and commitment to client satisfaction.

Are there any areas for improvement or something Dot IT could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Head of Business Development of EGAC

Describe what your company does in a single sentence.

General contractor

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dot IT to accomplish?

Create a new website

SOLUTION

How did you find Dot IT?

Online Search

Why did you select Dot IT over others?

• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

The goal was to develop a new website that was attractive and simple in taste. Website needed to be in English and Arabic. Website also needed to be mobile friendly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project was completed in a timely fashion. Feedback from clients was very positive when they viewed the website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time and communication was great. Very little lag or delay. My needs were taken care of very promptly.

What was your primary form of communication with Dot IT?

Email or Messaging App

What did you find most impressive or unique about this company?

The quality of work was excellent, and communication was also great and timely.

Are there any areas for improvement or something Dot IT could have done differently?

Nothing really noticeable. They were very professional and prompt with taking care of my needs and concerns. They were also very patient with me and my demands.

BACKGROUND

Please describe your company and position.

I am the CEO-Founder of PROTAC Scientific|Drug Discovery Pro

Describe what your company does in a single sentence.

Research services provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dot IT to accomplish?

• Design and construct a website for my company.

SOLUTION

How did you find Dot IT?

Referral

Why did you select Dot IT over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned
• People are very smart and do the plan from first instruction without further directions

How many teammates from Dot IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

design of the website conserving the color scheme and branding of the company. Make the website usage friendly-user and minimize the workload of personnel.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Clients are attracted to the services and contacted us to check and ask. communications with other companies from abroad to invite for partnership was successful.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always receive my requests friendly and in a welcoming way. The management of the project was done promptly and with high quality. They are very professional and prompt at tackling sudden challenges.

What was your primary form of communication with Dot IT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They realize professionally the main theme of the business they design the website for and work perfectly accordingly in terms of design, choice of images, and organizing the website sections.

Are there any areas for improvement or something Dot IT could have done differently?

Nope

BACKGROUND

Please describe your company and your position there.

Marketing Head for a Real Estate company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dot IT, and what were your goals?

New website Modern Fast UI/ UX

SOLUTION

How did you select this vendor and what were the deciding factors?

We screened 6 companies By far DotIT was the most professional & friendly

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Kick off meeting Data collection Discussed challenges DotIT came upo with a home page we discussed our comments then proceeded with main pages sections Alpha version then Beta version

How many people from the vendor's team worked with you, and what were their positions?

2

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We just launced but already our website is more comprehensive & easy to use and way more professionalo looking

Describe their project management style, including communication tools and timeliness.

very professional sequential high priorities then less priorities were taken care of

What did you find most impressive or unique about this company?

They were very friendly and cooperative and professional at the same time

Are there any areas for improvement or something they could have done differently?

Couldn't ask for more

BACKGROUND

Please describe your company and your position there.

I am Senior Information technology at leasing company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dot IT?

website project

SOLUTION

How did you select this vendor and what were the deciding factors?

online review

Describe the project in detail and walk through the stages of the project.

smooth

How many resources from the vendor's team worked with you, and what were their positions?

3

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

documentation was easy to go throught

How effective was the workflow between your team and theirs?

They are easy to communicate with

What did you find most impressive or unique about this company?

it was as expected from day one

Are there any areas for improvement or something they could have done differently?

nope

BACKGROUND

Please describe your company and your position there.

Real estate management and hospitality Owner- co founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dot IT, and what were your goals?

Platform development

SOLUTION

How did you select this vendor and what were the deciding factors?

Google search. Ratings, background and experiences

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Dot it team delivered mock- ups and wireframes for our site. After a few iterations, their team designed and developed an informational WordPress site. They updated the content to reflect our company's services and created a landing page with a contact form.

How many people from the vendor's team worked with you, and what were their positions?

Mohamed is our project manager and our main point of contact throughout the process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our Guests love the website/platform design, and they now have a better an easier access to/ a better understanding of our services.

Describe their project management style, including communication tools and timeliness.

We communicated on a weekly basis via zoom/google meet, crossed the Tees and dotted the Iys.

What did you find most impressive or unique about this company?

We have never worked with WordPress before, so they took the time to teach us how to Navigate through it.

Are there any areas for improvement or something they could have done differently?

They were always quick to fix any issues.