Digital Guider

BACKGROUND

Please describe your company and position.

I am the Manager of SLS Health

Describe what your company does in a single sentence.

We are a gift shop in our local Community Pharmacy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?

• Change out our storefront.
• SEO
• Advertising

SOLUTION

How did you find Digital Guider?

Online Search

Why did you select Digital Guider over others?

Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

MIgrated our Shopify website to a new page. Did a large scale SEO for our website and advertising.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were successfully moved to a new storefront and really updated our design. Their SEO, including blogging was exceptional.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Onix, was spot on and did an awesome job and was very attentive. His work ethics to get things done correcly were exceptional.

What was your primary form of communication with Digital Guider?

In-Person Meeting

What did you find most impressive or unique about this company?

We were impressed with how responsive they were.

Are there any areas for improvement or something Digital Guider could have done differently?

I am happy with the outcome.

BACKGROUND

Please describe your company and position.

I am the Owner of WWBeds Custom Furniture

Describe what your company does in a single sentence.

We design and build custom Murphy beds.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?

• Increase web traffic
• Increase sales

SOLUTION

How did you find Digital Guider?

Online Search

Why did you select Digital Guider over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

To increase traffic to our website and thus increase sales.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Web traffic and keyword ranking

Describe their project management. Did they deliver items on time? How did they respond to your needs?

June has kept me informed and always responds to my questions. The team seems well organized on how they send the items to approve and the same with the monthly progress reports.

What was your primary form of communication with Digital Guider?

Virtual Meeting

What did you find most impressive or unique about this company?
We've been impressed with how responsive they are.

Are there any areas for improvement or something Digital Guider could have done differently?

Not that I can think of.

BACKGROUND

Please describe your company and position.

I am the CEO of Dental Practice Solutions

Describe what your company does in a single sentence.

Dental Hygiene Department Consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?

• More traffic to my website
• SEO
• Shopping cart

SOLUTION

How did you find Digital Guider?

They found me.

Why did you select Digital Guider over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Digital Guider were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

DG created hundreds of backlinks. They are currently preparing SEO and GOOGLE Ad campaigns as well as creating a shopping cart to sell my products.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

10% increase in visitors to my website. This has actually been successful at this point.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Aiden is very responsive to my emails and meets with me each week thru GOOGLE Meet.

What was your primary form of communication with Digital Guider?

Virtual Meeting

What did you find most impressive or unique about this company?

Aiden, my project manager is what impresses me the most. He treats me like I am his only client. I am confident that Aiden takes my business personally. He shows a personal interest in my business.

Are there any areas for improvement or something Digital Guider could have done differently?

Google Ads and understanding the clients exact business to successfully create the GOOGLE Ads content.

BACKGROUND

Please describe your company and position.

I am the CEO of OrganaCann

Describe what your company does in a single sentence.

Cannabis Delivery

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?

• Search Engine Optimization
• Google My Business
• More Sales

SOLUTION

How did you find Digital Guider?

Referral

Why did you select Digital Guider over others?

Referred to me

How many teammates from Digital Guider were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I have to Say Thank You To Hazel and Adam and the Digital Guider team. I've always been a pretty big sceptic of SEO Companies mainly from a bad experience back in 2014. My Friend was using Digital Guider for his business and recommended me to this Company. I truly believe if you don't have a solid SEO Team behind you then you'll never get ahead unless you yourself are some sorta wiz in which case you wouldn't be looking into a company like this.

Digital guider has set out a comprehensive plan to accomplish the tasks of SEO visibility and first page results along with many other important factors such as Google My Business and other important platforms. The Best part so far is having my representative Hazel and Adam get my Google My Business page reinstated from a suspension that lasted close to over a year.

The GMB Suspension paralyzed my business and through the magic of Digital Guider they were able to get it back up and i"m getting new clients constantly from GMB alone. I'm looking forward to what is to come for what Digital Guider will be able to do for my visibility and sales.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most measurable Metric was getting my suspended Google My Business account reactivated and First page search results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

they were always very attentive to my need and always an email or phone call away. very easy to reach and communicate with

What was your primary form of communication with Digital Guider?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They do great, honest work.

Are there any areas for improvement or something Digital Guider could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the CEO of Kan Kan Spice

Describe what your company does in a single sentence.

Food manufacturer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?

• SEO

SOLUTION

How did you find Digital Guider?

Cold emails

Why did you select Digital Guider over others?

High ratings

How many teammates from Digital Guider were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Create content to help my business rank on important SEO on Google.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The numbers on tge reports

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We didn't discuss it before starting. They were open to my needs.

What was your primary form of communication with Digital Guider?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I don't know because I never dealt with a similar company in the past.

Are there any areas for improvement or something Digital Guider could have done differently?

Content creation is a hard work I've to admit. Contents is a great marketing tool but to create a content that will help a business achieving its goal takes more time, research a d effort. The contents were ai generated which I can also do. Even after a ai content, there's lots of revisions that need to be done. 

If the goal is to rank, than this will help hachieving it, but if another goal is also to convince, to gain new customers, it won't.

BACKGROUND

Please describe your company and position.

I am the Director of a dance and pilates studio.

Describe what your company does in a single sentence.

Dance and Pilates instruction

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?

• boost our place on Google
• greater exposure
• increase clientele

SOLUTION

How did you find Digital Guider?

Online Search

Why did you select Digital Guider over others?

Pricing fit our budget

How many teammates from Digital Guider were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

working on getting our business higher in rankings and placement on Google and other search engines back end website improvements for overall increased exposure and sales.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

more new inquries and also from wider geographic range

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Digital Guider is very timely and efficient in communication. Delivered goals

What was your primary form of communication with Digital Guider?

Email or Messaging App

What did you find most impressive or unique about this company?

they were accommodating to my budget

Are there any areas for improvement or something Digital Guider could have done differently?

It was great, but as this is not our area of expertise I had a hard time understanding the details of this worm. If it is possible to make it more accessible for those not as comprehensive with this field.

BACKGROUND

Please describe your company and position.

I am the Owner of StepUp Online

Describe what your company does in a single sentence.

Ecommerce offering specialty and flavored coffee and a wide variety of home coffee brewing accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?

• SEO optimization
• High authority backlinks
• Drive traffic to website
• Increase sales

SOLUTION

How did you find Digital Guider?

Other

Why did you select Digital Guider over others?

Pricing fit our budget

How many teammates from Digital Guider were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• High ranking on Google Backlinks 
• Increased website traffic 
• Keyword ranking 
• Increase website visits

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased impressions on Google 
• Increase of organic traffic from Google 
• Website authority/rank improved 
• Marginal increase in sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Response was usually prompt. Monthly virtual reports were okay There are still page indexing issues which are resolved Also had issues with Pinterest which was outside their portfolio

What was your primary form of communication with Digital Guider?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We didn't find this company to be particularly unique or impressive. At best, the results have been positive but mediocre.

Are there any areas for improvement or something Digital Guider could have done differently?

There is lots of room for improvement, certainly in terms of our current site visit and sales. I don't know what Digital Guider can do differently.

BACKGROUND

Please describe your company and position.
I am the Owner of jewelry retailer.

Describe what your company does in a single sentence.

Selling quality sterling silver jewelries at highly competitive prices

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?

• Google SEO

SOLUTION

How did you find Digital Guider?

they approached me

Why did you select Digital Guider over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Digital Guider were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Set up Google business profile, define keywords, improve the ranking on Google page

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It was a great pleasure working with Amy and Cooper. They were very thorough and professional, delivered what they promised on time with great results. Hight recommend!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they delivered items on time. Cooper kept close contact with me via WhatsApp and email

What was your primary form of communication with Digital Guider?

Email or Messaging App

What did you find most impressive or unique about this company?

They were thorough and delivered quality and results on time.

Are there any areas for improvement or something Digital Guider could have done differently?

Hope they could offer a bettering pricing to suit longer SEO needs

BACKGROUND

Please describe your company and position.

I am the CEO of Briason Associates LLc

Describe what your company does in a single sentence.

Training, Professional Development and Strategic Planning for organizations and community members.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?

• SEO

SOLUTION

How did you find Digital Guider?

• Online Search
• Email

Why did you select Digital Guider over others?

Pricing fit our budget

How many teammates from Digital Guider were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

N/A

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management delivered items on time and responded to all of our organizational needs.

What was your primary form of communication with Digital Guider?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The interpersonal engagement from their team to ours is impressive.

Are there any areas for improvement or something Digital Guider could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the President of STEMnStone

Describe what your company does in a single sentence.

I run an education consulting business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?

• I want to be ranked on Google.
• I want help to develop my brand.
• I want help to become more credible so that I will get hired!

SOLUTION

How did you find Digital Guider?

Sophia

Why did you select Digital Guider over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned
• I loved how Sophia answered my question when I asked her why she liked working for you.

How many teammates from Digital Guider were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In a month's time, I have been given so much help from Digitalguider. They have increased traffic to my website from 0-57 and more! They have helped me create 47 backlinks which is improving my credibility and traffic to my site. They are helping me develop my brand, develop my website, maintain my website blog and more that I am still learning about too.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Cody has showed me consistently how my company is growing on Google. He has shown me that my business has gone from having 0 inquiries to now having over 57! He and his team have created excellent back links and keywords. I love how they are helping me with my blog and everything that I need to make my business site look and feel more credible.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cody is amazing! I feel so lucky to have him and Sophia working with me. I finally feel like someone is literally guiding me to success. They have inspired me to care more about my business. I feel happy when they call because they always have something positive, uplifting and productive to share. They are available whenever I need them. 
Cody is very personable. He is also very knowledgeable about how he can help me. If there is a term that I am unfamiliar with he shows and explains calmly and effectively. I love my team. I love that Sophia would not stop emailing me. She never gave up. She sent me 6 emails compared to 1 send from other SEO companies. Thus, I loved her persistence and this is why I decided to hire your company.
I am now going on my second month which I only thought I would do one month. I am looking forward to the day when someone actually hires me because they have found me on Google. I feel this is soon to come with Cody's expert help. Thank you Digital Guider, so far so great! Sincerely, Carla Stone, MSIT stemnstone.com, President "Think Possible"

What was your primary form of communication with Digital Guider?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I love how this company is very diverse and I did not feel judged because I am a female of color and that my business is just starting out. I have only felt honored and respected. I love this company so much!

Are there any areas for improvement or something Digital Guider could have done differently?

Two things: 

1. When first being told of your services, it would be nice to know all of what you do. For example, by doing this survey, I found out that you also do SEO international and help companies create apps! There are so many more things that you do and as a new business, it would be nice to have this explained in an introductory video or blog of the multitude of things that you can do for small businesses like mine. 
2. I feel this survey is too long and should just be on one page. You are lucky that I love you so much! Otherwise, I would feel overwhelmed.