Daffodil Software Ltd. (DSL)

BACKGROUND

Please describe your company and position.

I am the Head of IT and ERP of East Coast Group

Describe what your company does in a single sentence.

East Coast Group (ECG) — a leading Bangladeshi conglomerate in energy, trading, shipping, and manufacturing 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Daffodil Software Ltd. (DSL) to accomplish?

• Human Capital Management System and Automate HRM System of the East Coast Group (ECG)

SOLUTION

How did you find Daffodil Software Ltd. (DSL)?

Online Search

Why did you select Daffodil Software Ltd. (DSL) over others?

Good value for cost

How many teammates from Daffodil Software Ltd. (DSL) were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Employee Management Recruitment & OnboardingAttendance & Time TrackingLeave ManagementConfigure leave types, policies, and approval workflows, allowing employees to request and track leaves through self-service.Performance AppraisalEmployee Self-Service Portal (ESS):Reporting & Analyticsperformance trackingTraining, Go-Live & Support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

18 Concerns of ECG are now digitalized their entire Human Resource Management by the application developed by Daffodil Software Ltd, A concern of Daffodil Computers Limited

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management for the HR implementation was well-structured and transparent. They followed a clear timeline with defined milestones for requirement gathering, configuration, testing, and go-live. All deliverables were completed on time, with regular progress updates throughout the project. The team was highly responsive, addressing our queries and change requests promptly. Overall, their professional approach ensured a smooth and successful HR system implementation.

What was your primary form of communication with Daffodil Software Ltd. (DSL)?

In-Person Meeting

What did you find most impressive or unique about this company?

What impressed me most about this company was their deep technical expertise combined with a highly responsive and customer-focused approach.

Are there any areas for improvement or something Daffodil Software Ltd. (DSL) could have done differently?

Daffodil Software Ltd. (DSL) could improve by providing more detailed user documentation and additional post-implementation training sessions for end-users.