Cycles

BACKGROUND

Please describe your company and position.

I am the Director of Marketing and Strategic Partnerships of US Solar Supplier

Describe what your company does in a single sentence.

We are a nationwide solar supplies ecommerce site. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cycles to accomplish?

• Website Optimization
• Webpage design
• Troubleshooting UI/UX
• Custom Code
• Web Development

SOLUTION

How did you find Cycles?

Referral

Why did you select Cycles over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Cycles were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped us improve our existing Shopify store — updating our home page, collection and product pages, and optimizing various sections throughout the site. We've seen a real boost in conversions since their updates went live. They understood our vision right away and really knew how to optimize our store for sales. The whole process was smooth, and the quality is solid. Happy to recommend them to anyone looking for Shopify experts who actually deliver results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Better conversion and user experience. Added functionality to our website. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have great communication over a productivity platform as well as once weekly team meetings. Their team helps us tackle problems on a dynamic level and responds in real time to edits - even with our vast time zone differences. 

What was your primary form of communication with Cycles?

Virtual Meeting

What did you find most impressive or unique about this company?

Cycles' excellent interdisciplinary team skillsets and holistic view were remarkable, and looking at how they can be part of our growth and success. 

Are there any areas for improvement or something Cycles could have done differently?

Adding on someone versed in the US market analytics to help guide problem solving.

BACKGROUND

Introduce your business and what you do there.

Nayya provides an intelligent platform that centralizes benefits data and uses automation to help individuals and employers make informed health and financial decisions. This transforms benefits experiences into personalized, impactful interactions. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cycles?

We needed everyday design support. 

SOLUTION

What was the scope of work done?

Cycles provides us with all kinds of marketing assets. These include one-pagers, landing pages, and social media assets. 

What is the team composition?

We work with around five teammates from Cycles. 

How did you come to work with Cycles?

We found Cycles through a referral. We chose them over other options because of their team, speed, and quality of work. 

What is the status of this engagement?

We started working with Cycles in January 2022, and our engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our sales have increased, and our team is satisfied. 

How did Cycles perform from a project management standpoint?

Cycles’ project management is on point. They deliver on time. We communicated via Slack messages.

What did you find most impressive about them?

We’re most impressed with Cycles’ speed and team. 

Are there any areas they could improve?

No, Cycles is amazing.