Brolik

BACKGROUND

Please describe your company and position.

I am the Department Director of MuddWorks

Describe what your company does in a single sentence.

Creates sustainable gifts and souvenirs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brolik to accomplish?

• Increase brand awareness
• Become thought leader in the industry
• increase revenue

SOLUTION

How did you find Brolik?

Referral

Why did you select Brolik over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Brolik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We launched a new line of soap this year. Brolik's focus has been to grow the retail business. Meaning design the website, manage social media, create assets and ads. Basically anything to drive traffic to our retail website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

our social media interactions of significantly increased and the traffic to website continues to rise

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They responded perfectly and were very flexible.

What was your primary form of communication with Brolik?

Virtual Meeting

What did you find most impressive or unique about this company?

We're impressed with the level of involvement of each team member and their ability to explain the things they are doing.

Are there any areas for improvement or something Brolik could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Operations Manager of Dr. Leaks

Describe what your company does in a single sentence.

We perform structural leak remediation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brolik to accomplish?

• Control Leads Pipeline
• Control Hiring Pipeline
• Grow Business

SOLUTION

How did you find Brolik?

• Online Search

Why did you select Brolik over others?

• Close to my geographic location
• Great culture fit
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Brolik partnered with us to help us gain control of our hiring and sales pipelines and improve and grow our business by developing our internal processes. Through monthly meetings, weekly check ins, and on-call communications they kept us apprised of our progress and helped us to make data-driven decisions to grow our business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Tremendous increase in our lead volume, and more importantly the ability to control the flow of leads.
• Similar results in the hiring arena. Many good candidates and the confidence that we can hire at will when needed.
• Robust development of our sales funnel and refinements to increase close rate with clients, leading to measurable increases in revenue.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Through constant excellent communication they consistently met our needs in a timely fashion and provided us with support and deliverables when needed.

What was your primary form of communication with Brolik?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Far more than a mere ad agency or marketing firm, Brolik truly feels like a partner in ensuring the success of our business. Their team is genuinely invested in us and feels like an extension of our team.

Are there any areas for improvement or something Brolik could have done differently?

Nope.

BACKGROUND

Please describe your company and position.

I am an executive of New Hope Divorce Mediation

Describe what your company does in a single sentence.

We are a divorce mediation firm that specializes in helping couples separate amicably, affordably, and with the least impact to the family

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brolik to accomplish?

• Increase Qualified Lead Flow
• Brand Cohesion and messaging
• Digital stability

SOLUTION

How did you find Brolik?

• Referral
• Met through our kids soccer league

Why did you select Brolik over others?

• Great culture fit
• Approach and Method

How many teammates from Brolik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Campaign Goals:

• Increase awareness of New Hope Divorce Mediation’s services in the PA and NJ markets.
• Drive initial consults and achieve a profitable close rate on inbound leads.

To achieve these goals Bolik deployed a comprehensive strategy phase to ensure they had a handle on what we were lacking, what the field of competition was like and how they were going to proceed. From that phase a clear outline of what each week was going to cover, including establishing goals and KPI's. They also worked to balance our short term goals along with our long term goals.

We needed to establish a more predictable lead funnel for our business. Up to this point we solely relied on our GMB pages with no paid advertising. While we enjoyed this strategy for a while, it became unreliable. Also we were worried about our digital foot print being stable. Only one bad google review made us fear what would happen.

Brolik has deployed an effective google add strategy, that was way deeper than we thought it was going to be. This showed us we had two types of clients and not one. The deliverables that were given were very tangible and easily measurable. Number of initials consults inquiries, number of consults scheduled, percentage of leads per source, and CPA. To achieve measurement of these KPI's they integrated and deployed tools that merged with our CRM and other tools we used.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Number of Initial Consultations Inquiries
• Number of Scheduled Consultations
• Cost per Acquisition Percentage of Leads per source

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are on time always. They're constantly responding to our needs outside the scope when requested. And they have very transparent tools to ensure we are progressing that they review with us weekly and monthly.

What was your primary form of communication with Brolik?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their approach and method is not rushed, but thorough. They understood we didn't just have a small business like a plumbing company or other service companies that can deploy a strategy. We need to create a message around our services, we needed to educate our potential clients that we are a potential solution for them.

They were respectful of our time needed to make this decision and did not rush or pester us. They answered any questions we had and were transparent with what works well and doesn't work well for the.

Are there any areas for improvement or something Brolik could have done differently?

Honestly nothing at all at this point. They are fantastic.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Encompass Aviation LLC. We are a startup airline.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brolik?

We needed to build a company website.

What were your goals for this project?

We wanted the website to support our brand.

SOLUTION

How did you select this vendor?

We spoke to several developers in the Philadelphia area. Ultimately, we chose Brolik based on their responsiveness, work experience, and references.

Can you go into detail about the services they provided and the scope of the project?

They created a brand identity for our company, then designed and developed a website that aligned with those values.

What was the team composition?

We mainly interfaced with a project manager, the CEO, and a team of developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’re very satisfied with the new website.

How was project management arranged and how effective was it?

Brolik managed the project very well. They were always on schedule and stuck to their original estimates.

What did you find most impressive about this company?

I appreciated their professionalism, responsiveness, and creativity.