Brainvire

BACKGROUND

Introduce your business and what you do there.

I’m the operations manager for NMR Consulting. We do a lot of contract work with the federal government.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We were trying to set up an order entry system that would support one of our business efforts. Given our short time frame, we decided it would be better to solicit another company to build the system based on our requirements rather than completing it in-house.

SOLUTION

What was the scope of their involvement?

We needed to build an ordering system using SharePoint. We had very specific criteria, such as how we wanted to price and track our products.

Initially, we spent a few weeks working with Brainvire Infotech Inc to solidify our requirements documentation and ensure that they understood everything we were looking for.

Then they spent ten weeks in development. We set up an instance for them to develop it in the cloud so they didn’t have to migrate it from their system to our system.

What is the team composition?

Our main point of contact was our customer service rep. The developers supported him throughout the project.

How did you come to work with Brainvire Infotech Inc?

We searched for developers online. Our CTO and I vetted multiple companies and were able to narrow our list down to three companies. We decided Brainvire Infotech Inc was the best fit. They were capable and were familiar with the technology we wanted to use.

How much have you invested with them?

We spent about $23,000.

What is the status of this engagement?

After solidifying the contract, they began working on the project in August and finished in December 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They developed the platform within the given timeframe so we were able to release everything on time. Additionally, the quality of their work is very good. We needed to make two minor changes, but they implemented them quickly and it worked out very well. The solution works exactly as we hoped and includes features that we hadn’t even thought about.

How did Brainvire Infotech Inc perform from a project management standpoint?

Brainvire Infotech Inc’s team was very proactive and asked a lot of questions up-front. As they developed a plan on their side, they reached out to us for feedback.

We were constantly in contact with our customer service representative, who provided periodic updates. He was very organized and worked well with the rest of the team. He also articulated how the project was going. Everything went according to plan and they communicated very well. We typically communicated via email, but we also set up conference calls when needed.

What did you find most impressive about them?

They were like an extension of our company. That’s how good their communication and feedback was.

Are there any areas they could improve?

There was only one instance when things didn’t run smoothly. At the time, we couldn’t contact our customer service representative, and so we were working directly with someone else. It created a small scheduling issue. However, whenever we worked with the team directly, things went well.

Do you have any advice for potential customers?

Anybody working with an outsource partner needs to communicate with them. They should articulate their requirements, answer their partner’s, and ask questions themselves.

BACKGROUND

Introduce your business and what you do there.

I am the owner and president of a magazine publishing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire?

We were looking to consolidate four different websites across three different platforms into one site.

SOLUTION

What was the scope of their involvement?

Brainvire consolidated our different websites into one Magento platform. They successfully created one platform with a shared back-end, login, products, and stories but separate branding. 

We also took this opportunity to increase the site’s efficiency and improve our opportunity for sales, customer service, and marketing. 

What is the team composition?

I worked directly with four members of the Brainvire team, including a project manager and lead developer.

How did you come to work with Brainvire?

I put a post up on a job board and received about 15 proposals. I spoke with all of them but narrowed it down to Brainvire based on their willingness to put in work. 

They dedicated many hours to developing a proposal and answering my questions before I even paid them one cent, which I found impressive. They were very considerate about making sure my concerns were met upfront. By the time we began the project, I had plenty of confidence in their abilities.

How much have you invested with them?

We have invested about $35,000.

What is the status of this engagement?

Our engagement with Brainvire ran from June – September 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We are definitely seeing increased sales through our websites, which is a direct result of our collaboration with Brainvire. We have seen about a 25% increase in sales so far as well as increased phone calls with serious inquiries and fewer calls about how to operate the website. IT has also decreased the amount of time my staff has to spend on the website. 

How did Brainvire perform from a project management standpoint?

They did a great job managing the project. I was active throughout the process and held them accountable for deadlines. Brainvire has a transparent team and is eager to please. 

What did you find most impressive about them?

They’re most interested in long-term customers and relationships. They prioritize these relationships over billable hours and seem to have a real interest in how my business is doing. They’re willing to put the time in to create a long term investment in their clients’ businesses.

I’ve also spoken with their CEO directly. I haven’t seen that level of involvement in many other companies.

Are there any areas they could improve?

We had some minor difficulties with the time zone differences and communication, but everything was solvable. They do a great job and I never had any major concerns about them.

Do you have any advice for potential customers?

Schedule regular meetings with them to keep the project on track.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a health startup. Initially, I was focused on independent health coaching but later decided to create a hiking app for kids.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

They helped me with the process of creating the app.

SOLUTION

What was the scope of their involvement?

They started by breaking the app into four separate project phases: analysis and design, technical development, testing, and launch. I started with an idea in a PowerPoint presentation that documented what I wanted the app to do. I also provided them various rudimentary screens to guide the design. Currently, the app is live and available to iOS users. After creating income with this product, we’re hoping to create an Android version as well.  

What is the team composition?

I worked with their CEO, lead business analyst, and head of custom mobile solutions at the start of the project. When we began app development, there was another group of four people that I worked with. Within that group, there was a lead business analyst, a lead designer, and a technical lead.

How did you come to work with Brainvire Infotech Inc?

They were recommended to me by a friend of a friend. I did some research on their company, and they sent me their portfolio. After looking at their experience, they seemed like a great company to work with.   

How much have you invested with them?

We’ve spent just over 20,000.

What is the status of this engagement?

We’ve been working together since September 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The final product exceeded my expectations from both a design and development standpoint. We’ve had our first 100 downloads, which was a good milestone for us. People who have used the app say it looks clear and professional. Customers are giving us positive feedback on the App Store as well.  

How did Brainvire Infotech Inc perform from a project management standpoint?

They were very responsive, often able to provide answers to our questions very quickly. Their team also worked well as a team on our calls. They had various individuals on calls to answer any specific questions I had. Their communications were always very responsive and organized.  

What did you find most impressive about them?

They were able to deliver a product that exceeded expectations in only 10 weeks. 

Are there any areas they could improve?

I don’t have anything negative to say about them. 

Do you have any advice for potential customers?

Have a strong idea from the beginning and be very decisive when it comes to your product.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of GoToChat. We’re developing a chat app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

I brought them on to develop my app.

SOLUTION

What was the scope of their involvement?

Brainvire is developing my app from scratch, based on my idea. It’s being developed for Android and iOS.

What is the team composition?

I’ve worked mainly with two of their members.

How did you come to work with Brainvire Infotech Inc?

They were referred to me by a friend who’d been working with Brainvire for quite some time.

What is the status of this engagement?

I started working with Brainvire in September 2020. We’re still in development, and I think that we’re going to go live by January 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Brainvire is a pleasure to work with, and it’s clear that they have a lot of experience with software development.

No one besides my family has seen the app so far. We’ll find out how it performs in two weeks. Brainvire delivered what I asked them for.

How did Brainvire Infotech Inc perform from a project management standpoint?

I had a tight timeline for the app, but they always stayed on top of the development. We have daily meetings where I share my feedback on the latest version, and they make the changes I request by the next day.

What did you find most impressive about them?

They always keep me up to date. I’ve worked with another company, and I always had to chase after them.

Are there any areas they could improve?

I can't think of anything.

Do you have any advice for future clients of theirs?

Based on my experience working with providers, I need to have a checklist for myself in order to stay on track.

BACKGROUND

Introduce your business and what you do there.

I am the product manager for an educational company that belongs to the Ministry of Education in Saudi Arabia. We are creating digital solutions for the education field, especially for the Ministry of Education.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

The product is an application that targets parents and provides them with information about private schools in the country, which allows them to pick a suitable school for their children.

SOLUTION

What was the scope of their involvement?

The frontend developers from the Brainvire team delivered the UI for the frontend pages of the application. It’s a mobile application for both iOS and Android.

What is the team composition?

Brainvire assigned us two frontend developers who we worked with directly. We sometimes worked with a supervisor, and he managed the agreement, the proposal, and other related tasks.

How did you come to work with Brainvire Infotech Inc?

I searched online for companies that could provide us with frontend development and who specialized in React. I found Brainvire and looked at their profile, and after comparing them with another company, I chose them because they were different.

How much have you invested with them?

We spent about $4,000 per month.

What is the status of this engagement?

They started at the beginning of June 2020 and the project was completed by the end of September 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app is in the Google Play Store. We received a minimum functionality issue from Apple, but we are working to resolve this issue.

After one of the developers had to leave due to unforeseen circumstances, Brainvire worked to resolve the issue very quickly, and they provided us with another developer.

How did Brainvire Infotech Inc perform from a project management standpoint?

Brainvire was amazing. We have our own project management tool which is Jira, and they sent us the timesheets weekly for both developers.

What did you find most impressive about them?

They provided us with unique developers. We needed time to find frontend developers who were interested in React, and they have those developers.

Are there any areas they could improve?

No.

BACKGROUND

Introduce your business and what you do there.

I’m the country manager at Lee Mill Pvt. Ltd., a one-of-a-kind luxury business in India.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech?

One of our challenges was having to work from home. We needed to understand how the business could continue. Our system was really outdated with a lot of manual work. We wanted to upgrade or get a better system. 

We looked around for a couple of options. We went to them with a few things in mind because we use a home shopping model, which means that clients don’t come to our store.

SOLUTION

What was the scope of their involvement?

We generally share videos with customers of what we have in our store, pack it up, and send it to them. If there are pieces going out from my system, I need to know who it’s going to, when it went, and when it is coming back.

Brainvire Infotech built a system that does that for me. I also needed one system to handle my stock, my sales, my CRM, and my inventory. The system we had didn’t support all these functionalities. 

I needed my information to be handy to where I could be anywhere in the world and should be able to access it. They used Odoo to build the system.

What is the team composition?

I had a main point of contact, and he had two developers from his team working with us.

How did you come to work with Brainvire Infotech?

The team that built our website are the ones who recommended Brainvire Infotech to us. When I did the first demo with them, I was intrigued by how easy the system was to use and how automated it was.

How much have you invested with them?

We spent $30,000–$40,000.

What is the status of this engagement?

We worked together from August–October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Brainvire Infotech was able to deliver what I wanted. I can access my entire system and see my sales and my stock, and I don’t have to depend on anybody to send me that report. We’ve taken the entire project on and will be finishing it up in the next few months. 

We’re done with phase one of our business setup and should be live by early next week. Everybody will use it. It’s been an easy takeover. I did look at other ERPs that were offered in India but this one was by far the most international one and extremely user-friendly. 

I don’t see any issues in the upcoming future with this system. I feel very positive about it. I can’t imagine anyone will have any issues. I asked them if they could set up a user manual in terms of a video guide for the team and they happily agreed to it.

How did Brainvire Infotech perform from a project management standpoint?

The team was really on top of their deadlines. There was constant communication from their end. If they updated something, they told us what they did and wanted us to see it before they moved forward. They kept working at it until we were absolutely satisfied.

What did you find most impressive about them?

Brainvire Infotech was very professional in their approach. They were confident in the system they pitched to us. There was never a moment of doubt in which I felt unsure or that I was being tricked into having that system. They’re really good at selling their product and understanding our needs.

Are there any areas they could improve?

There’s room for growth for them in being more clear when they’re signing on with somebody in terms of what their scope of work is. For example, there was a certain part of the project that I had agreed upon in the beginning.

However, we were on two different pages about it. It was a very small thing compared to what they gave us. Brainvire Infotech should go into a little bit more detail about what the customer wants.

Do you have any advice for potential customers?

Be clear and honest about what you’re looking for. If you have a smaller budget or you want certain things, it’s best to be crystal clear. Have a meeting a couple of times before you sign on with them.

BACKGROUND

Please describe your company and your position there.

I'm founder of a retail company based in LA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainvire Infotech Inc, and what were your goals?

We were looking for a solution which can satisfy our business needs. We have unique of doing business and there are multiple processes which is very customized for our business. We were looking for automation of the same via web based solution which can work across the enterprise and handle around 500+ people working daily basis.

SOLUTION

How did you select Brainvire Infotech Inc and what were the deciding factors?

They were referred by one of my friend who is into similar business of mine.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted to create a B2B portal but it is very much limited to our enterprise customer. We also wanted to then provide B2B2C facility to our customer, so they become technology enabled.

Also, we are having big inventory which we need to manage in our warehouse, but we do required very customized PIM solutions so it can include product management, promotion management, image storage, and many others. It was web solution for our B2B customers and additional mobile application for our internal users.

How many people from the vendor's team worked with you, and what were their positions?

We were dealing with Head of Department Mr. Saumil and then there were couple of other people under him. I have personally talked to the Saumil, QA people and design team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Inventory loss decreased by 40%, my B2B partners got information in seconds which previously was taking days so it is saving their time and ultimately increased in sales.

Describe their project management style, including communication tools and timelines.

They were good, I involved in the monthly demo meetings and then POC from our end was involved in daily or weekly calls.

What did you find most impressive or unique about this company?

Their understanding about our domain. We thought we would need to spoon feed a lot, but they did their homework very well.

Are there any areas for improvement or something they could have done differently?

I don’t see anything as of now.

BACKGROUND

Introduce your business and what you do there.

We manufacture steel dampers for the HVAC industry. I’m the CEO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

Our company had quite a few issues on the production floor, including inventory management and accounting. We were growing and needed to automate quite a few things. We needed someone to design a system for us.

SOLUTION

What was the scope of their involvement?

The technical requirements were done by my IT consultant along with Brainvire. The platform was intended mainly for inventory management and accounting. Brainvire developed the complete package for us. They consulted us on the best way to build it, and we went with that. The platform was developed in Odoo.

What is the team composition?

My IT consultant was in constant touch with two people from Brainvire: a business analyst and a project manager.

How did you come to work with Brainvire Infotech Inc?

We were initially looking at developing it through the IT consultant we were using. We’re a three-year-old company, and we can’t afford a big in-house team. My consultant discussed all issues with Brainvire and reported to me. 

They were initially recommended by someone who’d worked with them on a few projects and had a good experience. Their pricing wasn’t bad, and they gave us the ability to work in installments. They showed us a few projects they’d done in the past, and we were confident to go ahead with Brainvire.

How much have you invested with them?

The total cost was $150,000–$200,000.

What is the status of this engagement?

We started working with Brainvire in December 2019 or January 2020, and the platform was implemented in June 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our goal was to increase production efficiency. We’d had some issues ensuring material availability, and we always ended up ordering in a rush and paying more. Our efficiency has gone up by 40–50%, and inventory management is working well. We have sufficient raw materials on the floor now. We have 60–70 parts to manage, and we have no problems making them available to people in different departments. Implementing this software has eliminated a lot of our issues, and it was good value for money.

How did Brainvire Infotech Inc perform from a project management standpoint?

They kept regular communication with the people on my team, and they were courteous and happy to help. We asked them for multiple changes, and they were accommodating of those. I’d recommend Brainvire to anyone.

What did you find most impressive about them?

I can’t compare them to other providers, but the communication was good, and they met all of our requirements. As far as I’m concerned, that’s all that matters.

Are there any areas they could improve?

I would need to ask my IT consultant about that. In terms of my communication with Brainvire and the work they’ve done, I’m fully satisfied.

Do you have any advice for future clients of theirs?

If the client explains to them what the needs are, Brainvire will come back with suggestions. They have a lot of experience in the manufacturing industry.

BACKGROUND

Please describe your company and your position there.

I am the owner of a women’s apparel brand. I work with several retail outlets. We mostly create women’s casual and formal apparel.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainvire Infotech Inc, and what were your goals?

We approached Brainvire to build a custom ecommerce store for my brand. We also wanted this store to be connected to other online marketplaces.

SOLUTION

How did you select Brainvire Infotech Inc and what were the deciding factors?

One of my friend recommended Brainvire, we trust him a lot because of all results we got because of him.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Brainvire’s ecommerce development team conducted a thorough analysis of our brand and audience. They created a Magento 2 ecommerce store with functionalities like third-party integrations. The ecommerce store has a fully responsive design that can be used on different devices. It eases category management and supports multiple product images with detailed product descriptions.

The store can manage several promotional and holiday discounts and schemes. The promotions are based on consumer data and website metrics. Brainvire’s team built the Magento store with a complete order management function that allows us to track order status in terms of packaging, loading, and delivery in real-time with ERP integration.

My store was connected to marketplaces like eBay, Etsy, and Amazon. They also added multilingual features to cater to a global audience. Additionally, they gave us a one-step checkout process, easy navigation for conversions.

How many people from the vendor's team worked with you, and what were their positions?

We were assigned a dedicated account manager and project manager. The development and design team was assisted by the QA team to ensure the smooth functioning of the store.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The store looks faboulos and we hope to get a good start once we start the paid campaigns and marketing research.

Describe their project management style, including communication tools and timelines.

They have a dedicated approach to project management. The account and project managers oversaw the entire development and team management process responsibly. We were given updates about every project milestone. The team is available for support anytime we need them.

What did you find most impressive or unique about this company?

Brainvire’s team completed our project right on time without any problems throughout the journey. The management and development teams are efficient and hardworking. They didn’t work with us as an agency but as our partners. They take deadlines very seriously and never fail to deliver. We are very happy so far working with their team.

Are there any areas for improvement?

It would have been great to see some Native people managing the project, but again we're really happy to see everything achieved at a pretty good cost.

BACKGROUND

Please describe your company and your position there.

I am a co-founder at a apparel retail company. We have over 50 clients from different industry verticals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainvire Infotech Inc, and what were your goals?

We wanted to scale-up the ecommerce sphere, We were looking for an Odoo-ERP integration to manage order and customer data in one place.

SOLUTION

How did you select Brainvire Infotech Inc and what were the deciding factors?

We found them through their Clutch profile and after a bit of online research, we decided to approach them. Their portfolio and clientele are very impressive and we were sure they could get the job done.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Brainvire’s experienced ecommerce developers and designers modified a Shopify store with multiple functions. They created a mobile-friendly store with a two-step checkout process, offering the best conversion rates. On the technical front, Brainvire’s Odoo customizations connect several channels like website, CRM, and ERP making data accessibility easy and reduces manual processing of information.

How many people from the vendor's team worked with you, and what were their positions?

We were given two project managers. One for supervising the development and the other for the design and launch. There was a QA team involved too, which was responsible for fixing bugs and glitches.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Brainvire’s ecommerce development team has given us a well-designed and functional remedies. Since the launch in January 2020, our sales have doubled and we have seen a tremendous increase in online footfall.

Describe their project management style, including communication tools and timelines.

Brainvire’s approach toward projects is systematic and hassle-free. The teams work like a well-oiled machine, and not like siloed departments. They were in constant touch with us throughout the development process, giving us timely updates and meeting deadlines. We have thoroughly enjoyed working with them so far.

What did you find most impressive or unique about this company?

They were simply amazing and the communication was good.

Are there any areas for improvement?

I can’t think of any.