Belkins

BACKGROUND

Please describe your company and position.

I am an Executive at Celerway.

Describe what your company does in a single sentence.

Celerway is a mobile-first platform that enables customers to harness the power of multiple simultaneous wireless and wired connections to take their networks where they need them to be, thus expanding the reach of their edge and branch networking solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Belkins to accomplish?

• Promote our router GO to new markets
• Develop and implement a qualification system to ensure appointments with companies that are a good fit for our product
• Increase our sales pipeline and get new clients.

SOLUTION

How did you find Belkins?

Online Search

Why did you select Belkins over others?

High ratings

What was the size of Belkins’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Belkins was tasked with promoting our router GO to NGOs, broadcast, and media companies that require reliable connectivity in various locations. The initial appointments were received in the first two weeks, but it became apparent that not all companies were a good fit due to criteria such as the volume of the field mobile force, which was not publicly available.

To address this issue, Belkins implemented a qualification system that was constantly polished, resulting in all the coming appointments with great potential from the second month. As a result, we got appointments with companies such as UNICEF, Capgemini, Maersk, and many others.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The appointment setting campaign started generating appointments within the first two weeks. Calls were booked with top-tier companies such as UNICEF, Capgemini, and Maersk. The cold email open rate was 65% and our best performing campaign showed 14% reply rate.

The Barcelona MWC2023 campaign generated 10 appointments out of 200 leads. The NAB Las Vegas campaign is currently active and has resulted in face-to-face meetings. The overall sales pipeline increased as a result of the campaign. Celerway was able to penetrate new markets in the NGO and broadcast and media industries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I was very satisfied with Belkins' project management. They were able to deliver results on time. They were responsive to our needs and had high-level communication with us to ensure that everything worked swiftly.

What was your primary form of communication with Belkins?

Virtual Meeting

What did you find most impressive or unique about this company?

I'm highly satisfied with their qualification system that ensures not just a flow of calls but an increase in quality.

Are there any areas for improvement or something Belkins could have done differently?

Belkins provided a professional service and met most of our objectives.

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of PM Design Group

Describe what your company does in a single sentence.

We are a full-service architecture and engineering firm that specializes in multi-site rollout programs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Belkins to accomplish?

• We needed outbound lead generation and decided to delegate this task to an appointment-setting company with experience.

SOLUTION

How did you find Belkins?

• Online Search
• Clutch Site

Why did you select Belkins over others?

• High ratings
• Good value for cost

What was the size of Belkins’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Belkins uses cold emailing to reach out to new prospects, and they take on the whole process. They learned about our ideal clients, researched relevant decision-makers, and executed catchy email campaigns to set appointments. To eliminate spam issues, Belkins created and warmed up mailboxes for our outreach campaigns.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• From the beginning, Belkins were ahead of schedule. They exceeded the committed number of appointments and scheduled 32 meetings in nearly 4 months.
• Belkins boasted 3,000+ generated leads and impressive open and reply rates of 63% and 17%. We were super happy and extremely busy with appointments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had weekly calls with the Belkins team and could reach out to our manager at any time. Regular discussions of the campaign results allowed us to quickly adjust our messages to the audience and attract more prospects.

What was your primary form of communication with Belkins?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Belkins always looked for better solutions and tried new approaches to maximize results.

Are there any areas for improvement or something Belkins could have done differently?

We haven’t noticed any.

BACKGROUND

Please describe your company and position.

I am a Partner in a career coaching firm.

Describe what your company does in a single sentence.

Our company helps accelerate careers and transition executives: providing strategic talent solutions across the career continuum.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Belkins to accomplish?

We hired Belkins for their appointment-setting services, specifically for our two main services: a development plan for newcomers who have recently joined the company and the development of staff executives into leaders. We turned to Belkins after having a negative experience with another agency in a similar field, hoping to find a more effective and dedicated partner for our appointment-setting needs.

SOLUTION

How did you find Belkins?

Online Search

Why did you select Belkins over others?

• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We were extremely pleased with the outcomes of our project with Belkins. They were able to set 37 appointments with companies 500+ in size. Initially, we were targeting the financial industry and manufacturing companies, especially those related to military defense, which were challenging industries to reach. However, Belkins was able to find a creative approach, which resulted in a significant increase in our number of appointments.

We later expanded to include other industries that Belkins recommended, and we were surprised by the quality of the calls they were able to deliver. The appointments they set were exactly what we needed, and the quality of the calls was excellent, with the right people showing genuine interest in our services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Booked Meetings

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Belkins successfully generated 37 high-quality calls with companies 500+ and helped us reach out to new industries. Their detailed approach, hustle, and dedication to delivering results were greatly appreciated. Super responsive via Slack and Email.

What was your primary form of communication with Belkins?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

They act as a true partner. They listen, they pivot when necessary and most importantly, they care about our success and are invested. We were impressed with Belkins' team knowledge, their dedication to delivering results, and their willingness to offer new ideas and strategies.

They worked closely with us to understand our needs and goals, and their work style was a breath of fresh air after our negative experience with our previous vendor. Overall, the project outcomes have demonstrated significant progress, and we're very pleased with the results they've achieved.

Are there any areas for improvement or something Belkins could have done differently?

We have nothing to suggest. Belkins exceeded our expectations and delivered exceptional service.

BACKGROUND

Please describe your company and position.

I am the Senior Manager of Business Development of Sekisui Chemical

Describe what your company does in a single sentence.

Our company specializes in safe and custom-tailored thermal management solutions for EVs, with a focus on maximizing customers’ performance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Belkins to accomplish?

• We hired Belkins for lead generation services to help us find potential customers interested in our niche product.

SOLUTION

How did you find Belkins?

• Online Search
• Clutch Site

Why did you select Belkins over others?

• High ratings
• Other

What was the size of Belkins’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Belkins was tasked with implementing a lead generation strategy focused on finding potential customers who could benefit from our thermal management solutions. Their work involved researching, identifying, qualifying leads, and setting appointments with our team. Belkins sent personalized emails and worked using an account-based approach. As a result, they could research up to 50 leads from 5 companies per month and book 5–6 appointments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 5–6 appointments each months
• 800 high-quality leads

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We worked closely with an account manager, a lead generation specialist, an email outreach specialist, and a sales development representative. The workflow between your team and Belkins was very productive and transparent. We were able to discuss and adapt our strategy to focus on lead quality rather than quantity.

What was your primary form of communication with Belkins?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Belkins showed a high degree of flexibility and adaptability, making changes to their approach when needed, and always working closely with us to ensure that we achieved our goals.

Are there any areas for improvement or something Belkins could have done differently?

Overall, we were satisfied with the project's outcome and the quality of leads generated.

BACKGROUND

Please describe your company and position.

I am the Co-CEO of (a/an) Human Resources

Describe what your company does in a single sentence.

We offer a private network of CAD and BIM designers to AEC firms. Having a pool of 200+ vetted drafters, we can quickly extend our customers’ teams with top talents, so they don’t have to spend days researching, interviewing, and onboarding new specialists

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Belkins to accomplish?

• At least 6 appointments per month

SOLUTION

How did you find Belkins?

• Clutch Site
• Belkins was among the top appointment-setting agencies in the U.S., so it wasn’t hard to find them. 

Why did you select Belkins over others?

• High ratings
• Good value for cost

What was the size of Belkins’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed lead generation specialists to ensure a regular inflow of new clients. So we hired Belkins to explore our buyer persona and offer our experts to architectural firms. They were supposed to find and engage leads, craft catchy value-based offers, and promote our services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Leads / Appointment generated

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management does a great job at communicating current status and keeping us updated at all times.

What was your primary form of communication with Belkins?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Their ability to find an approach to the audience. They managed to add some phrases to emails that brought responses. Belkins originally promised to bring us X number of leads every month and that the team always achieved it, or at least made their best to compensate for it if one month wasn't as good as expected. Additionally, after initial warming up, the prospects coming were always high-quality.

Are there any areas for improvement or something Belkins could have done differently?

No, we stick to the plan that works.

BACKGROUND

Please describe your company and position.

I am the Chief Strategy Officer of Burch Energy

Describe what your company does in a single sentence.

Burch Energy is a minority-owned energy services B-Corp company offering energy efficiency and utility program services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Belkins to accomplish?

• We were looking for a method to multiply our sales effort and reach more businesses in Oregon. We hired Belkins for their lead generation services to help us make first contact with potential clients.

SOLUTION

How did you find Belkins?

Online Search

Why did you select Belkins over others?

• Good value for cost
• Company values aligned

What was the size of Belkins’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Belkins' managed the lead generation and capture process. They identified clients using a specific set of criteria and expanded our rolodex with many hard-to-reach and previously unknown customers. They created a custom lead gen database, launched targeted email campaigns, and booked more than 30 high-profile meetings. The Belkins team met with us weekly to provide regular progress reports and made adjustments to their strategy based on our feedback.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Belkins has exceeded our expectations. Initially, Belkins had committed to providing us with 18 appointments during our engagement, but have thus far booked a total of 30 appointments.
• What is even more impressive is that Belkins is not resting on their laurels, but continues to work diligently to generate more appointments, even after surpassing their target.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were impressed with Belkins' communication and responsiveness throughout the project. Nadiia, Anna, and team genuinely cared and were always looking for ways to help. 

What was your primary form of communication with Belkins?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

We liked most Belkins' attention to detail and ability to tailor their approach to our specific needs. They took the time to understand our domain, our target audience, and our goals before coming up with their vision of a winning lead gen strategy for us. Additionally, Belkins' team members were highly skilled and experienced in their respective roles.

The response rate on the email campaign was much higher than expected and they were able to book 30 appointments within just 3 months, which we think is quite remarkable. I was also impressed that the Belkins team made the time difference between our locations a non-issue. Often they would meet at inconvenient times for themselves to honor appointments in our time-zone.

Are there any areas for improvement or something Belkins could have done differently?

Any campaign will have learnings as customer responses come in and test your approach. Belkins pivoted quickly to refine the pitch and response process to address early-stage concerns.

BACKGROUND

Please describe your company and position.

I am the Director of Business Development of Shout About Us

Describe what your company does in a single sentence.

Reputation management platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Belkins to accomplish?

• Send our team qualified leads.

SOLUTION

How did you find Belkins?

Online Search

Why did you select Belkins over others?

• High ratings
• Great culture fit
• Company values aligned

What was the size of Belkins’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Belkins was responsible for the end-to-end lead generation process, including data research, lead qualification, and appointment setting. They provided a dedicated team that worked closely with us to ensure that the appointments met our specific requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Their outreach campaigns with a 40% open rate and a 7% replay rate generated more than 7,500 leads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The workflow was seamless and efficient. We had regular communication with our account manager and the team were always responsive to our needs and requests.

What was your primary form of communication with Belkins?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with the quality of their work, the results they delivered, and the level of professionalism and communication throughout the project. They were able to provide us with a consistent flow of high-quality appointments, which is precisely what we were looking for in our outreach efforts. I was also impressed by the depth of their industry expertise. Belkins has a wealth of experience in appointment setting and lead generation, and they were able to apply this expertise to our project in a way that was really efficient.

Are there any areas for improvement or something Belkins could have done differently?

We were satisfied with the services provided by Belkins and did not encounter any areas for improvement.

BACKGROUND

Please describe your company and position.

I am the CEO & Co-founder of (a/an) Software

Describe what your company does in a single sentence.

It is a platform for high-quality computing education and tech skills development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Belkins to accomplish?

• Lead generation
• Meetings scheduling

SOLUTION

How did you find Belkins?

• Online Search
• Clutch Site

Why did you select Belkins over others?

• High ratings
• Good value for cost
• Other

What was the size of Belkins’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Belkins had to learn our ICP, find potential customers, and schedule meetings using cold outreach. In addition, they ran quite specific campaigns as we targeted university professors. Belkins reps booked 80 meetings for 7 months of work, which was very satisfying for us. We achieved such good results because the open rate of our cold email campaigns was more than 61%, and each fourth recipient replied to us. Also, Belkins reps handled our inbound requests from the HubSpot software.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 10+ appointments each month
• 61.4% email open rate
• 25.96% email reply rate
• 5,000+ high-quality leads

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Seamless. They’re always reachable, and we communicate daily via Slack. Our account manager is incredible and won’t let anything slip through. We also have weekly calls to review progress reports and discuss alterations or next steps. We have an excellent idea of what works and needs to improve, and the Belkins team is incredibly effective at optimizing what needs to be improved.

What was your primary form of communication with Belkins?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I don’t think I’ve heard the word “no” from them! They’re incredibly flexible, creative, and highly talented researchers. Our campaigns require identifying many specific data points and highly tailored messaging, and the Belkins team excels at both.

Are there any areas for improvement or something Belkins could have done differently?

Not really.

BACKGROUND

Please describe your company and position.

I am the Communications Manager and Producer of HookBang

Describe what your company does in a single sentence.

HookBang is a US-based software development company specializing in high-tech AR and Ai applications in various industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Belkins to accomplish?

• As a software development company for the high-tech industry, it was crucial for us to have a reliable and efficient process for reaching out to potential clients and building relationships.

SOLUTION

How did you find Belkins?

Online Search

Why did you select Belkins over others?

• High ratings
• Good value for cost

What was the size of Belkins’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Belkins provided us with their expertise in these areas:

• conducting research
• accessing data sources
• building a tailored list of targeted leads for us.

They also organized successful campaigns to reach out to these leads and set appointments, ensuring we could connect with the right people at the right time.

One campaign reached video game companies with an open rate of 53% and a reply rate of 4%, and another reached just different high-tech companies – here, performance was slightly higher with an open rate of 58% and a reply rate of 5%. Belkins also made a local campaign targeting companies from our home state of Texas.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• During the project, Belkins successfully set 44 appointments for us in just 6 months, averaging about 7 appointments per month. It is a pretty good result in our competitive industry.
• nother outcome that demonstrates the success of our project with Belkins is the performance of their lead generation campaigns that achieved a 58% of the open rate and 5% reply rate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were very satisfied with the professionalism and dedication demonstrated by the Belkins team. They were always available to answer our questions and provide updates on the project's progress. They have been very responsive throughout the process, even though they work in a time zone 5 hours ahead of where our company is located.

What was your primary form of communication with Belkins?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Belkins was their ability to deliver high-quality results in a challenging and competitive industry. Their expertise in the lead generation and appointment setting processes was truly remarkable. They have a proven track record of success in these areas, and it was evident in the results they delivered for us.

They conducted thorough research, accessed multiple data sources, and built a targeted list of leads that was tailored to our specific needs and requirements. We were also impressed with Belkins' ability to adapt to our high-tech industry's unique challenges and requirements. Despite the complexity and competitiveness of our field, Belkins was able to deliver pretty good results.

Are there any areas for improvement or something Belkins could have done differently?

Belkins has space for improvement. Specifically when it came to some of the wording of the email templates used to reach out to potential leads, some (minor) edits had to be made by our company so the emails read as if they were written by a native-English speaker (since Belkins is in Ukraine). However, overall we were pleased with their services.