Belkins is a B2B lead generation company with over 7 years of experience in fueling business growth. We empower companies across 50+ industries with a results-oriented approach, boasting a 95% client retention rate and a staggering average of $10 return on every $1 invested.
Our services go beyond just generating leads. We offer an omnichannel approach and tailor strategies specifically for our clients’ unique cases.
Belkins’ omnichannel suite includes:
Cold email outreach
Cold calling and intent calling
LinkedIn lead generation
Account-based marketing
CRM consulting
Paid ads
Messaging platforms
We optimize sales funnels to nurture leads, ensuring every interaction progresses prospects toward a successful conversion. Acting as an extension to clients’ in-house team, our services are rendered in 360° collaboration, leading to perfect alignment and smooth processes.
Industries served:
Manufacturing
Environmental services
Financial services
Healthcare
Oil and gas
Marketing & advertising
SaaS, IT, and services
E-learning
Business size focus: mid-sized companies and enterprises.
Trusted by industry leaders like General Electric, SEKISUI, Mole Street, Citcon, HiBob, and many more, Belkins fosters long-term partnerships to unlock the full potential of B2B clients, allowing them to scale steadily regardless of market shifts. Our dedication to excellence is reflected in awards including:
G2: Recognized as a Top Lead Generation Service Provider (2024)
Clutch: Top Lead Generation Company (2024), Global Top B2B Service Provider (#9, 2023)
2023 Globee Awards: Best Use of Technology in Sales (Silver)
Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
50 - 249
Locations
Denver, CO
Year founded
Founded 2017
Languages
Timezones
3 Languages that we service
English
German
French
2 Timezones that we service
MST
Mountain Standard Time (MST)
EST
Eastern Standard Time (EST)
4 Locations
Denver , CO
Kyiv , Ukraine
Lombard , IL
Dover , DE
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
< $25
/hr
Rating for cost
4.8
/5
What Clients Have Said
Belkins offers competitive pricing for lead generation services, often exceeding client expectations with measurable outcomes. Clients report costs fitting their budgets, with many achieving significant ROI through increased appointments and quality leads, highlighting their value for cost.
Belkins is known for customizing their lead generation and appointment setting strategies to align with client-specific goals and industry requirements. Their flexibility and adaptability have been key to their success in diverse markets.
Challenges with Specific Campaigns
Some clients have experienced challenges with specific campaigns, such as running out of leads or not meeting promised appointment numbers. These issues highlight areas for potential improvement in campaign management.
High-Quality Lead Generation
Belkins is known for generating high-quality leads that align with client objectives. Their strategic and targeted approach has been effective in driving business growth for their clients.
Successful Market Expansion
Belkins has helped clients successfully expand into new markets by identifying and engaging with high-potential leads. Their strategic approach has enabled clients to penetrate competitive industries.
Proactive and Responsive Team
Clients have praised Belkins for their proactive and responsive team, who are always ready to address client needs and provide support. This has contributed to a positive client experience.
Efficient Appointment Setting
Belkins has been recognized for their ability to schedule numerous high-quality appointments for clients, which has resulted in increased sales pipelines and closed deals. They have been praised for their systematic approach and effective communication, often exceeding client expectations.
Email Marketing, Lead Gen & Sales for Social Media Software
CRM Consulting and SICall Center ServicesContent MarketingEmail MarketingSales Outsourcing
Confidential
June - Sep. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Belkins truly exceeded our expectations by their ability to deliver outstanding results in a very short time frame."
Oct 12, 2023
CEO, BrandVox
Olena Shabunina
Software
Lima, Illinois
11-50 Employees
Online Review
Verified
Belkins provided email marketing, lead generation, and outbound sales services for a social media software company. The team's responsibilities included email campaigns, appointment setting, and sales support.
Within the first month, Belkins already achieved 100% of KPIs. In addition, they scheduled 19 in-person appointments within two months. They also built a database of qualified leads for future sales and marketing efforts. The team's outbound sales and lead generation expertise impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of BrandVox
Describe what your company does in a single sentence.
Evaluating social media performance, competitors' intelligence, social listening, text analysis and posting, simple reports and dashboards, and team collaboration - all from one tool.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Belkins to accomplish?
Generating leads within our target market
Qualifying potential leads
Booking face-to-face appointments with potential clients
SOLUTION
How did you find Belkins?
Online Search
Why did you select Belkins over others?
High ratings
Close to my geographic location
Great culture fit
Good value for cost
How many teammates from Belkins were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Before collaborating with Belkins, we struggled to reach potential clients effectively. Belkins stepped in with their expertise, creating tailored email campaigns and identifying quality leads. As a result, we achieved our KPIs, booked numerous face-to-face meetings, and expanded our sales pipeline. Their support not only saved us time but also increased our chances of closing deals.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Achieving our KPIs by 100% within the first month.
Booking a total of 19 face-to-face appointments for our sales team in just two months.
Generating a database of qualified leads for future sales and marketing efforts.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their team's culture is remarkable – they're not only intelligent and highly skilled but also very responsive.
What was your primary form of communication with Belkins?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Belkins truly exceeded our expectations by their ability to deliver outstanding results in a very short time frame. Their expertise in outbound sales and lead generation was evident from the moment we started working together.
Are there any areas for improvement or something Belkins could have done differently?
Agencies of high quality may occasionally come with a slightly higher price tag.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Email Marketing for Research Services Company
Email MarketingSales Outsourcing
Confidential
Apr. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their dedication and flexibility contribute significantly to the project's success."
Oct 11, 2023
VP of Business Development, Research Services Company
Anonymous
Energy & natural resources
Washington, District of Columbia
11-50 Employees
Online Review
Verified
Belkins has developed targeted outreach strategies for a research services company. They've adjusted templates for personalized communication and identified high-potential leads to increase the client base.
Belkins' efforts have resulted in 20 new appointments booked within three months, over 2,500 leads generated, and a 38% average email open rate. The team is exceptionally responsive, open to feedback, and flexible. Overall, they're highly committed to achieving the best results.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the VP, Business Development of an energy & natural resources company
Describe what your company does in a single sentence.
Rapidan's subscription and bespoke research services help traders, asset managers and corporate leaders manage energy risks and opportunities.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Belkins to accomplish?
Increase our client base in the financial and energy sectors.
Expand our sales pipeline with qualified leads and opportunities.
SOLUTION
How did you find Belkins?
Online Search
Referral
Why did you select Belkins over others?
Referred to me
How many teammates from Belkins were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Belkins was responsible for devising and implementing targeted outreach strategies, adjusting templates for personalized communication, and identifying high-potential leads. Belkins continuously adapted their approach based on feedback to maximize engagement with target companies. We’ve got successful outcomes and as a result prolonged our contract.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
20 solid appointments booked in 3 months.
2,500+ relevant leads generated.
38% average email open rate.
Increased the client base in both the financial and energy sectors.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their responsiveness to our needs was exceptional, actively listening to feedback and making necessary adjustments promptly. Their dedication and adaptability contributed to the project's success and our overall satisfaction with their services.
What was your primary form of communication with Belkins?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Belkins’s commitment to achieving optimal results and their willingness to tailor their approach set them apart from other appointment setting agencies. Their dedication and flexibility contribute significantly to the project's success.
Are there any areas for improvement or something Belkins could have done differently?
We are pleased with their performance, and there is very little we want them to do differently at the moment.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Appointment Setting for Video Production Company
Content MarketingEmail Marketing
$10,000 to $49,999
Jan. - Sep. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Belkins was very attentive to detail and flexible."
Oct 10, 2023
Executive, 7030.studio
Anonymous
Motion Pictures & Film
Ukraine
11-50 Employees
Online Review
Verified
Belkins provided appointment setting services for a video production company. Through cold emailing, the team helped find companies and managers who matched the client's buyer persona.
Within four months, Belkins set 23 appointments with high-quality leads. The open and reply rates reached 76% and 9%, indicating a successful project. The team was attentive, flexible, and communicative. Weekly calls and discussions ensured seamless project management.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive of 7030.studio
Describe what your company does in a single sentence.
We specialize in creating animated videos for business and Blockchain sphere.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Belkins to accomplish?
We needed clients, and Belkins was to find leads. Also, they had to set appointments with the most engaged prospects.
SOLUTION
How did you find Belkins?
Online Search
Clutch Site
Why did you select Belkins over others?
High ratings
Good value for cost
How many teammates from Belkins were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Belkins used only one marketing channel — cold emailing. They knew all the ins and outs of this tactic. They found companies and identified managers that matched our buyer persona. Then they crafted email copies, sent emails and follow-ups, and offered recipients to meet or representatives. In addition, the Belkins team ensured the highest deliverability of all their emails, so we reached impressive indicators for the campaign.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Belkins set 23 appointments for 4 months, and we appreciate the quality of those leads. The open and reply rates of some campaigns were as high as 76% and 9%!
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Each week we had a call and discussed the results of current campaigns. We analyzed which approaches worked and how we could make them better. This format was effective, as it allowed us to find high-quality leads.
What was your primary form of communication with Belkins?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Belkins was very attentive to detail and flexible. From exploring our ideal client to adding professional jargon to email copies — they never missed anything to attract the right prospects. Also, they recommended upgrading our website before launching the outreach, which was critical for success.
Are there any areas for improvement or something Belkins could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Lead Gen, Email Mktg & Appointment Setting for Video Prod Co
Email MarketingSales Outsourcing
$10,000 to $49,999
Feb. - Oct. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were attentive to our needs, quickly adapted to changes, and consistently maintained open communication channels."
Oct 9, 2023
CEO, Video Production Company
Diana Romanivna
Motion Pictures & Film
Ukraine
1-10 Employees
Online Review
Verified
Belkins developed and ran the lead generation campaigns of a video production firm. They identified potential leads, executed personalized email outreach campaigns, and booked appointments with prospects.
Belkins helped the client generate over 5,000 leads and book 42 appointments. They also enabled the client to achieve a more than 50% email open rate and around 12% reply rate. Moreover, their team impressed the client with their agile approach, tailored strategies, and transparent communication.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of a video production agency.
Describe what your company does in a single sentence.
video agency
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Belkins to accomplish?
Lead generation
Email marketing optimization
Appointment setting
SOLUTION
How did you find Belkins?
Online Search
Why did you select Belkins over others?
High ratings
How many teammates from Belkins were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Belkins undertook a comprehensive lead generation campaign, which involved researching and identifying potential leads in our target market. They executed personalized email outreach campaigns to engage these leads, resulting in a significant number of appointments scheduled with interested prospects.
Additionally, Belkins optimized our email marketing strategies, achieving high open and reply rates. They diligently monitored lead engagement and provided regular progress reports, enabling us to assess the campaign's success effectively.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
42 appointments booked
email open rate exceeded 50%
reply rate around 12%
over 5,000 generated leads
Describe their project management. Did they deliver items on time? How did they respond to your needs?
I'm pleased by Belkins' project management capabilities throughout our partnership. They were attentive to our needs, quickly adapted to changes, and consistently maintained open communication channels.
What was your primary form of communication with Belkins?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
My top preference when it comes to Belkins is their ability to consistently deliver exceptional results in lead generation. But their agile approach, tailoring strategies to our specific needs, and their commitment to transparent communication are also fantastic.
Are there any areas for improvement or something Belkins could have done differently?
There was nothing I could dislike about Belkins.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Sales Outreach for Solar Developer
Email MarketingSales Outsourcing
Confidential
Mar. 2023 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"Their willingness to collaborate and adapt their strategies as needed was a valuable aspect of our partnership."
Oct 4, 2023
VP, Sales & Business Development, Alectric Renewables
Stephen Kerr
Energy & natural resources
Toronto, Ontario
11-50 Employees
Online Review
Verified
Belkins provides sales outreach services for a solar developer. The team has identified the target audience, crafted a strategy, and defined the ICP. Now, they reach out to potential leads to book appointments.
Belkins' efforts began generating positive responses within a few weeks, and they've booked 85 high-quality appointments for the client. The team leads proactive and responsive project management, is attentive to the client's needs, and communicates effectively. Their valuable insights stand out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Vice President, Sales & Business Development of Alectric Renewables
Describe what your company does in a single sentence.
Alectric Renewables is a turn-key solar developer providing Net Metered solar PV systems to commercial property owners and industry in Ontario, Upstate New York, and Alberta.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Belkins to accomplish?
Generate a consistent stream of qualified leads interested in our solutions.
Schedule high-quality appointments with decision-makers and key stakeholders within potential client organizations
Expand our presence and market penetration in the targeted regions through effective outreach and engagement.
Benefit from Belkins' expertise to refine our ideal client profile, messaging, and outreach strategies for maximum impact.
Measure and track the outcomes of the appointment-setting efforts to assess the campaign's success and make data-driven adjustments.
SOLUTION
How did you find Belkins?
Online Search
Why did you select Belkins over others?
High ratings
Great culture fit
Good value for cost
Company values aligned
How many teammates from Belkins were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We engaged Belkins in March to assist us in generating high-quality appointments with potential industry clients who are interested in our solutions. Belkins took on the responsibility of prospecting and reaching out to potential clients on our behalf. They assisted in defining our target audience, crafted a tailored outreach strategy, generated leads, and secured appointments with key decision-makers.
Throughout our engagement, Belkins successfully booked 85 appointments with potential clients, resulting in meaningful discussions. At the initial stage, we had some challenges with our ICP and target audience. But Belkins efficiently established a functional process and swiftly organized a campaign that started generating positive responses within a few weeks. Communication was consistently strong, facilitating a smooth collaboration.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We’ve got 85 high-quality appointments with potential clients, as well as the initiation of productive discussions during these meetings. Additionally, the campaign initiated by Belkins began generating positive responses within just a few weeks, underscoring its effectiveness in reaching our target audience and generating interest in our solutions.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
In terms of responsiveness, Belkins was highly attentive to our needs. They maintained open and effective communication channels, promptly addressing any questions or concerns we had. Their willingness to collaborate and adapt their strategies as needed was a valuable aspect of our partnership. Belkins exhibited a strong project management approach, delivering items on time and proactively responding to our requirements, which greatly contributed to the success of our engagement.
What was your primary form of communication with Belkins?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What stood out as most impressive and unique about Belkins was their ability to provide valuable insights and guidance right from the start of our collaboration. They played a pivotal role in refining our ideal client profile, crafting a tailored outreach strategy, and effectively implementing their approaches.
Are there any areas for improvement or something Belkins could have done differently?
The exceptional professionalism and proficiency demonstrated by Belkins during our collaboration exceeded all expectations, leaving no room for improvement or recommendations for alternative approaches.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
"The Belkins team delivers what they promise, they listen to feedback, and they're great to work with.
Lead Generation & Sales for Music Service
Email MarketingSales Outsourcing
Confidential
Mar. 2023 - Ongoing
4.5
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
4.5
"The greatest thing about Belkins was their ability to understand our business model."
Oct 2, 2023
Director of Operations, Music Service
Anonymous
Media
Lafayette, Colorado
11-50 Employees
Online Review
Verified
A music service has hired Belkins for lead generation and marketing. Belkins has created an outreach approach for the client to address customer pain points with the goal of expanding the client's business.
Belkins has generated 5,500 high-quality leads and has achieved an average response rate of 5%–9%. The team consistently meets deadlines and is highly professional in their approach. The client has been impressed with Belkins' dedication to providing results and their tailored solutions.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Operations of a media company
Describe what your company does in a single sentence.
We are a fully licensed music service for business. We provide a suite of music streaming solutions for restaurant, retail, and hospitality spaces. We build the human experience into every aspect of our business — on-boarding, support, music selection and customer experience.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Belkins to accomplish?
Expand our business and customer portfolio
Increase our sales pipeline through effective lead generation
Engage potential clients by addressing pain points and targeting key decision-makers (VPs)
Schedule appointments with qualified leads to facilitate business growth
SOLUTION
How did you find Belkins?
Online Search
Clutch Site
Why did you select Belkins over others?
High ratings
Good value for cost
Company values aligned
How many teammates from Belkins were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Our collaboration with Belkins primarily revolved around utilizing their expertise in appointment setting and lead generation. Belkins created an effective outreach approach for us that successfully addressed potential clients' pain points and engaged key decision-makers. This approach resonated well with our target audience, leading to fruitful outcomes.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Approximately 5,500 high-quality leads generated An impressive open rate ranging between 45-50% reached An average response rate of 5-9% achieved, highlighting the effectiveness of their engagement strategies A remarkable total of 45 appointments scheduled over a span of 4 and a half months.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Belkins has consistently met deadlines and delivered items as promised, showcasing a high level of professionalism and commitment. This aspect of their service significantly contributed to the overall success of the project.
What was your primary form of communication with Belkins?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The greatest thing about Belkins was their ability to understand our business model and tailor their strategies accordingly. Their proficiency in identifying pain points and addressing them with a personalized approach played a crucial role in engaging potential clients effectively. This unique skill set demonstrated their dedication to delivering results that aligned with our goals.
Are there any areas for improvement or something Belkins could have done differently?
There have been some very minor issues with clearly identifying prospective markets but the impressive communication from the Belkins team has sorted out anything that comes up. Otherwise, I can't remember any others as our collaboration with Belkins has been overwhelmingly positive.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Email Marketing & Sales Outsourcing for Software Company
Email MarketingSales Outsourcing
Confidential
Feb. - Oct. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They promptly addressed inquiries and adjustments, ensuring a smooth and collaborative working relationship."
Sep 28, 2023
Head of Growth, Software Company
Daniil Kopilevych
Software
Riverside, California
11-50 Employees
Online Review
Verified
Belkins has crafted personalized email campaigns for a software company. They've also identified and qualified potential leads, offered performance analytics, and provided sales team resources and training.
Thanks to Belkins, the client has increased quality leads by 35%, response rate by 30%, conversion rates by 20%, and open rate by 45%. Belkins ensures exceptional communication and project management. Their expertise, professionalism, commitment, responsivness, and strategic approach are exemplary.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of growth of a Software Company
Describe what your company does in a single sentence.
all-in-one software for professional service providers
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Belkins to accomplish?
To generate a consistent stream of high-quality leads.
To enhance email campaign effectiveness and engagement
To equip our sales team with tools and training for better performance.
To support business growth and expansion.
To efficiently manage sales processes, allowing us to focus on other core activities.
SOLUTION
How did you find Belkins?
Clutch Site
Why did you select Belkins over others?
High ratings
Good value for cost
Company values aligned
How many teammates from Belkins were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Belkins identified and qualified potential leads, crafted personalized email campaigns, provided sales team resources and training, offered performance analytics, and gave strategic insights. These efforts collectively contributed to our business growth and success.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increased the number of high-quality leads by 35%.
Achieved a 45% higher open rate and a 30% higher response rate compared to previous campaigns.
Improved sales team conversion rates by 20% after implementing their sales enablement strategies.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Belkins consistently delivered items on time, meeting deadlines effectively. Their responsiveness to our needs was impressive. They promptly addressed inquiries and adjustments, ensuring a smooth and collaborative working relationship. Their ability to adapt to changing requirements and maintain open lines of communication greatly contributed to the project's success. Their project management demonstrated a high level of professionalism and a commitment to client satisfaction.
What was your primary form of communication with Belkins?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their personalized approach, coupled with their expertise in lead generation, email outreach, and sales enablement, set them apart. Belkins truly felt like a strategic partner invested in our business's growth and success, making them stand out in the field of appointment setting and sales agencies.
Are there any areas for improvement or something Belkins could have done differently?
In my experience with Belkins, there's not much to dislike. However, if I had to point out a potential area for improvement, it would be their pricing, which might be higher compared to some other service providers. Nonetheless, considering the quality of their services and the results they deliver, the investment remains justified.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Email Marketing & Lead Generation for Software Dev Company
Email MarketingOther Digital Marketing
$10,000 to $49,999
Jan. 2023 - Ongoing
0.5
Quality
0.5
Schedule
3.0
Cost
2.0
Willing to Refer
0.5
"Belkins claims to be great at appointment setting; however, the team hasn’t been able to deliver appointments."
Sep 26, 2023
Owner, Software Development Company
Anonymous
Software
India
11-50 Employees
Phone Interview
Verified
Belkins provides lead generation and prospecting services for a software development company. The team is responsible for performing email marketing campaigns and setting up appointments.
Belkins has failed to meet the client’s expectations, delivering poor-quality leads. After receiving feedback from the client, Belkins’ results haven’t changed; their email campaigns aren’t successful, and the client hasn’t seen any revenue for this engagement. The team is communicative via Slack. This review includes the service provider’s response.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner of a software development company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Belkins?
We needed lead generation and prospecting services.
SOLUTION
What was the scope of their involvement?
Belkins performs email marketing campaigns to reach prospects and set up appointments. Initially, the team had agreed to deliver 30 leads. However, we’ve barely received five leads. Our initial target market was North America, but since Belkins hasn’t performed well in this area, I’ve asked them to prospect in European and Asian markets. I’ve even helped Belkins reach out to prospects and have given them different approaches.
What is the team composition?
I’ve worked with 3–4 teammates from Belkins, including Nadiia (Account Manager) and the head of sales. There is usually a group of four teammates in our calls, but only one person takes the lead.
How did you come to work with Belkins?
I found Belkins on Clutch.
How much have you invested with them?
We’ve provided Belkins with an advanced payment of $12,200, which would be the payment for two months of work.
What is the status of this engagement?
We started our conversations with Belkins in September 2022 and signed our engagement contract in January 2023.
RESULTS & FEEDBACK
How did your relationship with the vendor evolve?
Belkins has taken a long time to deliver leads that aren’t based on the procedure we’ve explained. Shortly after we provided the initial invoice for $12,200, Belkins sent a second invoice, although we hadn’t received any quality results yet.
We’ve kept increasing our target audience and region; however, nothing fruitful has come out. I’ve written emails to Belkins asking what they can do to cover up for the poor performance, and they’ve responded by saying they have a new head of sales and that they’ve done a fantastic job as promised; however, I don’t see the fantastic job.
How did Belkins address the challenges that arose?
Belkins had one of our domains for marketing purposes. I asked for the domain back, and after getting it, I asked Belkins’ salesperson what they could do about the poor performance, and they replied by saying they had given their best shot in this project.
After delivering the five leads, I immediately told Belkins that two of the leads weren’t good quality and that one of the leads didn’t show up for our appointment. We’ve had conversations on Slack and given them feedback on every call about this issue, but the results haven’t changed.
Describe the impact this engagement has had on your business.
We’ve seen zero revenue for our payment. Initially, Belkins said they were asking for the advanced payment because they wanted to ensure we would stick around, and this payment would help them perform better. Belkins has said they wanted to feel monetarily secured, but it doesn’t make any sense to pay $12,200 and not get any results in return.
Belkins claims to be great at appointment setting; however, the team hasn’t been able to deliver appointments. Anything else Belkins does well doesn’t matter anymore. I don’t need fancy presentations and reports; they could send an email with the number of appointments because that would mean they’re doing their job, but we haven’t received that.
How was project management handled?
There isn’t anything wrong with Belkins’ communication process. We meet once a week, and Belkins shows us a prospecting report. The team creates fancy charts about the prospects they’ve reached, and most of the time, these reports say they had tried to send 500 emails but didn’t receive any response.
Eight months have gone by, and Belkins still hasn’t received a response. I wouldn’t say it’s a project management issue; I just don’t know if Belkins has put their best resources into our campaigns. Initially, Nadiia was leading our project; however, she was absent for a while, and this impacted our engagement.
Is there anything that the vendor did well or that you would consider a strength?
No.
What advice do you have for clients with similar needs to yours?
I don’t recommend paying Belkins in advance. They will make up stories of why you should pay them in advance but don’t do it because it doesn’t work. I can’t back off fully because I have already paid them.
The only reason I hired Belkins was because they’ve said they had their own software that makes their email marketing stand out from the rest of the market, but I haven’t seen any results. Belkins performs general email campaigns, but honestly, I could’ve hired a different company that would send emails for me to set up appointments because Belkins isn’t talking to anyone.
Company Responses
The service provider responded on October 31, 2023. In our collaborative endeavor, mutual effort is critical for achieving optimal results. While we were committed to leveraging your provided resources like case studies for better campaign tailoring, the delay in receiving these materials limited our effectiveness. This, combined with instances of missed weekly calls and appointments on Client's end, hindered real-time campaign optimization.
It’s worth noting that our strategic decision to target European and Asian markets was intentional, as North American markets seemed less conducive to your value proposition. However, there were discrepancies in our approach, notably with the client’s last-minute decision to halt outreach in a region we had mutually agreed upon. This lapse had a real impact on our planned efforts.
On our side, we’re designed for agility. We continually test and adapt to provide bespoke solutions for every client. Missing out on our scheduled calls didn’t just affect reporting—it curtailed our ability to strategically adjust and draw from your invaluable feedback. We’ve established a strong contingency plan to ensure uninterrupted service and maintain high-quality performance, even when our team members are on vacation.
Finally, about our upfront charging agreement: it was never a one-sided decision. We had transparent conversations about market-specific challenges and your explicit awareness and consent were secured before proceeding. In essence, effective collaboration is a two-way street, and we always remain agile and committed to driving your success. Your engagement, however, is pivotal for meeting shared objectives.
RATINGS
1.0
"I’m left with a very bad taste because I was the one who reached out to Belkins and convinced my business partner to work with them."
Quality
0.5
Service & Deliverables
Schedule
3.0
On time / deadlines
"They keep up with timelines and meetings."
Cost
2.0
Value / within estimates
"They’re actually one of the most expensive services I’ve paid. I’ve read negative reviews, but they've said they can't satisfy every client."
Willing to Refer
0.5
NPS
"I wouldn’t recommend them at all.
Email Marketing for Health & Wellness Company
Email MarketingSales Outsourcing
Confidential
June 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Belkins' performance exceeded our expectations."
Sep 20, 2023
Business Dev Manager, Health & Wellness Company
Anonymous
Wellness & Fitness
Belgium
11-50 Employees
Online Review
Verified
Belkins has developed custom email outreach campaigns for a health and wellness company. They are tasked with identifying and engaging potential leads, generating leads, and setting appointments for the client.
Belkins has scheduled 27 appointments in 3 months, with some prospects now signing NDAs. The team delivers the tasks on time and is highly adaptive and responsive to the client's evolving needs. Belkins' resilience, project management, and result-oriented approach are hallmarks of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Business Development Manager of a Health & Wellness Company
Describe what your company does in a single sentence.
We offer effective and sustainable solutions for common skin conditions based on good bacteria which protect, strengthen and repair the skin's natural protective layer, the skin microbiome.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Belkins to accomplish?
Assist us in expanding our client base and increasing our sales pipeline
Generate a consistent stream of high-quality leads interested in our products
Schedule appointments with decision-makers
Tailor outreach strategies to our target audience.
SOLUTION
How did you find Belkins?
Online Search
Why did you select Belkins over others?
High ratings
How many teammates from Belkins were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Belkins' involved executing precise email outreach campaigns, meticulously identifying and engaging potential leads within our specific industries. Their primary goal was to book calls with key decision-makers who could benefit from our solutions. Their efforts ensured a seamless approach to lead generation and appointment setting, ultimately driving our business growth in a highly targeted manner.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Belkins’ email outreach efforts resulted in 27 appointments within 3 months, and part of those prospects are currently in the process of signing NDAs.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Belkins' project management was excellent throughout our collaboration. They delivered appointments on time and remained highly responsive to our evolving needs and preferences. They were great in adapting to our requirements and communicating.
What was your primary form of communication with Belkins?
Virtual Meeting
What did you find most impressive or unique about this company?
What we liked most was their ability to succeed in a narrow and challenging market. In addition, we are very pleased with the tangible results in a relatively short period of time.
Are there any areas for improvement or something Belkins could have done differently?
It's challenging to identify areas for improvement. Belkins' performance exceeded our expectations.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Appointments Booking for Manufacturing Firm
Direct MarketingEmail MarketingSales Outsourcing
$10,000 to $49,999
May 2023 - Ongoing
5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"Their capacity to respond promptly to dynamic market conditions while maintaining a high level of service is impressive."
Sep 14, 2023
Director, TMD Holdings
Anonymous
Consumer products & services
Pittsburgh, Pennsylvania
51-200 Employees
Online Review
Verified
Belkins provides appointment booking services for a manufacturing firm. The team is responsible for securing appointments with potential clients and generating a stream of qualified leads for the client.
Belkins's work has resulted in 16 calls booked within two months and 11 calls booked in five weeks for the client's second campaign. The client has extended their agreement with Belkins for three months, and the team consistently books appointments on time. Belkins is responsive to the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am a Director of TMD Holdings
Describe what your company does in a single sentence.
TMD Holdings is a manufacturer and sourcing firm dedicated to providing innovative flexible solutions across a variety of market segments including consumer products, banking/financial, pet, consumer electronics, entertainment, food service, telecommunication, government, educational, medical, industrial, and advertising specialties among others.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Belkins to accomplish?
Book appointments with potential clients interested in purchasing our excess sanitizer wipes stock
Shift the focus to our new offering: helping US companies source goods globally at better pricing and quality
Generate a steady stream of qualified leads and opportunities
Move opportunities through our sales pipeline, aiming for successful deals
SOLUTION
How did you find Belkins?
Online Search
Referral
Why did you select Belkins over others?
High ratings
Pricing fit our budget
How many teammates from Belkins were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The project involved two distinct phases. Initially, Belkins was responsible for securing appointments for our surplus sanitizer wipes. They successfully booked 16 calls over 2 months. However, only 3 of these calls resulted in opportunities due to changing market demand.
In the second phase, focusing on our global sourcing service, Belkins arranged 11 calls in just 5 weeks. At least 3 of these prospects are progressing positively through our sales pipeline. Their efforts significantly enhanced our sales opportunities.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
16 calls within 2 months were scheduled for our first campaign and 11 calls in 5 weeks for the second one.3 promising opportunities currently progressing through the pipeline. Our successful collaboration has led to a 3-month extension. Overall improvement in potential deal flow achieved.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Belkins showed how to handle projects well. Appointments were consistently scheduled on time. They remained responsive, adjusting strategies promptly when market dynamics shifted. Their agile approach and timely delivery aligned well with our needs.
What was your primary form of communication with Belkins?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Belkins swiftly switched strategies when our offering changed, ensuring their efforts remained relevant. Their capacity to respond promptly to dynamic market conditions while maintaining a high level of service is impressive.
Are there any areas for improvement or something Belkins could have done differently?
Closer alignment with changing market trends could have yielded better results. However, we acknowledge the unpredictability of such situations and appreciate Belkins' proactive adjustments in response to the evolving landscape.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
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